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The Red House East Cheltenham
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.7
See all 31 reviews
Station Road,, Bourton On The Water

Cheltenham, 

Gloucestershire, 


GL54 2EN,  United Kingdom
Average Guest Rating for The Red House East, Cheltenham
Guest reviews for The Red House East, Cheltenham are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.4
Staff service:
5.0
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 31 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Emma
Group of Adults
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely B&B, really friendly and helpful owner"
Myself and two friends stayed one night in the family room, which was really spacious-and was booked because there were three seperate full sized beds. We were given a great welcome by Katie who was r… Read more
"Lovely B&B, really friendly and helpful owner"
Myself and two friends stayed one night in the family room, which was really spacious-and was booked because there were three seperate full sized beds. We were given a great welcome by Katie who was really helpful, had a good knowledge of the area and even lent us her walks book. Would definately stay here again and recommend to others. Read less
Likes:
Modern accommodation, really friendly owner
Dislikes:
None
Guest Review for The Red House East, Cheltenham
Brenda
Mature Couple
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming break"
We love the area as have stayed locally several times. First time at Red House, very comfy bed, excellent full breakfast cooked by Katie. Her friendly manner with all her guests was very appealing. We… Read more
"Welcoming break"
We love the area as have stayed locally several times. First time at Red House, very comfy bed, excellent full breakfast cooked by Katie. Her friendly manner with all her guests was very appealing. We would certainly stay here again. Read less
Likes:
The room was very nice and the bed was very comfortable. Tea, coffee and biscuits provided.
Dislikes:
None
Response from The Red House East:
Dear Brenda,
thank you so much for leaving your lovely review, it really does mean the world to us to know that our customers are enjoying staying at The red house East!
We work hard to remain as clean, comfortable and as welcoming as can be.
we look forward to your return to Bourton and to us at The Red House
many thanks and best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Howard
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic location, really friendly welcome."
We arrived early but this wasn't a problem, Katie showed us to our lovely room & made us feel at home straight away. The room was very clean and comfortable and we were given lots of tips about the ar… Read more
"Fantastic location, really friendly welcome."
We arrived early but this wasn't a problem, Katie showed us to our lovely room & made us feel at home straight away. The room was very clean and comfortable and we were given lots of tips about the area. The location couldn't have been better, we enjoyed a lovely walk into the village & spent a fabulous afternoon and evening in the beautiful surroundings. Allowing us to leave our car in the car park the following morning while we went to visit the bird sanctuary made getting about easier. Read less
Likes:
Katie couldn't have been more welcoming or helpful.
The village is stunning with lots of lovely shops, cafes and attractions.
Dislikes:
Nothing at all.
Response from The Red House East:
Dear Howard, thank you for taking the time to write your amazing review!
we are so pleased you enjoyed your stay with us, please come and see us again soon.
many thanks and best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Tim
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A really great place to stay."
Ticks all the right boxes for a great place to stay. Lovely greeting, lovely rooms, lovely breakfast. A must return for us.… Read more
"A really great place to stay."
Ticks all the right boxes for a great place to stay. Lovely greeting, lovely rooms, lovely breakfast. A must return for us. Read less
Likes:
As above.
Dislikes:
That we couldn't stay longer.
Response from The Red House East:
Dear Tim,
thank you so much for taking the time to write this amazing review, thank you!
we are so pleased that we ticked all the right boxes for you and we truly look forward to your return.
many thanks and best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Joy
Family with young Children
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A nice place to stay"
Visiting family… Read more
"A nice place to stay"
Visiting family Read less
Likes:
Friendly
Dislikes:
No
Response from The Red House East:
Dear Joy, thank you for taking the time to rate The Red House East B&B.
we look forward to your return to us, many thanks and best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
Hsiang Ying
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"A lovely B&B to stay in Bourton-on-the Water"
Leisure… Read more
"A lovely B&B to stay in Bourton-on-the Water"
Leisure Read less
Likes:
A nice host, good location, delicious breakfast
Dislikes:
No!
Response from The Red House East:
Dear Hsiang Ying,
Thank you for taking the time to write this amazing review!
we really look forward to your return to Bourton on the Water
best wishes
Katie and Charlie
Guest Review for The Red House East, Cheltenham
nicholas
Group of Adults
Stayed: Sep '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect base for walking holiday"
Really wellcoming great breakfast very clean comfortable rooms we stayed 2 nights (2 days apart) and had 4 different rooms all spot on.
Thanks for a great stay… Read more
"Perfect base for walking holiday"
Really wellcoming great breakfast very clean comfortable rooms we stayed 2 nights (2 days apart) and had 4 different rooms all spot on.
Thanks for a great stay Read less
Likes:
Everything
Dislikes:
No
Response from The Red House East:
Dear Nicholas, thank you so much for you lovely review, we really appreciate your feedback.

we look forward to seeing you again soon,
kind regards,
katie
Guest Review for The Red House East, Cheltenham
Enid
Alone
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Clean, comfortable and friendly overnight stay."
After a long frustrating drive it was good to arrive at The Red House and be made very welcome. The room was clean quiet and comfortable and breakfast was tasty and plentiful.… Read more
"Clean, comfortable and friendly overnight stay."
After a long frustrating drive it was good to arrive at The Red House and be made very welcome. The room was clean quiet and comfortable and breakfast was tasty and plentiful. Read less
Likes:
Everything.
Dislikes:
None
Response from The Red House East:
Dear Enid, thank you for your amazing review! we truly hope you return to visit us soon!
kind regards
katie
p.s. I hope the second half of your journey was a lot easier than the first!
Guest Review for The Red House East, Cheltenham
W & V
Family with young Children
Stayed: May '15
3
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A B&B that understands families."
Spacious room in which it was a pleasure to wake, the warm sun shining through the window.
Owners very understanding of family needs.… Read more
"A B&B that understands families."
Spacious room in which it was a pleasure to wake, the warm sun shining through the window.
Owners very understanding of family needs. Read less
Likes:
Breakfast was lovely.
Dislikes:
None
Response from The Red House East:
Dear W & V Luscombe, thank you for taking the time to write a review. The accommodation does not show up on google maps as they couldn't get the location right and they kept sending my guests to moore road. I think we are very easy to find as we are on the main road through Bourton ( Station road) and we have 2 signs outside our property. we are not on a back road. I am assuming this is the reason you gave us 3/5 as an overall score when nearly everything else is a 5/5? thanks again, Katie
Guest Review for The Red House East, Cheltenham
Lynda
Family with young Children
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great place to stay."
We arrived on Saturday morning much earlier than the check in time but were allowed into our rooms and to leave the car. The room was spacious and very comfortable. Out daughter and grandchildren were… Read more
"A great place to stay."
We arrived on Saturday morning much earlier than the check in time but were allowed into our rooms and to leave the car. The room was spacious and very comfortable. Out daughter and grandchildren were upstairs. The atmosphere was very friendly and relaxed. Read less
Likes:
The clean, comfortable room, spacious bathroom and the lovely view from our window. The room was warm and very comfortable. Katie and Charlie could not have been more helpful and it felt like home.
Dislikes:
No.
Response from The Red House East:
Dear Mrs Abbott, thank you taking the time to write your lovely review, we appreciate it.
we look forward to your return to The Red House East.
kind regards
Charlie and Katie
P.S. The time for breakfast is between 8.30 and 9.30 (as we have horses to do before breakfast) BUT as i said many times to every guest that checks in "if you need or want anything or have any questions, just ask" we would have been more than happy to do an earlier breakfast if that is what you wanted. thank you.
Guest Review for The Red House East, Cheltenham
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