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Grosvenor Lodge Guest House Christchurch
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.4
See all 14 reviews
53 Stour Road

Christchurch, 

Dorset, 


BH23 1LN,  United Kingdom
Average Guest Rating for Grosvenor Lodge Guest House, Christchurch
Guest reviews for Grosvenor Lodge Guest House, Christchurch are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.4
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.4
From 14 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Angela Maria perfer Martha
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"I love this guest lodge"
I shall sum up by saying "EXCELLENT" in every way. Nothing else to say really.… Read more
"I love this guest lodge"
I shall sum up by saying "EXCELLENT" in every way. Nothing else to say really. Read less
Likes:
I love this wee house, the staff are always most welcoming, it has a very homely feel, the food is amazing, the room was perfect and the bathroom was superb.
Dislikes:
Nothing
Response from Grosvenor Lodge Guest House:
Thank you so much. We are glad you enjoyed your stay.
Guest Review for Grosvenor Lodge Guest House, Christchurch
LISA
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent"
Lovely hotel with friendly staff and amazing breakfast… Read more
"Excellent"
Lovely hotel with friendly staff and amazing breakfast Read less
Likes:
Breakfast
Dislikes:
Not much parking
Response from Grosvenor Lodge Guest House:
Thank you Lisa. It was a real pleasure having you stay.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Rachel
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"What a lovely find!"
We had 3 adults sharing a room for an overnight stay to attend a wedding.… Read more
"What a lovely find!"
We had 3 adults sharing a room for an overnight stay to attend a wedding. Read less
Likes:
Very friendly welcome..very clean...lovely spacious room for the three of us.Lovely breakfast in the morning.
Dislikes:
None
Response from Grosvenor Lodge Guest House:
It was lovely having you stay ladies, I enjoyed hearing about the wedding.
Guest Review for Grosvenor Lodge Guest House, Christchurch
roland
With a colleague
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent facilities"
really nice rooms with good parking… Read more
"excellent facilities"
really nice rooms with good parking Read less
Likes:
the warm friendly atmosphere
Dislikes:
no
Response from Grosvenor Lodge Guest House:
Thank you very much.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Keily
Young Couple
Stayed: Jan '15
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"A little disappointing"
Our stay was generally ok.… Read more
"A little disappointing"
Our stay was generally ok. Read less
Likes:
The room was clean and pleasant.
Dislikes:
The shower in the room ran intermittently very hot then very cold. Unfortunately the towel rail did not work either. When we arrived the room was very cold but the heating did come on in the evening.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Julie
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"week end stay"
On arrival it was very cold and there was no heating on.
The shower was not very good the water did not run very fast and had three settings cold/ warm/hot. Cold was cold Warm was warm and Hot was ve… Read more
"week end stay"
On arrival it was very cold and there was no heating on.
The shower was not very good the water did not run very fast and had three settings cold/ warm/hot. Cold was cold Warm was warm and Hot was very hot. Read less
Likes:
very close to Christchurch centre.
Dislikes:
Heating
Shower
Response from Grosvenor Lodge Guest House:
. The shower has been checked and so far our other guests have not experienced any problems. We never rush our guests to leave but like to clear the finished plates to enable our guests to enjoy the pastries and/or the extra tea and coffee we provide. As finalists in the AA Friendly B & B competition last year we take every opportunity to ensure our guests enjoy our hospitality.
Guest Review for Grosvenor Lodge Guest House, Christchurch
denise
Young Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great one night stay"
We stayed at the Grosvenor Guest house for one night to meet up for a family night out near by.
The room was clean and spacious with nice modern decor, the breakfast was lovely and the staff went out… Read more
"Great one night stay"
We stayed at the Grosvenor Guest house for one night to meet up for a family night out near by.
The room was clean and spacious with nice modern decor, the breakfast was lovely and the staff went out of their way with extra toast and tea and coffee. Read less
Likes:
The breakfast was delicious with lots of options and all local produce.
Dislikes:
We were asked to vacate the room at 10.30 am which was a bit early after a late night out in town with friends and family.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Peter
Group of Adults
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Dissapointing"
Overnight stay for parents, grandparents and daughter for graduaction ceremony… Read more
"Dissapointing"
Overnight stay for parents, grandparents and daughter for graduaction ceremony Read less
Likes:
It was short
Dislikes:
Booked a 3 bed en suite and a twin en suite. I arrived after the others to find no twin was available and my daughter had temp bed in our double room - blamed on poor computer sys, not good enough!
Response from Grosvenor Lodge Guest House:
Steps have been taken to remedy the incorrect room description.
Guest Review for Grosvenor Lodge Guest House, Christchurch
wayne
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"the guest house was very clean and tidy throughout."
very happy with the facilities… Read more
"the guest house was very clean and tidy throughout."
very happy with the facilities Read less
Likes:
comfort
Dislikes:
None
Response from Grosvenor Lodge Guest House:
Thank you very much for staying.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Martha
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A delight"
An overnight stay only.… Read more
"A delight"
An overnight stay only. Read less
Likes:
Location perfect for walking the railway station and to the city centre. Very easy street access also. Staff amazingly friendly and so helpful. A very pleasant surprise inside and out.
Dislikes:
None
Guest Review for Grosvenor Lodge Guest House, Christchurch
Page: 1 | 2 Next
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