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The Waterford Arms Whitley Bay
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.8
See all 25 reviews
Collywell Bay Road

Whitley Bay, 

Northumberland, 


NE26 4QZ,  England
Average Guest Rating for The Waterford Arms, Whitley Bay
Guest reviews for The Waterford Arms, Whitley Bay are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.9
Friendliness:
4.6
Cleanliness:
3.5
Facilities:
3.4
Staff service:
4.4
Location:
4.5
Breakfast:
4.3
Guest Rating:
3.8
From 25 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
allan
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"friendly staff"
A friendly pub staff very helpful nothing was too much for them fantastic breakfast beautiful scenery all round very friendly staff will stay there again thanks to all staff… Read more
"friendly staff"
A friendly pub staff very helpful nothing was too much for them fantastic breakfast beautiful scenery all round very friendly staff will stay there again thanks to all staff Read less
Likes:
Staff so friendly but that's to be expected the people up here are great
Dislikes:
No
Guest Review for The Waterford Arms, Whitley Bay
steven
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Adequate accommodation"
Wish i had never booked at this b&b pub loud rock music until 9pm at night found black hairs in my bed like it had not been changed ended up sleeping on top of bed, the kettle was dirty and the cup ha… Read more
"Adequate accommodation"
Wish i had never booked at this b&b pub loud rock music until 9pm at night found black hairs in my bed like it had not been changed ended up sleeping on top of bed, the kettle was dirty and the cup had never been washed booked 2 nights only stayed 1 night would not give refund for second night so was out of pocket... Read less
Likes:
The view
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
Jacqui
Family with older Children
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
5
Breakfast:
3
"never again!!"
Very excited upon arrival - fab location, warm welcome from staff.
As we were shown to our rooms it became evident that the place was old, tired and worn. Bathroom was old and had not been cleaned w… Read more
"never again!!"
Very excited upon arrival - fab location, warm welcome from staff.
As we were shown to our rooms it became evident that the place was old, tired and worn. Bathroom was old and had not been cleaned well. I washed my hands and wiped on the towel - they stank. I soon discovered that the laundry is washed and left for days before it reaches the tumble dryer. I complained about the towels and more stinking towels were delivered. We left after 1 night. Read less
Likes:
Staff friendly but just kept saying "sorry about that" and did not resolve any of our problems.
Dislikes:
The noise from the water tank in my bathroom kept me awake all night.
The Heavy metal bank that was playing in the bar below my elderly fathers bedroom - which we were told finished at 9pm but didnt!
Guest Review for The Waterford Arms, Whitley Bay
Chris
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Verg goog dinner and breakfast. Friendly staff. Basic, comfortable room."
Food was fantastic. Room was fine and comfortable.… Read more
"Verg goog dinner and breakfast. Friendly staff. Basic, comfortable room."
Food was fantastic. Room was fine and comfortable. Read less
Likes:
Dinner, fish was excellent
Dislikes:
Ran out of real ale in the bar
Guest Review for The Waterford Arms, Whitley Bay
Thomas H
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Good value for money but some room for improvement"
Three nights with breakfast, accommodation was clean and plenty of room… Read more
"Good value for money but some room for improvement"
Three nights with breakfast, accommodation was clean and plenty of room Read less
Likes:
Friendly staff, evening meal was very good with well cooked vegetables. Dining room was unusually busy for mid week but the one girl on duty coped extrememly well despite being under severe pressure.
Dislikes:
The stair and bedroom carpets were very dirty and in desperate need of replacement.
Guest Review for The Waterford Arms, Whitley Bay
Alan
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Chill out and relax, just what we needed while visiting family in the area"
A short 4 night break to visit family and to re-visit an area we used to frequent 10+ years ago when the kids were younger, they loved the beaches around here. We enjoy walking and this is an excellen… Read more
"Chill out and relax, just what we needed while visiting family in the area"
A short 4 night break to visit family and to re-visit an area we used to frequent 10+ years ago when the kids were younger, they loved the beaches around here. We enjoy walking and this is an excellent base for that with some very good local walks. Read less
Likes:
The food in the hotel was of a very high standard, I would imagine they get a lot of repeat visits for this.
Dislikes:
A bit more information about eating times would be handy, such as only serving food up till 18:00 on a Sunday!!
Guest Review for The Waterford Arms, Whitley Bay
Spencer
Mature Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"overnight stay"
An overnight stop on the coast and castles cycle route.… Read more
"overnight stay"
An overnight stop on the coast and castles cycle route. Read less
Likes:
The accommodation had seen better days and the overflowing bins outside did not help to create a positive impression. However, the food was excellent and I had probably the best fish chowder.
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
margaret
Family with older Children
Stayed: May '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay"
The Waterford Arms provided very good accomodation for me, my husband and our two teenage children. It was reasonably priced, the rooms were fresh, clean, comfortable and spacious, and the breakfast w… Read more
"Great place to stay"
The Waterford Arms provided very good accomodation for me, my husband and our two teenage children. It was reasonably priced, the rooms were fresh, clean, comfortable and spacious, and the breakfast was delicious. We would be very happy to stay here again, and are pleased to have found it as we have relatives living nearby and often visit. Read less
Likes:
The rooms were lovely and ours had a good view of the sea.Staff were friendly, and the breakfast was great.
Dislikes:
The shower was a little lacking in power, and it was a bit difficult to maintain the temperature of the water while showering
Guest Review for The Waterford Arms, Whitley Bay
Anthony
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Easter break"
Handy location for us visting relatives in area… Read more
"Easter break"
Handy location for us visting relatives in area Read less
Likes:
Pleasant clean functional handy for walks on beach and in quiet location
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
Rosalind
Alone
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Satisfied single traveller."
Friendly caring staff made up for the tired furnishings. Breakfast was adequate and maybe Fresh or tinned fruit could be an option to explore. I had a quiet room with a sea view and was pleased over… Read more
"Satisfied single traveller."
Friendly caring staff made up for the tired furnishings. Breakfast was adequate and maybe Fresh or tinned fruit could be an option to explore. I had a quiet room with a sea view and was pleased overall with my stay Read less
Likes:
Friendly staff who went the extra mile to chat with a lone, mature woman to make me feel at home.
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
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