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The Black Lion Kilburn
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.8
See all 370 reviews
274 Kilburn High Road

Kilburn, 

Greater London, 


NW6 2BY,  England
Average Guest Rating for The Black Lion, Kilburn
Guest reviews for The Black Lion, Kilburn are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.9
Friendliness:
4.2
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.0
Location:
4.0
Breakfast:
3.4
Guest Rating:
3.8
From 370 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sarah
Young Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
3
"Good cheap accommodation for the area"
This was perfect for what we needed. Very helpful staff, let us check in early. Lovely big room (executive double), decent bathroom (good shower!), decor tired but quirky. Unfortunately, adjoining doo… Read more
"Good cheap accommodation for the area"
This was perfect for what we needed. Very helpful staff, let us check in early. Lovely big room (executive double), decent bathroom (good shower!), decor tired but quirky. Unfortunately, adjoining door to the next bedroom meant we could hear everything and were woken up at 6 when they for up in the morning, but no noise from the pub downstairs. Breakfast pretty standard continental fare. Read less
Likes:
Room size, helpful and nice staff, convenient location, good price
Dislikes:
Noise from next door
Guest Review for The Black Lion, Kilburn
Klara
Young Couple
Stayed: May '16
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Okay stay but with huge flaws"
Our stay was good but the fact that the wifi only worked for 1 out of 4 days and our toilet broke and was not fixed until 12 hours later did not make the stay very good. Nice bar and okay food.… Read more
"Okay stay but with huge flaws"
Our stay was good but the fact that the wifi only worked for 1 out of 4 days and our toilet broke and was not fixed until 12 hours later did not make the stay very good. Nice bar and okay food. Read less
Likes:
Breakfast, the bar and our spacious room.
Dislikes:
We did not appreciate the fact that out toilet broke and could not use it for the next 12 hours. The wifi did not work despite notifying them twice and nothing happend.
Guest Review for The Black Lion, Kilburn
Fernando
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
4
"Friendly, but noisy"
We enjoyed our stay, but there is room for improvement.… Read more
"Friendly, but noisy"
We enjoyed our stay, but there is room for improvement. Read less
Likes:
WiFi worked seamlessly, space room, friendly staff.
Dislikes:
One of our bath towels was badly stained.
Response from The Black Lion:
Hi Fernando,
Thank you for taking the time to leave your review, we are always working towards improving our service and appreciate your comments, We hope to see you again soon.
Guest Review for The Black Lion, Kilburn
Roy
With a colleague
Stayed: Mar '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Good value room, all facilities expected"
My brother and I needed a one night stay in west london, Black Lion filled the bill, tea and coffee and tv in the room, en suite, my only criticism is the lights were too dim.
Over all I would rate… Read more
"Good value room, all facilities expected"
My brother and I needed a one night stay in west london, Black Lion filled the bill, tea and coffee and tv in the room, en suite, my only criticism is the lights were too dim.
Over all I would rate 9 out of 10. Read less
Likes:
Pleasant staff. Free wifi
Dislikes:
Dim lighting in the room.
Response from The Black Lion:
Thank you for taking the time to share your experience with us at the Black Lion. It's always lovely to hear our guests have had a great time. Please do come and visit us again.
Guest Review for The Black Lion, Kilburn
David
Mature Couple
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
1
Cleanliness:
5
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
4
"Nice room, good location, unfriendly staff"
Stayed for two nights. Room was spacious, clean and warm. It was a little noisy the first night, but that's to be expected on a busy high street and wasn't a problem. The breakfast was good quality… Read more
"Nice room, good location, unfriendly staff"
Stayed for two nights. Room was spacious, clean and warm. It was a little noisy the first night, but that's to be expected on a busy high street and wasn't a problem. The breakfast was good quality and there was a good choice. Read less
Likes:
Spacious clean room, good location for access to central London.
Dislikes:
Most staff were unfriendly - were not made to feel welcome, especially on arrival, when made to feel a nuisance. Housekeeping member of staff was friendly.
Response from The Black Lion:
Thank you for taking the time to share your experience with us at the Black Lion. It's always lovely to hear our guests have had a great time.
Also we give detailed and highly effective training to all our new staff, and experienced staff are re-trained to reach our standards
Please do come and visit us again.
Guest Review for The Black Lion, Kilburn
Richard
Group of Adults
Stayed: Jan '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
3
"-"
-… Read more
"-"
- Read less
Likes:
-
Dislikes:
-
Guest Review for The Black Lion, Kilburn
Cheryl
Mature Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
2
"Enjoyable stay"
Can up to the Big Smoke for a show. Good check in, nice room, lovely bar food and ambience in the evening… Read more
"Enjoyable stay"
Can up to the Big Smoke for a show. Good check in, nice room, lovely bar food and ambience in the evening Read less
Likes:
Relaxing, good service and food. Good facilities
Dislikes:
If you stay here, ask for a room at the back. Front rooms noisy at night, due to club over the road that stays open til 4am!
Also there's no wifi reception on the top floor 😟
Guest Review for The Black Lion, Kilburn
Margaret
Alone
Stayed: Jan '16
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
"Adequate"
TV didn't work due to previous guest having put it into another language,someone came to put it right but couldn't do at first attempt so had to come back later with the instruction book, no tea bags… Read more
"Adequate"
TV didn't work due to previous guest having put it into another language,someone came to put it right but couldn't do at first attempt so had to come back later with the instruction book, no tea bags in room. Room was not cleaned or bin emptied (2 night stay)TV should be checked before new guest arrives in room Read less
Likes:
Location
Dislikes:
Apart from previous comments nothing else
Guest Review for The Black Lion, Kilburn
Catherine
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Location"
overall experience perfect stay , could not fault it however for older OAP's climbing the stairs might proved daunting., so do ask for the rooms on the first floor. Although situated facing the road… Read more
"Excellent Location"
overall experience perfect stay , could not fault it however for older OAP's climbing the stairs might proved daunting., so do ask for the rooms on the first floor. Although situated facing the road it is fairly quiet . We have stayed here many times as the bus stop is in front of the hotel . Bus no 16 tajes you straight to Victoria coach station and Brondesbury tube stain 4 mins walk takes you to Gatwick airport . Read less
Likes:
Freedom and convenience, staff very friendly. A staff named Akia makes the morning cheerful with his interaction with guests. A warm breakfast greeting makes the day and a credit to the hotel .
Dislikes:
None but most people will complain for the sake of finding fault , they fail to realise value for money . Such people should book Union 5 star hotel and still they will still look for faults.
Guest Review for The Black Lion, Kilburn
Juliebtinternetcom
Alone
Stayed: Dec '15
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
2
"Clean bed and basic room, value for money"
As I only needed a clean bed and accommodation, the price for London was fair and accommodation basic but acceptable for price paid.… Read more
"Clean bed and basic room, value for money"
As I only needed a clean bed and accommodation, the price for London was fair and accommodation basic but acceptable for price paid. Read less
Likes:
Clean and adequate accomodation
Dislikes:
None
Guest Review for The Black Lion, Kilburn
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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