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The Waterford Arms Whitley Bay
Self Assessed 3 Stars Hotel
Bed and Breakfast
Guest Rating: 3.9
See all 30 reviews
Collywell Bay Road

Whitley Bay, 

Northumberland, 


NE26 4QZ,  England
Average Guest Rating for The Waterford Arms, Whitley Bay
Guest reviews for The Waterford Arms, Whitley Bay are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.0
Friendliness:
4.6
Cleanliness:
3.6
Facilities:
3.4
Staff service:
4.4
Location:
4.5
Breakfast:
4.3
Guest Rating:
3.9
From 30 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
George
With a colleague
Stayed: Dec '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Great food."
A business trip… Read more
"Great food."
A business trip Read less
Likes:
The food
Dislikes:
The bed too short
Guest Review for The Waterford Arms, Whitley Bay
kenneth
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Adequate for our purpose."
Weather terrible which did not help and workmen outside digging up the street which was a nuisance but the accommodation and all that goes with it is fine.… Read more
"Adequate for our purpose."
Weather terrible which did not help and workmen outside digging up the street which was a nuisance but the accommodation and all that goes with it is fine. Read less
Likes:
Service and attention offered by the breakfast chef
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
Nicholas
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A memorable stay in a beautiful location with the best view in the world."
A wonderful trip down memory lane.o… Read more
"A memorable stay in a beautiful location with the best view in the world."
A wonderful trip down memory lane.o Read less
Likes:
Everything, the view from room 3 is fabulous.
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
ron
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"must go back"
Had a pleasant and comfortable stay… Read more
"must go back"
Had a pleasant and comfortable stay Read less
Likes:
The food is outstanding
Dislikes:
No complaints
Guest Review for The Waterford Arms, Whitley Bay
kenneth
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Very helpfull staff wanted for nothing"
Very good enjoyed it.… Read more
"Very helpfull staff wanted for nothing"
Very good enjoyed it. Read less
Likes:
The staff.
Dislikes:
No.
Guest Review for The Waterford Arms, Whitley Bay
allan
Group of Adults
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"friendly staff"
A friendly pub staff very helpful nothing was too much for them fantastic breakfast beautiful scenery all round very friendly staff will stay there again thanks to all staff… Read more
"friendly staff"
A friendly pub staff very helpful nothing was too much for them fantastic breakfast beautiful scenery all round very friendly staff will stay there again thanks to all staff Read less
Likes:
Staff so friendly but that's to be expected the people up here are great
Dislikes:
No
Guest Review for The Waterford Arms, Whitley Bay
steven
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Adequate accommodation"
Wish i had never booked at this b&b pub loud rock music until 9pm at night found black hairs in my bed like it had not been changed ended up sleeping on top of bed, the kettle was dirty and the cup ha… Read more
"Adequate accommodation"
Wish i had never booked at this b&b pub loud rock music until 9pm at night found black hairs in my bed like it had not been changed ended up sleeping on top of bed, the kettle was dirty and the cup had never been washed booked 2 nights only stayed 1 night would not give refund for second night so was out of pocket... Read less
Likes:
The view
Dislikes:
None
Guest Review for The Waterford Arms, Whitley Bay
Jacqui
Family with older Children
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
5
Breakfast:
3
"never again!!"
Very excited upon arrival - fab location, warm welcome from staff.
As we were shown to our rooms it became evident that the place was old, tired and worn. Bathroom was old and had not been cleaned w… Read more
"never again!!"
Very excited upon arrival - fab location, warm welcome from staff.
As we were shown to our rooms it became evident that the place was old, tired and worn. Bathroom was old and had not been cleaned well. I washed my hands and wiped on the towel - they stank. I soon discovered that the laundry is washed and left for days before it reaches the tumble dryer. I complained about the towels and more stinking towels were delivered. We left after 1 night. Read less
Likes:
Staff friendly but just kept saying "sorry about that" and did not resolve any of our problems.
Dislikes:
The noise from the water tank in my bathroom kept me awake all night.
The Heavy metal bank that was playing in the bar below my elderly fathers bedroom - which we were told finished at 9pm but didnt!
Guest Review for The Waterford Arms, Whitley Bay
Chris
Alone
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Verg goog dinner and breakfast. Friendly staff. Basic, comfortable room."
Food was fantastic. Room was fine and comfortable.… Read more
"Verg goog dinner and breakfast. Friendly staff. Basic, comfortable room."
Food was fantastic. Room was fine and comfortable. Read less
Likes:
Dinner, fish was excellent
Dislikes:
Ran out of real ale in the bar
Guest Review for The Waterford Arms, Whitley Bay
Thomas H
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Good value for money but some room for improvement"
Three nights with breakfast, accommodation was clean and plenty of room… Read more
"Good value for money but some room for improvement"
Three nights with breakfast, accommodation was clean and plenty of room Read less
Likes:
Friendly staff, evening meal was very good with well cooked vegetables. Dining room was unusually busy for mid week but the one girl on duty coped extrememly well despite being under severe pressure.
Dislikes:
The stair and bedroom carpets were very dirty and in desperate need of replacement.
Guest Review for The Waterford Arms, Whitley Bay
Page: 1 | 2 | 3 Next
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