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Grosvenor Lodge Guest House Christchurch
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.1
See all 10 reviews
53 Stour Road

Christchurch, 

Dorset, 


BH23 1LN,  England
Average Guest Rating for Grosvenor Lodge Guest House, Christchurch
Guest reviews for Grosvenor Lodge Guest House, Christchurch are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.0
Friendliness:
4.4
Cleanliness:
4.6
Facilities:
4.0
Staff service:
4.2
Location:
4.4
Breakfast:
4.6
Guest Rating:
4.1
From 10 reviews
Sort:Guest Reviews
Keily
Young Couple
Stayed: Jan '15
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"A little disappointing"
Our stay was generally ok.… Read more
"A little disappointing"
Our stay was generally ok. Read less
Likes:
The room was clean and pleasant.
Dislikes:
The shower in the room ran intermittently very hot then very cold. Unfortunately the towel rail did not work either. When we arrived the room was very cold but the heating did come on in the evening.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Julie
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"week end stay"
On arrival it was very cold and there was no heating on.
The shower was not very good the water did not run very fast and had three settings cold/ warm/hot. Cold was cold Warm was warm and Hot was ve… Read more
"week end stay"
On arrival it was very cold and there was no heating on.
The shower was not very good the water did not run very fast and had three settings cold/ warm/hot. Cold was cold Warm was warm and Hot was very hot. Read less
Likes:
very close to Christchurch centre.
Dislikes:
Heating
Shower
Response from Grosvenor Lodge Guest House:
. The shower has been checked and so far our other guests have not experienced any problems. We never rush our guests to leave but like to clear the finished plates to enable our guests to enjoy the pastries and/or the extra tea and coffee we provide. As finalists in the AA Friendly B & B competition last year we take every opportunity to ensure our guests enjoy our hospitality.
Guest Review for Grosvenor Lodge Guest House, Christchurch
denise
Young Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great one night stay"
We stayed at the Grosvenor Guest house for one night to meet up for a family night out near by.
The room was clean and spacious with nice modern decor, the breakfast was lovely and the staff went out… Read more
"Great one night stay"
We stayed at the Grosvenor Guest house for one night to meet up for a family night out near by.
The room was clean and spacious with nice modern decor, the breakfast was lovely and the staff went out of their way with extra toast and tea and coffee. Read less
Likes:
The breakfast was delicious with lots of options and all local produce.
Dislikes:
We were asked to vacate the room at 10.30 am which was a bit early after a late night out in town with friends and family.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Peter
Group of Adults
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Dissapointing"
Overnight stay for parents, grandparents and daughter for graduaction ceremony… Read more
"Dissapointing"
Overnight stay for parents, grandparents and daughter for graduaction ceremony Read less
Likes:
It was short
Dislikes:
Booked a 3 bed en suite and a twin en suite. I arrived after the others to find no twin was available and my daughter had temp bed in our double room - blamed on poor computer sys, not good enough!
Response from Grosvenor Lodge Guest House:
Steps have been taken to remedy the incorrect room description.
Guest Review for Grosvenor Lodge Guest House, Christchurch
wayne
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"the guest house was very clean and tidy throughout."
very happy with the facilities… Read more
"the guest house was very clean and tidy throughout."
very happy with the facilities Read less
Likes:
comfort
Dislikes:
None
Response from Grosvenor Lodge Guest House:
Thank you very much for staying.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Martha
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A delight"
An overnight stay only.… Read more
"A delight"
An overnight stay only. Read less
Likes:
Location perfect for walking the railway station and to the city centre. Very easy street access also. Staff amazingly friendly and so helpful. A very pleasant surprise inside and out.
Dislikes:
None
Guest Review for Grosvenor Lodge Guest House, Christchurch
Carole
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good food,comfy bed excellent hospitality"
relaxing stay… Read more
"Good food,comfy bed excellent hospitality"
relaxing stay Read less
Likes:
The warm and friendly welcome by the host and staff, their endeavour to get the best information for enquiries
Dislikes:
No it was more than we expected
Guest Review for Grosvenor Lodge Guest House, Christchurch
Robert
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Recommended stay"
Friendly welcoming no fuss clean with good food just what you want… Read more
"Recommended stay"
Friendly welcoming no fuss clean with good food just what you want Read less
Likes:
NO fuss just left us to do what we want
Dislikes:
No
Guest Review for Grosvenor Lodge Guest House, Christchurch
adela
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"quality!"
Grove nor Lodge does not disappoint. ... amazing breakfast, immaculate rooms, quality everything. Well worth the money spent - wonderful genuine professional and friendly staff. I would recommend to… Read more
"quality!"
Grove nor Lodge does not disappoint. ... amazing breakfast, immaculate rooms, quality everything. Well worth the money spent - wonderful genuine professional and friendly staff. I would recommend to anyone and will be going back. All female staff makes me happy to stay there alone. Nice touches like extra bathroom for when you are not alone. Our stay was as pleasant as could be - beautifully situated for all.that Dorset has to offer - thanks. Read less
Likes:
Everything.
Dislikes:
Shower was a little hot.
Guest Review for Grosvenor Lodge Guest House, Christchurch
Catherine
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great stay in Christchurch"
Short break to catch up with relatives… Read more
"Great stay in Christchurch"
Short break to catch up with relatives Read less
Likes:
Very helpful staff - went out of their way to make sure we were comfortable
Great breakfast!
Dislikes:
None
Response from Grosvenor Lodge Guest House:
Thank you very much.
Guest Review for Grosvenor Lodge Guest House, Christchurch
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