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Grand Hastings Hastings
Visit Britain 2 Stars Guest Accommodation
Guest house
Guest Rating: 3.4
See all 27 reviews
1, Grand Parade

Hastings, 

East Sussex, 


TN37 6AQ,  United Kingdom
Average Guest Rating for Grand Hastings, Hastings
Guest reviews for Grand Hastings, Hastings are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.1
Friendliness:
4.3
Cleanliness:
3.4
Facilities:
3.2
Staff service:
4.0
Location:
3.8
Breakfast:
3.8
Guest Rating:
3.4
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
EDOUARD
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Near the sea..."
Jack in the Green in Hastings : a lot of dancing, a lot of music, a lot of rambling...… Read more
"Near the sea..."
Jack in the Green in Hastings : a lot of dancing, a lot of music, a lot of rambling... Read less
Likes:
The hotel was situated near Hastings and we could walk as soon as we left the hotel...
Dislikes:
It was difficult to find a parking place...
Guest Review for Grand Hastings, Hastings
Mark
Family with young Children
Stayed: Nov '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Good quality room with amazing sea view, next to the lovely pebble beach. Friendly, helpful staff"
We stayed one night for a function on St. Leonards Seafront. We had a friendly greeting at the hotel and up to the room. The hotel has recently been refurbished and was looking much better than some o… Read more
"Good quality room with amazing sea view, next to the lovely pebble beach. Friendly, helpful staff"
We stayed one night for a function on St. Leonards Seafront. We had a friendly greeting at the hotel and up to the room. The hotel has recently been refurbished and was looking much better than some of the old online pictures. The triple room had plenty of space for us, including setting up our travel cot. The room was surprisingly quiet considering the seafront location. After a good nights sleep the breakfast was decent, although we did need to ask for the cooked part. Read less
Likes:
The sea view from our room in the morning was a rare treat and being so close to the beach, we could enjoy the seaside even though we only had a couple of hours. Peter was so friendly and helpful.
Dislikes:
None
Guest Review for Grand Hastings, Hastings
Joey
Group of Adults
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
5
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Adequate"
Adequate… Read more
"Adequate"
Adequate Read less
Likes:
Friendliness of staff
Dislikes:
Dining closes at 9am. The room is not clean enough. No staff in reception all the time. Towels and soap no good.
Response from Grand Hastings:
Difficult to clean the room for these 3 young men(one a student) from Czech Republic,with pizza boxes,clothes,debris,empty vodka bottles strewn everywhere!There is a bell at reception when staff are elsewhere helping other guests,especially on a busy summer Carnival weekend.No requests made during their stay and as they did not check out as normal,but just left so there was no opportunity to talk to them.However,their comments are taken on board and we thank them for staying with us.
Guest Review for Grand Hastings, Hastings
Joel
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Good accommodation, excellent value for money"
I was only there for one night but it was comfortable and by far the best value for money hotel in the area.… Read more
"Good accommodation, excellent value for money"
I was only there for one night but it was comfortable and by far the best value for money hotel in the area. Read less
Likes:
The hotel and the room was nice and comfortable. The guy who runs the place is very friendly and will go out of his way to help you.
Dislikes:
N/A
Response from Grand Hastings:
Delighted you have the Hastings job and equally pleased that,despite our present scaffolding and renovations both inside and out,you had a pleasant stay.We are happy to help with your relocation from the West Country to sunny Sussex-by-the-sea in any way we can,whether you stay with us or not.
Guest Review for Grand Hastings, Hastings
Adam
Mature Couple
Stayed: Aug '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
"Grand was a misnomer"
One night at the Grand Hotel Hastings. The rather dingy and ill repaired room was small but just about adequate for a couple.… Read more
"Grand was a misnomer"
One night at the Grand Hotel Hastings. The rather dingy and ill repaired room was small but just about adequate for a couple. Read less
Likes:
Room overlooked seafront.
Dislikes:
Difficult access to room up several flights of narrow stairs. The en-suite facilities were cramped and almost unusable. The room was in a poor decorative state though not dirty.
Response from Grand Hastings:
We regret Mr Lucas was not completely happy;a prior request for a lower floor by this elderly couple would have been useful;the staff service score of only 1 is puzzling.
Guest Review for Grand Hastings, Hastings
Angela
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"For one night stay it was good."
