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Brook House Malvern
Visit Britain 4 Stars Bed & Breakfast
Bed and Breakfast
Guest Rating: 4.8
See all 39 reviews
Brook House, Birtsmorton

Malvern, 

Worcestershire, 


WR13 6AF,  England
Average Guest Rating for Brook House, Malvern
Guest reviews for Brook House, Malvern are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.8
Friendliness:
5.0
Cleanliness:
4.9
Facilities:
4.6
Staff service:
5.0
Location:
4.6
Breakfast:
4.9
Guest Rating:
4.8
From 39 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
pamela
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"friendly warm welcome with a cup of tea"
we were attending an event close by and needed an overnight stay. we were met at the door with a smile and an offer of a cup of tea or coffee, while we took our bag upstairs she made us a cup of tea… Read more
"friendly warm welcome with a cup of tea"
we were attending an event close by and needed an overnight stay. we were met at the door with a smile and an offer of a cup of tea or coffee, while we took our bag upstairs she made us a cup of tea and biscuits, we sat in her lounge and relaxed. after a long journey that is just what we needed will stay at Brook house again when in the area and have already recommended it to our friends. Read less
Likes:
everything, spotlessly clean house, a nice comfortable bed
very friendly landlady, plenty of car parking space and a great choice of breakfast all cooked to order nothing was to much trouble.
Dislikes:
None
Response from Brook House:
What a lovely review. Thank you
Guest Review for Brook House, Malvern
Yvonne
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place to stay especially in summer"
I was staying while attending a local educational course. The room was very comfortable, With a very nice bathroom just across the corridor. The garden particularly lovely, very classic english garden… Read more
"Lovely place to stay especially in summer"
I was staying while attending a local educational course. The room was very comfortable, With a very nice bathroom just across the corridor. The garden particularly lovely, very classic english garden with roses etc. The owner is very friendly and I would definitely recommend it to the lone female traveller. Read less
Likes:
Peaceful location, comfy bed, excellent breakfast, lovely host.
Dislikes:
None
Response from Brook House:
Thank you Yvonne, Glad you enjoyed your stay. Mary
Guest Review for Brook House, Malvern
Jane
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very pleasant"
Very nice house and location.… Read more
"Very pleasant"
Very nice house and location. Read less
Likes:
All of it
Dislikes:
No
Response from Brook House:
Thank you Jane, glad you enjoyed your stay.
Guest Review for Brook House, Malvern
Holly
Young Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfpect post wedding pitstop."
We stayed at Brook House for just one night after a friend's wedding nearby. The welcome was friendly and hospitable. The room lovely and airy with great views over the immaculatgarden and breakfast d… Read more
"Perfpect post wedding pitstop."
We stayed at Brook House for just one night after a friend's wedding nearby. The welcome was friendly and hospitable. The room lovely and airy with great views over the immaculatgarden and breakfast delicious. Read less
Likes:
See above.
Dislikes:
No.
Response from Brook House:
Thank you Holly.
Guest Review for Brook House, Malvern
David
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just Like Home"
Annual visit to attend show at Three Counties Showground. Location of Brook House very good and within walking distance of excellent pub for evening meal. Lovely aspect and very quiet and peaceful.… Read more
"Just Like Home"
Annual visit to attend show at Three Counties Showground. Location of Brook House very good and within walking distance of excellent pub for evening meal. Lovely aspect and very quiet and peaceful. Our room was always spotless and breakfasts were to die for - loads of choice and beautifully cooked. Read less
Likes:
Mary was very welcoming and always had a pot of tea for us when we arrived back from our travels. Gave us lots of useful local information and always had time for a chat. Lovely person.
Dislikes:
None
Response from Brook House:
Thank you David.
Guest Review for Brook House, Malvern
Maggie
Alone
Stayed: Apr '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely Stay"
Very pleasant.… Read more
"Lovely Stay"
Very pleasant. Read less
Likes:
Hospitality was very good and the owner was very helpful to with questions that were asked. The pub that was suggested The Duke of York, was excellent.
Dislikes:
NO
Response from Brook House:
Thank you Maggie
Guest Review for Brook House, Malvern
Alan
Group of Adults
Stayed: Apr '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good B&B near Malvern"
Very comfortable rooms, good breakfast, friendly and helpful service… Read more
"Good B&B near Malvern"
Very comfortable rooms, good breakfast, friendly and helpful service Read less
Likes:
Good rooms and good food
Dislikes:
None
Response from Brook House:
Thank you Alan
Guest Review for Brook House, Malvern
mary
Group of Adults
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A great two days"
My daughter and I spent the weekend at Brook house to do some Christmas shopping in Worcester. Mary was lovely and so friendly. We had a really comfortable room, cosy and warm for the chilly nights an… Read more
"A great two days"
My daughter and I spent the weekend at Brook house to do some Christmas shopping in Worcester. Mary was lovely and so friendly. We had a really comfortable room, cosy and warm for the chilly nights and the beds were lovely and snug.We booked a table for two nights mealsat the Duke of York just round the corner. which was so convenient. The food was absolutely great but do book as they get very busy. Read less
Likes:
We had a great,relaxing time with good breakfasts. Brook House is in a beautiful location with lovely views overlooking the countryside. Mary was great hostess and made our stay one to remember.
Dislikes:
None
Response from Brook House:
Thank you Mary for the lovely review.
Guest Review for Brook House, Malvern
Eliza
With a colleague
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"What a wonderful host, venue and their hospitality!!"
Mary is a wonderful host! She goes an extra mile or two in order to make us feel at home and looked after.
What an experience in these times and days ...… Read more
"What a wonderful host, venue and their hospitality!!"
Mary is a wonderful host! She goes an extra mile or two in order to make us feel at home and looked after.
What an experience in these times and days ... Read less
Likes:
The House is so pretty and clean beyond description - so is the garden with hundreds of rose bushes and a real brook at the bottom.
Dislikes:
Not at all! Perhaps chickens could not hold a real conversation - yet at least they produced marvelous eggs!
Response from Brook House:
Thank you Eliza, glad you enjoyed your stay. I am workng on the chickens but it is very slow progress, too interested in scraps left.
Guest Review for Brook House, Malvern
Alan
Alone
Stayed: Jul '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Like visiting a good fried"
Warm welcome, friendly chat and shown my room which was wonderful. A beautiful old beamed cottage with a lovely friendly landlady.… Read more
"Like visiting a good fried"
Warm welcome, friendly chat and shown my room which was wonderful. A beautiful old beamed cottage with a lovely friendly landlady. Read less
Likes:
I particularly liked the garden which was beautiful, breakfast was far too much for me and more was on offer
Dislikes:
Would have preferred en suite but hey ho not that important.
Response from Brook House:
Thank you Alan,what a lovely review, sorry about the bathroom not being ensiute but at least it wasn't shared. Mary.
Guest Review for Brook House, Malvern
Page: 1 | 2 | 3 | 4 Next
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