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Blue Star House Portsmouth
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 4.8
See all 46 reviews
20 Elphinstone Rd, Southsea

Portsmouth, 

Hampshire, 


PO5 3HR,  United Kingdom
Average Guest Rating for Blue Star House, Portsmouth
Guest reviews for Blue Star House, Portsmouth are provided by real guests who have actually stayed at the property.
Rooms:
4.7
Value:
4.8
Friendliness:
4.7
Cleanliness:
5.0
Facilities:
4.8
Staff service:
4.6
Location:
4.7
Breakfast:
4.9
Guest Rating:
4.8
From 46 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Sofia
Young Couple
Stayed: Nov '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Absolutely wonderful"
We stayed for two night over the weekend and needed somewhere close to the station but not too near town, with good security. This was perfect. On both mornings we had a lovely breakfast and used the… Read more
"Absolutely wonderful"
We stayed for two night over the weekend and needed somewhere close to the station but not too near town, with good security. This was perfect. On both mornings we had a lovely breakfast and used the cooking facilities once which were very efficient and clean. The owner of the house had left clear instructions for any queries and had thought out the house very well, and was very friendly when we saw her. Read less
Likes:
The house was pristine and there were thoughtful touches which made it really welcoming (body wash in the shower, tea/coffee/cereal, soft towels).
Dislikes:
None
Guest Review for Blue Star House, Portsmouth
william
Mature Couple
Stayed: Nov '18
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
1
Location:
4
"Sorry but 2 out of 3 is Bad"
Initially my wife and I were very pleased with our Room allocation which was Room 4 a large "King Superior Wet Room of 16 sq. metres" This room size was exactly what we paid for during the booking. H… Read more
"Sorry but 2 out of 3 is Bad"
Initially my wife and I were very pleased with our Room allocation which was Room 4 a large "King Superior Wet Room of 16 sq. metres" This room size was exactly what we paid for during the booking. However on our third day we were then moved to Room 7 which turned out to be a much smaller room of 9 or 10 sq.metres. Read less
Likes:
The original room allocation
Dislikes:
Yes being moved to a room less than half the size we actually paid for ???
Response from Blue Star House:
I am delighted that you enjoyed your free upgrade to room 4 and am sorry that It couldn't be arranged for all three nights. You booked a kingsize room (room 7) at £65/night but because the previous guest had left it smelling bad I upgraded you without charge to make your stay more comfortable. You arrived 3 hours before check in before your room was ready and I did my very best to accommodate you. I apologise for any misunderstanding. Charlotte
Guest Review for Blue Star House, Portsmouth
Ryan
Young Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Very up to date facilities very clean"
Just what was needed… Read more
"Very up to date facilities very clean"
Just what was needed Read less
Likes:
How modern it was, clean, the good facilities
Dislikes:
We had our check out extended but unfortunately the cleaner did not receive the memo and so woke us up two hours early than we anticipated. Also to space customers across the house
Response from Blue Star House:
thank you Ryan, I apologise for the cleaner not getting the message and hope that it didnt ruin an otherwise pleasant stay. Charlotte
Guest Review for Blue Star House, Portsmouth
Brett
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Host is very helpful, rooms spotless, highly recommend"
Was convenient for a short term work project.… Read more
"Host is very helpful, rooms spotless, highly recommend"
Was convenient for a short term work project. Read less
Likes:
Good value and helpful host
Dislikes:
No
Response from Blue Star House:
Thank you so much, we work hard to keep our place clean for our guests. Charlotte
Guest Review for Blue Star House, Portsmouth
vic
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect place for lone biker."
Room to park a motorcycle, spotless room, every thing very clean. Kitchen with full kit and mashing gear.… Read more
"Perfect place for lone biker."
Room to park a motorcycle, spotless room, every thing very clean. Kitchen with full kit and mashing gear. Read less
Likes:
price and cleanliness.
Dislikes:
None
Guest Review for Blue Star House, Portsmouth
RICHARD
Alone
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"My favourite place to stay in Southsea"
Ideal room in a good location with good facilities (kitchen, laundry room etc).… Read more
"My favourite place to stay in Southsea"
Ideal room in a good location with good facilities (kitchen, laundry room etc). Read less
Likes:
Ease of booking and ease of access.
Dislikes:
None
Guest Review for Blue Star House, Portsmouth
Tanya
Young Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Hassle free"
Peaceful street, very clean room, cannot fault accommodation… Read more
"Hassle free"
Peaceful street, very clean room, cannot fault accommodation Read less
Likes:
Very chilled out atmosphere.
Dislikes:
Nothing I didn't like however, the taps are too large and the sinks are too small x
Guest Review for Blue Star House, Portsmouth
Chris
Young Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"We really enjoyed our stay in this very modern, quiet and cosy room"
We stayed for 2 nights in room 1 whilst we were In the area for a wedding. We were only in room during the late evenings and mornings.… Read more
"We really enjoyed our stay in this very modern, quiet and cosy room"
We stayed for 2 nights in room 1 whilst we were In the area for a wedding. We were only in room during the late evenings and mornings. Read less
Likes:
The rooms seemed liked they were recently refurbished. The bed was big and comfy. The windows were new which made the room very quiet when they were closed. Charlotte was very friendly and helpful
Dislikes:
Really wasn't a big deal but the TV seemed quite small
Guest Review for Blue Star House, Portsmouth
RICHARD
Alone
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Great Hotel - Clean and Quiet"
Great stay, as always, in the BlueStar… Read more
"Great Hotel - Clean and Quiet"
Great stay, as always, in the BlueStar Read less
Likes:
Easy to book, hassle free entry, clean and quiet room
Dislikes:
None
Guest Review for Blue Star House, Portsmouth
Tony
With a colleague
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"One word - Fantastic"
I have stayed here on a number of occasions (In fact when visiting Portsmouth I Am disappointed if I leave it too late and there are no rooms left), everything about the stay is Professional and slick… Read more
"One word - Fantastic"
I have stayed here on a number of occasions (In fact when visiting Portsmouth I Am disappointed if I leave it too late and there are no rooms left), everything about the stay is Professional and slick. Read less
Likes:
It’s my HO e away from home
Dislikes:
I am struggling, but the parking is probably the only thing, you may have to park in the adjacent street, and walk 20 foot (I said I was struggling 😉j
Guest Review for Blue Star House, Portsmouth
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