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The Aqua Shanklin
Visit Britain 4 Stars Guest Accommodation
Bed and Breakfast
Guest Rating: 4.3
See all 79 reviews
The Aqua, 17 The Esplanade

Shanklin, 

Isle of Wight, 


PO37 6BN,  England
Average Guest Rating for The Aqua, Shanklin
Guest reviews for The Aqua, Shanklin are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.6
Facilities:
4.0
Staff service:
4.5
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.3
From 79 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Malcolm
Young Couple
Stayed: Sep '14
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
1
"okay"
A couple of things almost spoilt the stay, location was good but things like cold eggs and someone shouting during the nights were not.… Read more
"okay"
A couple of things almost spoilt the stay, location was good but things like cold eggs and someone shouting during the nights were not. Read less
Likes:
Barstaff good, warm welcome, room okay, location great
Dislikes:
Bed was too hard, breakfast below standard with cold egg!
Response from The Aqua:
A very frustrating review. A cold egg at breakfast is not a general problem and could so easily be rectified by mentioning it to the breakfast staff. We discussed the Hot tap issuue with Chamber staff and found no issue with the bath tap. I also inspected the room and feel more than happy with our level of cleanliness. We are sorry if this guest was disturbed by another but again were not made aware at the time.
Guest Review for The Aqua, Shanklin
Alan
Young Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"I wouldn't stay here again"
Good in some areas but let down by basic issues, such as bathroom layout, parking, breakfast quantity and non-replenishment of tea/coffee, tissues and bathroom amenities. A particular issue was the fr… Read more
"I wouldn't stay here again"
Good in some areas but let down by basic issues, such as bathroom layout, parking, breakfast quantity and non-replenishment of tea/coffee, tissues and bathroom amenities. A particular issue was the frequently changing water temperature in the shower, which could have serious safety implications in relation to scalding. Overall, poor value for money and we would not stay here again. Read less
Likes:
Good location on the sea front. Free wi-fi was helpful, although mobile phone signal was intermittent.
Dislikes:
Bathroom facilities were poor;layout was ridiculous.No free on-site parking,this is expected of a hotel.Poor replenishment of eg.tea/coffee,tissues etc.One hour window for breakfast too restrictive.
Guest Review for The Aqua, Shanklin
Val
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Quick late break to take advantage of weather!"
Short break to see how much the Island has changed since our last visit some thirty years ago, and to take advantage of lovely weather.… Read more
"Quick late break to take advantage of weather!"
Short break to see how much the Island has changed since our last visit some thirty years ago, and to take advantage of lovely weather. Read less
Likes:
Very pleasant stay with wonderful weather. This Hotel has a very good position on the seafront at Shanklin. Parking outside was easy and free as we have a disability pass.
Dislikes:
Not a big problem but we could hear nasty thumping music from the hotel next door. We closed our windows which helped a little but it was warm and it would have been nicer to leave the windows open.
Guest Review for The Aqua, Shanklin
Chris
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great Little Hotel!"
I arrived on the Wednesday and after an excellent lunch, I explored Shanklin Chine, my main reason for visiting the village. Dinner was excellent, and I left for home the following morning after a ver… Read more
"Great Little Hotel!"
I arrived on the Wednesday and after an excellent lunch, I explored Shanklin Chine, my main reason for visiting the village. Dinner was excellent, and I left for home the following morning after a very good breakfast. Read less
Likes:
The hotel is immaculate, as was my room, despite it being towards the end of the season. The staff were friendly, helpful and cheerful. The wifi signal in my room was strong, weak in the bar/lounge.
Dislikes:
My room lacked a desk where I could sit and write. If not for that, I'd be visiting it regularly in the future for longer breaks.
Guest Review for The Aqua, Shanklin
Jacqueline
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Much needed break!"
Our stay was most enjoyable and relaxing, with good quality accommodation and service.… Read more
"Much needed break!"
Our stay was most enjoyable and relaxing, with good quality accommodation and service. Read less
Likes:
The freedom to do what we liked, when we liked.
Dislikes:
No, there was not.
Response from The Aqua:
Thank you for your excellant review as you were in one of our small rooms at the rear of the hotel which often seems to get dissapointing reviews.
Guest Review for The Aqua, Shanklin
mike
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"restful"
short break at quiet hotel
All needs catered for
friendly staff
exceptional; quality of service and meticulous cleanliness… Read more
"restful"
short break at quiet hotel
All needs catered for
friendly staff
exceptional; quality of service and meticulous cleanliness Read less
Likes:
everything
Dislikes:
None
Guest Review for The Aqua, Shanklin
Robert
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Short break stay"
Nice pleasent atmosphere, all staff were friendly and very helpful at all times.… Read more
"Short break stay"
Nice pleasent atmosphere, all staff were friendly and very helpful at all times. Read less
Likes:
Hotel and location
Dislikes:
None
Guest Review for The Aqua, Shanklin
Michael
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"An excellent place to stay"
It was beautiful, clean and was located in a most wonderful position overlooking the sea.
The staff were, we can only say, terrific -- with smiles and helpfulness, and other guests were influenced by… Read more
"An excellent place to stay"
It was beautiful, clean and was located in a most wonderful position overlooking the sea.
The staff were, we can only say, terrific -- with smiles and helpfulness, and other guests were influenced by this so much that we became friends immediately. We had a room which was not large by any degrees but it did not matter, as the remembering of the place will surely make us come again. We are very pleased to have chosen such a lovely hotel. Read less
Likes:
Everything
Dislikes:
I found the stairs a little difficult due to my disability.
Guest Review for The Aqua, Shanklin
Julie
Family with young Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Thoughtful, friendly hotel in perfect location"
A short break by the sea-side to check out the Isle of Wight for future visits.… Read more
"Thoughtful, friendly hotel in perfect location"
A short break by the sea-side to check out the Isle of Wight for future visits. Read less
Likes:
Location was perfect.
Dislikes:
None
Guest Review for The Aqua, Shanklin
Claire
Group of Adults
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Basic but clean and in a great location"
We had a family room for two nights. It was a great location to explore the IOW from. The room was clean and the breakfast was excellent. The staff we saw were helpful and polite. The rooms were a bit… Read more
"Basic but clean and in a great location"
We had a family room for two nights. It was a great location to explore the IOW from. The room was clean and the breakfast was excellent. The staff we saw were helpful and polite. The rooms were a bit tired in terms of decoration but the beds were comfortable and clean. Read less
Likes:
The location was great, right by the beach.
Dislikes:
None
Guest Review for The Aqua, Shanklin
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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