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Newcastle Rooms Newcastle upon Tyne
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 2.7
See all 29 reviews
Benwell Lane, Benwell

Newcastle upon Tyne, 

Tyne and Wear, 


NE15 6RU,  England
Average Guest Rating for Newcastle Rooms, Newcastle upon Tyne
Guest reviews for Newcastle Rooms, Newcastle upon Tyne are provided by real guests who have actually stayed at the property.
Rooms:
2.8
Value:
3.3
Friendliness:
2.6
Cleanliness:
2.8
Facilities:
2.6
Staff service:
2.6
Location:
3.0
Breakfast:
2.9
Guest Rating:
2.7
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Lana
Young Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
1
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Night staff lovely, room was dirty, plaster and paint missing from the walls"
I was very disappointed with the state of the room. No mirror and lots of screws hanging out the walls. The paint was pealing from the walls the windows were moldy in places.… Read more
"Night staff lovely, room was dirty, plaster and paint missing from the walls"
I was very disappointed with the state of the room. No mirror and lots of screws hanging out the walls. The paint was pealing from the walls the windows were moldy in places. Read less
Likes:
Disappointed at the cleanliness of our room it was nothing like the pictures on your website.
Dislikes:
The room!
Smelt funny
Mold in places
Broken bed
Peeling walls
Ariel hanging off the wall
Screws hanging out the walls
Guest Review for Newcastle Rooms, Newcastle upon Tyne
John
Group of Adults
Stayed: Jun '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Good base for a short visit to Newcastle."
Birthday celebration spent in city. Room required as base for changing and sleeping.… Read more
"Good base for a short visit to Newcastle."
Birthday celebration spent in city. Room required as base for changing and sleeping. Read less
Likes:
Location and value.
Dislikes:
Shower facilities (broken rail and light switch location).
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Freya
Alone
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
2
"Uninformative stay"
When you are lodging one night in a hostel you don't expect much of it. However this was a very low amount of information I got. Nobody told me when to check out, where breakfast was served and at wha… Read more
"Uninformative stay"
When you are lodging one night in a hostel you don't expect much of it. However this was a very low amount of information I got. Nobody told me when to check out, where breakfast was served and at what time. When checking out there was nobody to check me out. Nice room, but toilet and showers were far away. Read less
Likes:
Nice view and building
Dislikes:
The not-being-present staff. Too far away from the Newcastle to be worth it.
Guest Review for Newcastle Rooms, Newcastle upon Tyne
ben
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
"Bed Bugs"
I had paid for 2 nights here on the 14/05/14 after my first night I had woken to one or two itchy bites on my arm, I thought nothing of it and went to work . Through the course of the day more and mor… Read more
"Bed Bugs"
I had paid for 2 nights here on the 14/05/14 after my first night I had woken to one or two itchy bites on my arm, I thought nothing of it and went to work . Through the course of the day more and more appeared and I'm not exaggerating I have 100+ bites all over my arms, hands, back, back of my neck and forehead. After work I got my belongings and left immediately. Horrible experience, I feel disgusting and no I wouldn't recommend your hotel to a friend. Read less
Likes:
It was cheap.
Dislikes:
Yeah I am now an itchy wreck thanks to your little friends in room 19.
Guest Review for Newcastle Rooms, Newcastle upon Tyne
David
Group of Adults
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
2
Breakfast:
4
"Value for money"
Didn't spend a great deal at NR, used mainly as a place to sleep.… Read more
"Value for money"
Didn't spend a great deal at NR, used mainly as a place to sleep. Read less
Likes:
Decent value, bathroom next door to bedroom.Decent size room. Free Wi-Fi tv lounge.
Dislikes:
Checked into a room already occupied. No tv in room, one brought in had poor signal.
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Patricia
Mature Couple
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Do not stay here...terms and conditions not adhered to by the hostel or evivo booking company"
We were travellers from Canada who booked rooms in advance (March 22/14) for two nights in April (28 & 29), 2014. Our plans changed and we informed the venue April 14th that we were cancelling the re… Read more
"Do not stay here...terms and conditions not adhered to by the hostel or evivo booking company"
We were travellers from Canada who booked rooms in advance (March 22/14) for two nights in April (28 & 29), 2014. Our plans changed and we informed the venue April 14th that we were cancelling the reservation and requested a refund on our funds (50%) be returned. No funds have been returned to us after two e-mail requests or a phone call direct to the venue. This establishment does not abide by its own terms and conditions! I will be much more cautious about where I stay in the future! Read less
Likes:
Nothing...I did not stay there
Dislikes:
As above...I paid for a service I did not use, with no refund.
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Stacey
Group of Adults
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent room and hotel was gorgeous"
Me and 8 of my friends stopped in Newcastle rooms on the 8th March, we went out for my 21st, when we arrived at Newcastle rooms, the staff were very friendly and welcoming. They showed us to our rooms… Read more
"Excellent room and hotel was gorgeous"
Me and 8 of my friends stopped in Newcastle rooms on the 8th March, we went out for my 21st, when we arrived at Newcastle rooms, the staff were very friendly and welcoming. They showed us to our rooms,the rooms were gorgeous, we had 3 double beds,a leather settee. A long mirror on the wall and a 50 inch tv, the rooms were much nicer than a travel lodge or premier inn, it was decorated very nice, the new owners were very nice,I would stay there again 5 star rating. Read less
Likes:
The rooms were gorgeous and beds were comfy and the staff were very friendly
Dislikes:
There was nothing not to like everything was perfect, we really enjoyed our stay
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Owen
Alone
Stayed: Mar '14
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
1
"Okay"
It was reasonably cheap considering I booked late and was glad I got an ensuite bathroom.… Read more
"Okay"
It was reasonably cheap considering I booked late and was glad I got an ensuite bathroom. Read less
Likes:
Good nights sleep
Dislikes:
There were some drunk hen's staying who were quite loud but that was early evening, was surprised I didn't get woken up by them when they got back from clubbing!
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Lydia
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"short, sweet and simple"
stayed one night, had breakfast.… Read more
"short, sweet and simple"
stayed one night, had breakfast. Read less
Likes:
room was clean and bed was comfortable.
Dislikes:
breakfast was late and not particularly great, and was woken up by other guests at 4am but management soon got them to quieten down.
Guest Review for Newcastle Rooms, Newcastle upon Tyne
Nancy
Alone
Stayed: Feb '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
2
"Place I will never recommend to any of my relative"
No additional comment - Extremely disappointed… Read more
"Place I will never recommend to any of my relative"
No additional comment - Extremely disappointed Read less
Likes:
Quiet place in a nice area
Dislikes:
- Unfriendly reception and rude staff : The first day it took me more than 3O minutes to checkin because the receptionist was on phone with friends and she kept me waiting for 15 minutes before asking
Guest Review for Newcastle Rooms, Newcastle upon Tyne
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