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Newlands Country House Southwold
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 4.5
See all 11 reviews
72 Halesworth Road, Reydon

Southwold, 

Suffolk, 


IP18 6NS,  England
Average Guest Rating for Newlands Country House, Southwold
Guest reviews for Newlands Country House, Southwold are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.2
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.6
Staff service:
4.9
Location:
4.4
Breakfast:
4.6
Guest Rating:
4.5
From 11 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Michael
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Very good B&B"
We stayed here for a few days as a midweek getaway. The hotel is genuinely family run, with everyone doing their best to make us feel welcome. The pool was very much appreciated. The breakfasts were e… Read more
"Very good B&B"
We stayed here for a few days as a midweek getaway. The hotel is genuinely family run, with everyone doing their best to make us feel welcome. The pool was very much appreciated. The breakfasts were excellent. Read less
Likes:
All the family did their best to make us feel welcome. The pool was very much appreciated. The breakfasts were excellent. The location was very convenient.
Dislikes:
There were a number of tiny niggles, which show there may be some lack of attention to detail, but none of these detracted from the stay, and to list them would seem petty.
Response from Newlands Country House:
We are very glad you enjoyed your stay with us and hope to welcome you back to Newlands in the future.
Guest Review for Newlands Country House, Southwold
Mary
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from Home"
Joe the manager was there to welcome us when we arrived. He was friendly and very accommodating to all our needs. You only had to request something for example an extra pillow and it was with you in m… Read more
"Home from Home"
Joe the manager was there to welcome us when we arrived. He was friendly and very accommodating to all our needs. You only had to request something for example an extra pillow and it was with you in minutes. Read less
Likes:
We felt very comfortable in all ways. An excellent nights sleep in a warm comfy bed, no noise or disturbances a dark room which is how we like it. Husband loved the bath & I was happy with the shower
Dislikes:
No complaints
Response from Newlands Country House:
Thank you for your kind words it was a real pleasure to meet you both and we look forward to welcoming you back in the future.
Best wishes,
Joe
Guest Review for Newlands Country House, Southwold
David
Mature Couple
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very helpful and friendly staff"
Very pleasant and comfortable. The swimming pool is a great plus for a B&B.… Read more
"Very helpful and friendly staff"
Very pleasant and comfortable. The swimming pool is a great plus for a B&B. Read less
Likes:
Big room, lovely breakfasts, indoor swimming pool, and helpful manager
Dislikes:
None
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts. With regards to the temperature of the swimming pool, I am sorry to hear you felt it was a little cold. The temperature is set at 28 degrees but looking at the pool records I can see the pool temperature was measuring 29.2C as an average for the weekend you were with us. The pool "shower area" is actually only for staff as it houses the pool pump but as it was very cold outside I thought I would extend the courtesy to you.
Guest Review for Newlands Country House, Southwold
August
Young Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Great friendly staff, nice place to stay."
Comfortable… Read more
"Great friendly staff, nice place to stay."
Comfortable Read less
Likes:
Swimming pool and roll top bath.
Dislikes:
None
Response from Newlands Country House:
Thank you for taking the time to let us know your thoughts, we are very glad you enjoyed your stay!
Guest Review for Newlands Country House, Southwold
Paula
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful Autumn break in Southwold."
Delighted to find Newlands with generous sized room, friendly and helpful staff, great location and bonus if swimming pool.… Read more
"Wonderful Autumn break in Southwold."
Delighted to find Newlands with generous sized room, friendly and helpful staff, great location and bonus if swimming pool. Read less
Likes:
Relaxed atmosphere, delightful setting, friendly people. Weather was pretty good too!
Dislikes:
None
Response from Newlands Country House:
You are very welcome indeed, it was a pleasure to meet you both, hope to see you again. Joe
Guest Review for Newlands Country House, Southwold
Joseph
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"An excellent Guest House with a very friendly an helpful management team."
We found Newlands a very friendly place to stay. The rooms, grounds and facilities were kept very clean and tidy and the management team could not do enough for you.… Read more
"An excellent Guest House with a very friendly an helpful management team."
We found Newlands a very friendly place to stay. The rooms, grounds and facilities were kept very clean and tidy and the management team could not do enough for you. Read less
Likes:
Excellent rooms, grounds, food and quality of facilities.
Dislikes:
An on-site or nearby evening meal option would have been a great bonus, although a local cab was available if you did not wish to walk or drive into town (only one mile or so).
Guest Review for Newlands Country House, Southwold
Sian
Family with older Children
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"We needed a B& B and it served its purpose"
Spent 3 days with family so just needed somewhere to sleep and this did the job.… Read more
"We needed a B& B and it served its purpose"
Spent 3 days with family so just needed somewhere to sleep and this did the job. Read less
Likes:
Friendly and helpful staff
Dislikes:
It was nice to be upgraded but Southwold Suite was very dated and I would not dream of paying the full price. There was nowhere to hang towels, there as a paper bath mat and bathroom blind broken!
Guest Review for Newlands Country House, Southwold
mary
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"comfortable"
A two night stay, clean and comfy, nice large room and bathrom.… Read more
"comfortable"
A two night stay, clean and comfy, nice large room and bathrom. Read less
Likes:
WElcoming staff, pretty garden but it needed a little TLC, big bedroom
Dislikes:
The pool was not welcoming as the cover was over it. Joe said he would remove it but i felt this would all take time.
Did not like the idea that there was no member of staff on the premises at night.
Response from Newlands Country House:
The heat mat is used to cover the pool to keep the heat in when not in use as one of the measures we have introduced to try to reduce our carbon footprint, it takes a matter of seconds to remove and is never too much trouble for our staff.
Guest Review for Newlands Country House, Southwold
Kenneth
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Relaxing short break"
Started well with a friendly greeting from Patrick followed by a quick tour of the facilities at Newlands.We were shown our room and how to work the shower etc and then left to relax and that set the… Read more
"Relaxing short break"
Started well with a friendly greeting from Patrick followed by a quick tour of the facilities at Newlands.We were shown our room and how to work the shower etc and then left to relax and that set the pattern for our stay. Read less
Likes:
The room was large and bright and had everything you could need, very clean and the wet room was excellent. We made use of the indoor pool- very nice way to start the day.Staff all very friendly.
Dislikes:
None
Guest Review for Newlands Country House, Southwold
JULIAN
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great welcome, fantastic service and facilities"
Patrick was friendly and helpful throughout our stay. Our room was spacious and the whirlpool bath a real treat!… Read more
"Great welcome, fantastic service and facilities"
Patrick was friendly and helpful throughout our stay. Our room was spacious and the whirlpool bath a real treat! Read less
Likes:
Plenty of storage space and hangers; comfortable chairs in our room; very little passing traffic, extra towels provided for swimming; great choice for breakfast, and my boiled egg was just right
Dislikes:
None
Guest Review for Newlands Country House, Southwold
Page: 1 | 2 Next
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