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The Red House East Cheltenham
Self Assessed 4 Stars Guest House
Bed & breakfast
Guest Rating: 4.7
See all 64 reviews
Station Road,, Bourton On The Water

Cheltenham, 

Gloucestershire, 


GL54 2EN,  United Kingdom
Average Guest Rating for The Red House East, Cheltenham
Guest reviews for The Red House East, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.8
Breakfast:
4.8
Guest Rating:
4.7
From 64 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Julie
Group of Adults
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Ideally placed for a visit to Bourton on the Water"
Stayed for one night with my elderly mum. Room was perfect for our needs. Owner Katie was delightful and went of her way to assist. Breakfast was excellent.… Read more
"Ideally placed for a visit to Bourton on the Water"
Stayed for one night with my elderly mum. Room was perfect for our needs. Owner Katie was delightful and went of her way to assist. Breakfast was excellent. Read less
Likes:
Charming home.
Dislikes:
None
Response from The Red House East:
Dear Julie (and Mum)

Thank you so much for taking the time to write your lovely review! we really appreciate it!

we look forward to welcoming you back soon.

many thanks
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Howard
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great historical town"
A great night… Read more
"Great historical town"
A great night Read less
Likes:
It had everything
Dislikes:
None
Response from The Red House East:
Dear Howard,

Thank you so much for taking the time to write your wonderful review!
We are so pleased you enjoyed your stay with us and we look forward to your return.

Many thanks
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Andrew
Family with older Children
Stayed: Sep '17
5
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Very welcoming and good position."
Holidays… Read more
"Very welcoming and good position."
Holidays Read less
Likes:
Welcome and breakfast
Dislikes:
Shower was disappointing. Didn't work properly
Response from The Red House East:
Dear Andrew,
Thank you for taking the time to write your review, we are pleased you enjoyed your stay with us and will certainly look at improving on the points you made, The shower has now been fixed, thank you for letting us know!

best wishes
Katie
Guest Review for The Red House East, Cheltenham
Paul
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Clean pleasant room if decent size,really good service and hospitality. Great breakfast."
Katie Clearly takes pride in providing a pleasant stay. And it shows… Read more
"Clean pleasant room if decent size,really good service and hospitality. Great breakfast."
Katie Clearly takes pride in providing a pleasant stay. And it shows Read less
Likes:
Everything
Dislikes:
None
Response from The Red House East:
Dear Paul,

Thank you very much for taking the time to write your lovely review! We really appreciate it!
best wishes and many thanks
Katie and Charlie
Guest Review for The Red House East, Cheltenham
nikki
Young Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent"
We had a warm welcome on arrival, very homely and cosy. Would definitely recommend this accommodation. The breakfast was amazing… Read more
"excellent"
We had a warm welcome on arrival, very homely and cosy. Would definitely recommend this accommodation. The breakfast was amazing Read less
Likes:
It was very quiet and peaceful
Dislikes:
None
Response from The Red House East:
Dear Nikki,

Thank you so much for taking the time to write your lovely review, we really appreciate it!

We are so pleased you enjoyed your stay with us and enjoyed our beautiful village.

we look forward to your return to us at The Red House East soon!

Many thanks and best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Sam
Family with young Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great location for a short stay"
We stayed overnight while visiting Bourton on the Water. Katie was very welcoming and room was clean and a good size for a family of 4.… Read more
"Great location for a short stay"
We stayed overnight while visiting Bourton on the Water. Katie was very welcoming and room was clean and a good size for a family of 4. Read less
Likes:
Close to village centre so ideal for families with younger children.
Dislikes:
None
Response from The Red House East:
Dear Sam and family,

Thank you for taking the time to write your lovely review.
We look forward to welcoming you back soon!

Best wishes
Katie
Guest Review for The Red House East, Cheltenham
Richard
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect"
One night stay to attend a family wedding locally.… Read more
"Perfect"
One night stay to attend a family wedding locally. Read less
Likes:
Whilst only very brief stay it was perfect. Most welcoming greeting upon arrival to very personal greeting to and through breakfast and departure. Beautiful and comfortable room and bathrooom.
Dislikes:
None
Response from The Red House East:
Dear Richard,
Thank you so much for taking the time to write your wonderful review! we really appreciate it!
We are so pleased you enjoyed your stay with us (and the wedding sounded unique and wonderful) and we look forward to welcoming you back soon!

best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Fran
Family with young Children
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable, conveniently located relaxing stay"
This was our first time staying in paid accommodation as a family. It was a very pleasant stay, we felt welcome with the children and the layout of the rooms made us feel that we had our privacy when… Read more
"Comfortable, conveniently located relaxing stay"
This was our first time staying in paid accommodation as a family. It was a very pleasant stay, we felt welcome with the children and the layout of the rooms made us feel that we had our privacy when the children were awake and energetic from 6.15! The breakfast was just right for the children. Read less
Likes:
Space and welcoming host
Dislikes:
None
Response from The Red House East:
Dear Fran,

Thank you so much for taking the time to write your wonderful review! We are so pleased you enjoyed yourselves and we certainly look forward to welcoming back soon!

Best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Sue
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly B&B with good parking"
Overnight stay to see friends - good parking, easy 5 min walk into centre
Clean and friendly B&B
Rooms comfortable with usual facilities
T&C with biscuits in room
Nice breakfast
Katy very friendl… Read more
"Friendly B&B with good parking"
Overnight stay to see friends - good parking, easy 5 min walk into centre
Clean and friendly B&B
Rooms comfortable with usual facilities
T&C with biscuits in room
Nice breakfast
Katy very friendly and helpful Read less
Likes:
Parking
Location
Rooms clean and have all the expected facilities
Dislikes:
Only thing I don't like is having to pre-order breakfast
Response from The Red House East:
Dear Sue,
Thank you for taking the time to write your lovely review, I really appreciate it!

I am so sorry you don't like the pre-order breakfast forms but as you can imagine, serving 14 people by your self within an hour is difficult without pre-ordering so would be near impossible if I didn't know what was coming.

I am so pleased the rest of your stay was enjoyable and we look forward to welcoming you back,
best wishes and many thanks
Katie
Guest Review for The Red House East, Cheltenham
John
Family with older Children
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Stay"
One night on way to London. Clean rooms, great staff - Vivien was terrific. Excellent breakfast. Location is perfect. Good value.… Read more
"Great Stay"
One night on way to London. Clean rooms, great staff - Vivien was terrific. Excellent breakfast. Location is perfect. Good value. Read less
Likes:
Vivien was terrific.
Dislikes:
None
Response from The Red House East:
Dear John,
Thank you for your amazing review! we really appreciate it!
not sure who "Vivien" is but I am going to assume you meant me as I am the only member of staff, so thank you :)

I hope you enjoy the rest of your trip and I look forward to seeing you all again!
best wishes
Katie
Guest Review for The Red House East, Cheltenham
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