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Charles House Windsor
Visit England 4 Stars Guest Accommodation – Room Only
Guest house
Guest Rating: 4.5
See all 39 reviews
89 Arthur Road

Windsor, 

Berkshire, 


SL4 1RU,  United Kingdom
Average Guest Rating for Charles House, Windsor
Guest reviews for Charles House, Windsor are provided by real guests who have actually stayed at the property.
Rooms:
4.8
Value:
4.4
Friendliness:
4.0
Cleanliness:
4.7
Facilities:
4.5
Staff service:
4.2
Location:
4.3
Breakfast:
3.6
Guest Rating:
4.5
From 39 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Theresa
Mature Couple
Stayed: Oct '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
3
"Place to sleep"
Okay place to sleep. Adequate I suppose. No frills and a bit further from castle and town. On buysy road. Parking across street and down road so you have to walk a bit carrying luggage. Place smel… Read more
"Place to sleep"
Okay place to sleep. Adequate I suppose. No frills and a bit further from castle and town. On buysy road. Parking across street and down road so you have to walk a bit carrying luggage. Place smells moldy or musty. Read less
Likes:
Good communication. Owner manager tries hard to make pleasant
Dislikes:
Room not near enough to desired location to castle and restaurants. Musty or mold smell.
Guest Review for Charles House, Windsor
Susan
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Friendly staff and great rooms"
Due to a delay in transport, I arrived late in the night so wasn’t able to enjoy the incredible room as much as I would r liked, but thankfully, there were biscuits and coffee available, as I was unab… Read more
"Friendly staff and great rooms"
Due to a delay in transport, I arrived late in the night so wasn’t able to enjoy the incredible room as much as I would r liked, but thankfully, there were biscuits and coffee available, as I was unable to get any dinner! Read less
Likes:
The room was huge with plenty of storage, a fabulous bathroom and tea/coffee facilities. The house has great security features, with a PIN code access to the front door and room.
Dislikes:
None
Guest Review for Charles House, Windsor
Gerald
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"easy, pleasant, comfortable, convenient"
We found that the Barbara was very easy and accommodating to make the reservation,answering and providing information on Windsor. Although somewhat apprehensive we were pleasantly surprised how easy i… Read more
"easy, pleasant, comfortable, convenient"
We found that the Barbara was very easy and accommodating to make the reservation,answering and providing information on Windsor. Although somewhat apprehensive we were pleasantly surprised how easy it was to have access to the house and the room. The room was extremely comfortable, with all the necessities to make the stay effortless. Read less
Likes:
The room was great, the walk to town was quite simple and safe. And Barbara was so nice to provide any and all of our requests. It was a no worries stay.
Dislikes:
Too short .. would have extended another night, but it was already booked.
Guest Review for Charles House, Windsor
Catherine
Family with older Children
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Perfect Location for a long weekend"
My daughter and I wanted to spend a long weekend in Windsor. I was finding it hard to find a reasonable priced hotel within walking distance on main Windsor.
So pleased we found Charles house. Emai… Read more
"Perfect Location for a long weekend"
My daughter and I wanted to spend a long weekend in Windsor. I was finding it hard to find a reasonable priced hotel within walking distance on main Windsor.
So pleased we found Charles house. Email communication with Barbara was brilliant, the key pad entry systems were so much better than having to remember a key, the house is a 10min stroll to the main part of Windsor and the fridge freezer in the room was fantastic as there is a co-op directly opposite.
Barbara answered any queries I had Read less
Likes:
Location perfect. Car parking cheap for 24 hours and just round the corner. House very clean, great selection of branded tea and coffee bags ! Barbaras knowledge and communication was brilliant.
Dislikes:
Not a huge issue, but a separate hand towel would have been handy as although we had 2 towels each, we had to use one as a hand towel. We have long hair so it's nice to be able to have a 'hair' towel
Guest Review for Charles House, Windsor
Andrea
With a colleague
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
1
"Good Location and Spacious Room"
My friend and I spent two nights in the Victoria room. It's VERY spacious which is nice. The guest house is on a busy street, so it's not peaceful and quiet. Keep that in mind if you wish for quiet or… Read more
"Good Location and Spacious Room"
