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Imperial Plymouth Plymouth
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 4.7
See all 193 reviews
3 Windsor Villas, Lockyer Street, The Hoe

Plymouth, 

Devon, 


PL1 2QD,  England
Average Guest Rating for Imperial Plymouth, Plymouth
Guest reviews for Imperial Plymouth, Plymouth are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.5
Staff service:
4.8
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 193 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
David
Mature Couple
Stayed: Nov '14
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"central to all areas"
Generally good breakfast ok lots of choice but cooked breakfast bit underdone, very close to centre and all attractions… Read more
"central to all areas"
Generally good breakfast ok lots of choice but cooked breakfast bit underdone, very close to centre and all attractions Read less
Likes:
close to all attractions and centre of town
Dislikes:
Room was cold in the evening, only one small radiator in one corner by the window and did not heat the room.
Response from Imperial Plymouth:
Thank you for your review David. I am pleased you found the choice at breakfast good and apologise that it was not cooked to your liking, we always check that people enjoyed their breakfast at the time and I'm not sure why we didn't pick it up earlier. The radiator in your room was on number 3 but can be increased to number 5 again I apologise and should have explained it to you on arrival. We will keep trying. All the best Louise, Proprietor
Guest Review for Imperial Plymouth, Plymouth
Philippa
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Friendly, helpful staff, lovely room, superb location"
Stayed as an overnight prior to running in the Plymouth 10K road race. The hotel was extra helpful catering for my needs - keeping my icepacks in their freezer and happily allowing a slightly late ch… Read more
"Friendly, helpful staff, lovely room, superb location"
Stayed as an overnight prior to running in the Plymouth 10K road race. The hotel was extra helpful catering for my needs - keeping my icepacks in their freezer and happily allowing a slightly late check-out so that I could shower after the race. They were happy to go out of their way to organise breakfast around the run too.

The room was large, clean and the bed linen excellent quality (always important!).

Available car parking made it all the more convenient. Read less
Likes:
The helpfulness and friendliness of the staff, both in pre-stay comms and once we'd arrived.
Dislikes:
None
Response from Imperial Plymouth:
Dear Phillipa, we'll be here - but will your knees hold out?
Guest Review for Imperial Plymouth, Plymouth
Lisa
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic"
Could not fault anything. Will certainly stay again.… Read more
"Fantastic"
Could not fault anything. Will certainly stay again. Read less
Likes:
Everything
Dislikes:
None
Guest Review for Imperial Plymouth, Plymouth
Chris
Family with older Children
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"All very good."
Great for night before uni open days.… Read more
"All very good."
Great for night before uni open days. Read less
Likes:
Helpful and friendly staff. Very relaxed n cheerful.I will definitely stay here again.near to good restaurants too.
Dislikes:
Car park ok but could have been bigger and I only just got in. But it is in the middle of the city and there ate loads of shopper car park nearby to park in.
Guest Review for Imperial Plymouth, Plymouth
Chris
Young Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Friendly and comfortable, lovely bathroom and shower"
Arrived just after 2 o clock and was greeted at the door. All staff were friendly and welcoming. The room was very clean and comftable and the was paticualy good. Breakfast was nice and just what was… Read more
"Friendly and comfortable, lovely bathroom and shower"
Arrived just after 2 o clock and was greeted at the door. All staff were friendly and welcoming. The room was very clean and comftable and the was paticualy good. Breakfast was nice and just what was needed Read less
Likes:
Connor's friendly welcome and taking us to the room. The room was very clean and nice. The shower was very nice
Dislikes:
The website, while useful, was difficult to navigate for dyslexias because of the colour scheme. It was also hard to parking information. However, booking online was easy
Guest Review for Imperial Plymouth, Plymouth
Paul
Young Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"excellent"
10 out of 10… Read more
"excellent"
10 out of 10 Read less
Likes:
how friendly the staff where, could not do enough for us.
Dislikes:
no everything was more than perfect,
Guest Review for Imperial Plymouth, Plymouth
Christopher
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxed comfortable one night stay."
We stayed at the Imperial for one night on our way back to London.… Read more
"Relaxed comfortable one night stay."
We stayed at the Imperial for one night on our way back to London. Read less
Likes:
Everything...staff, location, cleanliness, parking, food and surroundings all made the stay a very relaxing one...which was exactly what we needed.
Dislikes:
no
Response from Imperial Plymouth:
Charlie was disappointed not to meet you aswell. Thank you for your review.
Guest Review for Imperial Plymouth, Plymouth
Richard
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Quality B&B"
Short stay to visit friends in the area.… Read more
"Quality B&B"
Short stay to visit friends in the area. Read less
Likes:
Great place to use as a base for getting out and about in the area. A peaceful haven to return to in the evenings with that extra bit of class compared to others we have stayed at.
Dislikes:
You would have to be really pedantic to find anything to complain about.
Guest Review for Imperial Plymouth, Plymouth
Jeff
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Lovely house, beautifully furnished and with a friendly welcome"
High quality facilities in a good location. Nice to be greeted by name and made to feel welcome. Will certainly recommend and hope to visit again.… Read more
"Lovely house, beautifully furnished and with a friendly welcome"
High quality facilities in a good location. Nice to be greeted by name and made to feel welcome. Will certainly recommend and hope to visit again. Read less
Likes:
Room, location, staff friendliness
Dislikes:
Bathroom sink rather small and no shelf for toothbrush etc. but very minor issues and in general the room and de or were great.
Guest Review for Imperial Plymouth, Plymouth
christopher
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A 5 bed family room! A miracle in the Uk where having 3 children seems to be a crime."
Comfortable 3 bed room with a small extra 2 bed bedroom for our 2 teenagers. Friendly staff/owners. Good breakfast and good location.… Read more
"A 5 bed family room! A miracle in the Uk where having 3 children seems to be a crime."
Comfortable 3 bed room with a small extra 2 bed bedroom for our 2 teenagers. Friendly staff/owners. Good breakfast and good location. Read less
Likes:
The fact the room had beds for a family of 5. Everything else was very good too!
Dislikes:
Parking was a little tricky but this may have been due to the event on the hoe that evening.
Guest Review for Imperial Plymouth, Plymouth
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