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Casuarina Tree Mitcham
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 3.8
See all 25 reviews
407 London Road, Mitcham

Mitcham, 

Surrey, 


CR4 4BG,  England
Average Guest Rating for Casuarina Tree, Mitcham
Guest reviews for Casuarina Tree, Mitcham are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.0
Cleanliness:
4.2
Facilities:
3.5
Staff service:
4.0
Location:
3.8
Breakfast:
3.4
Guest Rating:
3.8
From 25 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
GARY
Alone
Stayed: May '14
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
1
"Poor breakfast."
Single night on business trip.… Read more
"Poor breakfast."
Single night on business trip. Read less
Likes:
I arrived quite late and the staff were friendly and efficient. The shower pressure was good, unlike other hotels I have stayed in.
Dislikes:
There was no cereal option, just the cooked breakfast. I ordered the early breakfast but when it arrived it was dry & unappetising having obviously been cooked the night before. Couldn't eat it.
Guest Review for Casuarina Tree, Mitcham
JEAN-PHILIPPE
Family with young Children
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
"Good"
Enjoy London… Read more
"Good"
Enjoy London Read less
Likes:
Clean
Dislikes:
None
Guest Review for Casuarina Tree, Mitcham
Ben
Young Couple
Stayed: May '14
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"OK for a short stay"
We stayed for a night and had breakfast the following morning.… Read more
"OK for a short stay"
We stayed for a night and had breakfast the following morning. Read less
Likes:
The bar lady was pleasant, as was the breakfast man.
Free off the road parking.
Room had a bath.
An english breakfast was available but was poor quality on a plate that was difficult to eat off.
Dislikes:
King-size bed was two singles pushed together.
Hair found on bed.
Specified arrival time but cleaning lady still in room despite being an hour and a half late.
Decor: pub/bar/restaurant which is
Guest Review for Casuarina Tree, Mitcham
susan
Mature Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"A very clean, comfortable, friendly hotel at a very reasonable price with free parking and central"
We have stayed here before and we were not disappointed. It was clean and warm and the staff were extremely helpful and friendly.… Read more
"A very clean, comfortable, friendly hotel at a very reasonable price with free parking and central"
We have stayed here before and we were not disappointed. It was clean and warm and the staff were extremely helpful and friendly. Read less
Likes:
everything. we really must try the restaurant next time. free parking is a definite bonus
Dislikes:
no hot water in the room and a dripping tap
Guest Review for Casuarina Tree, Mitcham
George
Young Couple
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"cheap and cheerful"
fine… Read more
"cheap and cheerful"
fine Read less
Likes:
comfy beds
Dislikes:
None
Guest Review for Casuarina Tree, Mitcham
rebecca
Alone
Stayed: Feb '14
2
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
2
Cleanliness:
5
Facilities:
1
Staff service:
2
Location:
4
"Noisy, room lacked facilities"
Stayed for business reasons in local area.… Read more
"Noisy, room lacked facilities"
Stayed for business reasons in local area. Read less
Likes:
Bathroom was spotless
Dislikes:
2 single beds pushed together was not comfortable as had expected a king size bed. No full length mirror in room. No hot water for shower only basin water was hot. Very noisy.
Guest Review for Casuarina Tree, Mitcham
Naomi
Mature Couple
Stayed: Dec '13
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
"Cheap & cheerful, could do with a couple of refinements!"
Stayed Sat & Sun between Xmas & New Year.
Room next door were extremely noisy very early Sun morning. Then the pub/restaurant had a very late disco Sun evening, that we had not been informed about.… Read more
"Cheap & cheerful, could do with a couple of refinements!"
Stayed Sat & Sun between Xmas & New Year.
Room next door were extremely noisy very early Sun morning. Then the pub/restaurant had a very late disco Sun evening, that we had not been informed about. Read less
Likes:
Comfortable bed. Spotless sheets.
Dislikes:
Noisy neighbours. Late disco that we had not been informed about. Distance to toilet/batroom.
Guest Review for Casuarina Tree, Mitcham
Karen
Young Couple
Stayed: Oct '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"A pleasant friendly stay"
Relaxing and clean. Good room size. Helpful friendly staff.… Read more
"A pleasant friendly stay"
Relaxing and clean. Good room size. Helpful friendly staff. Read less
Likes:
Lots of clean towels. Nice big room with ample storage. Lovely comfy beds.
Dislikes:
Shower curtain in Room 1 could do with replacing or bleaching but thats about it. Had a lovely stay.
Guest Review for Casuarina Tree, Mitcham
Gwyneth
Alone
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
4
"Comfortable room but no washbasin!"
Comfortable, clean room at top of hotel. Nice bed linen, good to have a fridge in the room. But no washbasin and had not been told of this when booking or on arrival. I had expected a shared bathroom… Read more
"Comfortable room but no washbasin!"
Comfortable, clean room at top of hotel. Nice bed linen, good to have a fridge in the room. But no washbasin and had not been told of this when booking or on arrival. I had expected a shared bathroom but hadn't been told I would have to descend 2 flights of stairs an go round a corridor to get to it! Read less
Likes:
Reception staff friendly, helpful, efficient, helped me upstairs with my bags. Liked lay-out and location of room and clean fluffy bed linen and fridge in room
Dislikes:
Again, no washbasin in room is a real downer, especially as I hadn't been told this in advance. I had expected to share a bathroom but not to have to trek down 2 flights of stairs to get to it.
Guest Review for Casuarina Tree, Mitcham
Juliet
Mature Couple
Stayed: Sep '13
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Not a very good hotel"
Arrived @ 2:30 The lady behind the bar was not customer focused & just gave a waiter a set of keys & told him to take us to our room. He must have been new as he did not know how to open the door. We… Read more
"Not a very good hotel"
Arrived @ 2:30 The lady behind the bar was not customer focused & just gave a waiter a set of keys & told him to take us to our room. He must have been new as he did not know how to open the door. We unpacked & i was resting as it was going to be a late night when a cleaner knocked woke me up & said we had to move next door as we were giving the wrong room - Late we went down for a meal only to be told there was a party - we left at 10am and it was all locked so no breakfast and not happy. Read less
Likes:
The party we went to - the parking space - and leaving although we were hungry and said we would like breakfast
Dislikes:
given the wrong room - being woke up - having to go out for dinner - no breakfast - Paying for something that ruined a goood weekend
Guest Review for Casuarina Tree, Mitcham
Page: 1 | 2 | 3 Next
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