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The Black Horse Canterbury
AA Guest Accommodation
Bed and Breakfast
Guest Rating: 4.3
See all 3 reviews
The Black Horse, 11 and 12 Orchard Street

Canterbury, 

Kent, 


CT2 8AP,  England
Average Guest Rating for The Black Horse, Canterbury
Guest reviews for The Black Horse, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.7
Value:
4.7
Friendliness:
4.7
Cleanliness:
5.0
Facilities:
4.3
Staff service:
4.0
Location:
4.3
Breakfast:
4.0
Guest Rating:
4.3
From 3 reviews
Sort:Guest Reviews
Karen
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Great value, good location, comfortable room & everything we needed for breakfast."
The proprietor met us and was very friendly and helpful. The room was clean, tidy and very pleasant, although a bit too warm for us (mind you the weather was unseasonably warm too!). We were at the fr… Read more
"Great value, good location, comfortable room & everything we needed for breakfast."
The proprietor met us and was very friendly and helpful. The room was clean, tidy and very pleasant, although a bit too warm for us (mind you the weather was unseasonably warm too!). We were at the front of the house, which could sometimes be a little noisy, but you can't account for everyone that walks past in the street. Maybe because it was the beginning of freshers week at the Universities. Breakfast was good - I like the more informal style Read less
Likes:
The comfortable room, good breakfast, location (despite the night-time noise from passers-by). Helpful proprietor and staff.
Dislikes:
None
Response from The Black Horse:
Dear Karen,
Thank you for your review, much appreciated. Yes, its freshers week and we're having an Indian summer! I'm glad you liked your room, it is a lovely room and very spacious, also that you enjoyed our informal approach to breakfast! Thanks again for bothering to write such a nice review. Caroline
Guest Review for The Black Horse, Canterbury
Susan
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
3
"Recommended"
We stayed overnight on our way beck to France and were very impressed, will stay here again. Short walk to town.… Read more
"Recommended"
We stayed overnight on our way beck to France and were very impressed, will stay here again. Short walk to town. Read less
Likes:
The room was a real luxury, crisp white linen, huge TV, fridge, tea & filter coffee in room and great bathroom. the extra touch was the chocolate on the pillow!
Dislikes:
Being able to hear snoring from another room. We had to be guided to the reception by other guests, it's in the garden shed!
Response from The Black Horse:
Dear Susan,
Thank you for writing a very nice review, which we really appreciate. Yes, my site office is still functioning at the moment in the garden! Sorry about hearing someone snoring, we've never had anyone mention it before, but it must have been a pain, for you and the snorer (and probably the partner too)! We hope you will return and stay with again on your way to or from the continent. Many thanks. Caroline
Guest Review for The Black Horse, Canterbury
Richard
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Very good value"
The bedroom was newly refurbished and in very good condition, not the largest but perfectly satisfactory and spotlessly clean. Breakfast was self service and whilst I did not have time to eat there ap… Read more
"Very good value"
The bedroom was newly refurbished and in very good condition, not the largest but perfectly satisfactory and spotlessly clean. Breakfast was self service and whilst I did not have time to eat there appeared to be a good choice of toast, cereals, croissants eggs and fruit juice. I can't imagine that you will get much better value than this so close to the city centre. Read less
Likes:
a good location within a couple of minutes walk of the city centre.
Dislikes:
None
Response from The Black Horse:
Hi Richard,
Thank you for taking the time and giving us a such nice review, which we very much appreciate. We look forward to seeing you again soon, and hope next time you might have time for breakfast! With kind regards, Caroline
Guest Review for The Black Horse, Canterbury
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