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Hillrise Guest House Durham
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Guest house
Guest Rating: 4.5
See all 78 reviews
13 Durham Road West, Bowburn

Durham, 

Durham, 


DH6 5AU,  England
Average Guest Rating for Hillrise Guest House, Durham
Guest reviews for Hillrise Guest House, Durham are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.4
Facilities:
4.2
Staff service:
4.8
Location:
4.2
Breakfast:
4.7
Guest Rating:
4.5
From 78 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Hendra
Group of Adults
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Well maintained B&B"
Short but impressive. Friendly host. The owner is very hands on and attentive.… Read more
"Well maintained B&B"
Short but impressive. Friendly host. The owner is very hands on and attentive. Read less
Likes:
Typical english home & breakfast
Dislikes:
None
Response from Hillrise Guest House:
Thank you for your comments we are pleased that you enjoyed your stay.
Guest Review for Hillrise Guest House, Durham
Rebecca
Young Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Lovely friendly place to stay. Very warm and welcoming."
Very relaxing, just what we needed after a long journey.… Read more
"Lovely friendly place to stay. Very warm and welcoming."
Very relaxing, just what we needed after a long journey. Read less
Likes:
Good, clean and very warm.
Dislikes:
None
Response from Hillrise Guest House:
Thank you for your review, we are pleased that you enjoyed your stay, and good luck in your new job. Best Wishes Jacqui & John
Guest Review for Hillrise Guest House, Durham
Markus
Alone
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Nice stay on my way from Scotland back home to the airport"
Stayed for one night during my drive from Scotland to Manchester Airport. Good location for motorists close to the Durham South exit of the A1(M) and good bus locations to Durham town. Lovely couple w… Read more
"Nice stay on my way from Scotland back home to the airport"
Stayed for one night during my drive from Scotland to Manchester Airport. Good location for motorists close to the Durham South exit of the A1(M) and good bus locations to Durham town. Lovely couple with a dog - always good for a chat. I had a large triple room with en-suite bath, desk for working and TV. Good sleep, although people with strong ears should ask for one of the rooms not located at the street-side part of the house to avoid traffic noise in the mornings. Read less
Likes:
Everything
Dislikes:
None
Response from Hillrise Guest House:
Thank you Markus for your review. We are pleased you found our Guest house so appealing. The road noise is something we are aware of and are considering options. The room is already double glazed, Triple glazing may be an option.
Guest Review for Hillrise Guest House, Durham
Robin
Group of Adults
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"John, you were a great Chef, first class Breakfasts"
Outstanding… Read more
"John, you were a great Chef, first class Breakfasts"
Outstanding Read less
Likes:
Easy access to all areas including Durham & the Beamish Museum
Dislikes:
None
Response from Hillrise Guest House:
We are both so pleased that you were so pleased with your stay, and look forward to seeing you all again sometime.
Guest Review for Hillrise Guest House, Durham
Mary
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Superb place to stay either long or short term just outside Durham"
Was with John and Jackie for 30 nights due to house refurbishment so got to see them in action for quite a time. Always very pleasant, helpful and in fact there was nothing that was too much trouble.… Read more
"Superb place to stay either long or short term just outside Durham"
Was with John and Jackie for 30 nights due to house refurbishment so got to see them in action for quite a time. Always very pleasant, helpful and in fact there was nothing that was too much trouble. Breakfast was excellent, set you up for the day, again nothing too much trouble. Read less
Likes:
The location was ideal, just outside Durham and if you have no transport the buses literally stop just outside the house.
Dislikes:
Having to leave.... That said I arrived a stranger and have made good friends with the hosts which is a bonus as I am local but they were just as friendly with all their guests who came to stay.
Response from Hillrise Guest House:
Thank you Mary for such a glowing report, with such a long stay you had plenty of time to find faults and you didn't we are so pleased. Look forward to seeing you again soon.
Guest Review for Hillrise Guest House, Durham
Sarah
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Exceptionally kind and helpful hosts made this a happy weekend for us."
Stayed two nights to attend grandson's doctoral graduation at Durham University. Hosts could not have been more kind or accommodating; one of us was not well and they were exceptionally helpful.… Read more
"Exceptionally kind and helpful hosts made this a happy weekend for us."
Stayed two nights to attend grandson's doctoral graduation at Durham University. Hosts could not have been more kind or accommodating; one of us was not well and they were exceptionally helpful. Read less
Likes:
Friendly, comfortable, convenient, good bus service
into Durham. Landlords allowed us to eat take-away suppers in their dining room and provided all cutlery etc, which they then washed up!
Dislikes:
No.
Guest Review for Hillrise Guest House, Durham
BAZIN
Mature Couple
Stayed: Jun '14
4
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"courte pause avant de rejoindre l'ECOSSE"
Très bien reçus mais dans un immeuble qui mériterait une complète rénovation… Read more
"courte pause avant de rejoindre l'ECOSSE"
Très bien reçus mais dans un immeuble qui mériterait une complète rénovation Read less
Likes:
Très grande gentillesse et disponibilité des hotes
Dislikes:
Vétusté de la chambre et la salle de bains
Response from Hillrise Guest House:
We are very disappointed at this review. To say that the property is obsolete and that a complete renovation is needed we believe is a gross exaggeration. As the new owners we have previously acknowledged that we recognise that the property is in need of redecoration. This we are in the process of instigating and it will be completed later in the year. We are also somewhat bemused by the fact that the guests made such harsh criticism and yet gave an overall rating of 4 out of 5.
Guest Review for Hillrise Guest House, Durham
Richard
Alone
Stayed: Jun '14
3
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Very welcoming and no complaints"
Only one night.Room had everything I required. Hosts were extremely helpful in getting me to my sisters house… Read more
"Very welcoming and no complaints"
Only one night.Room had everything I required. Hosts were extremely helpful in getting me to my sisters house Read less
Likes:
Everything was clean in the bedroom with particularly nice towels. Breakfast was fine.
Dislikes:
I thought the décor was a little tired but as the owners had only taken over one week earlier I'm sure it will be improved.
Response from Hillrise Guest House:
Thank you for your review. We are aware that we need to redecorate, but as you say we have only just taken over the business, and will be starting as soon as is practical.
Guest Review for Hillrise Guest House, Durham
shatha
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"excellent"
comfortable… Read more
"excellent"
comfortable Read less
Likes:
the bathroom very clean
Dislikes:
None
Response from Hillrise Guest House:
Thank you for giving us such a positive reviw. We hope you will choose us next time you are in the area
Guest Review for Hillrise Guest House, Durham
P.
Mature Couple
Stayed: May '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Very wet! weather not good."
It is difficult to write a proper review about Hillrise as on the Saturday we left the property changed owners. David and George the original owners were very nice and helpful, but obviously we cannot… Read more
"Very wet! weather not good."
It is difficult to write a proper review about Hillrise as on the Saturday we left the property changed owners. David and George the original owners were very nice and helpful, but obviously we cannot comment on the new people. Read less
Likes:
It was very handy for us visiting our friends in Coxhoe, and it was on a bus route so we didn't have to use the car.
Dislikes:
Rooms were in need of re-decorating, but clean.
Response from Hillrise Guest House:
Thank you for the review. With regard to your comment on redecorating as the new owners this is something we intend to do as soon as we can.
Guest Review for Hillrise Guest House, Durham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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