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The Black Swan Helston
AA 4 Stars Inn
Bed and Breakfast
Guest Rating: 4.8
See all 10 reviews
Gweek

Helston, 

Cornwall and Isles of Scilly, 


TR12 6TU,  England
Average Guest Rating for The Black Swan, Helston
Guest reviews for The Black Swan, Helston are provided by real guests who have actually stayed at the property.
Rooms:
4.7
Value:
5.0
Friendliness:
5.0
Cleanliness:
4.9
Facilities:
4.7
Staff service:
5.0
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.8
From 10 reviews
Sort:Guest Reviews
Julia
Alone
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Amazing little place in a beautiful location"
Can't praise this place enough, the most friendliest of staff, fabulous food (both dinner and breakfast) even cheeky locals left me amused with their banter. Really cosy, and the room is better than m… Read more
"Amazing little place in a beautiful location"
Can't praise this place enough, the most friendliest of staff, fabulous food (both dinner and breakfast) even cheeky locals left me amused with their banter. Really cosy, and the room is better than most large hotel chains I stay in. Read less
Likes:
staff, food, comfort of my staff and a great shower!
Dislikes:
None
Guest Review for The Black Swan, Helston
Sarah
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Absolutely brilliant! Highly recommeneded"
From the moment we arrived, we were welcomed by the staff of the Black Swan.… Read more
"Absolutely brilliant! Highly recommeneded"
From the moment we arrived, we were welcomed by the staff of the Black Swan. Read less
Likes:
We were treated like regulars and nothing was too much trouble.
Dislikes:
It was too short!
Guest Review for The Black Swan, Helston
W
Alone
Stayed: Sep '14
5
Would not recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
Overnight before a business meeting… Read more
"Perfect"
Overnight before a business meeting Read less
Likes:
everything was excellent
Dislikes:
NO complaints
Guest Review for The Black Swan, Helston
Rebecca
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A great break at a great location with great service at the Black Swan."
Four nights in Gweek to see old friends. The Black Swan was the choice to stay for flexibility of our time.… Read more
"A great break at a great location with great service at the Black Swan."
Four nights in Gweek to see old friends. The Black Swan was the choice to stay for flexibility of our time. Read less
Likes:
Good rooms, good food and excellent service. Friendly atmosphere from the first visit to the bar. Good clean comfortable rooms so a good nights sleep after a long day exploring Cornwall.
Dislikes:
None
Guest Review for The Black Swan, Helston
Peter
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Delightful stay in excellent surroundings"
Staff: very friendly and welcoming (when was the last time you shook hands with the licensee!)
Room: excellent, possibly recently refurbished, with ensuite bathroom inc. large shower
Food: evening m… Read more
"Delightful stay in excellent surroundings"
Staff: very friendly and welcoming (when was the last time you shook hands with the licensee!)
Room: excellent, possibly recently refurbished, with ensuite bathroom inc. large shower
Food: evening meal - very good value for two main courses, good "pub grub" and an excellent breakfast in the morning
We were delighted with The Black Swan and would happily stay there again if the chance arises. Read less
Likes:
Polite, friendly staff
Spotless room with excellent ensuite
Good pub grub and superb English breakfast
Delightful setting
Dislikes:
None
Guest Review for The Black Swan, Helston
Mavis
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent accommodation in a lovely village"
Very nice traditional pub. The management and staff were very friendly and made us very welcome this continued throughout our stay. The rooms were very clean and comfortable.… Read more
"excellent accommodation in a lovely village"
Very nice traditional pub. The management and staff were very friendly and made us very welcome this continued throughout our stay. The rooms were very clean and comfortable. Read less
Likes:
good beer and freindly locals
Dislikes:
nothing
Guest Review for The Black Swan, Helston
Michael
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Welcoming and Friendly Pub"
Ideal location when assisting boat renovation at Gweek Boatyard… Read more
"Welcoming and Friendly Pub"
Ideal location when assisting boat renovation at Gweek Boatyard Read less
Likes:
All staff friendly and helpfull. Room comfortable.
Dislikes:
None
Guest Review for The Black Swan, Helston
Lynn
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Fantastic warm welcome, especially from the landlord"
Overnight stay, couldn't book 2 nights running because they were fully booked!… Read more
"Fantastic warm welcome, especially from the landlord"
Overnight stay, couldn't book 2 nights running because they were fully booked! Read less
Likes:
The staff were amazing. So welcoming. Food lovely. Room very spacious. Very modern bathroom - great shower. Couldn't have asked for more.
Dislikes:
None
Guest Review for The Black Swan, Helston
Barry
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Faultless"
Briefest of stays; but welcome and subsequent attentiveness during my time there, was beyond courteous. Would have no reservations regarding a positive recommendation to family or friends.… Read more
"Faultless"
Briefest of stays; but welcome and subsequent attentiveness during my time there, was beyond courteous. Would have no reservations regarding a positive recommendation to family or friends. Read less
Likes:
Secluded and quiet location, but very close to all the tourist preferred destinations.
Dislikes:
Slightly cosy roadways to negotiate, to and from.
Guest Review for The Black Swan, Helston
Terry
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"very welcoming"
Had a great welcome, I was shown to my room which was excellent, clean comfortable and had all facilities inc an brilliant shower. Had a lovely evening meal, was made to feel like a regular, lovey wel… Read more
"very welcoming"
Had a great welcome, I was shown to my room which was excellent, clean comfortable and had all facilities inc an brilliant shower. Had a lovely evening meal, was made to feel like a regular, lovey well organised breakfast. Read less
Likes:
very friendly staff and host, great atmosphere
Dislikes:
None
Guest Review for The Black Swan, Helston
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