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Newlands Country House Southwold
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 4.3
See all 24 reviews
72 Halesworth Road, Reydon

Southwold, 

Suffolk, 


IP18 6NS,  England
Average Guest Rating for Newlands Country House, Southwold
Guest reviews for Newlands Country House, Southwold are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.0
Friendliness:
4.7
Cleanliness:
4.3
Facilities:
4.3
Staff service:
4.5
Location:
4.1
Breakfast:
4.5
Guest Rating:
4.3
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Emily
Mature Couple
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Lovely, welcoming stay"
Got an upgraded room with a dracuzzi bath which was lovely! Swimming pool was great too. Beds were comfy- we had a good nights sleep and breakfast was quickly served and very tasty.… Read more
"Lovely, welcoming stay"
Got an upgraded room with a dracuzzi bath which was lovely! Swimming pool was great too. Beds were comfy- we had a good nights sleep and breakfast was quickly served and very tasty. Read less
Likes:
Very friendly and welcoming staff, with good facilities and breakfast :)
Dislikes:
Could have been a bit cleaner, (hairs in bath drain, scuffs on floor)
Guest Review for Newlands Country House, Southwold
Ian
Alone
Stayed: Nov '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Good value, old fashioned hotel with helpful and friendly staff"
Comfortable, if slightly outdated room.… Read more
"Good value, old fashioned hotel with helpful and friendly staff"
Comfortable, if slightly outdated room. Read less
Likes:
Good wifi, nice bathroom. Friendly staff.
Dislikes:
Room could do with some modernisation.
Response from Newlands Country House:
Thank you for taking your time to let us know your thoughts, we are delighted that you enjoyed your short stay with us.
Guest Review for Newlands Country House, Southwold
Alan
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"Room for wheelchair"
Excellent breakfast.
2 things which were not good, no one was around when we arrived (just a note), shower head din not work,… Read more
"Room for wheelchair"
Excellent breakfast.
2 things which were not good, no one was around when we arrived (just a note), shower head din not work, Read less
Likes:
Large room, excellent wet room.
Freshly cooked breakfast.
Dislikes:
See above
Response from Newlands Country House:
Thank you for sharing your thoughts. It is very clear on our website, booking forms and 3rd party booking sites that our check-in unless otherwise pre-arranged is up until 4pm and that we are a B&B and not a 24/7 hotel. What also didnt help was that you only supplied us with a french landline number so that when it had gone 4pm there was no way for us to get in touch with you to re-iterate this.The shower issue has been noted and rectified. We are very glad to hear our room and breakfast was ok
Guest Review for Newlands Country House, Southwold
Ben
Family with young Children
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect for our family break"
Our children maintain that Joe makes the best scrambled eggs in the world!… Read more
"Perfect for our family break"
Our children maintain that Joe makes the best scrambled eggs in the world! Read less
Likes:
Newlines were very accommodating for us, without being at all fussy.
Dislikes:
None
Response from Newlands Country House:
Haha you are far too kind! It was a real pleasure to meet you all and we look forward to welcoming you all back to Newlands in the future.

All the best
Joe
Guest Review for Newlands Country House, Southwold
Jeffrey
Mature Couple
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"October break"
A Monday to Friday break with the intention of relaxing and not doing too much driving. Failed on both counts.… Read more
"October break"
A Monday to Friday break with the intention of relaxing and not doing too much driving. Failed on both counts. Read less
Likes:
Close to Southwold and handy for the A12 and the rest of Suffolk/Norfolk. Beds were reasonably comfortable but I missed our memory foam mattress. Hotel was clean and tidy and quiet.
Dislikes:
Garden room meant chilly walk to the breakfast room.
Guest Review for Newlands Country House, Southwold
Zoe
Family with young Children
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"good overall but some areas need attention."
A good night's sleep for a one night stay.… Read more
"good overall but some areas need attention."
A good night's sleep for a one night stay. Read less
Likes:
Comfortable rooms and very useful for a family to have the rooms grouped. Swimmin pool lovely and warm.
Dislikes:
For a family with little ones would have liked a bath in the bathroom. Also blinds need replacing as one was held up with a paper clip.
Guest Review for Newlands Country House, Southwold
Margaret
Alone
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect in every way"
Warm welcome and delightful place to arrive after a long journey. I am only cross that I forgot my bathing suit.… Read more
"Perfect in every way"
Warm welcome and delightful place to arrive after a long journey. I am only cross that I forgot my bathing suit. Read less
Likes:
Convenient and comfortable
Dislikes:
No
Guest Review for Newlands Country House, Southwold
Caroline
Family with young Children
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
4
"Arrived as a guest and left as a friend!"
Very enjoyable, nothing was too much trouble.… Read more
"Arrived as a guest and left as a friend!"
Very enjoyable, nothing was too much trouble. Read less
Likes:
Friendliness of staff, made you feel at home. Our daughter loved playing with one of owners children in garden.
Dislikes:
None
Guest Review for Newlands Country House, Southwold
Bernadette
Family with young Children
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant, friendly stay with pool as a bonus."
Straightforward, helpful staff, pleasant location.… Read more
"Pleasant, friendly stay with pool as a bonus."
Straightforward, helpful staff, pleasant location. Read less
Likes:
The pool was great, especially for the kids when the weather was poor.
Dislikes:
The mattress was too hard as we could feel the springs underneath and, although I like a firm mattress, this was uncomfortable- a mattress topper would help.
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts, with regards to the mattress in the Southwold Suite I appreciate you bringing this to my attention as this hasnt been mentioned to us before and its only through feedback such as this we are able to continue to try to improve on the experience we provide. We hope to welcome you back to Newlands in the future.
Guest Review for Newlands Country House, Southwold
geoffrey
Family with young Children
Stayed: Aug '15
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
5
"breakfast great but the property needs updating"
Good location for Southwold.… Read more
"breakfast great but the property needs updating"
Good location for Southwold. Read less
Likes:
The location and the breakfast
Dislikes:
The reception lady we met on arrival was not very welcoming.
She was quick to show us our room and seemed in a rush to go.
There was a lack of any staff during the day, only at breakfast.
Response from Newlands Country House:
Thanks for taking the time to let us know your thoughts. It seems odd to me that the you would give a mark of 2 out of 5 for facilitles when we are a B&B with a swimming pool, large communal gardens and WIFI throughout. I also know for sure that my colleague gave you a complete guided tour of Newlands. I have to say that if you had taken as much time keeping your children in order as you did finding fault with us then our other guests staying here at the time would have had a more peaceful stay.
Guest Review for Newlands Country House, Southwold
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