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Charlotte Guest House West Hampstead
Self Assessed 1 Stars Guest House
Bed and Breakfast
Guest Rating: 4
See all 894 reviews
195 - 197 Sumatra Road, West Hampstead

West Hampstead, 

Greater London, 


NW6 1PF,  England
Average Guest Rating for Charlotte Guest House, West Hampstead
Guest reviews for Charlotte Guest House, West Hampstead are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.5
Cleanliness:
4.1
Facilities:
3.6
Staff service:
4.4
Location:
4.3
Breakfast:
3.9
Guest Rating:
4
From 894 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Ruth
Alone
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"v acceptable"
Perfectly adequate. Room basic but clean and all working. Noise of trains is an unavoidable down side. Excellent breakfast helpful staff no problem resulting from arriving late. Good value.… Read more
"v acceptable"
Perfectly adequate. Room basic but clean and all working. Noise of trains is an unavoidable down side. Excellent breakfast helpful staff no problem resulting from arriving late. Good value. Read less
Likes:
Breakfast.
Helpful staff member when I was delayed and arrived at 11pm
Dislikes:
Trains -can't be helped. Quite a trek to the loo.
Guest Review for Charlotte Guest House, West Hampstead
Michael
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"5 mature guys going to Lords (Cricket not Westminster)"
two nights bed and breakfast at a superb price for London.… Read more
"5 mature guys going to Lords (Cricket not Westminster)"
two nights bed and breakfast at a superb price for London. Read less
Likes:
Location, price and amenable staff
Dislikes:
Excellent for guys, but not desirable for wives/girlfriends
Guest Review for Charlotte Guest House, West Hampstead
Robert
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location,great staff, happy atmosphere"
Charlotte Guest houses are actually a collection of rooms in the West Hampstead neighbourhood all managed by a very capable staff. Our room was very small and had a train line directly behind but doub… Read more
"Great location,great staff, happy atmosphere"
Charlotte Guest houses are actually a collection of rooms in the West Hampstead neighbourhood all managed by a very capable staff. Our room was very small and had a train line directly behind but double glazing reduced the noise a lot. But it is not expensive and bathroom had been renovated to high quality. The location is so convenient that it is really hard to beat Read less
Likes:
Location and staff
Dislikes:
None
Guest Review for Charlotte Guest House, West Hampstead
Judith
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Fair price for a basic London accommodation"
Stayed here for four nights while sightseeing in London,… Read more
"Fair price for a basic London accommodation"
Stayed here for four nights while sightseeing in London, Read less
Likes:
Relatively close to tube (5 min. walk).
Dislikes:
Internet available only in reception area/reception house.
Guest Review for Charlotte Guest House, West Hampstead
Kurush
Alone
Stayed: Sep '14
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Good location with spartan accomodation and basic breakfast."
Reasonably comfortable… Read more
"Good location with spartan accomodation and basic breakfast."
Reasonably comfortable Read less
Likes:
Privacy and location of the establishment.
Dislikes:
No airconditioning. Was very hot during the day.
Guest Review for Charlotte Guest House, West Hampstead
Ya-Lan
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"a clean room with good location and price"
Friendly staff. Traffic location is good.… Read more
"a clean room with good location and price"
Friendly staff. Traffic location is good. Read less
Likes:
good
Dislikes:
None
Guest Review for Charlotte Guest House, West Hampstead
Willie
Alone
Stayed: Sep '14
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
5
"Room very Noisey"
Room was very warm, therefore had to keep the window open. The room was beside 4 very active train tracks. I hardly slept any during my stay. My last night I don't think I even went to sleep. This… Read more
"Room very Noisey"
Room was very warm, therefore had to keep the window open. The room was beside 4 very active train tracks. I hardly slept any during my stay. My last night I don't think I even went to sleep. This room should come with a warning. Read less
Likes:
The staff is nice and a good breakfast.
Dislikes:
Being stuck beside the train tracks and a shared bath on another floor. Over the past 20+ years I have stayed at Charlotte at least 2 dozen times and highly recommended it, not any more.
Guest Review for Charlotte Guest House, West Hampstead
Lara
Young Couple
Stayed: Sep '14
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"simple and convenient services"
We were housed in a separate facility from 'main building, at the back, in a double room with private bathroom. We used the breakfast and had requested 2 extra pillows.… Read more
"simple and convenient services"
We were housed in a separate facility from 'main building, at the back, in a double room with private bathroom. We used the breakfast and had requested 2 extra pillows. Read less
Likes:
We loved the neighborhood, quiet, close to shops. The room was large and clean and tidied every day. The staff friendly and helpful.
Dislikes:
The room was a little isolated from the noise of the railway. The building where we had the room was a bit far from the main one.
Guest Review for Charlotte Guest House, West Hampstead
Leonie
Alone
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Nice location for a brief stay if you don't care about food too much"
I stayed for four nights to get to know the city. Visited museums throughout the days and theatre productions in the evenings which means I basically used my room to sleep in it.… Read more
"Nice location for a brief stay if you don't care about food too much"
I stayed for four nights to get to know the city. Visited museums throughout the days and theatre productions in the evenings which means I basically used my room to sleep in it. Read less
Likes:
I particularly liked the staff. Everybody was very nice and helpful, which made me feel very welcome and comfortable. I also liked the location. West Hampstead is really nice.
Dislikes:
I am not a foodie and therefore do not care to much about food. But if I did I probably in terms of quality and quantity would have wished for a more satisfactory breakfast.
Guest Review for Charlotte Guest House, West Hampstead
Mohammed
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very comfortable stay, the staff are most welcoming"
A very pleasurable stay, the room is of a high standard with cleanliness.
The staff are always available to help with anything to ensure that my stay is a good experience.
The breakfast that is avai… Read more
"A very comfortable stay, the staff are most welcoming"
A very pleasurable stay, the room is of a high standard with cleanliness.
The staff are always available to help with anything to ensure that my stay is a good experience.
The breakfast that is available is to high standard and is very satisfying.
Overall a extremely comfortable stay. Read less
Likes:
The staff are extremely approachable, there is nothing that is to much trouble for.
The staff all have a very kind manner and make you feel at ease straight away, right from your check in.
Dislikes:
No
Guest Review for Charlotte Guest House, West Hampstead
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