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The Helaina Scarborough
Visit England 5 Stars Guest Accommodation
Guest house
Guest Rating: 4.8
See all 400 reviews
14 Blenheim Terrace

Scarborough, 

North Yorkshire, 


YO12 7HF,  United Kingdom
Average Guest Rating for The Helaina, Scarborough
Guest reviews for The Helaina, Scarborough are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.6
Friendliness:
4.9
Cleanliness:
4.9
Facilities:
4.7
Staff service:
4.9
Location:
4.8
Breakfast:
4.9
Guest Rating:
4.8
From 400 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
David
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great"
Very nice, perfect location, Excellent.… Read more
"Great"
Very nice, perfect location, Excellent. Read less
Likes:
Everything
Dislikes:
None
Guest Review for The Helaina, Scarborough
Elaine
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Great b&b getting tired on the outside"
Very comfortable, bedroom and bathroom 4 star not 5… Read more
"Great b&b getting tired on the outside"
Very comfortable, bedroom and bathroom 4 star not 5 Read less
Likes:
We always stay at this b&b hotel. We like the North bay outlook and the walk to Southgate by the castle and through the busier south bay and shops. The theatre in the round is a great attraction for u
Dislikes:
The shower and bathroom is a little broken no where to put the soaps in the shower. Again the smaller sea view rooms are not 5 star.
Guest Review for The Helaina, Scarborough
Emma
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely weekend stay"
Stayed here before and again met by friendly staff. Room was nice and clean and just what you'd expect. Kettle with a selection of teas coffee and hot chocolate. Hair dryer in room too so no need to b… Read more
"Lovely weekend stay"
Stayed here before and again met by friendly staff. Room was nice and clean and just what you'd expect. Kettle with a selection of teas coffee and hot chocolate. Hair dryer in room too so no need to bring your own. Bathroom has toiletries provided and nice fluffy towels. Breakfast is your choice of cereals, fresh fruit yoghurt and cereal or you can go for the full English breakfast. All very nice and well worth getting up for Read less
Likes:
Breakfast is really good, nice location, place is slightly out of town but suited us just fine
Dislikes:
None
Guest Review for The Helaina, Scarborough
Julie
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal guest house accommodation with a fabulous breakfast and a sea view to enjoy"
We stayed for a couple of nights and having chosen a room with a sea view were pleasantly surprised by some excellent September weather showing the bay off at its best.… Read more
"Ideal guest house accommodation with a fabulous breakfast and a sea view to enjoy"
We stayed for a couple of nights and having chosen a room with a sea view were pleasantly surprised by some excellent September weather showing the bay off at its best. Read less
Likes:
We were made to feel very welcome and the room was comfortable and clean. The breakfast was superb.
Dislikes:
None
Guest Review for The Helaina, Scarborough
brian
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"re visit"
Have stayed here before, good to see that standards are still being maintained… Read more
"re visit"
Have stayed here before, good to see that standards are still being maintained Read less
Likes:
excellent breakfast
Dislikes:
None
Guest Review for The Helaina, Scarborough
mark
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Extremely friendly and helpful staff. Could do enough"
This was a family short break. Mum took ill during he stay and the support from the owner a staff was fantastic.… Read more
"Extremely friendly and helpful staff. Could do enough"
This was a family short break. Mum took ill during he stay and the support from the owner a staff was fantastic. Read less
Likes:
Venue, staff, location, everything
Dislikes:
N/A
Guest Review for The Helaina, Scarborough
Ian
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wedding anniversary celebrations"
We came away to celebrate our wedding anniversary. We loved the hotel. Thank you… Read more
"Wedding anniversary celebrations"
We came away to celebrate our wedding anniversary. We loved the hotel. Thank you Read less
Likes:
The room was modern and clean, comfy beds and great breakfast.
Dislikes:
Unfortunately we had a view of the yard and not the seafront which was a shame.
Guest Review for The Helaina, Scarborough
Lesley
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
2
Breakfast:
4
"Professional but homely"
Nice… Read more
"Professional but homely"
Nice Read less
Likes:
Power shower. Room facilities - clean and warm. Lounge in hotel. Breakfast drinks and fruit.
Dislikes:
1. Omlette not very good. 2. Packages coissants. 3. room size was extremely small and wasn't reflected in price - much better rooms were not much more expensive.
Guest Review for The Helaina, Scarborough
Peter
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Another excellent stay"
4 nights break… Read more
"Another excellent stay"
4 nights break Read less
Likes:
Clean tidy lovely breakfast, always helpful
Dislikes:
We were in room 1 which seemed quite a bit smaller than other rooms we had stayed in there
Guest Review for The Helaina, Scarborough
Darren
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Better than a lot of hotels I have stayed in"
We had a 3 night stay in this fantastic place, very modern & spotlessly clean all over the building. Rooms are very modern with all the things you need for a comfortable stay. Even the pillows are duc… Read more
"Better than a lot of hotels I have stayed in"
We had a 3 night stay in this fantastic place, very modern & spotlessly clean all over the building. Rooms are very modern with all the things you need for a comfortable stay. Even the pillows are duck filled instead of the cheap ones, I honestly can't say enough good things about the Helaina guest house Read less
Likes:
Great facilities with fantastic owners that clearly put customer satisfaction at the heart of everything they do, would definitely return if we come back to Scarborough
Dislikes:
Being picky here, a support missing off the toilet seat & the shower could do with a little more power....
Guest Review for The Helaina, Scarborough
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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