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Whitehouse Guest House St Neots
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.7
See all 71 reviews
Paxton Hill

St Neots, 

Cambridgeshire, 


PE19 6RA,  United Kingdom
Average Guest Rating for Whitehouse Guest House, St Neots
Guest reviews for Whitehouse Guest House, St Neots are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.6
Friendliness:
5.0
Cleanliness:
4.8
Facilities:
4.7
Staff service:
4.9
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.7
From 71 reviews
Sort:Guest Reviews
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Jessica
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just perfect"
Stayed here the night before a Half Ironman and stayed to recover the night following. The Whitehouse was just perfect for this, Fleur and Paul were absolutely lovely and really welcoming. Rooms were… Read more
"Just perfect"
Stayed here the night before a Half Ironman and stayed to recover the night following. The Whitehouse was just perfect for this, Fleur and Paul were absolutely lovely and really welcoming. Rooms were really nice & comfy and great to have access to the kitchen so all of us staying for the triathlon could get meals as and when we pleased. Read less
Likes:
Little touches made all the difference e.g Fleur's homemade cake, having access to a washing machine for wet tri gear and even having a massage after the race!
Dislikes:
None
Guest Review for Whitehouse Guest House, St Neots
Polly
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"It was a great find"
My husband and I stayed for one night we arrived at around 4.00pm to be greeted with tea and cake a good start to any stay… Read more
"It was a great find"
My husband and I stayed for one night we arrived at around 4.00pm to be greeted with tea and cake a good start to any stay Read less
Likes:
the very friendly atmosphere and that if you wanted to cook your own evening meal you could or as we did bring food back and eat it in the communial rooms.
Dislikes:
there was nothing we did not like
Response from Whitehouse Guest House:
Hi and thank you for your review. I'm glad you liked the set up that we provide at the Whitehouse. The cottages are are both self contained and we always provide a home from home atmosphere. We try to provide more then just the standard B&B experience. Thank you for staying and look forward to seeing you again sometime soon.
Guest Review for Whitehouse Guest House, St Neots
Julie
Alone
Stayed: Apr '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"overnight stay"
I was really appreciative of the care and thought that had been put into my stay. There was a lovely selection of pastries awaiting and lots of little extras that made cooking my meal easy. Really fri… Read more
"overnight stay"
I was really appreciative of the care and thought that had been put into my stay. There was a lovely selection of pastries awaiting and lots of little extras that made cooking my meal easy. Really friendly helpful hosts. Read less
Likes:
Home from home feel.
Dislikes:
The mattress wasn't the best but was satisfactory and I slept well on it.
Guest Review for Whitehouse Guest House, St Neots
Liz
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Always welcoming."
I have stayed here several times, and sadly, due to circumstances this was probably my last visit. I have no complaints at all. I have been made to feel very comfortable and welcome on all of my visit… Read more
"Always welcoming."
I have stayed here several times, and sadly, due to circumstances this was probably my last visit. I have no complaints at all. I have been made to feel very comfortable and welcome on all of my visits, even when I turned up on the wrong day once! Read less
Likes:
The rooms( and I have tried most of them) and facilities are very good. The showers are lovely as I hate ones that trickle. I like being able to prepare meals if I want to. The parking is easy too.
Dislikes:
None
Response from Whitehouse Guest House:
Hi Liz and thank you for your review. It has been wonderful to see you over the past years and where did three years go. Remember to book something in Cambridge early as everything gets booked up really early for graduation. Thanks for all your help with area's in North Devon it will open our eyes for the future. If your back this way again we look forward to seeing you.
Guest Review for Whitehouse Guest House, St Neots
Craig
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Good location, safe parking and welcoming owners."
Had two nights stay at the Whitehouse and it was a nice place.… Read more
"Good location, safe parking and welcoming owners."
Had two nights stay at the Whitehouse and it was a nice place. Read less
Likes:
Finding the Guest House was easy and lots of parking available. The room was spacious and the en suite bathroom was a modern fit out. The kitchen is available to all guests and well fitted out.
Dislikes:
Always prefer to have lots of bedding but only had one quilt. Probably could have asked for more but the room was warm so not too much of a problem.
Response from Whitehouse Guest House:
Hi and thank you for your review. We are glad you enjoyed your stay with us and look forward to seeing you again sometime soon. The room you were staying in was a twin en-suite room. This room has two single beds with single duvets. As your booking was for this single occupancy only one of the beds were made up. If you wanted extra bedding you only had to ask. We try our up most to please all of our guests requirements and this is why so much return business.

