Average Guest Rating for The Dyke Neuk, Morpeth
Guest reviews for The Dyke Neuk, Morpeth are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.3 |
| Value: | | 4.3 |
| Friendliness: | | 4.8 |
| Cleanliness: | | 4.4 |
| Facilities: | | 4.1 |
| Staff service: | | 4.6 |
| Location: | | 4.3 |
| Breakfast: | | 4.5 |
Guest Rating:
From 126 reviews
Guest Reviews
|
Michael
Mature Couple
Stayed: Dec '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Lovely stay in a great place"
We were visiting family nearby. The room was lovely and cosy with an excellent bed. The staff were so friendly even having to deal with a leak from the shower while making us breakfast.… Read more
"Lovely stay in a great place"
We were visiting family nearby. The room was lovely and cosy with an excellent bed. The staff were so friendly even having to deal with a leak from the shower while making us breakfast. Read less
Likes:
The Rooms
The Staff and the location
Guest Review for The Dyke Neuk, Morpeth
|
Dean
Group of Adults
Stayed: Nov '17 | |
Would not recommend to others.
| Rooms: | | 5 |
| Value: | | 2 |
| Friendliness: | | 3 |
| Cleanliness: | | 4 |
| Facilities: | | 1 |
| Staff service: | | 1 |
| Location: | | 5 |
| Breakfast: | | 1 |
"Ok for people who don’t want food!"
Hotel is self of lovely, if a little dated (to the point that on arrival we couldn’t get food because the electric had gone off)… Read more
"Ok for people who don’t want food!"
Hotel is self of lovely, if a little dated (to the point that on arrival we couldn’t get food because the electric had gone off) Read less
Likes:
Beautiful surroundings
Dislikes:
In able to get food, both in the evening and for breckfast is the morning, on arrival the electric was off so after a 6 hour journey we had to go elsewhere, no breckfast as ran out!
Guest Review for The Dyke Neuk, Morpeth
|
Rachael
Group of Adults
Stayed: Sep '17 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Fabulous place to stay!"
We stayed for one night as we were running the Great North Run the next day. The staff were very friendly and accommodating. The rooms were nice and clean.… Read more
"Fabulous place to stay!"
We stayed for one night as we were running the Great North Run the next day. The staff were very friendly and accommodating. The rooms were nice and clean. Read less
Likes:
We had to leave early in the morning so we couldn't stay for a cooked breakfast. We asked if they could make us a sandwich to takeaway instead and I they were ready for us in the morning 😀
Guest Review for The Dyke Neuk, Morpeth
|
Pat
Mature Couple
Stayed: Sep '17 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 3 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Good for a couple of nights stay"
We stayed here as a good central point to revisit various places previously explored.… Read more
"Good for a couple of nights stay"
We stayed here as a good central point to revisit various places previously explored. Read less
Likes:
The room was large, airy and light. Not too much noise filtered from the bar below. Breakfast was both fabulous and generous, nicely presented and not at all greasy.
Dislikes:
Tea & coffee facilities could have been better positioned and replaced daily. Bathroom décor was a little tired.
Guest Review for The Dyke Neuk, Morpeth
|
Linda
With a colleague
Stayed: Aug '17 | |
Would recommend to others.
| Rooms: | | 3 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 3 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 5 |
| Breakfast: | | 4 |
"we hebben heel erg genoten van ons verblijf. Daarom legden we nog een tweede nacht vast."
we kozen de Dyke Neuk als doorgangshotel op onze reis naar Schotland. De ligging is prachtig. Ideaal als uitvalsbasis om Northumberland te verkennen.… Read more
"we hebben heel erg genoten van ons verblijf. Daarom legden we nog een tweede nacht vast."
we kozen de Dyke Neuk als doorgangshotel op onze reis naar Schotland. De ligging is prachtig. Ideaal als uitvalsbasis om Northumberland te verkennen. Read less
Likes:
De vriendelijke ontvangst. De onverwachte Quiz avond en de al even onverwachte Live Music avond op onze terugweg, toen we opnieuw een kamer reserveerden vooraleer naar de Ferry door te reizen.
