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Charles House Windsor
Visit England 4 Stars Guest Accommodation – Room Only
Guest house
Guest Rating: 4.5
See all 32 reviews
89 Arthur Road

Windsor, 

Berkshire, 


SL4 1RU,  United Kingdom
Average Guest Rating for Charles House, Windsor
Guest reviews for Charles House, Windsor are provided by real guests who have actually stayed at the property.
Rooms:
4.8
Value:
4.3
Friendliness:
3.9
Cleanliness:
4.8
Facilities:
4.5
Staff service:
4.1
Location:
4.3
Breakfast:
3.9
Guest Rating:
4.5
From 32 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Jez
Alone
Stayed: May '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Convenient clean bed for the night"
An excellent room and very convenient for the town centre. No mess By around with having to check in. A very simple and easy procedure. I was very impressed
I cannot Christmas moment in the friendli… Read more
"Convenient clean bed for the night"
An excellent room and very convenient for the town centre. No mess By around with having to check in. A very simple and easy procedure. I was very impressed
I cannot Christmas moment in the friendliness or the breakfast as I did not see anyone and I did not eat there. I have put a good rating only because I cannot submit this without rating it. Read less
Likes:
The location was perfect and the room was great
Dislikes:
No
Guest Review for Charles House, Windsor
Pamela
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
4
"Clean and convenient"
I stayed at Charles House for a night when attending an event in Windsor. It was conveniently located for the centre of town and I was easily able to walk to the event and back.… Read more
"Clean and convenient"
I stayed at Charles House for a night when attending an event in Windsor. It was conveniently located for the centre of town and I was easily able to walk to the event and back. Read less
Likes:
The room was very clean and well-equipped, with an excellent hairdryer. The bathroom was small but more than adequate for a one night stay.
Dislikes:
It was slightly eerie to have no human contact with anyone at the guest house but the code system worked well and for one night I had everything I needed.
Guest Review for Charles House, Windsor
Linda
Mature Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
1
Cleanliness:
3
Facilities:
5
Staff service:
1
Location:
5
"Great location"
We came for 3 nights. Great location. Not sure if this is a hotel or Airbnb. We never spoke to anyone.… Read more
"Great location"
We came for 3 nights. Great location. Not sure if this is a hotel or Airbnb. We never spoke to anyone. Read less
Likes:
Location!!
Dislikes:
There was no one to talk to about the area etc. I left a note for more coffee which was ignored. Is this an Airbnb? Not sure but if so I think they would give more coffee. Or is it a hotel? If so they
Response from Charles House:
Charles House is a guesthouse and certainly not on any Airbnb site - I have to have insurance, fire certificates and am checked by Visit England every year!! It states very cleary that I do not live on the premises but there is a telephone in the room or you could email if you needed anything. Coffee, tea, hot chocolate and biscuits and replenished everyday when your room is serviced.
Guest Review for Charles House, Windsor
ard
Young Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"perfect location, close to windsor castle and city centre"
very relaxing place that had all the amenities needed neaarby… Read more
"perfect location, close to windsor castle and city centre"
very relaxing place that had all the amenities needed neaarby Read less
Likes:
the rooms where opened by a code received a few days prior to arrival this made check-in and check-out so much easier. a great new experience
Dislikes:
None
Guest Review for Charles House, Windsor
Marie
Young Couple
Stayed: Jan '18
3
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
1
Cleanliness:
5
Facilities:
4
Staff service:
1
Location:
3
Breakfast:
1
"Nice room, easy access to Windsor"
Quick overnight stay… Read more
"Nice room, easy access to Windsor"
Quick overnight stay Read less
Likes:
Room was lovely
Dislikes:
Location next to busy main road, not ideal.
Response from Charles House:
So sorry you had such an unpleasant stay after upgrading you to my largest room. Was I unpleasant to you when you telephoned me after ignoring all my email and text messages that you gave me 1 out of 5 and really intrigued why you would give breakfast 1 out of 5 when you never had a breakfast?
Guest Review for Charles House, Windsor
Kevin
Alone
Stayed: Jan '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Comfortable stay"
For businesses at local office… Read more
"Comfortable stay"
For businesses at local office Read less
Likes:
Ease of access, with remote code. Always clean and comfortable. Good shower. Provision of a fridge.
Dislikes:
With the heavy winds overnight, the hotel sign was making a lot of noise, rattling and banging about. Not the fault of the owner.
Guest Review for Charles House, Windsor
Wayne
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Comfortable stay"
In Windsor for a friend's birthday party. Location at Charles House perfect for us...and also for a stroll into town as it turned out. Had a good explore on Sunday morning! We stayed in Henry room whi… Read more
"Comfortable stay"
In Windsor for a friend's birthday party. Location at Charles House perfect for us...and also for a stroll into town as it turned out. Had a good explore on Sunday morning! We stayed in Henry room which is both spacious and well appointed. The room was surpringly quiet considering the location by a busy intersection. The keyless system works really well...great idea! We thoroughly enjoyed our stay Read less
Likes:
As above
Dislikes:
None
Guest Review for Charles House, Windsor
Elena
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"Excellent location and ease of use"
Short stay to visit Windsor Castle and environs. This was our second stay at Charles House.… Read more
"Excellent location and ease of use"
Short stay to visit Windsor Castle and environs. This was our second stay at Charles House. Read less
Likes:
The location is very convenient fr Windsor castle, the Thames, and Eaton. There are a lot of restaurants nearby within walking distance.

Getting access to the room is very convenient (keypad).
Dislikes:
The breakfast was a bit skimpy.
Response from Charles House:
Thanks for taking the time to review Charles House and it was lovely to welcome you back. The 'Quick Start Breakfast' is descibed very clearly and is really just available if somebody is scooting off early in the morning, there are so many lovely cafes and restaurants just a 5 minute walk away in the town centre. Hope to welcome you back again. Barbara
Guest Review for Charles House, Windsor
Kevin
Alone
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Easy to book, keyless entry is a great bonus"
Business, for working at the local office. Stayed for two nights.… Read more
"Easy to book, keyless entry is a great bonus"
Business, for working at the local office. Stayed for two nights. Read less
Likes:
Facilities are just what I need. A comfortable bed, a good shower, a large TV and a fridge.
Dislikes:
A difficult one to critique. For me, a breakfast bowl, plate and knife would be perfect. Understandable that these items may prove difficult to provide. I will try and remember to bring my own.
Response from Charles House:
Thanks for taking the time to review Charles House and I am glad you enjoyed your stay. I don't normally add plates and bowls to the room unless my 'quick start breakfast' is requested as it clutters up the table, but hopefully you will return and if so, please put a note on your booking and I will put some in. Thanks Barbara
Guest Review for Charles House, Windsor
Gregory
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Convenient, affordable"
The Charles is a 4 room hotel converyed from a row house. It is a 2 minute walk from a large car park, across the street from a market and a 10 minute walk to the Castle. The price was a deal. Fridge… Read more
"Convenient, affordable"
The Charles is a 4 room hotel converyed from a row house. It is a 2 minute walk from a large car park, across the street from a market and a 10 minute walk to the Castle. The price was a deal. Fridge and tea kettle in room. No lobby or staff, we only saw a live person once. Hotel and rooms are accessed by combo lock, all booking is handled on line. The rooms are clean, modern and comfortable. Read less
Likes:
Close, affordable
Dislikes:
No
Guest Review for Charles House, Windsor
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