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The Royal Guesthouse Dingwall
Self Assessed 3 Stars Hotel
Bed & breakfast
Guest Rating: 2
See all 8 reviews
High Street

Dingwall, 

Highland, 


IV15 9HL,  United Kingdom
Average Guest Rating for The Royal Guesthouse, Dingwall
Guest reviews for The Royal Guesthouse, Dingwall are provided by real guests who have actually stayed at the property.
Rooms:
2.5
Value:
1.8
Friendliness:
2.9
Cleanliness:
1.8
Facilities:
1.9
Staff service:
2.6
Location:
3.0
Breakfast:
1.9
Guest Rating:
2
From 8 reviews
Sort:Guest Reviews
Richard
Alone
Stayed: Oct '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
3
Staff service:
1
Location:
2
"Overnight work stay"
Saw one member of staff,saw… Read more
"Overnight work stay"
Saw one member of staff,saw Read less
Likes:
Close to event
Dislikes:
Room full of cobwebs,old food in microwave in room,dirty plate in rusty fridge,someone else’s backpack with underwear left in room,very cold with light duvet,code for door same as previous guest,
Guest Review for The Royal Guesthouse, Dingwall
amanda
Alone
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
1
"Shocking"
Couldn't bring myself to stay. Chose to drive 4 + hours home instead after a long busy day. Stinking toilet in one room - out of order- but stinkin out the room. Asked to move. Shown room where a matt… Read more
"Shocking"
Couldn't bring myself to stay. Chose to drive 4 + hours home instead after a long busy day. Stinking toilet in one room - out of order- but stinkin out the room. Asked to move. Shown room where a mattress was upturned- getting removed but not yet out of the room- and a messy other single bed. The charge was more than you pay elsewhere and almost three figures. Read less
Likes:
Felt sorry for the young staff. They had been working long hours, and were polite.
Dislikes:
The Stink .
Guest Review for The Royal Guesthouse, Dingwall
Gary
Young Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
1
"Good if you just need a bed."
It was an interesting stay in a great location. There's very little contact between guest and staff which suits some people. The general repair of the buildings wasn't great and the pool hall beneath… Read more
"Good if you just need a bed."
It was an interesting stay in a great location. There's very little contact between guest and staff which suits some people. The general repair of the buildings wasn't great and the pool hall beneath our room was rather noisy. If you are in Dingwall and need a bed and just enough toilet paper to last you it's perfect. The chocolate and nice soap was greatly appreciated. Read less
Likes:
The location and the sheets were clean enough.
Dislikes:
The bathroom was very basic and in disrepair. Leaky toilet and the shower did not have a clip to hold it up.
Guest Review for The Royal Guesthouse, Dingwall
Kenneth
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Everything was fine for me."
No fuss, the only member of staff I saw was a young lady doing some cleaning who showed me where everything was. A minor issue was the shaving light wasn't working but I didn't bother mentioning it.… Read more
"Everything was fine for me."
No fuss, the only member of staff I saw was a young lady doing some cleaning who showed me where everything was. A minor issue was the shaving light wasn't working but I didn't bother mentioning it. Read less
Likes:
Just being left to look after myself and come and go as if I was a permanent resident. In my limited experience I would say it was pretty good value for these days. Trouble has been taken cont'd below
Dislikes:
over the decor and there were nice arrangements of flowers. (cont'd from above due to 200 word limit).
Guest Review for The Royal Guesthouse, Dingwall
karen
Mature Couple
Stayed: Sep '16
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
1
Breakfast:
1
"Disappointed with overnight stay"
ON arrival staff member was very welcoming, room was very basic. Was very noisy till late night due to noisy pub and was kept awake. Breakfast was poor had only cup of tea due to having no where to si… Read more
"Disappointed with overnight stay"
ON arrival staff member was very welcoming, room was very basic. Was very noisy till late night due to noisy pub and was kept awake. Breakfast was poor had only cup of tea due to having no where to sit as not enough tables and chairs. Left to eat else where. Was told wifi was available and given code but dnt work. Read less
Likes:
Sorry I didn't have anything to like about our stay.
Dislikes:
Spoke to another guest who told us she used to work in the premises and told that it's also used for homeless accommodation. on leaving no one at reception an open door to a kitchen was disgusting
Guest Review for The Royal Guesthouse, Dingwall
Gerry
Alone
Stayed: May '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Over Priced for what was offered"
I stayed here for one night for business, On looking at the pictures on the internet, it looked lovely and clean.On arrival it was clear that it may have been refurbished, but at a poor standard. No w… Read more
"Over Priced for what was offered"
I stayed here for one night for business, On looking at the pictures on the internet, it looked lovely and clean.On arrival it was clear that it may have been refurbished, but at a poor standard. No wardrobe in room to hang jacket or shirt. Bright light out side shining in room all night. Green exit light above door. Noisey. Read less
Likes:
Location
Dislikes:
See above
Guest Review for The Royal Guesthouse, Dingwall
Rosa
With a colleague
Stayed: May '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
3
"I will not recommend your hotel"
Difficult access to rooms specially with heavy suitcases.… Read more
"I will not recommend your hotel"
Difficult access to rooms specially with heavy suitcases. Read less
Likes:
Nothing in particular. It was difficult to find a place to have some dinner near the hotel, beside the take away around
Dislikes:
The heating was not working on a day with 8ºC, the and the room were untidy, one of the courtains was borken/off hook (this should be taken care before arrival of guests)
Guest Review for The Royal Guesthouse, Dingwall
Andrew
Young Couple
Stayed: Oct '15
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
2
"A bed for the night, but nothing more."
We stayed one night. It was ok, it did the job as we just needed a room for the night, but it isn't what I would call a hotel and I certainly wouldn't use it as a base for a holiday unless they made a… Read more
"A bed for the night, but nothing more."
We stayed one night. It was ok, it did the job as we just needed a room for the night, but it isn't what I would call a hotel and I certainly wouldn't use it as a base for a holiday unless they made a number of imorovements. There is no reception so you have to phone on arrival to check in, they did respond quickly for us. Read less
Likes:
The rooms look relatively newly refurbished.
When called the staff responded quickly to supply us with the toilet roll and remote control that was missing from the room.
Dislikes:
The room wasn't very clean. It looked like it had been standing empty for some time and gathered dust and fluff. There was even what looked like some dry blood on the wall!
Guest Review for The Royal Guesthouse, Dingwall
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