Guest Review for The Dyke Neuk, Morpeth
|
IVONNE
Family with young Children
Stayed: Aug '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Beautiful and comfortable."
The place was lovely, comfortable, clean, costumer service was great, the food was very nice. Lovely landscape.… Read more
"Beautiful and comfortable."
The place was lovely, comfortable, clean, costumer service was great, the food was very nice. Lovely landscape. Read less
Likes:
Costumer Service, room very clean and comfortable. Everything was excellent.
Guest Review for The Dyke Neuk, Morpeth
|
Kevin
Family with older Children
Stayed: Aug '17 | |
Would not recommend to others.
| Rooms: | | 1 |
| Value: | | 1 |
| Friendliness: | | 1 |
| Cleanliness: | | 1 |
| Facilities: | | 2 |
| Staff service: | | 1 |
| Location: | | 2 |
| Breakfast: | | 1 |
"The worst customer service I've ever received"
Check-in Barmaid showed us the room, showed us the fire escape and told us to fill in the breakfast sheets. That was check-in. Not pleasant.
We ate a dessert at the pub. Both were poor. Roly Poly wa… Read more
"The worst customer service I've ever received"
Check-in Barmaid showed us the room, showed us the fire escape and told us to fill in the breakfast sheets. That was check-in. Not pleasant.
We ate a dessert at the pub. Both were poor. Roly Poly was over-microwaved. After lunch went to loo - no lock on the men's toilet door
Room - On arrival, there was a milk carton and a hairgrip on floor; damp in alcove; frayed bath mat; dusty.
Breakfast was pre-cooked. Wife didn't receive hers, despite ticking same box on sheet. Talked about us audibly R Read less
Likes:
Leaving. If we had not pre-paid, we would not have stayed the night. it got worse from there
Dislikes:
As above. To have staff talk about you so that everyone in the dining room could hear was shocking. I confronted her about lack of professionalism. Breakfast form needs amendment - 3 options; 2 boxes?
Guest Review for The Dyke Neuk, Morpeth
|
Michael
Alone
Stayed: Aug '17 | |
Would recommend to others.
| Rooms: | | 3 |
| Value: | | 3 |
| Friendliness: | | 4 |
| Cleanliness: | | 2 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Comfortable, friendly but rather 'tired'."
2 comfortable nights, good food, friendly staff. Room in need of some TLC particularly the bathroom.… Read more
"Comfortable, friendly but rather 'tired'."
2 comfortable nights, good food, friendly staff. Room in need of some TLC particularly the bathroom. Read less
Dislikes:
Bathroom in need of some remedial work. Bath surround had some black mold and the shower fittings need repaired or replaced.
Guest Review for The Dyke Neuk, Morpeth
|
John
Mature Couple
Stayed: Jun '17 | |
Would not recommend to others.
| Rooms: | | 2 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 3 |
| Facilities: | | 2 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Poor experience"
A generally poor experience which unfortunately, there is not enough room to fully explain. We should have staye two nights but left after one.… Read more
"Poor experience"
A generally poor experience which unfortunately, there is not enough room to fully explain. We should have staye two nights but left after one. Read less
Likes:
Ellie the young lady who virtually ran the place single handed. That night, she served at the bar, cleaned tables and served food.
Dislikes:
Everything else!
Guest Review for The Dyke Neuk, Morpeth
|
Dave
Group of Adults
Stayed: May '17 | |
Would not recommend to others.
| Rooms: | | 3 |
| Value: | | 3 |
| Friendliness: | | 4 |
| Cleanliness: | | 2 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 3 |
| Breakfast: | | 4 |
"Got better"
First impressions were poor. Booked three rooms, but one was unsuitable. Manager was very helpful in changing rooms and we were happy thereafter. Cleanliness could have been better, but otherwise no i… Read more
"Got better"
First impressions were poor. Booked three rooms, but one was unsuitable. Manager was very helpful in changing rooms and we were happy thereafter. Cleanliness could have been better, but otherwise no issues. Breakfast was very good and the staff excellent. Read less
Likes:
Staff and breakfast.
Dislikes:
Cleanliness could be better, and the guest entrance needed better lighting and steps could be difficult if mobility problems / heels.
Guest Review for The Dyke Neuk, Morpeth
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