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The Red House East Cheltenham
Self Assessed 4 Stars Guest House
Bed & breakfast
Guest Rating: 4.7
See all 56 reviews
Station Road,, Bourton On The Water

Cheltenham, 

Gloucestershire, 


GL54 2EN,  United Kingdom
Average Guest Rating for The Red House East, Cheltenham
Guest reviews for The Red House East, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.9
Location:
4.9
Breakfast:
4.8
Guest Rating:
4.7
From 56 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Sue
Mature Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly B&B with good parking"
Overnight stay to see friends - good parking, easy 5 min walk into centre
Clean and friendly B&B
Rooms comfortable with usual facilities
T&C with biscuits in room
Nice breakfast
Katy very friendl… Read more
"Friendly B&B with good parking"
Overnight stay to see friends - good parking, easy 5 min walk into centre
Clean and friendly B&B
Rooms comfortable with usual facilities
T&C with biscuits in room
Nice breakfast
Katy very friendly and helpful Read less
Likes:
Parking
Location
Rooms clean and have all the expected facilities
Dislikes:
Only thing I don't like is having to pre-order breakfast
Response from The Red House East:
Dear Sue,
Thank you for taking the time to write your lovely review, I really appreciate it!

I am so sorry you don't like the pre-order breakfast forms but as you can imagine, serving 14 people by your self within an hour is difficult without pre-ordering so would be near impossible if I didn't know what was coming.

I am so pleased the rest of your stay was enjoyable and we look forward to welcoming you back,
best wishes and many thanks
Katie
Guest Review for The Red House East, Cheltenham
John
Family with older Children
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Stay"
One night on way to London. Clean rooms, great staff - Vivien was terrific. Excellent breakfast. Location is perfect. Good value.… Read more
"Great Stay"
One night on way to London. Clean rooms, great staff - Vivien was terrific. Excellent breakfast. Location is perfect. Good value. Read less
Likes:
Vivien was terrific.
Dislikes:
None
Response from The Red House East:
Dear John,
Thank you for your amazing review! we really appreciate it!
not sure who "Vivien" is but I am going to assume you meant me as I am the only member of staff, so thank you :)

I hope you enjoy the rest of your trip and I look forward to seeing you all again!
best wishes
Katie
Guest Review for The Red House East, Cheltenham
Robert
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly service in a comfortable home"
We stayed for one night during a week long walk in the Cotswolds. Katie welcomed us and made us feel very comfortable. Her home is clean and beautiful.… Read more
"Friendly service in a comfortable home"
We stayed for one night during a week long walk in the Cotswolds. Katie welcomed us and made us feel very comfortable. Her home is clean and beautiful. Read less
Likes:
Katie's friendliness, willingness to help and the homes beauty and cleanliness.
Dislikes:
no
Response from The Red House East:
Dear Robert,

Thank you so much for taking the time to write your wonderful review! we really appreciate it!

We look forward to your return to us soon!
best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Eleanor
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal for our purposes"
We arrived by bicycle - on a short cycling holiday in the area.… Read more
"Ideal for our purposes"
We arrived by bicycle - on a short cycling holiday in the area. Read less
Likes:
Friendly host who looked after us well, allowing us to leave our bikes in the hall overnight
Dislikes:
No
Guest Review for The Red House East, Cheltenham
ALLI
Group of Adults
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Great location with an easy walk into town."
Overnight stay while exploring the Cotswolds.… Read more
"Great location with an easy walk into town."
Overnight stay while exploring the Cotswolds. Read less
Likes:
Very good breakfast, owner Katie very hospitable and friendly. Rooms were fine, very clean with all we needed.
Dislikes:
None
Response from The Red House East:
Dear Alli,
thank you for taking the time to write your review for our Bed and Breakfast.

many thanks
Katie.
Guest Review for The Red House East, Cheltenham
Richard
Family with young Children
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very Happy Family"
Great stay in a fantastic location.… Read more
"Very Happy Family"
Great stay in a fantastic location. Read less
Likes:
Excellent family stay in this B&B - lovely room in the eves of the house. Children loved all the ducks in Bourton-on-the-Water and Birdland was great!
Dislikes:
None
Response from The Red House East:
Dear Richard and family,

Thank you so much for taking the time to write your lovely review! we really appreciate it and look forward to welcoming you back to The Red House East B&B.

Best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Keith
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant value for money!"
Friendly staff, good food, large airy room. We were upgraded because of the length of our stay. Breakfast was amazing quality. All local produce. Good clean accomadation. Tea and coffee available in… Read more
"Brilliant value for money!"
Friendly staff, good food, large airy room. We were upgraded because of the length of our stay. Breakfast was amazing quality. All local produce. Good clean accomadation. Tea and coffee available in your room. Free WiFi. Read less
Likes:
We could come and go as we pleased with our own door key. Nothing was too much trouble for the staff. Seconds available at breakfast, but you have more than enough first time around.
Dislikes:
No nothing.
Response from The Red House East:
Dear Keith and Kay,

thank you so much for writing your lovely review, we really appreciate it! We are so pleased you enjoyed your stay with us and we look forward to your return,
many thanks and best wishes
Katie and Charlie

P.S. Thank you for the card! it was lovely x
Guest Review for The Red House East, Cheltenham
Wayne
Group of Adults
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Excellent host in lovely accomodation"
3 day trip for Cheltenham races… Read more
"Excellent host in lovely accomodation"
3 day trip for Cheltenham races Read less
Likes:
Excellent host Katie, nothing is too much hassle.
Dislikes:
None
Response from The Red House East:
Dear Wayne,

thank you for taking the time to write your review. we really appreciate it.

look forward to your return to us in the future!

many thanks and best wishes
Katie and Charlie.

Guest Review for The Red House East, Cheltenham
Lynda
Alone
Stayed: Oct '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"stop-over"
Perfect half-way point for travel from south to Midlands… Read more
"stop-over"
Perfect half-way point for travel from south to Midlands Read less
Likes:
Extremely helpful hosts, comfortable bed, good breakfast.
Dislikes:
A chair in the bedroom would have been useful.
Response from The Red House East:
Dear Lynda, many thanks for leaving your lovely review! we really appreciate it.

we are so pleased you enjoyed your stop over with us and we look forward to seeing you again on your "stop-overs"

with regards to the chair in your room, we do provide a dressing table stool but if you did not feel this was sufficient, we would have been more than happy to provide one for you, our moto is "just ask"
we will always do what ever we can to provide what our guests need.
many thanks,
best wishes
Katie
Guest Review for The Red House East, Cheltenham
Peter
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"lovely weekend break"
Very good and friendly host.… Read more
"lovely weekend break"
Very good and friendly host. Read less
Likes:
Convenience to many different locations
Dislikes:
None
Response from The Red House East:
Dear Peter,

Thank you very much for leaving this wonderful review! we really appreciate it!

we look forward to seeing you both again soon,
kind regards
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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