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The Riviera Guest House Whitby
Guest house
Guest Rating: 4.5
See all 137 reviews
4 Crescent Terrace

Whitby, 

North Yorkshire, 


YO21 3EL,  United Kingdom
Average Guest Rating for The Riviera Guest House, Whitby
Guest reviews for The Riviera Guest House, Whitby are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.4
Facilities:
4.2
Staff service:
4.8
Location:
4.8
Breakfast:
4.7
Guest Rating:
4.5
From 137 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Carol
Group of Adults
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent accommodation in a perfect position."
Could not fault anything.… Read more
"Excellent accommodation in a perfect position."
Could not fault anything. Read less
Likes:
Everything.
Dislikes:
A lot of stairs, but it was our choice to stay on the fourth floor, so cannot complain.
Response from The Riviera Guest House:
Thank you so much for a faultless review Carol - it really does mean a lot to us that you all enjoyed yourselves so much.
There are a fair few stairs to the top floor however the views from those rooms are breathtaking so hopefully worth the climb.
We really hope that you come back to see us sometime soon.
Best wishes,
Emma,
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Emma
Young Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely guesthouse"
Thanks for an excellent stay. Plenty of space in the rooms and a great location. Beautiful sea view and lovely breakfast.… Read more
"Lovely guesthouse"
Thanks for an excellent stay. Plenty of space in the rooms and a great location. Beautiful sea view and lovely breakfast. Read less
Likes:
Location.
Sea views.
Friendly hosts.
Dislikes:
Shower - wish it was more powerful!
Response from The Riviera Guest House:
Thank you so much for such a positive review Emma, we are really pleased that you all enjoyed yourselves so much.
We're glad that you found the rooms a good size and enjoyed breakfast and the stunning views.
Thank you for your comment about the shower. We are informed by the plumber that we need to change the shower in the room you were in therefore this is going to be actioned as soon as possible.
We really hope to accommodate you all in the future.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Virginia
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The nicest view in Whitby"
Easy to get to when walking… Read more
"The nicest view in Whitby"
Easy to get to when walking Read less
Likes:
Enjoyed the view of the sea at night
Dislikes:
None
Response from The Riviera Guest House:
Thank you so much for such a faultless review Virginia.
We are blessed with our location and views - both are stunning.
Thank you so much for choosing to spend your break with us and we hope to welcome you in the future.
Best wishes
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Buck and Phyllis
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location"
Two-night getaway at end of a business trip - Riviera Guest House was perfect - location, breakfast, quiet room, all amenities, helpful hosts.… Read more
"Perfect location"
Two-night getaway at end of a business trip - Riviera Guest House was perfect - location, breakfast, quiet room, all amenities, helpful hosts. Read less
Likes:
Riviera Guest House is on the western cliff just steps from the Whalebone Arch and a Hop-on Hop-off bus stop. Good Chinese food is just a few minutes' walk.
Dislikes:
None
Response from The Riviera Guest House:
What a perfect review - thank you so so much for taking the time to write it for us.
It gives us great pleasure to know that you've enjoyed you stay with us so much and would recommend us to friends.
We'd love to welcome you back soon.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Richard
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect location, wonderful views"
Very pleasant short break… Read more
"Perfect location, wonderful views"
Very pleasant short break Read less
Likes:
clean comfortableand great location
Dislikes:
None
Guest Review for The Riviera Guest House, Whitby
Philip and Mary
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
2
Breakfast:
4
"Lovely guest house, shame about the weather."
We came down for a seafood extravaganza for our pearl wedding. We had visited Whitby before on a trip out from a lodge in the North Yorks near Pickering and wanted to stay for a couple of nights. The… Read more
"Lovely guest house, shame about the weather."
We came down for a seafood extravaganza for our pearl wedding. We had visited Whitby before on a trip out from a lodge in the North Yorks near Pickering and wanted to stay for a couple of nights. The trip down from Scotland was a bit hard, and made worse by coming through Teesside in rush hour. All in all though a good weekend. Read less
Likes:
Sitting in the bay window watching the world go by. A couple of decent seafood meals -- The Fisherman's Wife about 5 minutes walk down the hill and Four pound taxi back up.
Dislikes:
Traffic, parking. Although we bought a "scratch card" we couldn't use it on the Saturday as there were no spaces available so paid for a day's parking in West Cliff until we left on Sunday.
Response from The Riviera Guest House:
Thank you both for your review.
We're sorry that your journey to get to us wasn't great but are very pleased that you enjoyed yourselves whilst here & found sitting in the sea facing bay window a pleasure.
The parking permits issued by the council for guests & residents are generally easy enough to use - during some very busy weekends & event periods in Whitby, it can be a bit of a struggle to find somewhere to park however we are always here to assist further.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Stephen
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"goth weekend"
to see the town and people on goth weekend… Read more
"goth weekend"
to see the town and people on goth weekend Read less
Likes:
frendliness and helpfull
Dislikes:
None
Response from The Riviera Guest House:
Thank you for taking time to review us Stephen.
We are very pleased that you found us to be friendly and helpful - we absolutely love what we do.
It means a great deal to us that you would recommend the Riviera to friends and family.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Alan and Lynn
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely staff and room"
Great… Read more
"Lovely staff and room"
Great Read less
Likes:
The staff, the rooms and the breakfast. It was also a greaf location.
Dislikes:
None
Response from The Riviera Guest House:
Alan and Lynn - you're review is absolutely faultless and we thank you so much for taking your time to write this for us.
Staff, rooms, breakfast and location - to hear that these were all spot on for you means a lot to us.
Thank you once again.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Tracy
Mature Couple
Stayed: Apr '16
4
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
4
"Nice Room, nice breakfast, friendly staff"
Clean pleasant room, comfortable bed,… Read more
"Nice Room, nice breakfast, friendly staff"
Clean pleasant room, comfortable bed, Read less
Likes:
The breakfast was very good, lots of choice
Dislikes:
Dirty bathroom, lot of black mould and orange soap scum on shower screen,dirty film on the bath,just needed a good clean. stairs up to the rooms needed a good hoovering, gave a bad first impression
Response from The Riviera Guest House:
We have inspected the bathroom and it has now been thoroughly cleaned by myself. I agree with your point about the shower seal in that room therefore we have replaced this seal now with a new one - we are sorry that we missed this.
The staircases are hoovered early afternoon once the bedrooms have been serviced. Since you checked in earlier than this time, the stairs hadn't quite been done so again we apologise for this.
We would like to thank you so much for all your other positive comments.
Guest Review for The Riviera Guest House, Whitby
Michelle
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"value for money"
Nice enough no problems… Read more
"value for money"
Nice enough no problems Read less
Likes:
clean ,comfortable bed great location
Dislikes:
Would have liked some fruits on offer at breakfast and maybe croissants / patisserie.
Response from The Riviera Guest House:
Thank you for your positive review.
We appreciate your comments about breakfast. We trialled more continental breakfast options such as pastries/croissants a couple of years ago but unfortunately a lot went to waste, therefore we decided to focus on a more extensive cooked breakfast menu which tops the majority of Whitby guesthouses.
We do offer a selection of fresh & dried fruits and grapefruit segments.
Thank you so much for all your other positive comments.
Best wishes,
Emma
Riviera, Whitby
Guest Review for The Riviera Guest House, Whitby
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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