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The Highlands Inn St. Leonards-on-Sea
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.9
See all 37 reviews
The Highlands Inn, 1 Boscobel Road

St. Leonards-on-Sea, 

East Sussex, 


TN38 0LU,  United Kingdom
Average Guest Rating for The Highlands Inn, St. Leonards-on-Sea
Guest reviews for The Highlands Inn, St. Leonards-on-Sea are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.1
Friendliness:
4.5
Cleanliness:
3.8
Facilities:
3.5
Staff service:
4.2
Location:
3.9
Breakfast:
4.2
Guest Rating:
3.9
From 37 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
claire
Group of Adults
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great location, great staff, great service"
We had a lovely time here. Everyone was very friendly.… Read more
"great location, great staff, great service"
We had a lovely time here. Everyone was very friendly. Read less
Likes:
The staff, the cleaniness, the bar, the breakfast.
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Loredana
Family with young Children
Stayed: Jan '16
4
Would not recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Good value for money!"
Short 1night stay. Not the best sleep I've ever had!… Read more
"Good value for money!"
Short 1night stay. Not the best sleep I've ever had! Read less
Likes:
Beautiful decorated room
Dislikes:
It was a bit cold! They radiator was on for a couple of hours but being such an old building with poor insulation, it was very cold for my child. We brought her in bed with us to warm up.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Neil
Mature Couple
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Quirky hotel well worth a visit."
The architecture, decor and staff stay just the right side of bizarre. The pluses of the place well outweigh the minuses. I would stay again.… Read more
"Quirky hotel well worth a visit."
The architecture, decor and staff stay just the right side of bizarre. The pluses of the place well outweigh the minuses. I would stay again. Read less
Likes:
Ambience and place
Dislikes:
Be nice if there were more parking, but I can see space is at a premium.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Zena
Mature Couple
Stayed: Oct '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Distgusting"
Room needs decorated, shower didn't work, electric sockets faulty… Read more
"Distgusting"
Room needs decorated, shower didn't work, electric sockets faulty Read less
Likes:
Not being in hotel
Dislikes:
Everything
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Stuart
Family with older Children
Stayed: Oct '15
5
Would not recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Over charged"
Over charged… Read more
"Over charged"
Over charged Read less
Likes:
Over charged
Dislikes:
Over charged
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Roberta
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Hostess and great place to stay"
Very hospitable.… Read more
"Excellent Hostess and great place to stay"
Very hospitable. Read less
Likes:
Everything we could wish for. Car parking, lovely food and a lovely room. Close to all amenities. Great hostess.
Dislikes:
No.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Debra
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Lovely stay"
Lovely stay felt welcome from staff on arrival rooms clean and tidy and well present and for us was nice and near to our family we was visiting… Read more
"Lovely stay"
Lovely stay felt welcome from staff on arrival rooms clean and tidy and well present and for us was nice and near to our family we was visiting Read less
Likes:
Welcome from staff
Good quality products used for breakfast and well presented
Only a short walk away from family
Dislikes:
The only bad comment would be is the strong smell of cigarette smoke from other guests which I know is hard to control but can be quiet off putting for non smokers
Guest Review for The Highlands Inn, St. Leonards-on-Sea
sandra
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very friendly and helpful staff"
very enjoyable… Read more
"very friendly and helpful staff"
very enjoyable Read less
Likes:
staff were helpful
Dislikes:
stairs
Guest Review for The Highlands Inn, St. Leonards-on-Sea
COLIN
Mature Couple
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Lack of a welcome and poor service"
On arrival at 1.00pm on Friday the hotel was closed. To get a response you were expected to ring a number. The "Hotel" opening times were shown outside as 1.00pm to 11.00pm which was worrying. We pers… Read more
"Lack of a welcome and poor service"
On arrival at 1.00pm on Friday the hotel was closed. To get a response you were expected to ring a number. The "Hotel" opening times were shown outside as 1.00pm to 11.00pm which was worrying. We persisted ringing the door bell and eventually a young lady opened the door. She went to check if we could register. We were eventually allowed in.We were not able to sleep until 1.00am that due to the noise of people left the Hotel bar. Breakfast was a farce,no room bacon inedible Read less
Likes:
The shower
Dislikes:
I think you can tell from my comments above that the owners must up their game.
Roy I suggest you do not greet guests in your dressing gown.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Brian
Alone
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"St Leonards overnight"
Walking holiday overnight stay. Asked locals directions from beach area and other than it was an uphill walk (I'd had plenty already)I found it without any problem).Customers and bar staff were friend… Read more
"St Leonards overnight"
Walking holiday overnight stay. Asked locals directions from beach area and other than it was an uphill walk (I'd had plenty already)I found it without any problem).Customers and bar staff were friendly and my twin room with en-suite was ideal for me.Breakfast was cooked by the manageress and was very enjoyable. Read less
Likes:
Manageress was a friendly lady and suggested that as they did not do evening meals rhat a take away meal of one sort or another may be a good idea. She provided plates and cutlery and meal enjoyed.
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Page: 1 | 2 | 3 | 4 Next
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