Average Guest Rating for Imperial Plymouth, Plymouth
Guest reviews for Imperial Plymouth, Plymouth are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.5 |
| Value: | | 4.6 |
| Friendliness: | | 4.9 |
| Cleanliness: | | 4.8 |
| Facilities: | | 4.5 |
| Staff service: | | 4.9 |
| Location: | | 4.8 |
| Breakfast: | | 4.8 |
Guest Rating:
From 325 reviews
Guest Reviews
|
Jan
Family with older Children
Stayed: Jun '17 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Great Professional hospitality"
We got an instant warm welcome and were shown to a compact, but really great room - everything we needed, comfortable and classy. Very comfortable beds and quiet at night. It felt as if the hotel wa… Read more
"Great Professional hospitality"
We got an instant warm welcome and were shown to a compact, but really great room - everything we needed, comfortable and classy. Very comfortable beds and quiet at night. It felt as if the hotel was run by people who knew and understood the hospitality industry and were real professionals at it.
Would definitely go back if in PLymouth. Read less
Likes:
Everything.. Especially providing a comprehensive gluten-free breakfast menu. Someone had clearly understood the issues..
Guest Review for Imperial Plymouth, Plymouth
|
Christopher
Mature Couple
Stayed: Jun '17 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"We had an enjoyable stay at The Imperial Hotel"
My wife and I stayed at The Hotel in order to be with our son and daughter in law (who had stayed here before) in order to spend time with our eldest grandchildren over their birthdays weekend. The we… Read more
"We had an enjoyable stay at The Imperial Hotel"
My wife and I stayed at The Hotel in order to be with our son and daughter in law (who had stayed here before) in order to spend time with our eldest grandchildren over their birthdays weekend. The weather was good/great very hot and dry. The hotel is clean and tidy and very well located. Read less
Likes:
Weather. Cleanliness of Hotel and Laundry. Friendliness of staff. Rooms. hotel location
Dislikes:
Lack of car parking facilities. Stairs in hotel persons with mobility problems may find this a problem but we managed
Guest Review for Imperial Plymouth, Plymouth
|
Moira
Alone
Stayed: Jun '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Perfect for an overnight stay or short break"
An overnight stay to collect daughter from University. With a long drive to and from Plymouth, I like to stay somewhere that's quiet and comfortable where I will get a good night's sleep. The Imperi… Read more
"Perfect for an overnight stay or short break"
An overnight stay to collect daughter from University. With a long drive to and from Plymouth, I like to stay somewhere that's quiet and comfortable where I will get a good night's sleep. The Imperial provided everything needed. Read less
Likes:
A nice, comfortable room and lovely shower. Enjoyed breakfast too with a good selection of cereals, fruit and yoghurts and a nicely cooked breakfast.
Guest Review for Imperial Plymouth, Plymouth
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Perfect Location"
Felt I was a valued customer… Read more
"Perfect Location"
Felt I was a valued customer Read less
Likes:
All The staff are very friendly and attentive. The hotel is very clean and the Tea and coffee in the room is a big plus. The breakfast in the morning was excellent.I would not hesitate on returning.
Guest Review for Imperial Plymouth, Plymouth
|
Paul
Family with older Children
Stayed: Mar '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Excellent in all respects- appart from the pillows!"
one night with family for an event.… Read more
"Excellent in all respects- appart from the pillows!"
one night with family for an event. Read less
Likes:
Friendly staff- so nice not to be in a chain.
Guest Review for Imperial Plymouth, Plymouth
|
David
Alone
Stayed: Mar '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Good Stay, great location, friendly staff, large room, very clean, great breakfast, will stay again."
One night stay on business. Will stay again soon.… Read more
"Good Stay, great location, friendly staff, large room, very clean, great breakfast, will stay again."
One night stay on business. Will stay again soon. Read less
Likes:
Relaxed and friendly staff. Very helpful.
Guest Review for Imperial Plymouth, Plymouth
|
Lynda
Alone
Stayed: Feb '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Terrific place"
Overall excellent as ever… Read more
"Terrific place"
Overall excellent as ever Read less
Likes:
Lovely room, really clean, very friendly team of staff, great breakfast with masses of choice
Guest Review for Imperial Plymouth, Plymouth
|
Lynda
Mature Couple
Stayed: Feb '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Clean, welcoming hotel with good breakfast."
Comfortable and welcoming.… Read more
"Clean, welcoming hotel with good breakfast."
Comfortable and welcoming. Read less
Likes:
All of the above and the situation.
Guest Review for Imperial Plymouth, Plymouth
|
Kenneth
Alone
Stayed: Jan '17 | |
Would not recommend to others.
| Rooms: | | 2 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 2 |
| Facilities: | | 3 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 4 |
"Very friendly staff rooms tired"
room at the very top up narrow passage ways… Read more
"Very friendly staff rooms tired"
room at the very top up narrow passage ways Read less
Likes:
excellent helpful staff
Response from Imperial Plymouth:
Thank you for your review, I am pleased you liked the staff but sorry however that you didn't like the kingsize room on the 2nd floor with balcony. Within our team we all have different rooms that we prefer - the room you stayed in was decorated within the last 2 years but perhaps the style was not to your liking. I am about to put some 360 degree photos onto our website so that people will be informed in advance about our Victorian building and whether it will suit them. All the best
Guest Review for Imperial Plymouth, Plymouth
|
Jonathan
Mature Couple
Stayed: Nov '16 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Very happy"
Very pleasant helpful staff. Hotel was spotless. Have stayed before and will stay again… Read more
"Very happy"
Very pleasant helpful staff. Hotel was spotless. Have stayed before and will stay again Read less
Likes:
It was all very good
Guest Review for Imperial Plymouth, Plymouth
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