Average Guest Rating for The Elleray, Windermere
Guest reviews for The Elleray, Windermere are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.0 |
| Value: | | 4.0 |
| Friendliness: | | 4.6 |
| Cleanliness: | | 4.1 |
| Facilities: | | 4.0 |
| Staff service: | | 4.5 |
| Location: | | 4.4 |
| Breakfast: | | 4.7 |
Guest Rating:
From 162 reviews
Guest Reviews
| Max
Mature Couple
Stayed: Aug '18 | |
Would recommend to others.
| Rooms: | | 3 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 3 |
| Facilities: | | 1 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Historical"
When we approached the hotel our immediate thought was that it was very run down on the outside and in some areas inside.we couldn't understand why the phone was never getting answered on the way. Whe… Read more
"Historical"
When we approached the hotel our immediate thought was that it was very run down on the outside and in some areas inside.we couldn't understand why the phone was never getting answered on the way. When we arrived we were greeted by the cleaner when it would have been nice to speak to a receptionist or the owner. Read less
Likes:
On a positive note though all the staff were very friendly and attentive. The room was surprisingly nice considering how shabby the place looked.
Dislikes:
Just the fact that is really is in need of a facelift.However goid customer service is of paramount importance to me so the staff passed that test with flying colours.
Guest Review for The Elleray, Windermere
| Catherine
Family with young Children
Stayed: Aug '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"I would not visit the Lake District and stay anywhere else - lovely and friendly."
I've been a few times for one night.… Read more
"I would not visit the Lake District and stay anywhere else - lovely and friendly."
I've been a few times for one night. Read less
Likes:
The location (right next to the train station and tourist board) is perfect, it is very reasonably priced and the rooms are lovely, clean and very comfortable. I enjoyed the Cumbrian breakfast too.
Guest Review for The Elleray, Windermere
| Josh
Young Couple
Stayed: Aug '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Accommodating, friendly, clean and all around great."
Upon arrival we headed into the bar area to check in for our overnight stay in one of the rooms where we were instantly welcomed, and seen to promptly. Check in process took less than a few minutes, n… Read more
"Accommodating, friendly, clean and all around great."
Upon arrival we headed into the bar area to check in for our overnight stay in one of the rooms where we were instantly welcomed, and seen to promptly. Check in process took less than a few minutes, nice and easy. We were then showed to our room, asked if there were any questions, and then left to it. Room was great for two people. Was also clean, modern and a pleasant, comfortable place to sleep. All around great stay. Read less
Likes:
Right by the train station and the local village / bus routes. Great / friendly staff.
Guest Review for The Elleray, Windermere
| Julie
Young Couple
Stayed: Jul '18 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Midweek break"
We stayed 3 nights and chose The Elleray based on a previous visit to the pub. We found the location to be close to a range of local shops, bars and restaurants. The room (no.7) we were given was clea… Read more
"Midweek break"
We stayed 3 nights and chose The Elleray based on a previous visit to the pub. We found the location to be close to a range of local shops, bars and restaurants. The room (no.7) we were given was clean and tidy and a reasonable size. Shower was easy to use,and had good water pressure. Only drawback would be the heat of the room due to the current heatwave. Staff were friendly and helpful throughout. Read less
Dislikes:
Slightly limited breakfast options; some fruit or yogurts and choice of juice might be better.
Guest Review for The Elleray, Windermere
| Joanne
Mature Couple
Stayed: Jun '18 | |
Would not recommend to others.
| Rooms: | | 1 |
| Value: | | 3 |
| Friendliness: | | 4 |
| Cleanliness: | | 3 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Rooms a bit "tired""
Lounge/bar area very juice but the rest of the hotel is in need of refurbishment… Read more
"Rooms a bit "tired""
Lounge/bar area very juice but the rest of the hotel is in need of refurbishment Read less
Likes:
Manager/owner James very friendly and helpful
Dislikes:
Bedroom was very poor, damp patches over ceiling, windows cracked, didn't shut. Quite noisy.
Guest Review for The Elleray, Windermere
| Garry
Alone
Stayed: Apr '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
"2 relaxing nights"
stayed here for 2 nights and had a great time the elleray is a great place to stay the room was very comfortable and the staff were nice and helpful I'm already planning to go back there… Read more
"2 relaxing nights"
stayed here for 2 nights and had a great time the elleray is a great place to stay the room was very comfortable and the staff were nice and helpful I'm already planning to go back there Read less
Likes:
I live in Manchester and with my job I'm always rushing about but staying here I was able to just slow down and take it easy
Guest Review for The Elleray, Windermere
| Julie
Mature Couple
Stayed: Feb '18 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 4 |
| Location: | | 5 |
| Breakfast: | | 4 |
"Had won Virgin rail tickets and decided to stay in the area where our family name came from"
We were checked in straight away to our newly decorated room. Ate in the hotel that nigh, food was good as was breakfast. Walked into Bowness in the morning and in the afternoon took a Goat tour round… Read more
"Had won Virgin rail tickets and decided to stay in the area where our family name came from"
We were checked in straight away to our newly decorated room. Ate in the hotel that nigh, food was good as was breakfast. Walked into Bowness in the morning and in the afternoon took a Goat tour round the Lakes, which included Beatrice Potter's High Top house. On our last day, we walked up Orrest Peak and took the boat from Bowness to Lakeside, which met the steam train to Haverthwaite. Lovely little ride and took the boat back. 2nd night ate at the Lamplight and last night at local tapas. Read less
Likes:
We came up by train, so didn't have a car, but we didn't have any trouble getting around and doing everything we had planned to do, so the hotel is well positioned in Windermere.
Dislikes:
The towels didn't smell as fresh as we would have liked.
Guest Review for The Elleray, Windermere
| lorraine
Mature Couple
Stayed: Feb '18 | |
Would not recommend to others.
| Rooms: | | 1 |
| Value: | | 1 |
| Friendliness: | | 3 |
| Cleanliness: | | 1 |
| Facilities: | | 2 |
| Staff service: | | 3 |
| Location: | | 3 |
| Breakfast: | | 4 |
"Ok location"
We booked for a weekend away for my husband birthday we booked a double room but ended up in a family room the carpet was filthy the bed fram was all marked and scratched in the bathroom only 1 ceilin… Read more
"Ok location"
We booked for a weekend away for my husband birthday we booked a double room but ended up in a family room the carpet was filthy the bed fram was all marked and scratched in the bathroom only 1 ceiling light that worked one light was hanging out showing all the wires the radiator was cold so the bathroom was freezing needed decorating as paper was peeling off windows was cracked with some plastic over them not very good value at all Read less
Likes:
Staff friendly and breakfast was fine
Guest Review for The Elleray, Windermere
| Natalie
Mature Couple
Stayed: Feb '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Fab stay"
Had a lovely weekend great location relaxing break… Read more
"Fab stay"
Had a lovely weekend great location relaxing break Read less
Likes:
Everything was lovely
Guest Review for The Elleray, Windermere
| Patrick
Group of Adults
Stayed: Jan '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"I have a wonderful nights stay here, it was the perfect place to stay after a weekend camping!!"
Stayed here after a weekend of camping… Read more
"I have a wonderful nights stay here, it was the perfect place to stay after a weekend camping!!"
Stayed here after a weekend of camping Read less
Likes:
Breakfast was excellent, along with everything else
Guest Review for The Elleray, Windermere
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