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The Cannards Well Shepton Mallet
Self Assessed 4 Stars Hotel
Bed and Breakfast
Guest Rating: 4
See all 143 reviews
Canards Grave Road

Shepton Mallet, 

Somerset, 


BA4 4LY,  England
Average Guest Rating for The Cannards Well, Shepton Mallet
Guest reviews for The Cannards Well, Shepton Mallet are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.7
Facilities:
3.8
Staff service:
4.4
Location:
4.1
Breakfast:
4.4
Guest Rating:
4
From 143 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
dave
Family with older Children
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"simply excellent"
Only booked the week before as it was a last minute decision to visit inlaws. Building looks a bit tired but upon arrival we was made very welcome and shown to our room.it was big clean and comfortabl… Read more
"simply excellent"
Only booked the week before as it was a last minute decision to visit inlaws. Building looks a bit tired but upon arrival we was made very welcome and shown to our room.it was big clean and comfortable. Staff,local cider excellent also had Sunday carvery that was out of this world a choice of 4 meats cooked to perfection and also breakfast as much as you can eat,delicious 😋. The outside appearance does not do it justice as inside is very good. Try and get surprised Read less
Likes:
Everything
Dislikes:
No
Response from The Cannards Well:
Thank you Dave for your kind review. I am so pleased you were suitably impressed. With regards to the outside of the building, we are currently in the process of large scale refurbishment inside and outside the Cannards, and the outside has been earmarked for renovation and improvement as a matter of urgency. We really hope to see you again soon, and hopefully by this time the works will have been completed and the place will look so much cleaner and welcoming. Thank you once again. Ian
Guest Review for The Cannards Well, Shepton Mallet
Vanessa
Family with young Children
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Comfortable place to stay!"
Staffs are friendly and accommodating. We had a comfortable bed and we slept all through the night (3 nights stay!) breakfast good serving. I can say that it is most suitable for guests with their own… Read more
"Comfortable place to stay!"
Staffs are friendly and accommodating. We had a comfortable bed and we slept all through the night (3 nights stay!) breakfast good serving. I can say that it is most suitable for guests with their own vehicle as the area is too far from public transportation (we spent too much for taxi!!!) Read less
Likes:
Good service
Dislikes:
None
Response from The Cannards Well:
Thank you Vanessa for your kind review. I am pleased you enjoyed your stay and you were happy here. Sadly we are a little off the beaten track and public transport is a little sporadic, but sadly there is little we can do about that. We hope to see you again in the future

Ian
Manager
Guest Review for The Cannards Well, Shepton Mallet
Anne
Alone
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Comfortable room, friendly staff, lovely meal"
Comfortable and pleasant.… Read more
"Comfortable room, friendly staff, lovely meal"
Comfortable and pleasant. Read less
Likes:
The evening meal! A very comfortable bed in a quiet hotel.
Dislikes:
No
Response from The Cannards Well:
Hello Anne, thank you so much for your kind review. I am pleased you enjoyed your stay, and look forward to seeing you again in the future,

Regards

Ian
Guest Review for The Cannards Well, Shepton Mallet
philip
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"good location with an excellent bar"
Great place to come to after a very cold day outside… Read more
"good location with an excellent bar"
Great place to come to after a very cold day outside Read less
Likes:
Dog friendly, an essential attribute for me, great drinks choice at bar coupled with friendly staff. Quiet room. Wouldn't have known that the hotel was on a main road
Dislikes:
No
Response from The Cannards Well:
Thank you for your review. We will address the problem with the shower doors as a matter of urgency. Thank you for bringing it to our attention. We hope to see you again in the near future

Ian
Manager
Guest Review for The Cannards Well, Shepton Mallet
Sue
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Stay"
Another great stay. Always made to feel welcome. Very friendly staff… Read more
"Excellent Stay"
Another great stay. Always made to feel welcome. Very friendly staff Read less
Likes:
Everything
Dislikes:
None
Guest Review for The Cannards Well, Shepton Mallet
Phil
Mature Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Relaxed and dog-friendly"
A very relaxed and welcoming staff. The food was all superbly cooked and presented. The rooms were comfortable and well appointed. The fact that dogs are welcomed meant that our stay in the Cannard… Read more
"Relaxed and dog-friendly"
A very relaxed and welcoming staff. The food was all superbly cooked and presented. The rooms were comfortable and well appointed. The fact that dogs are welcomed meant that our stay in the Cannards Well was a fantastic experience for us all. Read less
Likes:
Dog-friendly.
Wholesome home-cooked food.
Friendly staff.
Dislikes:
None
Response from The Cannards Well:
Happy new year to you both and thanks for the review.
Kind regards and hope to see you again soon.
Jim Hardy
Guest Review for The Cannards Well, Shepton Mallet
Andrew
Alone
Stayed: Dec '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"One night stay on business"
Stayed for one night on business, Rooms were clean and well equipped and staff were friendly, had no problems and would stay here again.… Read more
"One night stay on business"
Stayed for one night on business, Rooms were clean and well equipped and staff were friendly, had no problems and would stay here again. Read less
Likes:
comfortable clean room. Food was good and they have a good selection of drinks at the bar.
Dislikes:
None
Response from The Cannards Well:
Thanks for the review Andrew
Guest Review for The Cannards Well, Shepton Mallet
Jamie
Alone
Stayed: Sep '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
3
"Would not stay again"
I'd booked online and stayed for 3 nights. I was put in a room directly above the kitchen and next to the extraction system for it. It was very noisy and smelled very strongly of fat. The website also… Read more
"Would not stay again"
I'd booked online and stayed for 3 nights. I was put in a room directly above the kitchen and next to the extraction system for it. It was very noisy and smelled very strongly of fat. The website also stated there were views over the mendips from all rooms. My view was somebody's house and an alley. After complaining I was moved to a marginally better room but it was clear that I was an inconvenience to her (manager?). Read less
Likes:
It was cheap and the location is fairly good. Breakfast was okay, the lady serving it was helpful and friendly.
Dislikes:
many, many things.
Guest Review for The Cannards Well, Shepton Mallet
Erminia
Family with young Children
Stayed: Aug '15
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
4
Location:
4
"good staff"
Two nights after a Cornwall Tour, just to visit Bath and the Cheddar Gorge. The owner was very friendly.… Read more
"good staff"
Two nights after a Cornwall Tour, just to visit Bath and the Cheddar Gorge. The owner was very friendly. Read less
Likes:
Perfect location to visit Bath, Wells end the incredible Cheddar gorge.
The room was large with all conforts.
Dislikes:
The cleanliness was not perfect ( so does my english) and our room was on the main road so there were too many rumors of cars and trucks.
Guest Review for The Cannards Well, Shepton Mallet
Christopher
Alone
Stayed: Aug '15
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
5
"Room was adequate but shower was broken"
Just needed a bed so for the price it was OK especially as the breakfast was excellent.… Read more
"Room was adequate but shower was broken"
Just needed a bed so for the price it was OK especially as the breakfast was excellent. Read less
Likes:
People friendly
Dislikes:
None
Guest Review for The Cannards Well, Shepton Mallet
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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