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The Black Horse Canterbury
AA Guest Accommodation
Bed & breakfast
Guest Rating: 4.1
See all 33 reviews
The Black Horse, 11 and 12 Orchard Street

Canterbury, 

Kent, 


CT2 8AP,  United Kingdom
Average Guest Rating for The Black Horse, Canterbury
Guest reviews for The Black Horse, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
3.9
Friendliness:
4.4
Cleanliness:
4.5
Facilities:
3.9
Staff service:
4.1
Location:
4.5
Breakfast:
3.7
Guest Rating:
4.1
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Sarah
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"peaceful and pleasant"
short trip to Canterbury… Read more
"peaceful and pleasant"
short trip to Canterbury Read less
Likes:
I had a nice room with access to the garden
Dislikes:
at times no one available on reception, but a phone number was left
Guest Review for The Black Horse, Canterbury
Manny
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Clean in a good position"
Great… Read more
"Clean in a good position"
Great Read less
Likes:
Very comfortable
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Theodora
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect short break B&B"
Had an enjoyable stay in Canterbury and close enough location to visit Dover castle.… Read more
"Perfect short break B&B"
Had an enjoyable stay in Canterbury and close enough location to visit Dover castle. Read less
Likes:
Exactly what we require in a B&B. Good room, TV, Wi-fi, and breakfast
Dislikes:
Parking involved a bit of a hunt around. We did get help from the staff on the desk but i would suggest a ready-made parking map would be helpful upon arrival showing free and pay spaces and times.
Guest Review for The Black Horse, Canterbury
Jackie
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Laid back"
Excellent… Read more
"Laid back"
Excellent Read less
Likes:
Staff location ,relaxed atmosphere no
Dislikes:
No
Guest Review for The Black Horse, Canterbury
paul
Alone
Stayed: May '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
5
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
1
"this is a B&B not a public house ( Inn)"
I was working in East Kent and Used Canterbury as the hub, great train links to all of East Kent… Read more
"this is a B&B not a public house ( Inn)"
I was working in East Kent and Used Canterbury as the hub, great train links to all of East Kent Read less
Likes:
The town of Canterbury is fantastic for amenities and attractions
Dislikes:
I was disappointed with my stay, I expected a public house with drinks and evening meals. this was a basic B&B.
I stayed in Room 8. Is was spotlessly clean, a tad small, and no desktop for my laptop
Guest Review for The Black Horse, Canterbury
Marion
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Lovely stay in charming hotel"
Lovely stay at Canterbury in this charming hotel. Well situated at wailing distance from the centre of Canterbury. Delicious breakfast with various choices and friendly hosts… Read more
"Lovely stay in charming hotel"
Lovely stay at Canterbury in this charming hotel. Well situated at wailing distance from the centre of Canterbury. Delicious breakfast with various choices and friendly hosts Read less
Likes:
The nice bedrooms very well decorated, comfortable and felt like at home
Dislikes:
No
Guest Review for The Black Horse, Canterbury
Sarah
Alone
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Great place to stay"
Short but enjoyable… Read more
"Great place to stay"
Short but enjoyable Read less
Likes:
Very convenient for the station and the city centre.
Dislikes:
The room I was in only had white vertical blinds on the French doors to outside and so the room was very light very early in the morning. Some curtains would make the room darker.
Guest Review for The Black Horse, Canterbury
Mark
Young Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Long Weekend"
We stayed 2 nights for a long weekend break.… Read more
"Long Weekend"
We stayed 2 nights for a long weekend break. Read less
Likes:
Room was clean & pleasant & the staff were very helpful. We had some specific dietary requirements that they were very helpful in accommodating at breakfast.
Dislikes:
None
Response from The Black Horse:
Dear Mark
Thank you for your review and we are happy that we were able to provide correctly for your dietary requirements, and we very much hope you will return soon. Thank you
Guest Review for The Black Horse, Canterbury
Anastasia
Young Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Great hotel"
We really enjoy our stay, Everything was lovely!!!… Read more
"Great hotel"
We really enjoy our stay, Everything was lovely!!! Read less
Likes:
We had a room with private garden and we could enjoy the sunshine!
Dislikes:
Actually not, but I think they could improve the breakfast
Response from The Black Horse:
Dear Mark
Thank you for your review and we are happy that we were able to provide correctly for your dietary requirements, and we very much hope you will return soon. Thank you
Guest Review for The Black Horse, Canterbury
Chris
Young Couple
Stayed: Feb '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Quiet, lovely place to stay"
Bedroom was nice n cosy. Breakfast was a let down.. no full English, not even a sausage. Staff nice… Read more
"Quiet, lovely place to stay"
Bedroom was nice n cosy. Breakfast was a let down.. no full English, not even a sausage. Staff nice Read less
Likes:
Cosy clean room
Dislikes:
None
Guest Review for The Black Horse, Canterbury
Page: 1 | 2 | 3 | 4 Next
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