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Casuarina Tree London
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 3.8
See all 40 reviews
407 London Road , Mitcham

London, 

Greater London, 


CR4 4BG,  United Kingdom
Average Guest Rating for Casuarina Tree, London
Guest reviews for Casuarina Tree, London are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.0
Cleanliness:
4.1
Facilities:
3.5
Staff service:
3.9
Location:
3.8
Breakfast:
3.8
Guest Rating:
3.8
From 40 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
David
With a colleague
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
.
Guest Review for Casuarina Tree, London
William
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Overnight Stay for birthday party"
Casuarina Tree was just what we needed. A clean place to stay in the locality of our family, car parking and reasonable price.… Read more
"Overnight Stay for birthday party"
Casuarina Tree was just what we needed. A clean place to stay in the locality of our family, car parking and reasonable price. Read less
Likes:
Within a cab ride of our family. Clean and reasonable price.
Dislikes:
Headboard and bedside lamps a little 'iffy' but hey, the price was very reasonable and included a good buffet breakfast.
Response from Casuarina Tree:
Thank you so much for you kind feedback. Our team are so pleased to hear that you had a wonderful experience.We hope that you consider us again for any future stays and we sincerely hope to see you again soon.
Guest Review for Casuarina Tree, London
Saneel
Young Couple
Stayed: Nov '17
2
Would recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
2
"Not good for family"
I was disappointed with the room they give us. But still ok for that price. Too much noise at night from pub or lounge.… Read more
"Not good for family"
I was disappointed with the room they give us. But still ok for that price. Too much noise at night from pub or lounge. Read less
Likes:
It's ok for that price
Dislikes:
None
Response from Casuarina Tree:
Thank you for your feedback.

We greatly appreciate the time you have taken to provide this to us.

We will use this to improve our service and brand.

We are sorry to hear that your stay was not as expected, due to the room you were provided and the noise levels from the bar.

We hope we have another opportunity in the future to make this up to you.
Guest Review for Casuarina Tree, London
Philippe
Family with older Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
3
"Excellent ration price/performance"
I came from France with my daughter for visiting London as her birthday gift, and wanted a hotel for just one night. No need to stay a week. And we both liked the stay.… Read more
"Excellent ration price/performance"
I came from France with my daughter for visiting London as her birthday gift, and wanted a hotel for just one night. No need to stay a week. And we both liked the stay. Read less
Likes:
The room and the bathroom were clean. The mattresses were very very comfortables and permited to spend a very good sleep, really.
Dislikes:
None
Response from Casuarina Tree:
Thank you so much for your kind feedback.

Your comments are truly appreciated and we are glad we were able to make your visit memorable.

Thank you once again for choosing to stay with us at the Casuarina Tree.
Guest Review for Casuarina Tree, London
Mariah
Group of Adults
Stayed: Jul '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
"Comfortable and easy"
Just needed a room to stay over for a wedding in the area.… Read more
"Comfortable and easy"
Just needed a room to stay over for a wedding in the area. Read less
Likes:
Comfortable room, nice space for the 2 of us. Great to have access for rooms without having to go through pub, staff was friendly as we checked in.
Dislikes:
Only small issue was the bathroom, shower curtain was a little moldy and it leaked water on to the floor. Not terrible, but a bit disappointing.
Response from Casuarina Tree:
Thank you so much for your kind feedback.

Your comments are truly appreciated and we truly hope to see you again soon.

Thank you once again for choosing to stay with us at the Casuarina Tree.
Guest Review for Casuarina Tree, London
Liz
Group of Adults
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Does the job!"
We have stayed at the Casuarina Tree a few times before as it is so convenient for Wimbledon. The rooms are clean and have tea and coffee facilities and are comfortable. It's not luxurious but it's go… Read more
"Does the job!"
We have stayed at the Casuarina Tree a few times before as it is so convenient for Wimbledon. The rooms are clean and have tea and coffee facilities and are comfortable. It's not luxurious but it's good value for money. Read less
Likes:
Good location, clean, comfortable beds.
Dislikes:
Quite noisy.
Response from Casuarina Tree:
Thank you for taking the time to review the Casuarina Tree.

We are extremely delighted to have been your destination of choice.

We hope to see you again soon and thank you once again for choosing the Casuarina Tree.
Guest Review for Casuarina Tree, London
Peter
Group of Adults
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Jalfezi crazy"
Great place . Food downstairs is excellent… Read more
"Jalfezi crazy"
Great place . Food downstairs is excellent Read less
Likes:
All was just as required
Dislikes:
None
Guest Review for Casuarina Tree, London
Kim
Mature Couple
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Good stay"
Very good stay have been here about 6times now also my uncle was here in room 4 comfortable beds… Read more
"Good stay"
Very good stay have been here about 6times now also my uncle was here in room 4 comfortable beds Read less
Likes:
Comfortable beds, nice shower, staff very friendly
Dislikes:
noisey people in room 2
Guest Review for Casuarina Tree, London
Anthony
Young Couple
Stayed: Apr '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
"Ok"
It was OK… Read more
"Ok"
It was OK Read less
Likes:
Clean room
Dislikes:
Share bathroom
Guest Review for Casuarina Tree, London
Emily
Group of Adults
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"What we needed and what we paid for pretty much"
Phoned ahead to inform them we would be later than stated, they were fine about it. THe 1st impression of the bar when we got the key triggered a 'oh dear where have we booked to stay' response in me… Read more
"What we needed and what we paid for pretty much"
Phoned ahead to inform them we would be later than stated, they were fine about it. THe 1st impression of the bar when we got the key triggered a 'oh dear where have we booked to stay' response in me. however once we went to the B&B section it was just what we needed, nothing fancy, because we wouldn't be spending much time in the room, simply a place to sleep. Read less
Likes:
The room was spacious, bathroom a little small, clean and a welcome sight after a day travelling. very close to the tram line, so not having a car with us didn't matter.
Dislikes:
It was a shame that we could hear the very raucous singing in the bar until quite late on the Friday night, but the Saturday night was fine.
Guest Review for Casuarina Tree, London
Page: 1 | 2 | 3 | 4 Next
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