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The Northbrook Arms Winchester
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4
See all 24 reviews
East Stratton

Winchester, 

Hampshire, 


SO21 3DU,  United Kingdom
Average Guest Rating for The Northbrook Arms, Winchester
Guest reviews for The Northbrook Arms, Winchester are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.0
Friendliness:
4.5
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.4
Location:
4.5
Breakfast:
4.3
Guest Rating:
4
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
john
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly inn, good food,good beer and comfortable quiet room for the night."
One night stopover prior to a sporting competition. Very comfortable room. Friendly staff. Made very welcome with a minimum of fuss. Good food in the pub and a very friendly atmosphere.… Read more
"Friendly inn, good food,good beer and comfortable quiet room for the night."
One night stopover prior to a sporting competition. Very comfortable room. Friendly staff. Made very welcome with a minimum of fuss. Good food in the pub and a very friendly atmosphere. Read less
Likes:
Comfortable and quiet room. Great atmosphere. Friendly and welcoming staff. Great evening meal. Good breakfast. Value for money.
Dislikes:
No
Guest Review for The Northbrook Arms, Winchester
Terry
Group of Adults
Stayed: Jun '18
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Very disappointing"
This could be a really good place without much effort. One member of staff was friendly and engaging but we felt unwelcome. Some food was good, some was poor. Breakfast very poor.… Read more
"Very disappointing"
This could be a really good place without much effort. One member of staff was friendly and engaging but we felt unwelcome. Some food was good, some was poor. Breakfast very poor. Read less
Likes:
It's in a good location.
Dislikes:
None
Guest Review for The Northbrook Arms, Winchester
John
With a colleague
Stayed: Mar '18
1
Would recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
"We didn't stay"
We contacted the Northbrook Arms directly to try and cancel the booking but they said that we had to come through to yourselves. Is there any chance that we can be refunded for the booking. If you cou… Read more
"We didn't stay"
We contacted the Northbrook Arms directly to try and cancel the booking but they said that we had to come through to yourselves. Is there any chance that we can be refunded for the booking. If you could contact me in response.
Many thanks
Andrea Robinson (who booked the accommodation on behalf of John Cox and his colleague) Read less
Likes:
?
Dislikes:
None
Response from The Northbrook Arms:
I am confused why you have put a review in the first place, let alone a 1 star - I very politely told you that because you had booked the room via a third party booking portal, I was unable to process a refund, plus it was less than the 24 hour cancellation period.
Guest Review for The Northbrook Arms, Winchester
Dan
Young Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Stay"
Very enjoyable… Read more
"Stay"
Very enjoyable Read less
Likes:
Very comfortable
Dislikes:
No
Guest Review for The Northbrook Arms, Winchester
Jackie
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Lovely Place"
Lovely B and B, very friendly, good value, comfortable, quaint village, great dinner and outstanding breakfast.… Read more
"Lovely Place"
Lovely B and B, very friendly, good value, comfortable, quaint village, great dinner and outstanding breakfast. Read less
Likes:
Food, friendly people and charm of village
Dislikes:
TV was a bit basic
Guest Review for The Northbrook Arms, Winchester
Gordon
Mature Couple
Stayed: Sep '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"On a good day it would be very nice, with a few changes."
We enjoyed the hospitality and food in the evening, but breakfast was a little difficult with regards to facilities.
Bedroom needed an upgrade regarding en-suite, and it was very cold when we arrive… Read more
"On a good day it would be very nice, with a few changes."
We enjoyed the hospitality and food in the evening, but breakfast was a little difficult with regards to facilities.
Bedroom needed an upgrade regarding en-suite, and it was very cold when we arrived, due mainly to the outside temp.
Staff had a problem turning on the heating. Towel rail was cold all the time. Read less
Likes:
Evening meal was good along with the service. Bed was very comfortable.
Dislikes:
None
Guest Review for The Northbrook Arms, Winchester
Melanie
Alone
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Second visit ..."
I stayed for three nights and was blessed with fabulous weather too!… Read more
"Second visit ..."
I stayed for three nights and was blessed with fabulous weather too! Read less
Likes:
Gorgeous old building, full of character and tradition, but also with all 'mod cons' and very comfortable room. Staff were just lovely, and the breakfast ample and delicious. Great location, too.
Dislikes:
None
Guest Review for The Northbrook Arms, Winchester
John
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Really lovely place"
Very nice… Read more
"Really lovely place"
Very nice Read less
Likes:
Nice pub,hotel Lovely village
Dislikes:
None
Guest Review for The Northbrook Arms, Winchester
Clare
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A great british pub!"
This is a great pub! In a stunning location. We received a warm welcome. The room was lovely and very clean. We had a tasty meal and there was plenty of choice in ales and gin :-) This is run like a p… Read more
"A great british pub!"
This is a great pub! In a stunning location. We received a warm welcome. The room was lovely and very clean. We had a tasty meal and there was plenty of choice in ales and gin :-) This is run like a proper pub - not overly 'gentrified' like so many are these days. Breakfast delicious and quick. Good value for money. Read less
Likes:
The staff, the location, the choice.
Dislikes:
other noisy guests - not the pubs fault
Guest Review for The Northbrook Arms, Winchester
Rosie
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Overall Great"
We had a great stay here for a friends Wedding and found the staff to be very accommodating - we had a lot of requests! The rooms were clean, bright and well-sized and the breakfast was plentiful with… Read more
"Overall Great"
We had a great stay here for a friends Wedding and found the staff to be very accommodating - we had a lot of requests! The rooms were clean, bright and well-sized and the breakfast was plentiful with eggs cooked in any way. Our only complaint was of the dinner food, we had the Mezze tapas menu and the bread was so stale it was practically inedible - had we not been so hungry. However I think this is definitely an isolated incident so we are not put off. Read less
Likes:
Beautiful village, lovely pub, friendly staff, great gin!
Dislikes:
None
Guest Review for The Northbrook Arms, Winchester
Page: 1 | 2 | 3 Next
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