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Hillrise Guest House Durham
Visit Britain 3 Stars Guest Accommodation
Guest house
Guest Rating: 4.5
See all 82 reviews
13 Durham Road West, Bowburn

Durham, 

Durham, 


DH6 5AU,  England
Average Guest Rating for Hillrise Guest House, Durham
Guest reviews for Hillrise Guest House, Durham are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.4
Facilities:
4.2
Staff service:
4.8
Location:
4.2
Breakfast:
4.7
Guest Rating:
4.5
From 82 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Joyce
Alone
Stayed: May '15
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"Very friendly but a bit dated"
The joint owner was in hospital and the other owner did the best possible. Meal on time. Location very busy road and the bed shook with traffic in the morning.… Read more
"Very friendly but a bit dated"
The joint owner was in hospital and the other owner did the best possible. Meal on time. Location very busy road and the bed shook with traffic in the morning. Read less
Likes:
Helpful owner
Dislikes:
Yes the TVs are mounted high up. It is bad for the eyes and the screen is to small. Needs a modern TV on the counter level as the Travelodges have.
Response from Hillrise Guest House:
Thank you for your review, Though we think you are rather harsh, because of your preference for a quiet room we gave you a triple room ensuite though you only paid for a single standard. We are redecorating and upgrading the the TV's as quickly as we can. That room will be done as soon as time permits.
Guest Review for Hillrise Guest House, Durham
Kay
Family with older Children
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"A homely B&B"
This B&B was ideally situated for our visit. It was not far from Durham. We found a taxi fare was slightly cheaper for two adults than the bus fare!!!… Read more
"A homely B&B"
This B&B was ideally situated for our visit. It was not far from Durham. We found a taxi fare was slightly cheaper for two adults than the bus fare!!! Read less
Likes:
The location suited and the couple who owned the establishment were very friendly.
Dislikes:
No
Response from Hillrise Guest House:
Thank you for your review we are pleased that you enjoyed your stay. Rather surprised at the Taxi fare we think you must have got a good deal there!
Guest Review for Hillrise Guest House, Durham
Victor
Alone
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"the owners made you feel at home and one of the family as well.would certainly reccomend."
it was a very good stay,owners made you part of the household. and couldnt do enough for you.the decor is a bit dated otherwise everything was perfect.in all fairness john,s better half is not in the… Read more
"the owners made you feel at home and one of the family as well.would certainly reccomend."
it was a very good stay,owners made you part of the household. and couldnt do enough for you.the decor is a bit dated otherwise everything was perfect.in all fairness john,s better half is not in the best of helth and it takes time to get things sorted.would i go back certainly i would and they take pets. Read less
Likes:
there was nothing about the stay i didnt like.good home cooked breakfast,plenty tea,coffee,milk etc. kettel.a reallcant really fault ity nice place to stay.the owners john and jackie couldnt do enough
Dislikes:
only thing really was the decor.a bit dated but then they only been there since last may.so things take time and with john,s wife not being in the best of health you can understand.but it dsnt take aw
Response from Hillrise Guest House:
Thanks for your review and we are pleased that you enjoyed your stay. Since moving here 10 months ago we have redecorated some of the rooms, unfortunately Vic the one you had was not one of them, it will be done as soon as we can but it is a bit of a vicious circle we can't rent out the room while it's being decorated and we need the income to pay for the decoration. The intention is to have recdecorated all the rooms by next year. Look forward to seeing you again.
Guest Review for Hillrise Guest House, Durham
Alexander
Family with young Children
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An excellent find! Perfect for short stay."
Friendly and helpfulowners; good value.… Read more
"An excellent find! Perfect for short stay."
Friendly and helpfulowners; good value. Read less
Likes:
Comfortbale, good value.
Dislikes:
No.
Response from Hillrise Guest House:
We thank you for staying with us and that you were so pleased with our service. We have not been able to find a fault with the TV. It's a pity you didn't tell us you were having a problem.
Guest Review for Hillrise Guest House, Durham
Hendra
Group of Adults
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Well maintained B&B"
Short but impressive. Friendly host. The owner is very hands on and attentive.… Read more
