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The Hope and Anchor Inn Ross-on-Wye
Self Assessed 2 Stars Guest House
Bed & breakfast
Guest Rating: 3.7
See all 53 reviews
Wye Street

Ross-on-Wye, 

Herefordshire, 


HR9 7BU,  United Kingdom
Average Guest Rating for The Hope and Anchor Inn, Ross-on-Wye
Guest reviews for The Hope and Anchor Inn, Ross-on-Wye are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
4.0
Friendliness:
4.5
Cleanliness:
3.3
Facilities:
3.2
Staff service:
4.2
Location:
4.7
Breakfast:
4.2
Guest Rating:
3.7
From 53 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Andrew
Mature Couple
Stayed: Jul '17
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
4
"Handy but scruffy"
Overnight while canoeing down the Wye… Read more
"Handy but scruffy"
Overnight while canoeing down the Wye Read less
Likes:
Handy location near the river.
Internet booking worked OK.
Dislikes:
Breakfast not available until 9am.
Window frames in need of cleaning and painting.
Room not well cleaned (cobwebs, dead spider).
Response from The Hope and Anchor Inn:
I'm sorry you was unhappy in the toons. There us a sheet in each Room with information regarding booking continental breakfast to your room if you wanted an early start. Unfortunately thactime of tear beside the river you do get a lit if midges that attract flies. I'm sorry you didn't cone and tell us direct
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Chia
Group of Adults
Stayed: Jul '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Phenomenal"
The staff were amazing and really looked after us very well, helping with our canoe and providing an impromptu breakfast… Read more
"Phenomenal"
The staff were amazing and really looked after us very well, helping with our canoe and providing an impromptu breakfast Read less
Likes:
The location was idyllic and I was so lucky to find a vegan option on the menu
Dislikes:
A bath would have been lovely, but that is just being picky!
Response from The Hope and Anchor Inn:
Thank you for your review. We hope you had a fantastic day on the river
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
KEV
Group of Adults
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"perfectly adequate & easy going"
9 men arrive in canoes, moor at the end of the lawns, two of us have a room booked here. Very friendly staff & easy going attitude. We put all 9 sets of kit like paddles, barrels,life jackets in the r… Read more
"perfectly adequate & easy going"
9 men arrive in canoes, moor at the end of the lawns, two of us have a room booked here. Very friendly staff & easy going attitude. We put all 9 sets of kit like paddles, barrels,life jackets in the room without any objection, which was perfect.
Good beds, good breakfast, good old pub. Read less
Likes:
It was perfect for what we were doing, not too fussy or posh.
Great location with a river view too.
Dislikes:
Only that the front door lock was dodgy to use, but it just about works!
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
David
Young Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Nice Place"
We stayed here an overnight port of call en route from Symonds Yat to Ludlow, and explored Ross-on-Wye in the evening.… Read more
"Nice Place"
We stayed here an overnight port of call en route from Symonds Yat to Ludlow, and explored Ross-on-Wye in the evening. Read less
Likes:
The room was well-decorated and had a nice view of the garden.
Dislikes:
The room was not next to the car park, with a bit of a walk required with a suitcase.
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Diane
Mature Couple
Stayed: Mar '17
3
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
4
"Never again........,."
Cold and damp.… Read more
"Never again........,."
Cold and damp. Read less
Likes:
The Italian restaurant on the hill in town. The girl serving breakfast was great.
Dislikes:
Freezing cold room. Awful music in the bar. Not actually being in the hotel but the annexe next door which meant a short walk uphill with cases in the rain. Staff on arrival appeared confused.
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Rupert
Group of Adults
Stayed: Sep '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Perfect overnight stop"
A friend and I stayed here overnight before kayaking down the River Wye.

The staff were friendly and very helpful, and the room was good and reasonably priced.

Another friend arrived while we we… Read more
"Perfect overnight stop"
A friend and I stayed here overnight before kayaking down the River Wye.

The staff were friendly and very helpful, and the room was good and reasonably priced.

Another friend arrived while we were having breakfast and, although he hadn't stayed there, he was offered tea.

When I asked where I could leave my car, in Ross-On-Wye, for the weekend kayaking trip I was told to leave it in their car park - a much appreciated offer.

We couldn't have picked a better place to start our trip. Read less
Likes:
The helpfulness of the staff and the perfect location for kayaking on the Wye with the facility to launch from their beer garden.
Dislikes:
None
Response from The Hope and Anchor Inn:
Thank you for staying with us and your comments above. We look forward to seeing you agin when further trips organised
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Andree
Mature Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Like staying in a 1960s student house"
Uncomfortable and noisy, rooms need completely updating, very old mattress and furnishings.… Read more
"Like staying in a 1960s student house"
Uncomfortable and noisy, rooms need completely updating, very old mattress and furnishings. Read less
Likes:
Location for town centre
Dislikes:
The room and building it was in.
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Jan
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"very good value"
Rooms in a separate building to pub and were very quiet. Excellent full English breakfast, choice of juices and cereals, lots of toast. Bedroom basic but very clean, tea & coffee, TV etc. Remember to… Read more
"very good value"
Rooms in a separate building to pub and were very quiet. Excellent full English breakfast, choice of juices and cereals, lots of toast. Bedroom basic but very clean, tea & coffee, TV etc. Remember to take a hairdryer! Read less
Likes:
Great location on riverbank but near town centre. Easy parking, quiet, friendly helpful staff.
Dislikes:
Towels and bath mat a bit threadbare!
Response from The Hope and Anchor Inn:
Thank you for your review on our rooms. I will ensure that towels and bath mats are checked and replaced where needed. We hope you come and stay agin when in this area
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Elaine
Mature Couple
Stayed: Aug '16
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Dated accommodation"
Wouldn't recommend this accommodation.
Location is lovely but rooms not up to scratch.… Read more
"Dated accommodation"
Wouldn't recommend this accommodation.
Location is lovely but rooms not up to scratch. Read less
Likes:
Location ideal.
Dislikes:
Room very dated. Didn't feel very clean. Needs a complete refurbishment.
Response from The Hope and Anchor Inn:
I am sorry you didnt enjoy your stay with us and felt the staff service was poor. I check our rooms rountinely for cleanliness and am happy with our rooms. Its a pity you never informed us of the problem as i could have seen what you was unhappy with and tried to put it right for you.
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Val
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good"
Very good… Read more
"Good"
Very good Read less
Likes:
Location
Dislikes:
No
Guest Review for The Hope and Anchor Inn, Ross-on-Wye
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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