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Charlotte Guest House West Hampstead
Self Assessed 1 Stars Guest House
Bed and Breakfast
Guest Rating: 4
See all 939 reviews
195 - 197 Sumatra Road, West Hampstead

West Hampstead, 

Greater London, 


NW6 1PF,  England
Average Guest Rating for Charlotte Guest House, West Hampstead
Guest reviews for Charlotte Guest House, West Hampstead are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.6
Staff service:
4.4
Location:
4.3
Breakfast:
3.9
Guest Rating:
4
From 939 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Lucy
Group of Adults
Stayed: Jan '15
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
3
Breakfast:
1
"The receptionist makes this B&B"
Rooms are drab, not clean and cold. The bed I slept in had springs sticking into me. There are small steps in and out of the houses, with no warning signs. Bathroom smelt; drains were blocked. Not eno… Read more
"The receptionist makes this B&B"
Rooms are drab, not clean and cold. The bed I slept in had springs sticking into me. There are small steps in and out of the houses, with no warning signs. Bathroom smelt; drains were blocked. Not enough towels or milk provided.
The breakfast was very poor. Very cheap processed food, bad tasting tea and orange from concentrate. The poached eggs were done in a microwave parts were raw, others overdone. Servers seemed annoyed. Read less
Likes:
The receptionist. She sorted all my little problems out and was very friendly.
Dislikes:
Breakfast. Waitresses. Bed. Blocked drains. Cold.
Guest Review for Charlotte Guest House, West Hampstead
Emvin
Young Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location, great service"
Very pleasant stay for a short break in London. Very convenient location being just round the corner from West Hampstead tube and Thameslink stations. Good,freshly cooked breakfast and very nice staff… Read more
"Excellent location, great service"
Very pleasant stay for a short break in London. Very convenient location being just round the corner from West Hampstead tube and Thameslink stations. Good,freshly cooked breakfast and very nice staff. Read less
Likes:
All 😃
Dislikes:
None
Guest Review for Charlotte Guest House, West Hampstead
Signe
Young Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"A true gem in London"
This was just a little child-free get-away; 4 days of relaxing and exploring London.… Read more
"A true gem in London"
This was just a little child-free get-away; 4 days of relaxing and exploring London. Read less
Likes:
Very warm and cozy atmosphere. Super friendly and sweet staff. Good service. Clean rooms. Delicious breakfast.
Dislikes:
Not really. Only that it was inconvenient that there was no WiFi in our room and in the common areas the reception was quite bad.
Guest Review for Charlotte Guest House, West Hampstead
Sabine
Group of Adults
Stayed: Jan '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"It has been a wonderful stay!"
We had a warm und caring welcome. All our questions had been answered at any time during our stay.… Read more
"It has been a wonderful stay!"
We had a warm und caring welcome. All our questions had been answered at any time during our stay. Read less
Likes:
The rooms are comfortable and very calm, a good place to recover
from the activities of the day. The staff is outstanding friendly and caring. Breakfast is very good.
Dislikes:
No, we liked everything about our stay.
Guest Review for Charlotte Guest House, West Hampstead
Dominique
Group of Adults
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"a pleasant aera to relax of the buste of London."
It's my second place in Charlotte Guest House and it was OK
10 min from St Pancras with luggage is a must.
The district with shops, restaurant, Tube, Thameslink is peasant.
A good breakfast before… Read more
"a pleasant aera to relax of the buste of London."
It's my second place in Charlotte Guest House and it was OK
10 min from St Pancras with luggage is a must.
The district with shops, restaurant, Tube, Thameslink is peasant.
A good breakfast before visit London is important and the english breakfast is typical
We are on avery day pleasantly welcomed Read less
Likes:
Friendly welcome
Choice of good breakfast
Good aera
Dislikes:
Odors In the bathroom
Guest Review for Charlotte Guest House, West Hampstead
Hanne
Young Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"nice affordable place"
Nice room. We were just looking for a place to sleep one night and this was everything we needed. Not a place to hang out at, but good for just sleeping. Clean and close to the train station, good sur… Read more
"nice affordable place"
Nice room. We were just looking for a place to sleep one night and this was everything we needed. Not a place to hang out at, but good for just sleeping. Clean and close to the train station, good surroundings. Really liked it! Read less
Likes:
Good price, nice room, clean and not to small. Nice breakfast although dining room a bit small.
Dislikes:
Wifi only in main building
Guest Review for Charlotte Guest House, West Hampstead
André
Young Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Great location, rooms and breakfast!"
It has a great location, close to several means of transportation. My room was large, had everything needed and the bed and pillows were really nice and confortable, as was the temperature. The shared… Read more
"Great location, rooms and breakfast!"
It has a great location, close to several means of transportation. My room was large, had everything needed and the bed and pillows were really nice and confortable, as was the temperature. The shared bathrooms were very clean and new. The breakfast every morning was amazing, with delicious food. The only problem was with the carpets in the room, which had some marks, and with one of the days that, when we arrived in the room, we found the bed wasn't made, only that the duvet had been pulled up. Read less
Likes:
The location, the room, the breakfast.
Dislikes:
Marks in the carpet, bed wasn't made one day.
Guest Review for Charlotte Guest House, West Hampstead
Robin
Alone
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Just right"
For when I'm working in the centre of London, this is perfectly situated. The staff are genuinely freindly. The rooms very in size but none are less than comfortable.… Read more
"Just right"
For when I'm working in the centre of London, this is perfectly situated. The staff are genuinely freindly. The rooms very in size but none are less than comfortable. Read less
Likes:
I feel like I'm a guest in someone's house rather than a hotel.
Dislikes:
None
Guest Review for Charlotte Guest House, West Hampstead
STEPHANE
Group of Adults
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Excellent value for money"
We were there for an extended weekend and had a lovely time at Charlotte's guesthouse. Great location, friendly staff and lovely neighbourhood… Read more
"Excellent value for money"
We were there for an extended weekend and had a lovely time at Charlotte's guesthouse. Great location, friendly staff and lovely neighbourhood Read less
Likes:
The location is excellent -near the tube station, in a very nice neighbourhood near the centre-, the staff is very friendly, efficient and helpful, and the room was cosy and comfy enough.
Dislikes:
No, everything was fine.
Guest Review for Charlotte Guest House, West Hampstead
Julio
Alone
Stayed: Jan '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excelent"
The room was lovely and kept very clean, the shared bathroom was also always pristine and the breakfast was incredible! Staff was very friendly and helpful, I reported a problem with a dim light bulb… Read more
"Excelent"
The room was lovely and kept very clean, the shared bathroom was also always pristine and the breakfast was incredible! Staff was very friendly and helpful, I reported a problem with a dim light bulb and it was already fixed later at the same day when I came back from lunch! Read less
Likes:
I liked everything, but mostly the atmosphere and silence of the place.
Dislikes:
Nothing.
Guest Review for Charlotte Guest House, West Hampstead
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