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The Aqua Shanklin
Visit England 4 Stars Guest Accommodation
Bed & breakfast
Guest Rating: 4.4
See all 112 reviews
17 The Esplanade

Shanklin, 

Isle of Wight, 


PO37 6BN,  United Kingdom
Average Guest Rating for The Aqua, Shanklin
Guest reviews for The Aqua, Shanklin are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.1
Staff service:
4.6
Location:
4.7
Breakfast:
4.4
Guest Rating:
4.4
From 112 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
stephen
Alone
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"excellent value for money"
comfortable accommodation and no outside noise to disturb my sleep.… Read more
"excellent value for money"
comfortable accommodation and no outside noise to disturb my sleep. Read less
Likes:
The good choice for breakfast,at a reasonable time and as above.
Dislikes:
The hike up the chine with luggage but this would be resolved if the lift started earlier than 10.00.
This is not the hotels problem so no criticism with hotel.
Guest Review for The Aqua, Shanklin
Julie
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
4
"Fantastic hotel with friendly staff"
Stayed for 1 night. We had a lovely room with amazing sea views. Very friendly staff with manager very efficient. Neil who runs the lounge and bar very friendly. All in all defintely will be back agai… Read more
"Fantastic hotel with friendly staff"
Stayed for 1 night. We had a lovely room with amazing sea views. Very friendly staff with manager very efficient. Neil who runs the lounge and bar very friendly. All in all defintely will be back again. Read less
Likes:
Friendly staff. Great location. Very clean. Great food.
Dislikes:
Nothing.
Guest Review for The Aqua, Shanklin
doreen
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"excellent small hotel"
comfortable bedroom, side view of sea, excellent food… Read more
"excellent small hotel"
comfortable bedroom, side view of sea, excellent food Read less
Likes:
excellent food, friendly efficient staff
Dislikes:
Having walking problems found stairs to first floor a problem. Bathroom rather small in Room 5. Would have liked heating on early morning and evening.
Guest Review for The Aqua, Shanklin
Lyn
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good for a short break"
Excellent situation on Esplanade. Long weekend break for mature parents with son in his twenties, staying in the 2 bedroom apartment next door.… Read more
"Good for a short break"
Excellent situation on Esplanade. Long weekend break for mature parents with son in his twenties, staying in the 2 bedroom apartment next door. Read less
Likes:
Food in Brasserie couldn't be faulted - excellent choice and always served piping hot. Everyone very friendly and entire establishment/towels/beds etc spotlessly clean. Very comfortable beds!
Dislikes:
Shame WIFI not available in apartment.
Guest Review for The Aqua, Shanklin
Leslie
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
3
"Great location in a nice hotel with lovely sea views."
Very good...friendly and nice service. Not that cheap but considering its prime spot on the sea front and the fact we had a front balcony room it maybe wasnt too over priced.… Read more
"Great location in a nice hotel with lovely sea views."
Very good...friendly and nice service. Not that cheap but considering its prime spot on the sea front and the fact we had a front balcony room it maybe wasnt too over priced. Read less
Likes:
Very friendly and informal..the location was great.
Dislikes:
Breakfast was quite good tho if you came down to eat at the latter
end of the 1 hour window..(8.30 to 9.30) very often tbere wasnt r
eplenishment of items. Ie..no milk.fruit juice of your choice et
Response from The Aqua:
We are sorry to read about your experience at breakfast,
the waiting staff have been made aware to check all products on offer on the cold table, I'm sure if you had made your comments at the time this would have be resolved immediately again we are sorry if this has spoiled your stay with us.
Guest Review for The Aqua, Shanklin
mke
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"no hassle break at good quality hotel"
as expected… Read more
"no hassle break at good quality hotel"
as expected Read less
Likes:
everything
Dislikes:
None
Guest Review for The Aqua, Shanklin
PETER
Alone
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellant hotel in very nice location"
I had a very relaxing much needed holiday in a very friendly well run hotel.… Read more
"Excellant hotel in very nice location"
I had a very relaxing much needed holiday in a very friendly well run hotel. Read less
Likes:
The hotel was very clean, the room was very nice loved the balcony view, the food was excellent and the staff where always very friendly an helpful. The location was very good .
Dislikes:
The only thing I found was my room was a little hot at night but that is a personnel thing and I suppose others like it they way.
Guest Review for The Aqua, Shanklin
Elaine
Family with young Children
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Good"
Good… Read more
"Good"
Good Read less
Likes:
Room comfortable close to beach. But would have loved a balconey considering we booked last November
Dislikes:
Would have been nice to have help with bags as we're on the top floor mum daughter and grandchildren getting bags up and down stairs not good
It would also have been nice to have a room with a balcon
Guest Review for The Aqua, Shanklin
edwina
Alone
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent hotel."
peaceful holiday. 5 nights was just enough time to relax.… Read more
"excellent hotel."
peaceful holiday. 5 nights was just enough time to relax. Read less
Likes:
excellent location step out onto the beach front. clean and nice rooms. staff wonderful and helpfull. in all a really good hotel choice. food good. service nothing to much trouble..
Dislikes:
None
Guest Review for The Aqua, Shanklin
Melanie
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Bliss"
Such a beautiful place, nothing too much trouble. A well oiled machine that underplays the work involved to keep it so.… Read more
"Bliss"
Such a beautiful place, nothing too much trouble. A well oiled machine that underplays the work involved to keep it so. Read less
Likes:
Our room was a good size, bath was a bit short but that said it was a bath which I prefer over a shower. We had the double luxury of a shower too for hubby. Lots of variety in the restaurant.
Dislikes:
Having to leave!
Response from The Aqua:
Thank you for your lovely review, it is most appreciated by ourselves the owners but also by our staff who all try their uppermost for our guests to enjoy their stay with us.
Guest Review for The Aqua, Shanklin
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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