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Grand Hastings Hastings
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Guest house
Guest Rating: 3.7
See all 37 reviews
1, Grand Parade

Hastings, 

East Sussex, 


TN37 6AQ,  United Kingdom
Average Guest Rating for Grand Hastings, Hastings
Guest reviews for Grand Hastings, Hastings are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.5
Cleanliness:
3.6
Facilities:
3.4
Staff service:
4.2
Location:
4.1
Breakfast:
3.9
Guest Rating:
3.7
From 37 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Alison
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very welcoming staff,clean,tidy rooms and good location"
A very good hotel for a short break… Read more
"Very welcoming staff,clean,tidy rooms and good location"
A very good hotel for a short break Read less
Likes:
Very friendly staff,good location and easy parking for the weekend
Dislikes:
Rooms perhaps a bit warm
Response from Grand Hastings:
Thank you for your kind comments which both staff and management appreciated.
Guest Review for Grand Hastings, Hastings
Peter
Family with young Children
Stayed: Sep '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Pleasant seaside hotel break"
We were a small family group on a late-summer short break by the sea. There was a staff shortage, so service was a bit slow, but the general attitude was very pleasant. The room was smaller than expec… Read more
"Pleasant seaside hotel break"
We were a small family group on a late-summer short break by the sea. There was a staff shortage, so service was a bit slow, but the general attitude was very pleasant. The room was smaller than expected and the sleeping arrangements were not as advertised. The accommodation was clean, and the breakfasts were cooked to perfection. Read less
Likes:
Breakfasts and general staff attitude were very nice.
Dislikes:
None
Response from Grand Hastings:
Thank you for kindness shown to staff and kind comments.Room 2 has always had a double bed and a tiered 2 bunk beds unit,making it ideal for 2 adults and up to two young children, no seaview(as described on websites),so puzzled by "sleeping arrangements" comment?
Guest Review for Grand Hastings, Hastings
Emma
Group of Adults
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Good, clean, friendly, basic, value for money"
On holiday with my adult son who has learning disabilities. We felt very welcome and the manager informed us of local history and lots of local attractions that we should visit.… Read more
"Good, clean, friendly, basic, value for money"
On holiday with my adult son who has learning disabilities. We felt very welcome and the manager informed us of local history and lots of local attractions that we should visit. Read less
Likes:
Great location and better service than I expected given the price.
Dislikes:
A breakfast menu would have been nice. An extra shelf in the bedroom would have been useful.
Response from Grand Hastings:
STAFF AND MYSELF ENJOYED LOOKING AFTER THESE SPECIAL GUESTS.YOUR KINDNESS AND WELCOMING COMMENTS ARE MUCH APPRECIATED.
Guest Review for Grand Hastings, Hastings
Wess
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
3
"Welcoming!"
Short but enjoyable… Read more
"Welcoming!"
Short but enjoyable Read less
Likes:
The very friendly hotelowner!
Dislikes:
No
Response from Grand Hastings:
We are all delighted when a guest enjoys their stay with us; thank you for your kind words. Staff also appreciated the awesome healthy roar of this Scandinavian's V8 Maserati as he departed!
Guest Review for Grand Hastings, Hastings
Scott
Young Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely little hotel for a bank holiday weekend away"
We had a lovely stay, the hotel staff were very friendly and accommodating, the room was nice and the beds were comfy. We had a great view of the sea front and the facilities in the room were fine.… Read more
"Lovely little hotel for a bank holiday weekend away"
We had a lovely stay, the hotel staff were very friendly and accommodating, the room was nice and the beds were comfy. We had a great view of the sea front and the facilities in the room were fine. Read less
