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Anand Lodge Royal Tunbridge Wells
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 2.2
See all 25 reviews
37 Hastings Road, Pembury

Royal Tunbridge Wells, 

Kent, 


TN2 4PB,  England
Average Guest Rating for Anand Lodge, Royal Tunbridge Wells
Guest reviews for Anand Lodge, Royal Tunbridge Wells are provided by real guests who have actually stayed at the property.
Rooms:
2.3
Value:
2.3
Friendliness:
2.5
Cleanliness:
2.5
Facilities:
2.3
Staff service:
2.1
Location:
3.4
Breakfast:
1.5
Guest Rating:
2.2
From 25 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Karen
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
"Poor value for money"
Small room no private shower or bath as stated in receipt had to go to first floor where the button lock did not work and could not get into shower, towels had holes in them, no one to meet and greet… Read more
"Poor value for money"
Small room no private shower or bath as stated in receipt had to go to first floor where the button lock did not work and could not get into shower, towels had holes in them, no one to meet and greet had to wait half an hour to be shown to room. The cost was expensive for what you got not value for money felt itchy after sleeping in the bed. They advertise bed and breakfast but when ask about breakfast additional amount this is not stated on website will not stay again Read less
Likes:
Nothing
Dislikes:
See abive
Response from Anand Lodge:
Dear guest,  Thank you very much for your comments;  We apologize if it has not been at your expectations but we are improving our services and will make everything possible for our guests to have a good stay.
Kindest regards,
Anand Lodge
Guest Review for Anand Lodge, Royal Tunbridge Wells
L.
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
1
Breakfast:
1
"pictures and prices are not in lane with the reality. accomodation is shebby and poor."
We were on transit and staid one night… Read more
"pictures and prices are not in lane with the reality. accomodation is shebby and poor."
We were on transit and staid one night Read less
Likes:
The shower facilities were good
Dislikes:
See above
Response from Anand Lodge:
Dear guest,  Thank you very much for your comments;  We apologize if it has not been at your expectations but we are improving our services and will make everything possible for our guests to have a good stay.
Kindest regards,
Anand Lodge
Guest Review for Anand Lodge, Royal Tunbridge Wells
Alan
Mature Couple
Stayed: May '13
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
1
Location:
4
"Would not go again"
Spent 2 nights as visitng son. Never saw owner/manager, communicated via telephone. Beds hard, only one towel for 2 of us, heating on overnight so stifling.… Read more
"Would not go again"
Spent 2 nights as visitng son. Never saw owner/manager, communicated via telephone. Beds hard, only one towel for 2 of us, heating on overnight so stifling. Read less
Likes:
Cost! Plenty of tea/cofee in room.
Dislikes:
See above!
Response from Anand Lodge:
Dear guest,  Thank you very much for your comments;  We apologize if it has not been at your expectations but we are improving our services and will make everything possible for our guests to have a good stay.
Kindest regards,
Anand Lodge
Guest Review for Anand Lodge, Royal Tunbridge Wells
Charlotte
Alone
Stayed: Oct '12
1
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"No breakfast despite paying for it, damp room."
Room smelt badly of damp so had to have the heater on all night. Room itself was ok, although the mattress was old and left a dent in it the next morning (I'm only 9 stone so not exactly big!)On arri… Read more
"No breakfast despite paying for it, damp room."
Room smelt badly of damp so had to have the heater on all night. Room itself was ok, although the mattress was old and left a dent in it the next morning (I'm only 9 stone so not exactly big!)On arrival a guy turned up in a scruffy ripped tracksuit. He showed me to my room (which had no way of locking inside so i did not feel safe!) There was no breakfast despite paying extra for it at booking and noone around to ask, was even told by the man that i should have saved my money and go elsewhere! Read less
Likes:
It was clean, but otherwise everything else was dire, appauling, a complete joke!
Dislikes:
I asked about breakfast, the man said there was none, i already paid for it. He said it would be better to save my money and go elsewhere! In the morning there was no1 to ask! Room was very damp!
Response from Anand Lodge:
Dear guest,  Thank you very much for your comments;  We apologize if it has not been at your expectations but we are improving our services and will make everything possible for our guests to have a good stay.
Kindest regards,
Anand Lodge
Guest Review for Anand Lodge, Royal Tunbridge Wells
Christopher
Alone
Stayed: Sep '12
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
3
"Very basic B & B facilities, breakfast fiver extra,carpets and paintwork tired and dirty, never"
Having indicated that I would arrive later than most (after a 125 mile journey with difficult traffic) I arrived mid-evening around 9.00pm with no person in the building to welcome one and had to fin… Read more
"Very basic B & B facilities, breakfast fiver extra,carpets and paintwork tired and dirty, never"
Having indicated that I would arrive later than most (after a 125 mile journey with difficult traffic) I arrived mid-evening around 9.00pm with no person in the building to welcome one and had to find my own room.
No breakfast was part of the package, though listed under Bed & Breakfast establishments online. Read less
Likes:
Nothing to like - it was so basic. facilities were simple and reasonably clean (some carpets and paintwork were looking tired and dirty).
Dislikes:
Basic facilities (no bathroom with lavatory for nightime), bed was hard (slept poorly), no breakfast provided at this high - was 5.00 extra. Tea & Coffee provided-no hot chocolate or ovaltine.
Response from Anand Lodge:
Dear guest,  Thank you very much for your comments;  We apologize if it has not been at your expectations but we are improving our services and will make everything possible for our guests to have a good stay.
Kindest regards,
Anand Lodge
Guest Review for Anand Lodge, Royal Tunbridge Wells
andy
Alone
Stayed: Sep '12
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"ok"
ok… Read more
"ok"
ok Read less
Likes:
ok
Dislikes:
ok
Guest Review for Anand Lodge, Royal Tunbridge Wells
Colin
Family with older Children
Stayed: Jul '12
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
"1 nights stay"
Brief… Read more
"1 nights stay"
Brief Read less
Likes:
It was dry
Dislikes:
Hand rail was loose at the top of the stairs and lack of toilet rolls
Response from Anand Lodge:
Many thanks for the review. We value feedback to ensure better service to our customers. Please note that should there be any concerns, there are always staff on site to help and replenish any items required. There is a 24 hour on call system at reception.
Guest Review for Anand Lodge, Royal Tunbridge Wells
alan
Alone
Stayed: Jul '12
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"I am going to have my work cut out complaining about this place."
Abysmal,lots of issues to bring up with the local council about this place,very expensive for a very poorly run disgustingly dirty establishment,letters of complaint will be being sent to all interest… Read more
"I am going to have my work cut out complaining about this place."
Abysmal,lots of issues to bring up with the local council about this place,very expensive for a very poorly run disgustingly dirty establishment,letters of complaint will be being sent to all interested parties. Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for Anand Lodge, Royal Tunbridge Wells
Keith
With a colleague
Stayed: Jul '12
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"Oh If only"
One which could have been so much better. Water pressure in the shower was none existent. although I had booked two en-suite room they where not.… Read more
"Oh If only"
One which could have been so much better. Water pressure in the shower was none existent. although I had booked two en-suite room they where not. Read less
Likes:
The location and the building was perfect
Dislikes:
No toilet although en-suite, TV didn't work wi-fi didn't work
Guest Review for Anand Lodge, Royal Tunbridge Wells
Julius
Family with young Children
Stayed: Jun '12
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
2
"Fair"
Ok… Read more
"Fair"
Ok Read less
Likes:
Good price
Dislikes:
No warm water in the shower
Guest Review for Anand Lodge, Royal Tunbridge Wells
Page: 1 | 2 | 3 Next
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