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Newlands Country House Southwold
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 4.3
See all 16 reviews
72 Halesworth Road, Reydon

Southwold, 

Suffolk, 


IP18 6NS,  England
Average Guest Rating for Newlands Country House, Southwold
Guest reviews for Newlands Country House, Southwold are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.1
Friendliness:
4.7
Cleanliness:
4.3
Facilities:
4.3
Staff service:
4.6
Location:
4.2
Breakfast:
4.6
Guest Rating:
4.3
From 16 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Bernadette
Family with young Children
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant, friendly stay with pool as a bonus."
Straightforward, helpful staff, pleasant location.… Read more
"Pleasant, friendly stay with pool as a bonus."
Straightforward, helpful staff, pleasant location. Read less
Likes:
The pool was great, especially for the kids when the weather was poor.
Dislikes:
The mattress was too hard as we could feel the springs underneath and, although I like a firm mattress, this was uncomfortable- a mattress topper would help.
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts, with regards to the mattress in the Southwold Suite I appreciate you bringing this to my attention as this hasnt been mentioned to us before and its only through feedback such as this we are able to continue to try to improve on the experience we provide. We hope to welcome you back to Newlands in the future.
Guest Review for Newlands Country House, Southwold
geoffrey
Family with young Children
Stayed: Aug '15
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
5
"breakfast great but the property needs updating"
Good location for Southwold.… Read more
"breakfast great but the property needs updating"
Good location for Southwold. Read less
Likes:
The location and the breakfast
Dislikes:
The reception lady we met on arrival was not very welcoming.
She was quick to show us our room and seemed in a rush to go.
There was a lack of any staff during the day, only at breakfast.
Response from Newlands Country House:
Thanks for taking the time to let us know your thoughts. It seems odd to me that the you would give a mark of 2 out of 5 for facilitles when we are a B&B with a swimming pool, large communal gardens and WIFI throughout. I also know for sure that my colleague gave you a complete guided tour of Newlands. I have to say that if you had taken as much time keeping your children in order as you did finding fault with us then our other guests staying here at the time would have had a more peaceful stay.
Guest Review for Newlands Country House, Southwold
Mick
Group of Adults
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"An excellent short break close to Southwold"
A good base to visit Southwold and the surrounding villages and towns of Suffolk… Read more
"An excellent short break close to Southwold"
A good base to visit Southwold and the surrounding villages and towns of Suffolk Read less
Likes:
Excellent garden rooms in a tranquil setting. Only a 20 walk to the centre of Southwold. Excellent breakfast and extremely friendly staff. Small indoor swimming pool available for us to use.
Dislikes:
No
Guest Review for Newlands Country House, Southwold
George
Mature Couple
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Nice friendly establishment"
Pleasant… Read more
"Nice friendly establishment"
Pleasant Read less
Likes:
Friendlines
Dislikes:
No
Guest Review for Newlands Country House, Southwold
Eric
Group of Adults
Stayed: Jun '15
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"Stopover"
Great bed, pity about the garden.… Read more
"Stopover"
Great bed, pity about the garden. Read less
Likes:
Breakfast
Dislikes:
None
Guest Review for Newlands Country House, Southwold
Michael
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Very good B&B"
We stayed here for a few days as a midweek getaway. The hotel is genuinely family run, with everyone doing their best to make us feel welcome. The pool was very much appreciated. The breakfasts were e… Read more
"Very good B&B"
We stayed here for a few days as a midweek getaway. The hotel is genuinely family run, with everyone doing their best to make us feel welcome. The pool was very much appreciated. The breakfasts were excellent. Read less
Likes:
All the family did their best to make us feel welcome. The pool was very much appreciated. The breakfasts were excellent. The location was very convenient.
Dislikes:
There were a number of tiny niggles, which show there may be some lack of attention to detail, but none of these detracted from the stay, and to list them would seem petty.
Response from Newlands Country House:
We are very glad you enjoyed your stay with us and hope to welcome you back to Newlands in the future.
Guest Review for Newlands Country House, Southwold
Mary
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from Home"
Joe the manager was there to welcome us when we arrived. He was friendly and very accommodating to all our needs. You only had to request something for example an extra pillow and it was with you in m… Read more
"Home from Home"
Joe the manager was there to welcome us when we arrived. He was friendly and very accommodating to all our needs. You only had to request something for example an extra pillow and it was with you in minutes. Read less
Likes:
We felt very comfortable in all ways. An excellent nights sleep in a warm comfy bed, no noise or disturbances a dark room which is how we like it. Husband loved the bath & I was happy with the shower
Dislikes:
No complaints
Response from Newlands Country House:
Thank you for your kind words it was a real pleasure to meet you both and we look forward to welcoming you back in the future.
Best wishes,
Joe
Guest Review for Newlands Country House, Southwold
David
Mature Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very helpful and friendly staff"
Very pleasant and comfortable. The swimming pool is a great plus for a B&B.… Read more
"Very helpful and friendly staff"
Very pleasant and comfortable. The swimming pool is a great plus for a B&B. Read less
Likes:
Big room, lovely breakfasts, indoor swimming pool, and helpful manager
Dislikes:
None
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts. With regards to the temperature of the swimming pool, I am sorry to hear you felt it was a little cold. The temperature is set at 28 degrees but looking at the pool records I can see the pool temperature was measuring 29.2C as an average for the weekend you were with us. The pool "shower area" is actually only for staff as it houses the pool pump but as it was very cold outside I thought I would extend the courtesy to you.
Guest Review for Newlands Country House, Southwold
August
Young Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Great friendly staff, nice place to stay."
Comfortable… Read more
"Great friendly staff, nice place to stay."
Comfortable Read less
Likes:
Swimming pool and roll top bath.
Dislikes:
None
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts, we are very glad you enjoyed your stay!
Guest Review for Newlands Country House, Southwold
Paula
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful Autumn break in Southwold."
Delighted to find Newlands with generous sized room, friendly and helpful staff, great location and bonus if swimming pool.… Read more
"Wonderful Autumn break in Southwold."
Delighted to find Newlands with generous sized room, friendly and helpful staff, great location and bonus if swimming pool. Read less
Likes:
Relaxed atmosphere, delightful setting, friendly people. Weather was pretty good too!
Dislikes:
None
Response from Newlands Country House:
You are very welcome indeed, it was a pleasure to meet you both, hope to see you again. Joe
Guest Review for Newlands Country House, Southwold
Page: 1 | 2 Next
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