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The First Hurdle Guest House Chepstow
Self Assessed 3 Stars Guest House
Bed & breakfast
Guest Rating: 4.1
See all 15 reviews
9-10 Upper Church Street

Chepstow, 

Monmouthshire, 


NP16 5EX,  United Kingdom
Average Guest Rating for The First Hurdle Guest House, Chepstow
Guest reviews for The First Hurdle Guest House, Chepstow are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.8
Friendliness:
4.4
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.5
Location:
4.7
Breakfast:
3.9
Guest Rating:
4.1
From 15 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Jane
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Another lovely stay!"
We were so comfortable the first time we stayed here we came back at the end of our trip.… Read more
"Another lovely stay!"
We were so comfortable the first time we stayed here we came back at the end of our trip. Read less
Likes:
Lovely room, great shower, fluffy towels, and a friendly hostess. The location is very good and we were really happy with our stay.
Dislikes:
Our pillows were hard on our second visit while they were fine on our first visit.
Guest Review for The First Hurdle Guest House, Chepstow
Lauren
Young Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Great stay in Chepstow"
We stayed for two nights before a wedding.… Read more
"Great stay in Chepstow"
We stayed for two nights before a wedding. Read less
Likes:
The room was comfortable and the bathroom was large.
Dislikes:
None
Guest Review for The First Hurdle Guest House, Chepstow
Amit
Mature Couple
Stayed: Oct '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Poor room and poor breakfast; not worth the cost."
The rooms were poor quality, there was not sufficient hot water and then breakfast was very poor. Not worth the cost.… Read more
"Poor room and poor breakfast; not worth the cost."
The rooms were poor quality, there was not sufficient hot water and then breakfast was very poor. Not worth the cost. Read less
Likes:
We were given a glass of wine due to the cold water which was appreciated.
Dislikes:
See above.
Guest Review for The First Hurdle Guest House, Chepstow
Lynn
Group of Adults
Stayed: Aug '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
2
"Central Chepstow; but not much else to say"
Very small room and tiny bathroom; would suit a single bed, not twins (we had to co-ordinate who would sit and stand etc.). We are 2 small ladies so pity the larger sized people. The lady who checked… Read more
"Central Chepstow; but not much else to say"
Very small room and tiny bathroom; would suit a single bed, not twins (we had to co-ordinate who would sit and stand etc.). We are 2 small ladies so pity the larger sized people. The lady who checked us in was curt and officious; we paid for our stay before seeing the room - not good practice. Luckily, we had a room away from the road; one plus point. Breakfast was ok but the room was draughty and like a corridor. Would not stay again as it was only another tenner. Read less
Likes:
Central location.
Dislikes:
Very small room and moody reception.
Guest Review for The First Hurdle Guest House, Chepstow
Janice
Mature Couple
Stayed: Aug '17
4
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Adequate for a one night stay but no longer"
Arrived at 4pm for a one night stay. Met by a gentleman after ringing the bell, who did not introduce himself (was he the manager/owner? Who knows). We were asked to pay for the room before being give… Read more
"Adequate for a one night stay but no longer"
Arrived at 4pm for a one night stay. Met by a gentleman after ringing the bell, who did not introduce himself (was he the manager/owner? Who knows). We were asked to pay for the room before being given the key, something we have never experienced previously. We were shown where the restaurant was and then taken upstairs to where our room was located and the room was pointed out down the corridor. There was no real welcome. Read less
Likes:
The location of the accommodation was perfect for a visit to Chepstow Castle. The breakfast was very tasty and cooked well, although not the usual choice of cooked items, very limited - Staff friendly
Dislikes:
Room 10 did not have any view. There was no shower curtain over the bath, hence we did not shower. The bed was very noisy and creaked at any movement. Only two pillows which were not very comfortable.
Guest Review for The First Hurdle Guest House, Chepstow
Nev
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Overnight stay"
Short… Read more
"Overnight stay"
Short Read less
Likes:
Convenient
Dislikes:
The bedroom smelled musty. Window wouldn't stay open so very warm and stuffy. Breakfast was very average
Guest Review for The First Hurdle Guest House, Chepstow
Chris
With a colleague
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good Pizzeria too"
Very comfortable… Read more
"Good Pizzeria too"
Very comfortable Read less
Likes:
all
Dislikes:
no
Guest Review for The First Hurdle Guest House, Chepstow
Caroline
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"First Class B&B"
Very welcoming and friendly staff, rooms and facilities are superb.… Read more
"First Class B&B"
Very welcoming and friendly staff, rooms and facilities are superb. Read less
Likes:
The whole atmosphere of the B&B
Dislikes:
Not able to open window as was hot
Guest Review for The First Hurdle Guest House, Chepstow
Ian
With a colleague
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant and Refreshing"
Having driven some 150+ miles in one go it was pleasing to be able park the car and relax enjoy a cordial drink.… Read more
"Pleasant and Refreshing"
Having driven some 150+ miles in one go it was pleasing to be able park the car and relax enjoy a cordial drink. Read less
Likes:
The room was pleasant and comfortable, and the Guest House was close to amenities Breakfast was cooked as required and fresh.
Dislikes:
Having had a walk around the area we were able to relax and enjoy a drink in the outdoor restaurant before retiring. what could one complain about. I did find a cheaper quote on another site.
Guest Review for The First Hurdle Guest House, Chepstow
Lauren
Group of Adults
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Best Stay Of My Life!"
It was wonderful! The owner was the kindest and most helpful hotel owner I have ever accounted. He gave us great recommendations for things to do around Chepstow. He even went out of his way to help u… Read more
"Best Stay Of My Life!"
It was wonderful! The owner was the kindest and most helpful hotel owner I have ever accounted. He gave us great recommendations for things to do around Chepstow. He even went out of his way to help us during our stay. The breakfast was well-presented an well-cooked. I would absolutely stay here again. This experience was the best hotel experience I have had in Europe thus far. Read less
Likes:
The owners were very friendly, the breakfast was delicious, the rooms were clean and perfect, and the hotel was very well-kept.
Dislikes:
None
Response from The First Hurdle Guest House:
Thank you for the wonderful review Lauren!!
Guest Review for The First Hurdle Guest House, Chepstow
Page: 1 | 2 Next
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