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The Five Bells Deal
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 4
See all 30 reviews
Front Street

Deal, 

Kent, 


CT14 8HP,  United Kingdom
Average Guest Rating for The Five Bells, Deal
Guest reviews for The Five Bells, Deal are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
3.9
Friendliness:
4.5
Cleanliness:
4.2
Facilities:
3.9
Staff service:
4.2
Location:
4.0
Breakfast:
4.1
Guest Rating:
4
From 30 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Peter
Group of Adults
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
3
"Restful stopover."
Overnight stop over after crossing from Calais to Dover.… Read more
"Restful stopover."
Overnight stop over after crossing from Calais to Dover. Read less
Likes:
No stress. Good service. Warm room. Evening meal was good value for money.
Dislikes:
Early morning shower could have been warmer.
Response from The Five Bells:
Thank you for your kind review, we look forward to welcoming you to the Five Bells again in the future.

Regards,

John & Gemma
Guest Review for The Five Bells, Deal
John
Alone
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Good place to stay"
Found whilst looking for accommodation when visiting the East Kent Railway for a bank holiday weekend.Unfortunately only available for the one night, would liked to have stayed longer in this nice roo… Read more
"Good place to stay"
Found whilst looking for accommodation when visiting the East Kent Railway for a bank holiday weekend.Unfortunately only available for the one night, would liked to have stayed longer in this nice room with separate independent access. Read less
Likes:
Easy to find being on the main road, but the traffic not a distraction at night. easy parking in the layby just up the road.
Dislikes:
None
Guest Review for The Five Bells, Deal
Bernadette
Family with young Children
Stayed: Aug '18
3
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"Good and Bad"
The apartment is spacious, good quality bedding and towels and sufficient crockery. It's obvious they have tried hard but sadly the quality of the sofa beds does not make for a restful sleep, much ne… Read more
"Good and Bad"
The apartment is spacious, good quality bedding and towels and sufficient crockery. It's obvious they have tried hard but sadly the quality of the sofa beds does not make for a restful sleep, much needed after a 10hr car journey. Despite the website advertising breakfast and evening meals neither were available - quite an inconvenience. Would recommend but would state issues incurred. Read less
Likes:
The one room with a double bed that is extremely comfortable. The cleanliness and in part the attention to detail. The guy we dealt with was friendly and I'm sure he was doing his best.
Dislikes:
Small details left, such as faulty handles on doors, bathroom lock not working, dripping sink taps in kitchen area (water torture). Advertised food was not available but was not mentioned on arrival.
Guest Review for The Five Bells, Deal
Jeff
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Friendly welcoming local hotel. Competitively priced, good food."
We stayed overnight for a break from work, both staff and other customers were friendly and welcoming.… Read more
"Friendly welcoming local hotel. Competitively priced, good food."
We stayed overnight for a break from work, both staff and other customers were friendly and welcoming. Read less
Likes:
That the atmosphere was very relaxed.
Dislikes:
None
Guest Review for The Five Bells, Deal
Alan
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Friendly, good value but shame about the parking."
One night en route from visiting a sick friend.… Read more
"Friendly, good value but shame about the parking."
One night en route from visiting a sick friend. Read less
Likes:
Staff were very friendly and helpful. Room was very clean as was the small restaurant part of the bar. Food was cooked and presented well and was good value for money.
Dislikes:
I appreciate the website comments on the parking situation but it does pose a problem given the location on a busy main road. Had we arrived in bad weather it would have been quite difficult.
Guest Review for The Five Bells, Deal
Arlette
Family with young Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
3
Breakfast:
4
"Nice and easy"
Like I said, it was nice and easy. I did not like that the staff did not come to do the beds. I strongly believe while in a hotel, staff should do the beds… Read more
"Nice and easy"
Like I said, it was nice and easy. I did not like that the staff did not come to do the beds. I strongly believe while in a hotel, staff should do the beds Read less
Likes:
farm
Dislikes:
Beds not done and the touching dogs while cooking situation.
Guest Review for The Five Bells, Deal
Kevin
Family with young Children
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
"Ruined by excessive noise from staff until early hours"
Myself, my wife and 3 children booked to stay overnight in the family room (Dover). We spent a lot of money in the bar/restaurant as well as the cost of the accommodation. It was a treat for the child… Read more
"Ruined by excessive noise from staff until early hours"
Myself, my wife and 3 children booked to stay overnight in the family room (Dover). We spent a lot of money in the bar/restaurant as well as the cost of the accommodation. It was a treat for the children during the Easter and we had all been looking forward to it .
However it was totally ruined by staff in the attached room who were shouting with loud music until the early hours and only stopped when we banged on the door to complain (answered by staff who had given us our key on arrival). Read less
Likes:
The room and food was ok nothing special.
Dislikes:
Yes the sheer ignorance of the staff knowing full well we were in the next room with children trying to sleep, they were banging, shouting with music blaring . Our children were crying due to no sleep
Response from The Five Bells:
Good evening,

Thank you for taking the time to leave a review on your stay.

I am disapointed to read about your stay at The Five Bells. The Five bells is now under new management as of September this year, we hope that you will try us again in the future where we can ensure you will have a comfortable stay.

Kind regards,

John & Gemma.
Guest Review for The Five Bells, Deal
Ingrid
Family with young Children
Stayed: Apr '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
2
"OK but only for short stay."
short stay near the port of Dover… Read more
"OK but only for short stay."
short stay near the port of Dover Read less
Likes:
Alternatives for big families are few.
Dislikes:
None
Response from The Five Bells:
Thanl you for your review.

I can only offer my appologies that you did not have a enjoyable stay.

The Five Bells has since of September this year been taken over under new managment. We can only hope that you will try us again in the near future.

Kind regards,

John & Gemma.
Guest Review for The Five Bells, Deal
David
Group of Adults
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
3
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
None
Guest Review for The Five Bells, Deal
Vicks
Mature Couple
Stayed: Jan '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Great value and welcome"
Overnight stop over after a cycle ride. We arrived completely drenched after cycling in heavy rain and despite looking very bedraggled we were given a very friendly welcome. Knowing we were on bikes… Read more
"Great value and welcome"
Overnight stop over after a cycle ride. We arrived completely drenched after cycling in heavy rain and despite looking very bedraggled we were given a very friendly welcome. Knowing we were on bikes the lovely lady that greeted us swapped our room so we could keep an eye on our bikes from the room, although we felt happy they were secure. Read less
Likes:
Room was very comfortable and warm, shower was hot and powerful and the pub served us a great home cooked meal. Fantastic value for money.
Dislikes:
None
Response from The Five Bells:
Glad you enjoyed your stay with us, please visit again :)
Guest Review for The Five Bells, Deal
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