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The Highlands Inn Saint Leonards
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.8
See all 24 reviews
The Highlands Inn, 1 Boscobel Road

Saint Leonards, 

East Sussex, 


TN38 0LU,  England
Average Guest Rating for The Highlands Inn, Saint Leonards
Guest reviews for The Highlands Inn, Saint Leonards are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.0
Friendliness:
4.5
Cleanliness:
3.7
Facilities:
3.3
Staff service:
4.2
Location:
3.8
Breakfast:
4.1
Guest Rating:
3.8
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Miss M R H
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Good low cost stay in St Leonards"
We had a gig in Hastings so wanted to stay somewhere low cost but not budget. The hotel is very large and although it is dated and a bit tired looking is very comfortable and offers good value for mon… Read more
"Good low cost stay in St Leonards"
We had a gig in Hastings so wanted to stay somewhere low cost but not budget. The hotel is very large and although it is dated and a bit tired looking is very comfortable and offers good value for money. Michelle and her team were excellent, really friendly and welcoming and even stayed up late to keep the bar open for us to drink once we'd checked in. There was no noise though from the bar and the surrounding area was very peaceful and quiet. Read less
Likes:
The friendliness and approachability of the staff and the plentiful breakfast. My full English was huge and my egg didn't touch my beans...thumbs up! I would definitely go back!
Dislikes:
None
Guest Review for The Highlands Inn, Saint Leonards
Fleur
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Thoroughly enjoyable!"
Gorgeous building. Lovely rooms. Michelle, the landlady, is great.… Read more
"Thoroughly enjoyable!"
Gorgeous building. Lovely rooms. Michelle, the landlady, is great. Read less
Likes:
Very accommodating and welcoming.
Dislikes:
Breakfast was a bit 'Fawlty Towers' but still enjoyable.
Guest Review for The Highlands Inn, Saint Leonards
daryl
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Nic hotel"
Visiting friends for two nights.… Read more
"Nic hotel"
Visiting friends for two nights. Read less
Likes:
Clean room, excellent sea view, decent clean shower.
Dislikes:
None
Guest Review for The Highlands Inn, Saint Leonards
John
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Very welcoming, Michelle was very keen to make sure that we had all we wanted."
3 day break. The staff were all very welcoming and eager to please. The room had a lovely sea view and a comfortable bed.… Read more
"Very welcoming, Michelle was very keen to make sure that we had all we wanted."
3 day break. The staff were all very welcoming and eager to please. The room had a lovely sea view and a comfortable bed. Read less
Likes:
The land lady was very honest in letting us know that the Hotel was a work in progress and she had done an excellent job in a short space of time.
The full English breakfast was very good.
Dislikes:
The cleaner omitted to clean our room one day, but we did not let the land lady know as she would have been extremely upset, she was so keen to make sure we were happy.
Guest Review for The Highlands Inn, Saint Leonards
marise
Family with young Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Hotel clean and quiet!"
Staff very friendly, Hotel clean, On site parking, 5 mins to beach and amusements… Read more
"Hotel clean and quiet!"
Staff very friendly, Hotel clean, On site parking, 5 mins to beach and amusements Read less
Likes:
Hotel was clean and very quiet
Dislikes:
None
Guest Review for The Highlands Inn, Saint Leonards
terence
Alone
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"friendly welcome belies exterior appearance"
despite delay in initially accessing my room staff were apologetic and helpful.… Read more
"friendly welcome belies exterior appearance"
despite delay in initially accessing my room staff were apologetic and helpful. Read less
Likes:
friendly staff,comfortable bed.
Dislikes:
lack of car parking was frustrating.
Guest Review for The Highlands Inn, Saint Leonards
Dave
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Over night stay to go to a concert."
Comfortable.… Read more
"Over night stay to go to a concert."
Comfortable. Read less
Likes:
It was close to where we needed to be.
Dislikes:
Car parking was not easy
Guest Review for The Highlands Inn, Saint Leonards
Christine
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
1
"Could have been better"
We thought at first it looked promising as the hotel had obviously been recently decorated. The room was OK fairly comfortable beds. Unfortunately the hot water in the shower was non existent. We repo… Read more
"Could have been better"
We thought at first it looked promising as the hotel had obviously been recently decorated. The room was OK fairly comfortable beds. Unfortunately the hot water in the shower was non existent. We reported the problem at breakfast, nothing was done. Breakfast was OK but the service was abysmal, very amateurish. Read less
Likes:
Interesting building and fairly quiet.
Dislikes:
The room was not serviced during our 2 night stay so our tea and coffee were not replenished and as mentioned previously the shower was not fixed so hence 2 days of cold showers.
Guest Review for The Highlands Inn, Saint Leonards
sandra
Family with young Children
Stayed: Jun '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Nice hosts and staff, good room, bathroom needs improvement"
We stayed for two nights at the hotel. Very friendly staff and hosts. The family room was very nice and the building ist great. We had a good breakfast und the building ist really exceptionally, like… Read more
"Nice hosts and staff, good room, bathroom needs improvement"
We stayed for two nights at the hotel. Very friendly staff and hosts. The family room was very nice and the building ist great. We had a good breakfast und the building ist really exceptionally, like a little castle. Read less
Likes:
We liked the exceptionally building and the nice city
Dislikes:
The bathroom needs improvement.
Guest Review for The Highlands Inn, Saint Leonards
Lisa
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
3
"Would stay again"
Staff very friendly, made very welcome, comfortable room.… Read more
"Would stay again"
Staff very friendly, made very welcome, comfortable room. Read less
Likes:
Relaxed atmosphere, warm welcome
Dislikes:
None
Guest Review for The Highlands Inn, Saint Leonards
Page: 1 | 2 | 3 Next
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