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The Richmond Bed & Breakfast Shanklin
Self Assessed 4 Stars Guest House
Bed and Breakfast
Guest Rating: 4.5
See all 46 reviews
23 Palmerston Road

Shanklin, 

Isle of Wight, 


PO37 6AS,  England
Average Guest Rating for The Richmond Bed & Breakfast, Shanklin
Guest reviews for The Richmond Bed & Breakfast, Shanklin are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.9
Cleanliness:
4.5
Facilities:
4.0
Staff service:
4.8
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.5
From 46 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Kim
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly ,welcoming and just a great place to stay"
Our stay was brilliant, the hosts were very friendly and welcoming and gave us some good tips on where to eat, breakfast was excellent and had a good range of options, our room was clean and a good si… Read more
"Friendly ,welcoming and just a great place to stay"
Our stay was brilliant, the hosts were very friendly and welcoming and gave us some good tips on where to eat, breakfast was excellent and had a good range of options, our room was clean and a good size. Overall the richmond was a great place to stay and when we visit the island again the richmond would be our first choice. Read less
Likes:
We liked everything, we could not have asked for more, and a big thank you to Mark and Caz for being such great hosts and making our holiday special
Dislikes:
None
Guest Review for The Richmond Bed & Breakfast, Shanklin
allison
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"good guest house"
very good nice couple, good food & very clean, would request room at back next time as traffic takes short cut past front door morning & night.… Read more
"good guest house"
very good nice couple, good food & very clean, would request room at back next time as traffic takes short cut past front door morning & night. Read less
Likes:
good food & room.
Dislikes:
None
Response from The Richmond Bed & Breakfast:
Hi both, glad you enjoyed your stay and the IOW festival went well (and dry!) for you.
Guest Review for The Richmond Bed & Breakfast, Shanklin
Richard
Group of Adults
Stayed: Jun '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Friendly owners, small room and shower, musty smell in room"
OK, breakfast was of good quality… Read more
"Friendly owners, small room and shower, musty smell in room"
OK, breakfast was of good quality Read less
Likes:
location to Shanklin Old town
Dislikes:
Musty smell in room
Response from The Richmond Bed & Breakfast:
Thank you for your review – we’re glad to hear you enjoyed your time here. We did take note of the alleged musty odour and found it to be without merit. What we, and our other guests, did notice was the nice new smell of new carpets, new underlay, new beds, new mattress, new bedding or was it perhaps the new leather tub chairs that give that nice new showroom or show home aroma. I wish we could bottle it and put it in our other rooms! Musty… I just don’t think so!!
Guest Review for The Richmond Bed & Breakfast, Shanklin
Phil
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly & comfortable B&B in central location"
Very pleasant stay where the owners are fairly new to the business but nevertheless are very enthusiastic in what they are doing and in what they want to achieve, that is to make a success in what the… Read more
"Friendly & comfortable B&B in central location"
Very pleasant stay where the owners are fairly new to the business but nevertheless are very enthusiastic in what they are doing and in what they want to achieve, that is to make a success in what they do, which equates to you having a pleasant stay. Parts of the B&B are a project in progress (it is being upgraded/refurbished) but this does not distract from the overall experience Read less
Likes:
Comfortable, friendly, affordable with a good breakfast.
Just what you are looking for in fact!
Dislikes:
No
Guest Review for The Richmond Bed & Breakfast, Shanklin
Prashant
Young Couple
Stayed: Apr '14
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Not bad but can be much better"
We booked into the B&B on saturday evening for 2 nights.… Read more
"Not bad but can be much better"
We booked into the B&B on saturday evening for 2 nights. Read less
Likes:
On the positive side,i found Mark and Caz to be extremely frendly and kind .They even let us keep our suitcase at the room much before checking.
Dislikes:
The room we were in was really small with little space to move around.Also it was not clean enough,mainly the carpet which was quiet dusty and also there was little smell in the room at night.
Response from The Richmond Bed & Breakfast:
Thank you for your positive comments, we respond to your negative comments.The room is above average size with plenty of space to move around, this we noticed was hampered by the fact that you had spread your clothes & possessions on the floor instead of placing them inside the wardrobes or drawers provided. The carpets cleaned on a regular basis and was vacummed the day of your arriival. We noticed a strong smell of garlic on your departure and you did say you had curry the previous night!!!
Guest Review for The Richmond Bed & Breakfast, Shanklin
Pauline
Alone
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"i had a very comfortable stay as the staff were very friendly."
very good… Read more
"i had a very comfortable stay as the staff were very friendly."
very good Read less
Likes:
easy proximity of places
Dislikes:
no
Response from The Richmond Bed & Breakfast:
Thank you for your kind comments. We hope you will stay with us again. Best wishes. Mark & Caz
Guest Review for The Richmond Bed & Breakfast, Shanklin
Lixin
Group of Adults
Stayed: Feb '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A clean, warm and comfortable B&B/Family hotel"
Easy to find the hotel;
Staff are friendly;
Room is clean, but relatively small for 3 person;
Breakfast is good.… Read more
"A clean, warm and comfortable B&B/Family hotel"
Easy to find the hotel;
Staff are friendly;
Room is clean, but relatively small for 3 person;
Breakfast is good. Read less
Likes:
We especially recommend the breakfast
Dislikes:
None
Response from The Richmond Bed & Breakfast:
We enjoyed having you stay with us. So pleased you enjoyed your breakfast. We try our very best to offer a tasty, warm and grease free breakfast. We look forward to you staying with us again. Kind regards. Mark & Caz
Guest Review for The Richmond Bed & Breakfast, Shanklin
richard
Young Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Keep it up"
Cosy and friendly… Read more
"Keep it up"
Cosy and friendly Read less
Likes:
Everything, spotlessly clean
Dislikes:
Nothing
Response from The Richmond Bed & Breakfast:
We are so pleased that you chose to stay with us. We hope you decide to stay with us again on this beautiful island. Very best wishes. Mark & Caz
Guest Review for The Richmond Bed & Breakfast, Shanklin
Colin
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Excellent… Read more
"Excellent"
Excellent Read less
Likes:
All good
Dislikes:
No
Guest Review for The Richmond Bed & Breakfast, Shanklin
Brian
Group of Adults
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Good choice for our weekend break."
Great welcome from Mark, booked in and shown the rooms promptly. Nice rooms (2 and 4), very clean, well equipped, en suites on the small side but perfectly OK. We had 2 nights with no problems at all,… Read more
"Good choice for our weekend break."
Great welcome from Mark, booked in and shown the rooms promptly. Nice rooms (2 and 4), very clean, well equipped, en suites on the small side but perfectly OK. We had 2 nights with no problems at all, breakfast was superb with great service from Kas and Mark. Very enjoyable and will be back if we are in the area again. Read less
Likes:
Nice, clean rooms, excellent breakfast, friendly hosts, short walk to the sea front.
Dislikes:
None
Response from The Richmond Bed & Breakfast:
Thank you for such wonderful comments. We pride ourselves not only on our cleanliness but also oor welcoming and friendly approach to our very valued guests. Looking forward to seeing you in the near future.
Guest Review for The Richmond Bed & Breakfast, Shanklin
Page: 1 | 2 | 3 | 4 | 5 Next
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