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The Black Horse Canterbury
AA Guest Accommodation
Bed and Breakfast
Guest Rating: 4.4
See all 12 reviews
The Black Horse, 11 and 12 Orchard Street

Canterbury, 

Kent, 


CT2 8AP,  United Kingdom
Average Guest Rating for The Black Horse, Canterbury
Guest reviews for The Black Horse, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.1
Friendliness:
4.8
Cleanliness:
4.8
Facilities:
4.4
Staff service:
4.3
Location:
4.5
Breakfast:
4.2
Guest Rating:
4.4
From 12 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Didier
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Clean room , friendly staff, noisy at night ( street noise )"
nice stay… Read more
"Clean room , friendly staff, noisy at night ( street noise )"
nice stay Read less
Likes:
comfortable room
Dislikes:
very noisy at night ( drunk students shouting)
Guest Review for The Black Horse, Canterbury
Deborah
Alone
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Warm welcome in Canterbury"
A two night stay to visit my grand-daughter - in spite of the weather was made into a charming city break by being in a friendly bed and breakfast venu where even the pictures on the walls are true ar… Read more
"Warm welcome in Canterbury"
A two night stay to visit my grand-daughter - in spite of the weather was made into a charming city break by being in a friendly bed and breakfast venu where even the pictures on the walls are true art. Read less
Likes:
The friendly staff who were also very helpful and sorted out any of my problems quickly and efficiently. The full English breakfast was top quality, the room delightful and the bed very comfortable.
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Peter
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
very close to the center and west station of CBY… Read more
"Excellent"
very close to the center and west station of CBY Read less
Likes:
very friendly service
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Luise
Group of Adults
Stayed: Apr '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Clean rooms with filter coffee"
Very pleasant… Read more
"Clean rooms with filter coffee"
Very pleasant Read less
Likes:
Having filter coffee in the rooms rather than instant coffee
Dislikes:
The room was very warm and we thought the heating would go off automatically but we realised we had to turn it off during the night.
Guest Review for The Black Horse, Canterbury
elisa
Young Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"Nice place and lovely bedroom"
staff were very friendly and bedroom was very comfortable… Read more
"Nice place and lovely bedroom"
staff were very friendly and bedroom was very comfortable Read less
Likes:
we liked the bed the room and the breakfast was good as well
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Alastair
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Excellent"
A lovely b&b. very clean with good facilities including power shower and tv. Good choice of breakfasts from cereal, pastries to cooked.
A 10 min walk from the town centre and the fact the b&b was in… Read more
"Excellent"
A lovely b&b. very clean with good facilities including power shower and tv. Good choice of breakfasts from cereal, pastries to cooked.
A 10 min walk from the town centre and the fact the b&b was in a quiet residential road made it an ideal location.
Would definately stay there again. Read less
Likes:
Homely, clean, all mod cons.
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Doreen
Alone
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable room"
Stayed for one night alone as husband unwell. Came to attend a memorial mass. Stayed in small double.… Read more
"Comfortable room"
Stayed for one night alone as husband unwell. Came to attend a memorial mass. Stayed in small double. Read less
Likes:
Very clean, room had good facilities, breakfast room a good idea.
Ramona the breakfast assistant cooked the most perfect boiled egg I have had for years.
Dislikes:
Noisy outside as I was ground floor at the front. Very noisy people coming in late with no thought that someone might be in bed. Felt a bit vulnerable alone. Sockets in room plentiful but odd position
Guest Review for The Black Horse, Canterbury
Caroline
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable"
We were well looked after in a delightful place… Read more
"Very enjoyable"
We were well looked after in a delightful place Read less
Likes:
Comfortable beds, clean attractive surroundings, nice breakfast, lovely atmosphere
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Adrian
Mature Couple
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
3
Breakfast:
2
"slightly bizarre"
No reception area for usual check-in or check out procedures. We were let in by a workman. We let ourselves out as owner was not in attendance on morning of departure. No formally set breakfast tables… Read more
"slightly bizarre"
No reception area for usual check-in or check out procedures. We were let in by a workman. We let ourselves out as owner was not in attendance on morning of departure. No formally set breakfast tables. it was like eating in someone's kitchen.All in all a rather surreal experience. Read less
Likes:
Easy parking and quiet location.
Dislikes:
The landing light was flashing on and off all night and there was no way of switching it off. As bedroom door has glass panels at the top, this was very disturbing and kept us awake most of the night.
Guest Review for The Black Horse, Canterbury
Karen
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Great value, good location, comfortable room & everything we needed for breakfast."
The proprietor met us and was very friendly and helpful. The room was clean, tidy and very pleasant, although a bit too warm for us (mind you the weather was unseasonably warm too!). We were at the fr… Read more
"Great value, good location, comfortable room & everything we needed for breakfast."
The proprietor met us and was very friendly and helpful. The room was clean, tidy and very pleasant, although a bit too warm for us (mind you the weather was unseasonably warm too!). We were at the front of the house, which could sometimes be a little noisy, but you can't account for everyone that walks past in the street. Maybe because it was the beginning of freshers week at the Universities. Breakfast was good - I like the more informal style Read less
Likes:
The comfortable room, good breakfast, location (despite the night-time noise from passers-by). Helpful proprietor and staff.
Dislikes:
None
Response from The Black Horse:
Dear Karen,
Thank you for your review, much appreciated. Yes, its freshers week and we're having an Indian summer! I'm glad you liked your room, it is a lovely room and very spacious, also that you enjoyed our informal approach to breakfast! Thanks again for bothering to write such a nice review. Caroline
Guest Review for The Black Horse, Canterbury
Page: 1 | 2 Next
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