All was fine.… Read more
"For one night stay it was good."
All was fine. Read less
Likes:
Rooms clean,and nice hot shower.
Dislikes:
No wi-fi
Response from Grand Hastings:
We are pleased that this delightful couple enjoyed their stay with us. Weekend wifi issues now resolved.Parking is always a busy summer seaside town issue-at least this end of town it's free and in some close areas (50 yards) completely unrestricted, unlike downtown where it's either expensive meters or residents zones.But in general,we both agree,parking is not always easy anywhere.
Guest Review for Grand Hastings, Hastings
Daniel
Group of Adults
Stayed: Jul '13
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
1
"Not 110 a night rooms"
Staff very nice and polite. Unfortunately the hotel is very dated… Read more
"Not 110 a night rooms"
Staff very nice and polite. Unfortunately the hotel is very dated Read less
Likes:
Friendly
Dislikes:
Very dated. Bathroom tiny shower cold. A lot of money for what it is
Response from Grand Hastings:
Only 1 for location when we are on a sunny seafront+300 yds from the Charity for Kids evening at Azur that the hunns attended seems really odd! Funds staff and I collected for their uncle's (?) charity have now been donated to one of our regular charities.Booking made on Tuesday,4 days before a busy Hastings weekend left few room options.Single occupant was a big trucker so he had a small double with double bed not standard single- bed-no extra charge of course.Both hot showers working well.
Guest Review for Grand Hastings, Hastings
Maree
Young Couple
Stayed: Jul '13
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"A bit disappointed overall"
The hotel is fine, its clean enough, but a bit shabby, holes in curtains that kind of thing. A bit scruffy round the edges, our double room was small, clean bathroom facing the back of the building.I… Read more
"A bit disappointed overall"
The hotel is fine, its clean enough, but a bit shabby, holes in curtains that kind of thing. A bit scruffy round the edges, our double room was small, clean bathroom facing the back of the building.I imagine some rooms are perhaps nicer. But they cost the same price, hotels in the Uk are generally expensive and I think this is really over priced for the level of finish. Read less
Likes:
great location right across from a nice stretch of beach.
Dislikes:
None
Response from Grand Hastings:
This raises an interesting point about all rooms being priced the same-good ones,average ones and those,such as hers,if truth be told,that need a makeover.We try,for example, to avoid charging more for a seaview room;booking just 4 days before the annual St leonards festival meant that the "better" rooms were long allocated.However,the same weekend Celia Brooks,the famous TV writer of several cookbooks,was earlier upgraded to the honeymoon suite.Miss McNicol just had her free late checkout.
Guest Review for Grand Hastings, Hastings
Russell
Alone
Stayed: Mar '13
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"adequate hotel for my purposes"
A short stay to compete in the Hastings half marathon. Room was adequate and the location was good.… Read more
"adequate hotel for my purposes"
A short stay to compete in the Hastings half marathon. Room was adequate and the location was good. Read less
Likes:
Ease of booking and friendliness of the hotelier.
Dislikes:
The hotel was a little old fashioned and not the sort I would ordinarily choose.
Response from Grand Hastings:
Glad Mr.Brown stayed here for the Hastings Half.As he had not run a half marathon before,we gave a detailed account of the route which I have run three times.Instead of a single,Mr Brown had a seaview double.Instead of normal checkout time(10am),Mr Brown returned later for a refreshing shower in his room plus complimentary refreshments and hot drinks.International athletes have all enjoyed their stay:winners Bernard Chemuso,Jane Muia-2012,Gordon Mugi,Rebby Koech 2011,Kimutai 2009,Cox,Coleman etc
Guest Review for Grand Hastings, Hastings
Sally
Group of Adults
Stayed: Aug '11
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
1
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"invaluable support for disabled"
3 nights with two alderly ladies and one harassed daughter. Both ladies with mobility issues. The hotel was superb in the support it offered.… Read more
"invaluable support for disabled"
3 nights with two alderly ladies and one harassed daughter. Both ladies with mobility issues. The hotel was superb in the support it offered. Read less
Likes:
Disabled access room was excellent with a beautifull bathroom.
Cooked breakfact very good if a little limited in term of jam and cereal
Dislikes:
The building smelt damp and it looked generally a bit seedy
Decor and facilities in the other rooms tired and in need of an update
Response from Grand Hastings:
Both praise and suggestions are most welcome.We are glad that the small group enjoyed their stay.
Guest Review for Grand Hastings, Hastings
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