"Well maintained B&B"
Short but impressive. Friendly host. The owner is very hands on and attentive. Read less
Likes:
Typical english home & breakfast
Dislikes:
None
Response from Hillrise Guest House:
Thank you for your comments we are pleased that you enjoyed your stay.
Guest Review for Hillrise Guest House, Durham
Rebecca
Young Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Lovely friendly place to stay. Very warm and welcoming."
Very relaxing, just what we needed after a long journey.… Read more
"Lovely friendly place to stay. Very warm and welcoming."
Very relaxing, just what we needed after a long journey. Read less
Likes:
Good, clean and very warm.
Dislikes:
None
Response from Hillrise Guest House:
Thank you for your review, we are pleased that you enjoyed your stay, and good luck in your new job. Best Wishes Jacqui & John
Guest Review for Hillrise Guest House, Durham
Markus
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice stay on my way from Scotland back home to the airport"
Stayed for one night during my drive from Scotland to Manchester Airport. Good location for motorists close to the Durham South exit of the A1(M) and good bus locations to Durham town. Lovely couple w… Read more
"Nice stay on my way from Scotland back home to the airport"
Stayed for one night during my drive from Scotland to Manchester Airport. Good location for motorists close to the Durham South exit of the A1(M) and good bus locations to Durham town. Lovely couple with a dog - always good for a chat. I had a large triple room with en-suite bath, desk for working and TV. Good sleep, although people with strong ears should ask for one of the rooms not located at the street-side part of the house to avoid traffic noise in the mornings. Read less
Likes:
Everything
Dislikes:
None
Response from Hillrise Guest House:
Thank you Markus for your review. We are pleased you found our Guest house so appealing. The road noise is something we are aware of and are considering options. The room is already double glazed, Triple glazing may be an option.
Guest Review for Hillrise Guest House, Durham
Robin
Group of Adults
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"John, you were a great Chef, first class Breakfasts"
Outstanding… Read more
"John, you were a great Chef, first class Breakfasts"
Outstanding Read less
Likes:
Easy access to all areas including Durham & the Beamish Museum
Dislikes:
None
Response from Hillrise Guest House:
We are both so pleased that you were so pleased with your stay, and look forward to seeing you all again sometime.
Guest Review for Hillrise Guest House, Durham
Mary
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Superb place to stay either long or short term just outside Durham"
Was with John and Jackie for 30 nights due to house refurbishment so got to see them in action for quite a time. Always very pleasant, helpful and in fact there was nothing that was too much trouble.… Read more
"Superb place to stay either long or short term just outside Durham"
Was with John and Jackie for 30 nights due to house refurbishment so got to see them in action for quite a time. Always very pleasant, helpful and in fact there was nothing that was too much trouble. Breakfast was excellent, set you up for the day, again nothing too much trouble. Read less
Likes:
The location was ideal, just outside Durham and if you have no transport the buses literally stop just outside the house.
Dislikes:
Having to leave.... That said I arrived a stranger and have made good friends with the hosts which is a bonus as I am local but they were just as friendly with all their guests who came to stay.
Response from Hillrise Guest House:
Thank you Mary for such a glowing report, with such a long stay you had plenty of time to find faults and you didn't we are so pleased. Look forward to seeing you again soon.
Guest Review for Hillrise Guest House, Durham
Sarah
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Exceptionally kind and helpful hosts made this a happy weekend for us."
Stayed two nights to attend grandson's doctoral graduation at Durham University. Hosts could not have been more kind or accommodating; one of us was not well and they were exceptionally helpful.… Read more
"Exceptionally kind and helpful hosts made this a happy weekend for us."
Stayed two nights to attend grandson's doctoral graduation at Durham University. Hosts could not have been more kind or accommodating; one of us was not well and they were exceptionally helpful. Read less
Likes:
Friendly, comfortable, convenient, good bus service
into Durham. Landlords allowed us to eat take-away suppers in their dining room and provided all cutlery etc, which they then washed up!
Dislikes:
No.
Guest Review for Hillrise Guest House, Durham
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