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Ashgrove House Plymouth
AA 3 Stars Guest Accommodation
Guest house
Guest Rating: 3.7
See all 72 reviews
218 Citadel Road, The Hoe

Plymouth, 

Devon, 


PL1 3BB,  England
Average Guest Rating for Ashgrove House, Plymouth
Guest reviews for Ashgrove House, Plymouth are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.8
Friendliness:
4.0
Cleanliness:
3.7
Facilities:
3.5
Staff service:
3.9
Location:
4.5
Breakfast:
4.1
Guest Rating:
3.7
From 72 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Anton
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Convenient"
late arrival from the ferry, busy during reception, but adequately helped to park the bicycles. Quit night with sufficient facilities… Read more
"Convenient"
late arrival from the ferry, busy during reception, but adequately helped to park the bicycles. Quit night with sufficient facilities Read less
Likes:
room for bicycles, good breakfast
Dislikes:
None
Guest Review for Ashgrove House, Plymouth
Susan
Group of Adults
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A DELIGHT"
It was a real treat to discover that we were to stay in a beautiful Grade II listed early Victorian property which still has many of its original features.

Theresa (the owner) was most approachable… Read more
"A DELIGHT"
It was a real treat to discover that we were to stay in a beautiful Grade II listed early Victorian property which still has many of its original features.

Theresa (the owner) was most approachable, and her dog (Bella) adorable.

The nature of our stay required many extra considerations, all of which were met by Theresa without hesitation.

This is an excellent value place to stay! Read less
Likes:
The friends that stayed with me were American, and I was particularly pleased for them that such hospitality was extended - not only by Theresa, but the people of Plymouth in general
Dislikes:
None
Guest Review for Ashgrove House, Plymouth
alona
Family with older Children
Stayed: Sep '15
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
2
"Very average"
Upon arrival we were greeted by the owner who although was very efficient was not at all welcoming or friendly. This theme continued. The room was furnished with cheap items. The bed was very noisy s… Read more
"Very average"
Upon arrival we were greeted by the owner who although was very efficient was not at all welcoming or friendly. This theme continued. The room was furnished with cheap items. The bed was very noisy so we did not get a decent nights sleep. The breakfast was adequate with the owner being efficient but not friendly. She just seemed to complain about how busy she was and couldn't wait to get rid of people so she could prepare for the next guests. We won't be returning here. Read less
Likes:
The owner did sell us a parking ticket so we could leave our car for the day which was very reasonable.
Dislikes:
The owner needs to be more friendly and welcoming. There are alot of places to stay around here and this place did not stand out.
Guest Review for Ashgrove House, Plymouth
colin
Alone
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"clean & comfortable"
one night stay very nice and clean and tidy… Read more
"clean & comfortable"
one night stay very nice and clean and tidy Read less
Likes:
good location easy to find great value
Dislikes:
no
Guest Review for Ashgrove House, Plymouth
Chris
Mature Couple
Stayed: Sep '15
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
4
"noisy and grubby"
Owner was abrupt initially on arrival even though we had pre-booked. The carpet had not been cleaned, used soap in shower still. dated decor that is being updated we understand. Noisy guests and owner… Read more
"noisy and grubby"
Owner was abrupt initially on arrival even though we had pre-booked. The carpet had not been cleaned, used soap in shower still. dated decor that is being updated we understand. Noisy guests and owner told them so as well at gone midnight. Read less
Likes:
The house has a faded grandeur, high ceilings and a great position for exploring Plymouth. Breakfast was good if not spectacular, if the room and shower had been clean it would have been good value
Dislikes:
Dirty room although bedding was clean along with towels all very clean so basics ok
Guest Review for Ashgrove House, Plymouth
Paul
Mature Couple
Stayed: Sep '15
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Wouldn't stay again"
Ok… Read more
"Wouldn't stay again"
Ok Read less
Likes:
Quiet place. Very good location. Breakfast ok, just eg undercooked and burn toast let it down.
Dislikes:
Shower to small, not suitable for bigger person. Water from tap not drinkable even after boiling.
Response from Ashgrove House:
I am sorry you did not find this a good place to stay I don't understand about the water as it is all mains water.
Guest Review for Ashgrove House, Plymouth
Binny
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Good stay"
Was good.… Read more
"Good stay"
Was good. Read less
Likes:
Good location.
Dislikes:
Unwanted comment by the cook.
Guest Review for Ashgrove House, Plymouth
Guillermo
Young Couple
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
1
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
2
"NICE"
bland… Read more
"NICE"
bland Read less
Likes:
location
Dislikes:
we would like to have Wifi and Towels
Response from Ashgrove House:
We do have towels and shower mats in all the rooms . and wifi, all you have to do is ask for the code
Guest Review for Ashgrove House, Plymouth
Kim
Group of Adults
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect locatin for access to Theatre Royal, Hoe and Barbican."
Although we only stayed one night we were made very welcome. We arrived early but were given our keys and were able to leave our bags at the hotel so that we could go out without the bother of carryi… Read more
"Perfect locatin for access to Theatre Royal, Hoe and Barbican."
Although we only stayed one night we were made very welcome. We arrived early but were given our keys and were able to leave our bags at the hotel so that we could go out without the bother of carrying them. Read less
Likes:
Friendly people who were helpful and informative. Nothing was too much trouble for them. Breakfast was good, plenty of it and well served.
Dislikes:
No.
Guest Review for Ashgrove House, Plymouth
Jan
Group of Adults
Stayed: Jul '15
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Option for one night"
Arrived late and got a good pub recommended. Left early in the morning.… Read more
"Option for one night"
Arrived late and got a good pub recommended. Left early in the morning. Read less
Likes:
Late check-in, location, breakfast, price
Dislikes:
There is basically only one thing that was really bad during stay: the bed. As it is the most essential part of a good nights sleep, there should be invested some money.
Guest Review for Ashgrove House, Plymouth
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