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Royal Lodge Ross on Wye
AA 4 Stars Guest Accommodation
Travel accommodation
Guest Rating: 4.2
See all 278 reviews
Symonds Yat East

Ross on Wye, 

Herefordshire, 


HR9 6JL,  United Kingdom
Average Guest Rating for Royal Lodge, Ross on Wye
Guest reviews for Royal Lodge, Ross on Wye are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.3
Facilities:
3.8
Staff service:
4.5
Location:
4.8
Breakfast:
4.2
Guest Rating:
4.2
From 278 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
allan
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Ideal location"
Good for walking from hotel, canoeing in easy walking distance, food and drink again close by, central location to drive to other areas in forest of dean.… Read more
"Ideal location"
Good for walking from hotel, canoeing in easy walking distance, food and drink again close by, central location to drive to other areas in forest of dean. Read less
Likes:
2nd stay at this hotel, hotel being refurbished, which helped make our stay even better, hotel in ideal location, staff helpful and friendly and really enjoyed our break
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
steve
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Short Break at Symonds Yat"
A super location for a short break with plenty of walking and lots of wildlife to see in the area.… Read more
"Short Break at Symonds Yat"
A super location for a short break with plenty of walking and lots of wildlife to see in the area. Read less
Likes:
The accommodation was excellent, lovely room and super staff. Food was lovely.
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
Anne
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"4* Location 2* Hotel"
Very nice location on banks of river Wye, with plenty of walks and lovely scenery. Hotel room 1 large with comfy bed but needed a make over. River view obscured by large roof. Room was dog friendly… Read more
"4* Location 2* Hotel"
Very nice location on banks of river Wye, with plenty of walks and lovely scenery. Hotel room 1 large with comfy bed but needed a make over. River view obscured by large roof. Room was dog friendly Read less
Likes:
The weather was very nice so we were able to walk by the river use the ferry and sit outside in the pub garden which was very pleasant and very busy.
Dislikes:
Overall I felt the quality of the room eg decor was tired and the food that night in the restaurant was quite expensive for what we ordered.
Guest Review for Royal Lodge, Ross on Wye
Carol
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous Setting and superb staff"
Wonderful as always - every need catered for… Read more
"Fabulous Setting and superb staff"
Wonderful as always - every need catered for Read less
Likes:
The rooms, the food, the staff - the location. There nothing not to like
Dislikes:
No
Guest Review for Royal Lodge, Ross on Wye
Eileen
Group of Adults
Stayed: Mar '16
4
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
2
"PLeasant short break"
A short break with elderly relatives ( 86&84.)
Staff exceptionally friendly despite a few hiccups.
Room initially allocated was not adequate and did not reflect the price paid compared to the rest… Read more
"PLeasant short break"
A short break with elderly relatives ( 86&84.)
Staff exceptionally friendly despite a few hiccups.
Room initially allocated was not adequate and did not reflect the price paid compared to the rest of the party. Was remedied promptly by reception but room still a little disappointing. Took it for what it is - hotel needs significant upgrading which i think they have started with the addition of decking and function room - bedroom dated but very clean and adequate tea and coffee, beautiful view Read less
Likes:
Location was exceptional , staff very hard working and very polite despite our initial grumbles. Very clean . ~Ate in restaurant two nights and food very good.
Dislikes:
Rooms need updating significantly. or at least the room we were in - same for lounge area.
Guest Review for Royal Lodge, Ross on Wye
Joseph
Family with young Children
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Very clean hotel, excellent food and friendly staff"
We really enjoyed our stay the staff were very helpful! If I was to find a fault the family room was a little small and had a very large bathroom ( No8) a bit more room space would have been better! N… Read more
"Very clean hotel, excellent food and friendly staff"
We really enjoyed our stay the staff were very helpful! If I was to find a fault the family room was a little small and had a very large bathroom ( No8) a bit more room space would have been better! No network coverage in the room which was not an issue for us but might be for others! The staff were super all round and food fantastic Read less
Likes:
Great walks and friendly staff and very clean hotel with good food
Dislikes:
The room was a bit small for a family
Guest Review for Royal Lodge, Ross on Wye
Diane
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful. Just to sit and watch the river is therapeutic."
We loved it. We appreciate that the building work has made things difficult for everyone.The sloping path was out of bounds and the steps are a nightmare when wet. We look forward to coming once the w… Read more
"Wonderful. Just to sit and watch the river is therapeutic."
We loved it. We appreciate that the building work has made things difficult for everyone.The sloping path was out of bounds and the steps are a nightmare when wet. We look forward to coming once the work is completed but we were delighted with the way staff admitted and controlled the inconvenience. Read less
Likes:
See above
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
Owen
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Great location, friendly staff"
Really enjoyed my night away at the Royal Lodge. The staff and service were excellent and it is good value for money.… Read more
"Great location, friendly staff"
Really enjoyed my night away at the Royal Lodge. The staff and service were excellent and it is good value for money. Read less
Likes:
Location is superb and is a good base for exploring the area.
Dislikes:
The building has so much potential and it is a pity it has not been fully taken advantage of. The bar could and should be more vibrant and needs to take advantage of the views.
Guest Review for Royal Lodge, Ross on Wye
Pam
Mature Couple
Stayed: Feb '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
5
Breakfast:
2
"Poor"
The hotel is in need of a refurbish. The rooms are dated. When you walk in there is a smell of fried food not food being cooked. The reception area is dated and not welcoming , damaged wood floor.,All… Read more
"Poor"
The hotel is in need of a refurbish. The rooms are dated. When you walk in there is a smell of fried food not food being cooked. The reception area is dated and not welcoming , damaged wood floor.,All areas very outdated., we could not get a drink when we returned later as no staff in the hotel . I no there was only 2 rooms taken but it does say it is a hotel. So the service should be offered. We could not believe it was the same people who owned the sacrence head. Read less
Likes:
We stayed at the hotel many years ago and the standard is way below par. Would not return to the hotel again until standards get better. I can say the hotel was not worth the price. Paid.
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
Philip
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Pleasant friendly staff"
One night through business… Read more
"Pleasant friendly staff"
One night through business Read less
Likes:
The hotel was clean and tidy. Even with upgrading building works outside it was a quite and pleasant stay
Dislikes:
En-suite R5 requires overhaul
Guest Review for Royal Lodge, Ross on Wye
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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