Kind regards

Fleur and Paul
Guest Review for Whitehouse Guest House, St Neots
Paul
Group of Adults
Stayed: Feb '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Perfect for Family Parties (weddings etc.)"
An ideal location that provides all the needs on can ask for. Ideal setup for family parties that wish to stay together.… Read more
"Perfect for Family Parties (weddings etc.)"
An ideal location that provides all the needs on can ask for. Ideal setup for family parties that wish to stay together. Read less
Likes:
Excellent food and fantastic hospitality.
Dislikes:
Pillows not to my personal liking.
Response from Whitehouse Guest House:
Hello and thank you for your review. We are glad you enjoyed your stay with us and it was wonderful to meet your family. I'm glad the wedding went well and look forward to seeing you again sometime soon. I'm sorry the pillows were not to your personal liking but it is very hard for us to please ever guest due to allergies ect we do try to bring a happy medium.

Kind regards

Fleur and Paul
Guest Review for Whitehouse Guest House, St Neots
Maria
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable and pleasant."
Very relaxed. Comfortable room. Good shower and facilities.… Read more
"Comfortable and pleasant."
Very relaxed. Comfortable room. Good shower and facilities. Read less
Likes:
Plenty of space. Relaxed.
Dislikes:
None
Response from Whitehouse Guest House:
Hi many thanks for your review we do hope you will visit us again if you are in the area x
Guest Review for Whitehouse Guest House, St Neots
Alison
Mature Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good"
Hosts were very friendly and breakfast amazing.
Shower very good and plenty of hangers.… Read more
"Good"
Hosts were very friendly and breakfast amazing.
Shower very good and plenty of hangers. Read less
Likes:
Breakfast was amazing. Nice to be able to make drinks when you want one.
Dislikes:
The room was slightly cold especially by the window. Duvet not warm enough.
Response from Whitehouse Guest House:
Hi and thank you for your review. The duvet that is in that room is a 13.5 tog super-king duvet so this should have been warm enough but we will look into this. With regard to the bed it is always a hard one to achieve everybody's satisfaction. The mattresses are just over a year old as the whole room was upgraded last year. We could look into changing the slats to make the beds firmer.
As always we take on board customer comments and try to make your stay as pleasant as possible
Fleur and Paul
Guest Review for Whitehouse Guest House, St Neots
Liz
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent accommodation."
I always have a superb welcome when I stay there.… Read more
"Excellent accommodation."
I always have a superb welcome when I stay there. Read less
Likes:
The room is comfy and I like being able to use the kitchen.
Dislikes:
no
Response from Whitehouse Guest House:
Thank you for your review. More and more guests love having a kitchen for their own use. Look forward to seeing you again

Thanks

Fleur and Paul
Guest Review for Whitehouse Guest House, St Neots
Paul
Alone
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic in every aspect"
Quick visit to the area to meet up with former work colleagues for a night out… Read more
"Fantastic in every aspect"
Quick visit to the area to meet up with former work colleagues for a night out Read less
Likes:
Couldn't ask for more. Made to feel very welcome. Great hosts, good food, God nights sleep and a hot shower, what more could you ask for!
Dislikes:
None
Response from Whitehouse Guest House:
Many thanks for your review. We are glad you enjoyed your stay with us and look forward to seeing your again when you are back in the area.
Guest Review for Whitehouse Guest House, St Neots
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