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Papillon Woodhall Arms Hertford
AA 3 Stars Inn
Guest house
Guest Rating: 4
See all 88 reviews
17 High Rd, Stapleford

Hertford, 

Hertfordshire, 


SG14 3NW,  England
Average Guest Rating for Papillon Woodhall Arms, Hertford
Guest reviews for Papillon Woodhall Arms, Hertford are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.2
Friendliness:
4.6
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.6
Location:
4.2
Breakfast:
4.6
Guest Rating:
4
From 88 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Glenys
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Warm welcome"
One night before working locally… Read more
"Warm welcome"
One night before working locally Read less
Likes:
Comfortable, quiet and very good evening meal. Very pleasant staff.
Dislikes:
None
Guest Review for Papillon Woodhall Arms, Hertford
Nathen
Alone
Stayed: Nov '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
"Papillon and the friendly ghost"
On arrival I parked up and entered the building through what I assumed was the front door, although it was more like the 'black gate' to the land of Mordor than a hotel front door; it was very stiff a… Read more
"Papillon and the friendly ghost"
On arrival I parked up and entered the building through what I assumed was the front door, although it was more like the 'black gate' to the land of Mordor than a hotel front door; it was very stiff and tough to open, you would need a lot of strength to shift it.

Once through I had no idea where the hotel check-in was, so preceded to the bar, the barman explained and gave me my key. Read less
Likes:
Dinner was lovely and the staff friendly.
Dislikes:
When the time was needed, the staff seemed to disappear, checking out time was met by no staff and no open or accessible doors to find anyone. I decided to leave my key on a chair rather than wait.
Guest Review for Papillon Woodhall Arms, Hertford
Angeles
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"appropriate"
perfect for the occasion of my trip… Read more
"appropriate"
perfect for the occasion of my trip Read less
Likes:
all together
Dislikes:
The bathroom light did not work
Guest Review for Papillon Woodhall Arms, Hertford
Philippa
Mature Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
2
"Adequate for our needs for one night bathroom poor"
Not given a choice for breakfast only full English would have preferred something like scrambled egg on toast but not bon offer. Staff not terribly friendly felt they would rather we hadn't been there… Read more
"Adequate for our needs for one night bathroom poor"
Not given a choice for breakfast only full English would have preferred something like scrambled egg on toast but not bon offer. Staff not terribly friendly felt they would rather we hadn't been there. However one night was ok would not be likely to book again. Read less
Likes:
Within a good distance of Watton at Stone which is where we were visiting for a party.
Dislikes:
as above.
Guest Review for Papillon Woodhall Arms, Hertford
Suaan
Mature Couple
Stayed: Jun '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"Interesting !!"
We met family for an evening meal which was very enjoyable. We decided to stay overnight instead of travelling back to Essex… Read more
"Interesting !!"
We met family for an evening meal which was very enjoyable. We decided to stay overnight instead of travelling back to Essex Read less
Likes:
The food is excellent.
Dislikes:
The rooms need attention especially the bathrooms.Their vision of a wet room is quite unique !! Access to room was always difficult because the key card needed replacing with a new one !!
Guest Review for Papillon Woodhall Arms, Hertford
John
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A lovely quiet village hotel with superb food."
We loved it once we changed rooms shortly after our arrival.… Read more
"A lovely quiet village hotel with superb food."
We loved it once we changed rooms shortly after our arrival. Read less
Likes:
Lovely view from window. Comfortable bed. Plenty of parking. Close to Hertford. Superb food!!!
Dislikes:
The original room allocated to us had several faults. When these were brought to the attention of management we were moved to a room that could not be faulted.
Guest Review for Papillon Woodhall Arms, Hertford
stephen
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"great food and service"
very friendly staff, great food, nice location and great value for money. Would stay again.… Read more
"great food and service"
very friendly staff, great food, nice location and great value for money. Would stay again. Read less
Likes:
above
Dislikes:
None
Guest Review for Papillon Woodhall Arms, Hertford
john
Alone
Stayed: Apr '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Tired room but good breakfast"
one night only… Read more
"Tired room but good breakfast"
one night only Read less
Likes:
nice setting for hotel
Dislikes:
Excellent breakfast and courteous staff
Guest Review for Papillon Woodhall Arms, Hertford
Julie
Group of Adults
Stayed: Mar '14
4
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Perfect for what I needed"
I was attending a hen night for my friend at the restaurant and as I live in Surrey seemed good idea to stay the night.… Read more
"Perfect for what I needed"
I was attending a hen night for my friend at the restaurant and as I live in Surrey seemed good idea to stay the night. Read less
Likes:
It was easy to get from the station to the restaurant. The room had everything I needed - comfy bed, TV and en suite.
Dislikes:
The key cards were a bit temperamental, which was a bit worrying when we went to bed as all the staff went home as far as we could see! However, it was okay as they worked on this occasion!
Guest Review for Papillon Woodhall Arms, Hertford
Diane
Mature Couple
Stayed: Mar '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
3
"Going back in time"
Very good food. Decor needs some attention.… Read more
"Going back in time"
Very good food. Decor needs some attention. Read less
Likes:
Not having to drive after a lovely meal and great company with old friends.
Dislikes:
The beds need attention. Mattress's need replacing
In the twin room we stayed in.
Guest Review for Papillon Woodhall Arms, Hertford
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