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Imperial Plymouth Plymouth
Guest house
Guest Rating: 4.7
See all 224 reviews
3 Windsor Villas, Lockyer Street, The Hoe

Plymouth, 

Devon, 


PL1 2QD,  England
Average Guest Rating for Imperial Plymouth, Plymouth
Guest reviews for Imperial Plymouth, Plymouth are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.5
Staff service:
4.8
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.7
From 224 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Kerry
Family with older Children
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"You can't go wrong staying at the Imperial, Plymouth!"
We were here from the USA to move my daughter into University for the semester. This was a perfect base as we shopped and set up her flat.… Read more
"You can't go wrong staying at the Imperial, Plymouth!"
We were here from the USA to move my daughter into University for the semester. This was a perfect base as we shopped and set up her flat. Read less
Likes:
The breakfast was amazing. The staff were pleasant and helpful. The building itself was historic and well decorated.
Dislikes:
It was too short and too busy. I would have liked to have had time to stay longer and enjoy the hotel and area!
Response from Imperial Plymouth:
Thank you for your review. I hope your daughter is enjoying her studies in Plymouth. All the best
Guest Review for Imperial Plymouth, Plymouth
Martin
Young Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A friendly welcome in a great location"
We were welcomed right from the start with some great tips for places to see. The room was large and comfortable and the bar/lounge area was nice to hang out in. The guesthouse has a perfect location… Read more
"A friendly welcome in a great location"
We were welcomed right from the start with some great tips for places to see. The room was large and comfortable and the bar/lounge area was nice to hang out in. The guesthouse has a perfect location for wandering into Plymouth. Read less
Likes:
Everything was great but the big choice of breakfast options, all of which were delicious, was a highlight.
Dislikes:
None
Guest Review for Imperial Plymouth, Plymouth
Virginie
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"lovely hotel"
Very pleasant stay in a charming hotel and very nice staff.… Read more
"lovely hotel"
Very pleasant stay in a charming hotel and very nice staff. Read less
Likes:
The location of the hotel is optimal: 15 mins walk from the train station, close to city center, the Barbican and a few steps to the sea.
The personnel is very friendly and helpful.
Dislikes:
None
Response from Imperial Plymouth:
Thank you for your review. It was good to meet you. Regards, Louise & The Imperial Team
Guest Review for Imperial Plymouth, Plymouth
Peter
Alone
Stayed: Dec '15
3
Would not recommend to others.
Rooms:
1
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Nice place ,shame about the bed"
business trip plus picking daughter from university… Read more
"Nice place ,shame about the bed"
business trip plus picking daughter from university Read less
Likes:
friendly staff , very clean , great location
Dislikes:
The bed in my room ( room 4) was well passed its sell by date. it was probably the most uncomfortable bed I have slept in.if this was changed I would recommend the hotel
Response from Imperial Plymouth:
Thank you for your positive comments regarding the Imperial. I am sorry you found the bed uncomfortable there's nothing worse than a bad night's sleep. Both the bed and mattress were new on 11th January 2015 and we would generally expect to change a bed every 3 years. If you did find your way back to The Imperial I will make sure that we find a mattress to suit you. In the meantime, whilst the bed passess my standards, I will certainly monitor other guest's reactions. Thank you.
Guest Review for Imperial Plymouth, Plymouth
RICHARD
Mature Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An oasis of calm"
Our stay gave us an opportunity to relax during a very stressful house move.… Read more
"An oasis of calm"
Our stay gave us an opportunity to relax during a very stressful house move. Read less
Likes:
We were made to feel really welcome and despite being very busy, everyone took the time to chat to us and to listen to our stories about moving house.
Dislikes:
Nothing at all.
Guest Review for Imperial Plymouth, Plymouth
Alex
Alone
Stayed: Nov '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, clean and central"
Have stayed here a couple of times now on business. Feels more comfortable than a big chain hotel and the rooms are homely. Rooms are spacious and there are nice bathrooms. Internet is decent speed an… Read more
"Friendly, clean and central"
Have stayed here a couple of times now on business. Feels more comfortable than a big chain hotel and the rooms are homely. Rooms are spacious and there are nice bathrooms. Internet is decent speed and the breakfast is lovely. Also close to an excellent gym which is cheap to access (The Gym Way). Read less
Likes:
Rooms, internet speed and breakfast.
Dislikes:
A mini-fridge in rooms would be nice to store things.
Response from Imperial Plymouth:
Hello Alex, it was good to see you again. On your next visit remind me to show you where there is a fridge that you can use to store things. All the best, Louise.
Guest Review for Imperial Plymouth, Plymouth
Rachel
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"one night stay for plymouth pavillions"
Arrived late afternoon. Delighted to get a parking space so easily. Really friendly, helpful staff. Room was lovely and spacious. Very comfortable bed. Breakfast was perfect.… Read more
"one night stay for plymouth pavillions"
Arrived late afternoon. Delighted to get a parking space so easily. Really friendly, helpful staff. Room was lovely and spacious. Very comfortable bed. Breakfast was perfect. Read less
Likes:
Everything was as good or better than we expected. Really pleased with the location. Very handy for everywhere we wanted to go.
Dislikes:
No. Would definitely stay again.

Very windy night, had to get up in the middle of the night to close the bathroom window as it was banging in the wind.
Guest Review for Imperial Plymouth, Plymouth
Louise
Family with young Children
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming, friendly, clean and comfortable."
Ideally located for the theatre and shops. Staff very helpful and friendly. Accommodation clean and comfortable. Delicious gluten free breakfast. We will definitely be back!… Read more
"Welcoming, friendly, clean and comfortable."
Ideally located for the theatre and shops. Staff very helpful and friendly. Accommodation clean and comfortable. Delicious gluten free breakfast. We will definitely be back! Read less
Likes:
Everything.
Dislikes:
Nothing.
Guest Review for Imperial Plymouth, Plymouth
Tessa
With a colleague
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fab friendly b&b!"
Stayed as we were visiting the pavilions, very friendly and helpful on arrival, room was clean and comfortable, breakfast in the morning was great and staff couldn't do enough to help!… Read more
"Fab friendly b&b!"
Stayed as we were visiting the pavilions, very friendly and helpful on arrival, room was clean and comfortable, breakfast in the morning was great and staff couldn't do enough to help! Read less
Likes:
Friendly staff, lovely building, very close (walking distance) to the city centre and the hoe
Dislikes:
None
Guest Review for Imperial Plymouth, Plymouth
Duncan
Alone
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
1
"Wouldn't go back"
Stayed one night on business, regular visitor to Plymouth but first time I stayed here. Usual hotel was booked up. To be fair I usually pay more for a hotel than this cost.… Read more
"Wouldn't go back"
Stayed one night on business, regular visitor to Plymouth but first time I stayed here. Usual hotel was booked up. To be fair I usually pay more for a hotel than this cost. Read less
Likes:
free parking
Dislikes:
I had a single bed which was not really up to an adults weight and so quite uncomfortable. Shower cubicle was child size too! Breakfast was plentiful but the quality of the products wasn't that good
Response from Imperial Plymouth:
Thank you for your recent visit to the Imperial guesthouse (not hotel) and review. I will certainly monitor the feedback with guests as to the quality of the gluten free farmhouse sausages and also consider whether we should change the brand of yoghurt as mentioned in your earlier correspondence. We do have larger rooms available with varying size bathrooms and it would be no problem to upgrade you. I am sorry you were disappointed with your stay particularly as you were expecting a hotel.
Guest Review for Imperial Plymouth, Plymouth
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