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The Highlands Inn St. Leonards-on-Sea
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.8
See all 30 reviews
The Highlands Inn, 1 Boscobel Road

St. Leonards-on-Sea, 

East Sussex, 


TN38 0LU,  United Kingdom
Average Guest Rating for The Highlands Inn, St. Leonards-on-Sea
Guest reviews for The Highlands Inn, St. Leonards-on-Sea are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.0
Friendliness:
4.6
Cleanliness:
3.7
Facilities:
3.4
Staff service:
4.2
Location:
3.8
Breakfast:
4.2
Guest Rating:
3.8
From 30 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
sandra
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"very friendly and helpful staff"
very enjoyable… Read more
"very friendly and helpful staff"
very enjoyable Read less
Likes:
staff were helpful
Dislikes:
stairs
Guest Review for The Highlands Inn, St. Leonards-on-Sea
COLIN
Mature Couple
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Lack of a welcome and poor service"
On arrival at 1.00pm on Friday the hotel was closed. To get a response you were expected to ring a number. The "Hotel" opening times were shown outside as 1.00pm to 11.00pm which was worrying. We pers… Read more
"Lack of a welcome and poor service"
On arrival at 1.00pm on Friday the hotel was closed. To get a response you were expected to ring a number. The "Hotel" opening times were shown outside as 1.00pm to 11.00pm which was worrying. We persisted ringing the door bell and eventually a young lady opened the door. She went to check if we could register. We were eventually allowed in.We were not able to sleep until 1.00am that due to the noise of people left the Hotel bar. Breakfast was a farce,no room bacon inedible Read less
Likes:
The shower
Dislikes:
I think you can tell from my comments above that the owners must up their game.
Roy I suggest you do not greet guests in your dressing gown.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Brian
Alone
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"St Leonards overnight"
Walking holiday overnight stay. Asked locals directions from beach area and other than it was an uphill walk (I'd had plenty already)I found it without any problem).Customers and bar staff were friend… Read more
"St Leonards overnight"
Walking holiday overnight stay. Asked locals directions from beach area and other than it was an uphill walk (I'd had plenty already)I found it without any problem).Customers and bar staff were friendly and my twin room with en-suite was ideal for me.Breakfast was cooked by the manageress and was very enjoyable. Read less
Likes:
Manageress was a friendly lady and suggested that as they did not do evening meals rhat a take away meal of one sort or another may be a good idea. She provided plates and cutlery and meal enjoyed.
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Luc
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Fine and friendly"
Peaceful stay near the sea with a warm welcome of the staff. Everything OK!… Read more
"Fine and friendly"
Peaceful stay near the sea with a warm welcome of the staff. Everything OK! Read less
Likes:
Friendly staff
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Martin
Family with older Children
Stayed: Apr '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Over night stay for a wedding."
Stayed for 0ne night.… Read more
"Over night stay for a wedding."
Stayed for 0ne night. Read less
Likes:
Staff and Services was very good and friendly, the location was a short walk to the seafront.
Dislikes:
Bathroom and room could do with a update.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Tracey
Alone
Stayed: Feb '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Exactly what I required - a bed for the night / breakfast in the morning"
Exactly what I required - a bed for the night with breakfast the next morning in a location near to those people who I was visiting… Read more
"Exactly what I required - a bed for the night / breakfast in the morning"
Exactly what I required - a bed for the night with breakfast the next morning in a location near to those people who I was visiting Read less
Likes:
Location; off road parking; comfortable bed & friendliness of the staff
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
stewart
Family with older Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Superb value for money short break"
Dad and two sons down for a boys only half term trip to the seaside.. Totally landed on our feet when we booked at The Highlands Inn!
Our room was warm, clean, comfortable and quiet..
with a good… Read more
"Superb value for money short break"
Dad and two sons down for a boys only half term trip to the seaside.. Totally landed on our feet when we booked at The Highlands Inn!
Our room was warm, clean, comfortable and quiet..
with a good size en-suite simply superb value for money. Read less
Likes:
The landlady Michelle is lovely - she made us all feel relaxed
and welcome from the minute we arrived. Breakfast at the highlands is truly a "full" English...Fantastic
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Miss M R H
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Good low cost stay in St Leonards"
We had a gig in Hastings so wanted to stay somewhere low cost but not budget. The hotel is very large and although it is dated and a bit tired looking is very comfortable and offers good value for mon… Read more
"Good low cost stay in St Leonards"
We had a gig in Hastings so wanted to stay somewhere low cost but not budget. The hotel is very large and although it is dated and a bit tired looking is very comfortable and offers good value for money. Michelle and her team were excellent, really friendly and welcoming and even stayed up late to keep the bar open for us to drink once we'd checked in. There was no noise though from the bar and the surrounding area was very peaceful and quiet. Read less
Likes:
The friendliness and approachability of the staff and the plentiful breakfast. My full English was huge and my egg didn't touch my beans...thumbs up! I would definitely go back!
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Fleur
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Thoroughly enjoyable!"
Gorgeous building. Lovely rooms. Michelle, the landlady, is great.… Read more
"Thoroughly enjoyable!"
Gorgeous building. Lovely rooms. Michelle, the landlady, is great. Read less
Likes:
Very accommodating and welcoming.
Dislikes:
Breakfast was a bit 'Fawlty Towers' but still enjoyable.
Guest Review for The Highlands Inn, St. Leonards-on-Sea
daryl
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Nic hotel"
Visiting friends for two nights.… Read more
"Nic hotel"
Visiting friends for two nights. Read less
Likes:
Clean room, excellent sea view, decent clean shower.
Dislikes:
None
Guest Review for The Highlands Inn, St. Leonards-on-Sea
Page: 1 | 2 | 3 Next
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