3 Windsor Villas, Lockyer Street, The Hoe
Plymouth,
Devon,
PL1 2QD, England
Average Guest Rating for Imperial Plymouth, Plymouth
Guest reviews for Imperial Plymouth, Plymouth are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.5 |
| Value: | | 4.6 |
| Friendliness: | | 4.9 |
| Cleanliness: | | 4.8 |
| Facilities: | | 4.5 |
| Staff service: | | 4.8 |
| Location: | | 4.8 |
| Breakfast: | | 4.7 |
Guest Rating:
From 197 reviews
Guest Reviews
|
Keith
Mature Couple
Stayed: Jan '15 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 4 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Excellent value, good location."
Clean, comfortable room reasonably well appointed. The staff were friendly and helpful and the location being close to the theatre (the reason for our visit) was excellent. Overall excellent value for… Read more
"Excellent value, good location."
Clean, comfortable room reasonably well appointed. The staff were friendly and helpful and the location being close to the theatre (the reason for our visit) was excellent. Overall excellent value for money and we will stay here again. We have also already recommended this hotel to family & friends. Read less
Dislikes:
The size of the bath towels could have been bigger! (But no big deal)
Guest Review for Imperial Plymouth, Plymouth
|
LEE
With a colleague
Stayed: Nov '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Excellent"
Very nice and comfortable, great location.… Read more
"Excellent"
Very nice and comfortable, great location. Read less
Guest Review for Imperial Plymouth, Plymouth
|
Alan
Mature Couple
Stayed: Nov '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"A very welcoming and clean hotel with superb friendly staff."
A last minute trip to Plymouth. Booked an hour before leaving home. Absolutely no problem with booking and had a very warm welcome from Louise, the Hotel owner. We were upgraded to a larger room, whi… Read more
"A very welcoming and clean hotel with superb friendly staff."
A last minute trip to Plymouth. Booked an hour before leaving home. Absolutely no problem with booking and had a very warm welcome from Louise, the Hotel owner. We were upgraded to a larger room, which was great and suited our needs very well. The hotel was spotlessly clean, staff very friendly and helpful and the breakast was very well cooked. Could not recommend this hotel highly enough. Read less
Likes:
The location of the Hotel was ideal and enabled us to meet family with ease.
Guest Review for Imperial Plymouth, Plymouth
|
David
Mature Couple
Stayed: Nov '14 | |
Would not recommend to others.
| Rooms: | | 3 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 4 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 2 |
"central to all areas"
Generally good breakfast ok lots of choice but cooked breakfast bit underdone, very close to centre and all attractions… Read more
"central to all areas"
Generally good breakfast ok lots of choice but cooked breakfast bit underdone, very close to centre and all attractions Read less
Likes:
close to all attractions and centre of town
Dislikes:
Room was cold in the evening, only one small radiator in one corner by the window and did not heat the room.
Response from Imperial Plymouth:
Thank you for your review David. I am pleased you found the choice at breakfast good and apologise that it was not cooked to your liking, we always check that people enjoyed their breakfast at the time and I'm not sure why we didn't pick it up earlier. The radiator in your room was on number 3 but can be increased to number 5 again I apologise and should have explained it to you on arrival. We will keep trying. All the best Louise, Proprietor
Guest Review for Imperial Plymouth, Plymouth
|
Nicolas
Family with young Children
Stayed: Nov '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Great moment with a nice and babyfriendly staff."
We stayed 2 nights and in the chek-in, one man of the staff give us some advises to find a restaurant that week-end reached by feet .… Read more
"Great moment with a nice and babyfriendly staff."
We stayed 2 nights and in the chek-in, one man of the staff give us some advises to find a restaurant that week-end reached by feet . Read less
Likes:
Nice staff, cleany room, quiet place near the center
Guest Review for Imperial Plymouth, Plymouth
|
Philippa
Mature Couple
Stayed: Nov '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
"Friendly, helpful staff, lovely room, superb location"
Stayed as an overnight prior to running in the Plymouth 10K road race. The hotel was extra helpful catering for my needs - keeping my icepacks in their freezer and happily allowing a slightly late ch… Read more
"Friendly, helpful staff, lovely room, superb location"
Stayed as an overnight prior to running in the Plymouth 10K road race. The hotel was extra helpful catering for my needs - keeping my icepacks in their freezer and happily allowing a slightly late check-out so that I could shower after the race. They were happy to go out of their way to organise breakfast around the run too.
The room was large, clean and the bed linen excellent quality (always important!).
Available car parking made it all the more convenient. Read less
Likes:
The helpfulness and friendliness of the staff, both in pre-stay comms and once we'd arrived.
Response from Imperial Plymouth:
Dear Phillipa, we'll be here - but will your knees hold out?
Guest Review for Imperial Plymouth, Plymouth
|
Lisa
Mature Couple
Stayed: Oct '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Fantastic"
Could not fault anything. Will certainly stay again.… Read more
"Fantastic"
Could not fault anything. Will certainly stay again. Read less
Guest Review for Imperial Plymouth, Plymouth
|
Chris
Family with older Children
Stayed: Oct '14 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"All very good."
Great for night before uni open days.… Read more
"All very good."
Great for night before uni open days. Read less
Likes:
Helpful and friendly staff. Very relaxed n cheerful.I will definitely stay here again.near to good restaurants too.
Dislikes:
Car park ok but could have been bigger and I only just got in. But it is in the middle of the city and there ate loads of shopper car park nearby to park in.
Guest Review for Imperial Plymouth, Plymouth
|
Chris
Young Couple
Stayed: Oct '14 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Friendly and comfortable, lovely bathroom and shower"
Arrived just after 2 o clock and was greeted at the door. All staff were friendly and welcoming. The room was very clean and comftable and the was paticualy good. Breakfast was nice and just what was… Read more
"Friendly and comfortable, lovely bathroom and shower"
Arrived just after 2 o clock and was greeted at the door. All staff were friendly and welcoming. The room was very clean and comftable and the was paticualy good. Breakfast was nice and just what was needed Read less
Likes:
Connor's friendly welcome and taking us to the room. The room was very clean and nice. The shower was very nice
Dislikes:
The website, while useful, was difficult to navigate for dyslexias because of the colour scheme. It was also hard to parking information. However, booking online was easy
Guest Review for Imperial Plymouth, Plymouth
|
Paul
Young Couple
Stayed: Sep '14 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"excellent"
10 out of 10… Read more
"excellent"
10 out of 10 Read less
Likes:
how friendly the staff where, could not do enough for us.
Dislikes:
no everything was more than perfect,
Guest Review for Imperial Plymouth, Plymouth
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