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Imperial Plymouth Plymouth
Guest house
Guest Rating: 4.7
See all 211 reviews
3 Windsor Villas, Lockyer Street, The Hoe

Plymouth, 

Devon, 


PL1 2QD,  England
Average Guest Rating for Imperial Plymouth, Plymouth
Guest reviews for Imperial Plymouth, Plymouth are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.5
Staff service:
4.8
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 211 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Fiona
Alone
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Excellent - warm, friendly, comfortable and clean… Read more
"Excellent"
Excellent - warm, friendly, comfortable and clean Read less
Likes:
As above
Dislikes:
There was no member of staff in the building over night - there was an emergency number at reception, but not in the room - if I needed help I would have had to run downstairs - should be in the room
Response from Imperial Plymouth:
Thank you for your review I am very pleased you enjoyed staying at The Imperial. We have an emergency number, as you say, at Reception, and on all the telephones in the rooms and also in the welcome book - if a guest dials 0 they will come through to our mobiles 24/7. It takes 3 mintues to reach Reception in the event of an emergency during the night - not that this has been necessary in the last 10 years. I will have a look at making this information more prominent. Thank you.
Guest Review for Imperial Plymouth, Plymouth
Tracy
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent overnight stay wished we booked for longer"
Lovely room, friendly and very helpful staff, great breakfast, good location can't fault it.… Read more
"Excellent overnight stay wished we booked for longer"
Lovely room, friendly and very helpful staff, great breakfast, good location can't fault it. Read less
Likes:
Lovely room, friendly and very helpful staff, great breakfast, good location can't fault it.
Dislikes:
None
Guest Review for Imperial Plymouth, Plymouth
Valerie
Family with older Children
Stayed: May '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely guesthouse with great service in good central location."
Stayed for 2 nights in the family suite with a double and a twin bedroom, which was brilliant when staying with a teenager who wanted her own room. Great location so able to leave the car at the guest… Read more
"Lovely guesthouse with great service in good central location."
Stayed for 2 nights in the family suite with a double and a twin bedroom, which was brilliant when staying with a teenager who wanted her own room. Great location so able to leave the car at the guesthouse all weekend and walk to the art college we were visiting,town centre, Plymouth Hoe, Barbican harbour, restaurants etc. Read less
Likes:
Lovely character building. Great service - all the staff were friendly and helpful. Excellent quality and choice for breakfast.
Dislikes:
Some of the decor was a bit tired, but still reasonable for the price. Would have liked the mattress to be slightly firmer & the pillows shallower, but this is just personal preference.
Guest Review for Imperial Plymouth, Plymouth
Stephen
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"xxx"
xxx… Read more
"xxx"
xxx Read less
Likes:
xxx
Dislikes:
xxx
Guest Review for Imperial Plymouth, Plymouth
S
Young Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very nice stay and helpful friendly staff"
Very nice stay… Read more
"Very nice stay and helpful friendly staff"
Very nice stay Read less
Likes:
Good location and nice furnishings
Dislikes:
None
Response from Imperial Plymouth:
Dear Mr & Mrs Archer, thank you for letting me know about the bathroom lights. I am pleased to say the bulbs have been changed and they are shining brightly as I write. I am sorry they weren't working for you. All the best Louise x
Guest Review for Imperial Plymouth, Plymouth
Louise
Family with older Children
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"lovely, comfortable and relaxing"
Stayed for one evening with my teenage daughter to see a performance at the Plymouth pavilions. We arrived at around 5pm and we're greeted by Louise. She asked us where we were going to be going etc… Read more
"lovely, comfortable and relaxing"
Stayed for one evening with my teenage daughter to see a performance at the Plymouth pavilions. We arrived at around 5pm and we're greeted by Louise. She asked us where we were going to be going etc and advised us that we could easily walk to the Plymouth pavilions. It was a good location to stay for this venue being just a 5 min ish walk. The room we stayed in had one double bed and another room with two single beds. The decor was lovely and the place was very nice and clean Read less
Likes:
Closeness to the Plymouth pavilions and nice relaxing and pleasing hotel room.
Dislikes:
The clocks went forward so we didn't get up in time to have breakfast so can't comment on how that was.
Guest Review for Imperial Plymouth, Plymouth
Christine
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly comfortable and clean!"
Overnight stay to watch a concert. Lovely greeting from charlie and the staff when we arrived, they remembered us from our previous stay. Pleasant helpful staff who are more than willing to help with… Read more
"Friendly comfortable and clean!"
Overnight stay to watch a concert. Lovely greeting from charlie and the staff when we arrived, they remembered us from our previous stay. Pleasant helpful staff who are more than willing to help with anything. The room was again clean and very comfortable with good quality fresh towels and tea and coffee facilities. This was our second stay and again we were not dissapointed. Breakfast was superb with a variety of choice. Read less
Likes:
Cleanliness, friendliness good value and close to amenities!
Dislikes:
No.
Response from Imperial Plymouth:
Thank you Christine, I will let Charlie know he has been recognised for a friendly welcome! All the best Louise
Guest Review for Imperial Plymouth, Plymouth
Timothy
Alone
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good value and courteous"
No problems - all good… Read more
"Good value and courteous"
No problems - all good Read less
Likes:
Clean and comfortable
Dislikes:
None
Guest Review for Imperial Plymouth, Plymouth
Alistair
Family with young Children
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Excellent. Accommodation and staff very good and friendly"
Enjoyed weekend break in Plymouth. B&B was excellent, with location perfect for what we wanted to do. Staff very friendly. Definitely stay again.… Read more
"Excellent. Accommodation and staff very good and friendly"
Enjoyed weekend break in Plymouth. B&B was excellent, with location perfect for what we wanted to do. Staff very friendly. Definitely stay again. Read less
Likes:
Room, location and friendly staff
Dislikes:
No
Guest Review for Imperial Plymouth, Plymouth
annie
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"fantastic hotel"
This is the second time we have stayed here and again we had a beautiful room with large en suite. The welcome was warm as ever - especially with the new member of the team - Charlie the gorgeous dog!… Read more
"fantastic hotel"
This is the second time we have stayed here and again we had a beautiful room with large en suite. The welcome was warm as ever - especially with the new member of the team - Charlie the gorgeous dog! The breakfast was excellent. This is a Fab hotel on the How, walking distance to the shops and nightlife, whilst being quiet location. We will stay here again without a doubt. Thankyou for your hospitality. Read less
Likes:
The room, location, breakfast and hosts.
Dislikes:
Nothing.
Response from Imperial Plymouth:
Thank you Annie and Tony, it was great to see you again. Will look out for some Linda McCartney sausages. Charlie's partial to our gluten free Tamblyns sausage! Look forward to seeing you again. Louise & Mike
Guest Review for Imperial Plymouth, Plymouth
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