My friend and I spent two nights in the Victoria room. It's VERY spacious which is nice. The guest house is on a busy street, so it's not peaceful and quiet. Keep that in mind if you wish for quiet or outdoor gardens spaces as there are none that I know of. This is place to sleep and clean up and as such, it's a good value. Read less
Likes:
The price was right and the location good. I appreciated the attentiveness of Barbara most of all, especially when we accidentally got locked out of the house and room. That was remedied with one call
Dislikes:
I prefer a more cozy home like BnB which is not what this place is. Breakfast is not included, but dining is close. They are attentive to evaluations so I have mentioned a new mattress is needed
Guest Review for Charles House, Windsor
Dawn
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great size room & only few mins walk to castle/town centre"
Mid week break to visit windsor castle & Hampton Court Palace & Legoland!!… Read more
"Great size room & only few mins walk to castle/town centre"
Mid week break to visit windsor castle & Hampton Court Palace & Legoland!! Read less
Likes:
Handy 5min walk to centre of windsor,handy supermarket across the rd,room
Big ,clean & comfortable & great to have a fridge in the room
Dislikes:
Slightly noisy with the traffic outside as i’m used to the silence in a rural area!!!!
Guest Review for Charles House, Windsor
Peter
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Comfort &Convenience"
This is our 3rd stay on a mini break for the racing. Enjoyed a nice couple of days in Windsor before moving on.… Read more
"Comfort &Convenience"
This is our 3rd stay on a mini break for the racing. Enjoyed a nice couple of days in Windsor before moving on. Read less
Likes:
Charles House is clean and very convenient, ideal for a short stay.
Dislikes:
I say short stay only because parking costs might become prohibitive over longer periods. We did visit by train once so parking not an issue. The station and car park are very close by, 1-2 minutes.
Guest Review for Charles House, Windsor
Jez
Alone
Stayed: May '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Convenient clean bed for the night"
An excellent room and very convenient for the town centre. No mess By around with having to check in. A very simple and easy procedure. I was very impressed
I cannot Christmas moment in the friendli… Read more
"Convenient clean bed for the night"
An excellent room and very convenient for the town centre. No mess By around with having to check in. A very simple and easy procedure. I was very impressed
I cannot Christmas moment in the friendliness or the breakfast as I did not see anyone and I did not eat there. I have put a good rating only because I cannot submit this without rating it. Read less
Likes:
The location was perfect and the room was great
Dislikes:
No
Guest Review for Charles House, Windsor
Pamela
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
4
"Clean and convenient"
I stayed at Charles House for a night when attending an event in Windsor. It was conveniently located for the centre of town and I was easily able to walk to the event and back.… Read more
"Clean and convenient"
I stayed at Charles House for a night when attending an event in Windsor. It was conveniently located for the centre of town and I was easily able to walk to the event and back. Read less
Likes:
The room was very clean and well-equipped, with an excellent hairdryer. The bathroom was small but more than adequate for a one night stay.
Dislikes:
It was slightly eerie to have no human contact with anyone at the guest house but the code system worked well and for one night I had everything I needed.
Guest Review for Charles House, Windsor
Linda
Mature Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
1
Cleanliness:
3
Facilities:
5
Staff service:
1
Location:
5
"Great location"
We came for 3 nights. Great location. Not sure if this is a hotel or Airbnb. We never spoke to anyone.… Read more
"Great location"
We came for 3 nights. Great location. Not sure if this is a hotel or Airbnb. We never spoke to anyone. Read less
Likes:
Location!!
Dislikes:
There was no one to talk to about the area etc. I left a note for more coffee which was ignored. Is this an Airbnb? Not sure but if so I think they would give more coffee. Or is it a hotel? If so they
Response from Charles House:
Charles House is a guesthouse and certainly not on any Airbnb site - I have to have insurance, fire certificates and am checked by Visit England every year!! It states very cleary that I do not live on the premises but there is a telephone in the room or you could email if you needed anything. Coffee, tea, hot chocolate and biscuits and replenished everyday when your room is serviced.
Guest Review for Charles House, Windsor
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