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Ashgrove House Plymouth
AA 3 Stars Guest Accommodation
Guest house
Guest Rating: 3.7
See all 74 reviews
218 Citadel Road , The Hoe

Plymouth, 

Devon, 


PL1 3BB,  United Kingdom
Average Guest Rating for Ashgrove House, Plymouth
Guest reviews for Ashgrove House, Plymouth are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.0
Cleanliness:
3.6
Facilities:
3.4
Staff service:
3.9
Location:
4.5
Breakfast:
4.1
Guest Rating:
3.7
From 74 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Lionel
Young Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
2
Breakfast:
4
"Not so good"
On arrival we were allocated room 5, on going to the room there was a very bad smell eminating from the ensuite. I went down to see the landlady who arrived with a bottle of MR Muscle drain cleaner… Read more
"Not so good"
On arrival we were allocated room 5, on going to the room there was a very bad smell eminating from the ensuite. I went down to see the landlady who arrived with a bottle of MR Muscle drain cleaner and stated this happened occasionally as the pipe work for the saniflow was too level to allow waste to always flow, to add to the problem both extractor fans in the ensuite were not working. The Mr Muscle did the trick on the pipes??? The bottom of the toilet bowel needed a good scub. Read less
Likes:
Breakfast was adequate hot a well cooked.
Dislikes:
Add to the above the shower was not overly clean. 1 bedside light not workig. A dirty mark on the double bed duvet cover. So I cannot recommend this hotel
Guest Review for Ashgrove House, Plymouth
Steven
Family with older Children
Stayed: Aug '16
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
2
"A great Break Away!"
Short and sweet....the lady and dog were nice... rooms are basic but overall we had a decent stay!… Read more
"A great Break Away!"
Short and sweet....the lady and dog were nice... rooms are basic but overall we had a decent stay! Read less
Likes:
Being comfortable in the room.
Dislikes:
Didn't like the bathroom...too small.
Guest Review for Ashgrove House, Plymouth
Anton
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Convenient"
late arrival from the ferry, busy during reception, but adequately helped to park the bicycles. Quit night with sufficient facilities… Read more
"Convenient"
late arrival from the ferry, busy during reception, but adequately helped to park the bicycles. Quit night with sufficient facilities Read less
Likes:
room for bicycles, good breakfast
Dislikes:
None
Guest Review for Ashgrove House, Plymouth
Susan
Group of Adults
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A DELIGHT"
It was a real treat to discover that we were to stay in a beautiful Grade II listed early Victorian property which still has many of its original features.

Theresa (the owner) was most approachable… Read more
"A DELIGHT"
It was a real treat to discover that we were to stay in a beautiful Grade II listed early Victorian property which still has many of its original features.

Theresa (the owner) was most approachable, and her dog (Bella) adorable.

The nature of our stay required many extra considerations, all of which were met by Theresa without hesitation.

This is an excellent value place to stay! Read less
Likes:
The friends that stayed with me were American, and I was particularly pleased for them that such hospitality was extended - not only by Theresa, but the people of Plymouth in general
Dislikes:
None
Guest Review for Ashgrove House, Plymouth
alona
Family with older Children
Stayed: Sep '15
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
2
"Very average"
Upon arrival we were greeted by the owner who although was very efficient was not at all welcoming or friendly. This theme continued. The room was furnished with cheap items. The bed was very noisy s… Read more
"Very average"
Upon arrival we were greeted by the owner who although was very efficient was not at all welcoming or friendly. This theme continued. The room was furnished with cheap items. The bed was very noisy so we did not get a decent nights sleep. The breakfast was adequate with the owner being efficient but not friendly. She just seemed to complain about how busy she was and couldn't wait to get rid of people so she could prepare for the next guests. We won't be returning here. Read less
Likes:
The owner did sell us a parking ticket so we could leave our car for the day which was very reasonable.
Dislikes:
The owner needs to be more friendly and welcoming. There are alot of places to stay around here and this place did not stand out.
Guest Review for Ashgrove House, Plymouth
colin
Alone
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"clean & comfortable"
one night stay very nice and clean and tidy… Read more
"clean & comfortable"
one night stay very nice and clean and tidy Read less
Likes:
good location easy to find great value
Dislikes:
no
Guest Review for Ashgrove House, Plymouth
Chris
Mature Couple
Stayed: Sep '15
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
4
"noisy and grubby"
Owner was abrupt initially on arrival even though we had pre-booked. The carpet had not been cleaned, used soap in shower still. dated decor that is being updated we understand. Noisy guests and owner… Read more
"noisy and grubby"
Owner was abrupt initially on arrival even though we had pre-booked. The carpet had not been cleaned, used soap in shower still. dated decor that is being updated we understand. Noisy guests and owner told them so as well at gone midnight. Read less
Likes:
The house has a faded grandeur, high ceilings and a great position for exploring Plymouth. Breakfast was good if not spectacular, if the room and shower had been clean it would have been good value
Dislikes:
Dirty room although bedding was clean along with towels all very clean so basics ok
Guest Review for Ashgrove House, Plymouth
Paul
Mature Couple
Stayed: Sep '15
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Wouldn't stay again"
Ok… Read more
"Wouldn't stay again"
Ok Read less
Likes:
Quiet place. Very good location. Breakfast ok, just eg undercooked and burn toast let it down.
Dislikes:
Shower to small, not suitable for bigger person. Water from tap not drinkable even after boiling.
Response from Ashgrove House:
I am sorry you did not find this a good place to stay I don't understand about the water as it is all mains water.
Guest Review for Ashgrove House, Plymouth
Binny
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Good stay"
Was good.… Read more
"Good stay"
Was good. Read less
Likes:
Good location.
Dislikes:
Unwanted comment by the cook.
Guest Review for Ashgrove House, Plymouth
Guillermo
Young Couple
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
1
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
2
"NICE"
bland… Read more
"NICE"
bland Read less
Likes:
location
Dislikes:
we would like to have Wifi and Towels
Response from Ashgrove House:
We do have towels and shower mats in all the rooms . and wifi, all you have to do is ask for the code
Guest Review for Ashgrove House, Plymouth
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