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The Red House East Cheltenham
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.6
See all 24 reviews
Station Road,, Bourton On The Water

Cheltenham, 

Gloucestershire, 


GL54 2EN,  United Kingdom
Average Guest Rating for The Red House East, Cheltenham
Guest reviews for The Red House East, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
5.0
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.6
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Enid
Alone
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Clean, comfortable and friendly overnight stay."
After a long frustrating drive it was good to arrive at The Red House and be made very welcome. The room was clean quiet and comfortable and breakfast was tasty and plentiful.… Read more
"Clean, comfortable and friendly overnight stay."
After a long frustrating drive it was good to arrive at The Red House and be made very welcome. The room was clean quiet and comfortable and breakfast was tasty and plentiful. Read less
Likes:
Everything.
Dislikes:
None
Guest Review for The Red House East, Cheltenham
W & V
Family with young Children
Stayed: May '15
3
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A B&B that understands families."
Spacious room in which it was a pleasure to wake, the warm sun shining through the window.
Owners very understanding of family needs.… Read more
"A B&B that understands families."
Spacious room in which it was a pleasure to wake, the warm sun shining through the window.
Owners very understanding of family needs. Read less
Likes:
Breakfast was lovely.
Dislikes:
None
Response from The Red House East:
Dear W & V Luscombe, thank you for taking the time to write a review. The accommodation does not show up on google maps as they couldn't get the location right and they kept sending my guests to moore road. I think we are very easy to find as we are on the main road through Bourton ( Station road) and we have 2 signs outside our property. we are not on a back road. I am assuming this is the reason you gave us 3/5 as an overall score when nearly everything else is a 5/5? thanks again, Katie
Guest Review for The Red House East, Cheltenham
Lynda
Family with young Children
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great place to stay."
We arrived on Saturday morning much earlier than the check in time but were allowed into our rooms and to leave the car. The room was spacious and very comfortable. Out daughter and grandchildren were… Read more
"A great place to stay."
We arrived on Saturday morning much earlier than the check in time but were allowed into our rooms and to leave the car. The room was spacious and very comfortable. Out daughter and grandchildren were upstairs. The atmosphere was very friendly and relaxed. Read less
Likes:
The clean, comfortable room, spacious bathroom and the lovely view from our window. The room was warm and very comfortable. Katie and Charlie could not have been more helpful and it felt like home.
Dislikes:
No.
Response from The Red House East:
Dear Mrs Abbott, thank you taking the time to write your lovely review, we appreciate it.
we look forward to your return to The Red House East.
kind regards
Charlie and Katie
P.S. The time for breakfast is between 8.30 and 9.30 (as we have horses to do before breakfast) BUT as i said many times to every guest that checks in "if you need or want anything or have any questions, just ask" we would have been more than happy to do an earlier breakfast if that is what you wanted. thank you.
Guest Review for The Red House East, Cheltenham
June
Group of Adults
Stayed: May '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
2
"very friendly and felt welcome"
Just passing through Cotswolds to see the prettiest villages… Read more
"very friendly and felt welcome"
Just passing through Cotswolds to see the prettiest villages Read less
Likes:
Katie very friendly and helpful
Dislikes:
Breakfast was plentiful but lacking in taste for some reason. Poor sausage
Response from The Red House East:
Dear June White. thank you for taking the time to write a review. We apologies if you thought our breakfast was "tasteless" you are the very first person to have thought so. maybe London food is cooked differently to our farm produced and butcher bought food. Our sausages are locally sourced from our numerous award winning butcher but I have passed your comments on.
Thanks again, Katie
Guest Review for The Red House East, Cheltenham
John
Young Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent hotel!"
Excellent hotel, great value for money. The owners were very friendly and accommodating. I would highly recommend.… Read more
"Excellent hotel!"
Excellent hotel, great value for money. The owners were very friendly and accommodating. I would highly recommend. Read less
Likes:
See above.
Dislikes:
None
Response from The Red House East:
Dear John, thank you for writing such a lovely review! we look forward to your return to The Red House East B&B
best wishes
Charlie and Katie
Guest Review for The Red House East, Cheltenham
Valerie
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location, friendly welcome, tasty locally sourced breakfast and comfortable room."
Delightful old house with quirky rooms imaginatively adapted to b&b. Great sausages for breakfast! Katie extremely welcoming and informative. Very comfortable bed. Location great as just out of main h… Read more
"Great location, friendly welcome, tasty locally sourced breakfast and comfortable room."
Delightful old house with quirky rooms imaginatively adapted to b&b. Great sausages for breakfast! Katie extremely welcoming and informative. Very comfortable bed. Location great as just out of main hubbub but easy stroll to main high street. Would definitely stay again and recommend Read less
Likes:
Everything
Dislikes:
None
Response from The Red House East:
Dear Valerie, thank you so much for your lovely review, we are so please that you enjoyed yourselves in bourton on the water and that you would stay at The Red House on your return to the village.
best wishes
Katie and Charlie
p.s. we love our locally sourced sausages too!
Guest Review for The Red House East, Cheltenham
Jane
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice b & b"
Very nice place to stay. Good value.… Read more
"Nice b & b"
Very nice place to stay. Good value. Read less
Likes:
Friendly owner.
Dislikes:
None
Response from The Red House East:
Hi Jane, Thank you so much for your great review. hope to see you both soon, Take care, Katie and Charlie
Guest Review for The Red House East, Cheltenham
John
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"A relaxing place to stay"
Had a good time talking to Katie, room was nicely furnished, enjoyed sitting downstairs with our friends for the evening.… Read more
"A relaxing place to stay"
Had a good time talking to Katie, room was nicely furnished, enjoyed sitting downstairs with our friends for the evening. Read less
Likes:
Friendly owner, nicely furnished room
Dislikes:
No
Response from The Red House East:
Hi john and friends, Thank you for the lovely review! we hope to see you back again, kind regards, Charlie and Katie
Guest Review for The Red House East, Cheltenham
Paul
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Superb!"
Very cosy and comfortable room… Read more
"Superb!"
Very cosy and comfortable room Read less
Likes:
Wonderfully quiet
Dislikes:
Having to go home!
Response from The Red House East:
hi Paul, thank you so much for the amazing review! we are so pleased you enjoyed your stay with us!
please come back and see us again soon
kind regards,
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Domini
Family with young Children
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovley B&B"
we were on holiday… Read more
"Lovley B&B"
we were on holiday Read less
Likes:
Really easy to find, within walking distance to the village centre. The hostess could not have been friendlier. The breakfast was really yummy.
Dislikes:
one really small point, there was not a bath in the family room. We were travelling with our baby, who did not liked being showered.
Response from The Red House East:
Hello Domini, Thank you for your great review. Also your one small point is a very good point, so thank you for your constructive criticism. we do have a bath in the house so if you had requested the use of a bath we would have done that for you as long as no one was checked into that room. maybe we could put baby baths in the room? definitely worth thinking about . Thanks again and we hope to see you all again soon, Katie and Charlie
Guest Review for The Red House East, Cheltenham
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