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The Black Horse Canterbury
AA Guest Accommodation
Bed and Breakfast
Guest Rating: 4
See all 55 reviews
11 and 12 Orchard Street

Canterbury, 

Kent, 


CT2 8AP,  United Kingdom
Average Guest Rating for The Black Horse, Canterbury
Guest reviews for The Black Horse, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.9
Friendliness:
4.3
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.1
Location:
4.5
Breakfast:
3.8
Guest Rating:
4
From 55 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Jessika
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great location!"
I was down sight seeing and having a short weekend break. The hotel was in perfect location from the train station. I arrived after check in time but was left very clear helpfully instructions on how… Read more
"Great location!"
I was down sight seeing and having a short weekend break. The hotel was in perfect location from the train station. I arrived after check in time but was left very clear helpfully instructions on how to get in. The room was very pleasant with a beautiful back garden view. My room was small but not too small. Just right for what I wanted. Great location to the center too. The staff I met were very friendly also. Read less
Likes:
The location was fantastic!
Dislikes:
The shower window and how close it was to the shower. I got a cheeky poke to the head from the window arm!
Guest Review for The Black Horse, Canterbury
Tadas
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very pleasant stay"
The room, whole property and staff was just great and we felt very welcomed!… Read more
"A very pleasant stay"
The room, whole property and staff was just great and we felt very welcomed! Read less
Likes:
What made it special was the staff. Very responsive and helped us sort out late check in. As well very friendly throught the stay, happily accomodated diery restrictions and were just very friendly.
Dislikes:
None
Guest Review for The Black Horse, Canterbury
brenda
Mature Couple
Stayed: Aug '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
2
"Very Disapointed"
We stayed 2 nights and was very disappointed the shower and sink did not drain away very quick we had to stop the shower for a few minutes then continue the a very small bathroom and also no staff on… Read more
"Very Disapointed"
We stayed 2 nights and was very disappointed the shower and sink did not drain away very quick we had to stop the shower for a few minutes then continue the a very small bathroom and also no staff on site through the night we had banging on the front door at 8.45pm and was concerned who it was Read less
Likes:
Local to Centre
Dislikes:
It was not good value We have stayed in better Bed & Breakfast for the same price
Guest Review for The Black Horse, Canterbury
Dean
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"More than adequate for an overnight stop"
Stayed for one night. Room was small as was shower/ensuite but adequate for our needs. Staff were friendly and breakfast good. Room cleanliness was okay but not spotless.… Read more
"More than adequate for an overnight stop"
Stayed for one night. Room was small as was shower/ensuite but adequate for our needs. Staff were friendly and breakfast good. Room cleanliness was okay but not spotless. Read less
Likes:
Friendly staff and good location
Dislikes:
Room was small and parking a slight issue
Guest Review for The Black Horse, Canterbury
David
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay, would book again if visiting Canterbury"
We stayed for 3 nights, at the same time as friends who were visiting from the USA.… Read more
"Great place to stay, would book again if visiting Canterbury"
We stayed for 3 nights, at the same time as friends who were visiting from the USA. Read less
Likes:
Comfortable, clean ensuite bedroom. Garden area to sit out, have breakfast. Sitting area enjoyed late evenings. Good coffee. Proximity to centre and good restaurants. Friendly and helpful staff.
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Andrew
Alone
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
"Very acceptable and functional"
Very pleasant accommodation… Read more
"Very acceptable and functional"
Very pleasant accommodation Read less
Likes:
Well organised booking to provision of accommodation
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Ragnar
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
1
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Very nice location, nice garden, friendly and helpfull stuff."
We spend 8 days in Canterbury and had a lovely time.… Read more
"Very nice location, nice garden, friendly and helpfull stuff."
We spend 8 days in Canterbury and had a lovely time. Read less
Likes:
The calm Street of the hotel near by the railwaystation
Dislikes:
Yes, the cleaning oft the bathromm was not good.
It has not been cleand up during ouer 8 days stay.
A cosmeticstik has falen on the floor on our second day am still remainig there on departure.
Guest Review for The Black Horse, Canterbury
Alexandre
Young Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Best time we had in Canterbury"
Very pleasant, friendly staff, great food and room cleanliness… Read more
"Best time we had in Canterbury"
Very pleasant, friendly staff, great food and room cleanliness Read less
Likes:
everything
Dislikes:
The weather, but the B&B can't be blamed for that :)
Guest Review for The Black Horse, Canterbury
Myka
Young Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place with a few minor setbacks"
Lovely B and B in a great location. Initial contact with staff was great, and they were very friendly upon arrival. Room 8 (top floor room with a window over the garden) was cute and bigger than I exp… Read more
"Lovely place with a few minor setbacks"
Lovely B and B in a great location. Initial contact with staff was great, and they were very friendly upon arrival. Room 8 (top floor room with a window over the garden) was cute and bigger than I expected but there were a few minor things. Breakfast was lovely and a good spread. Read less
Likes:
Great location. Helpful staff. Cute room and nice garden. Was offered a full English on arrival (despite only expecting a cold breakfast) and the hot and cold foods were lovely.
Dislikes:
Minor issues - headboard was creaky and moved. Old toiletry bottles left in shower. Stain on mattress. Can’t moan for price.
Guest Review for The Black Horse, Canterbury
Jessie
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Nice, small inn"
I had everything I needed and staff was very friendly. Nice, small inn. I would definitely consider staying again when I have to go to Canterbury again… Read more
"Nice, small inn"
I had everything I needed and staff was very friendly. Nice, small inn. I would definitely consider staying again when I have to go to Canterbury again Read less
Likes:
Staff was friendly, room had everything I needed, breakfast was nice
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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