Likes:
The company was good, breakfast was adequate, the view from the room was lovely.
Dislikes:
Wheelchair access was a little tight, but manageable.
Response from Grand Hastings:
IT WAS A PLEASURE LOOKING AFTER YOU BOTH.THANK YOU FOR YOUR KIND WORDS ABOUT THE STAFF.
Guest Review for Grand Hastings, Hastings
Anita
Group of Adults
Stayed: Aug '17
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Lovely seaview and very pleasant bedroom"
Bedroom needed for overnight stay. Lovely seaview and comfortable bedroom. Enjoyable hot breakfast. Friendly staff. Short walk to White Rock Theatre and pier.… Read more
"Lovely seaview and very pleasant bedroom"
Bedroom needed for overnight stay. Lovely seaview and comfortable bedroom. Enjoyable hot breakfast. Friendly staff. Short walk to White Rock Theatre and pier. Read less
Likes:
Bedroom and lovely seaview.
Dislikes:
None
Response from Grand Hastings:
MANY THANKS, ESPECIALLY THAT YOU LIKED THE STAFF.
Guest Review for Grand Hastings, Hastings
Trevor
Mature Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Excellent accommodation with good sea view"
Have used several other hotels in Hastings over the years but first time at The Grand and room in the top bracket… Read more
"Excellent accommodation with good sea view"
Have used several other hotels in Hastings over the years but first time at The Grand and room in the top bracket Read less
Likes:
First class room and room service in ideal situation just a few minutes from station
Dislikes:
As with others we have used breakfast finished too early so although we had paid we skipped breakfast - who wants to get up that early on holiday? Calamity - no hair drier'
Response from Grand Hastings:
GLAD YOU ENJOYED YOUR STAY.HAIRDRIERS ARE ALWAYS HERE- SIGN AT RECEPTION.DRYERS CLAMPED TO TRAD.LATH/PLASTER WALLS WASN'T VIABLE AND WE HAVE ALL STAYED IN PLACES WHERE YOU ONLY DISCOVER ONE BOLTED IN A DRAWER WHEN YOU'RE CHECKING ON DEPARTURE YOU HAVEN'T FORGOTTEN ANYTHING.EITHER BOLTED LOCATIONS MAY NOT OF COURSE BE WHERE THE GUEST WISHES TO USE IT.THE IMPLICATION IS THAT YOU DON'T TRUST THE GUESTS! WILL CONSIDER PUTTING ITEM LOOSE IN DRAWER.THANKS FOR HELPING US. 30.08.17.
Guest Review for Grand Hastings, Hastings
Tiawo
Family with young Children
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Excellent"
Was a very pleasant experience.… Read more
"Excellent"
Was a very pleasant experience. Read less
Likes:
Staff are very nice and will try to help u as much as they can.
Dislikes:
Only negative is tv's are a little dated/small.
Response from Grand Hastings:
THANK YOU FOR YOUR KIND WORDS.NEW TV'S HAVE BEEN INSTALLED! 11.05.18.
Guest Review for Grand Hastings, Hastings
Barbara
Group of Adults
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Perfect stay"
Amazing! Peter, the hotelier, gave us a 3 bed room in front of the sea with so beautiful views. Probably, the best hotelier i've ever met. Providing us information about the town and even a bag with f… Read more
"Perfect stay"
Amazing! Peter, the hotelier, gave us a 3 bed room in front of the sea with so beautiful views. Probably, the best hotelier i've ever met. Providing us information about the town and even a bag with fruit and water for our way home. Really nice and kind people. Read less
Likes:
Everything. Friendly staff, good room, amazing breakfast...
Dislikes:
None
Response from Grand Hastings:
WE FEEL VERY HAPPY WHEN GUESTS LEAVE US AND HAVE ENJOYED THEIR STAY AND SHARE THEIR SATISFACTION WITH US.AS IN ALL WALKS OF LIFE,WE DON'T ALWAYS GET IT QUITE RIGHT! 11.05.18.
Guest Review for Grand Hastings, Hastings
Geoff
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Excellent room owner and staff very very helpfull"
Biking holiday… Read more
"Excellent room owner and staff very very helpfull"
Biking holiday Read less
Likes:
The owner and staff could not do enough for us. Everything was excellent.
Dislikes:
None
Response from Grand Hastings:
THANK YOU;STAFF ARE HAPPY TO HEAR THAT YOU APPRECIATED THEIR EFFORTS.
Guest Review for Grand Hastings, Hastings
Page: 1 | 2 | 3 | 4 Next
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