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Newlands Country House Southwold
Self Assessed 4 Stars Guest House
Guest house
Guest Rating: 3.9
See all 34 reviews
72 Halesworth Road, Reydon

Southwold, 

Suffolk, 


IP18 6NS,  England
Average Guest Rating for Newlands Country House, Southwold
Guest reviews for Newlands Country House, Southwold are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.6
Friendliness:
4.5
Cleanliness:
3.9
Facilities:
3.9
Staff service:
4.2
Location:
4.1
Breakfast:
4.4
Guest Rating:
3.9
From 34 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Richard
Mature Couple
Stayed: Aug '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
4
"Total Disappointment. Run Down Property - up for sale."
We booked for 2 nights and only stayed 1. First impressions count. There was an "issue" with front door - please use the rear entrance. Shown to the Aldeburgh room, immediately hit with a "musty" odou… Read more
"Total Disappointment. Run Down Property - up for sale."
We booked for 2 nights and only stayed 1. First impressions count. There was an "issue" with front door - please use the rear entrance. Shown to the Aldeburgh room, immediately hit with a "musty" odour, our guess that the room had been unoccupied for some time. Opening the windows made no difference. The bathroom had not been cleaned, shower head and taps dirty. A used plastic beaker, 2 half used shampoo tubes abd a half full squashed bottle of Carex on the sink. No hard soap. Bath chipped. Read less
Likes:
Regretfully nothing. We left after 1 night. Didn't bother with breakfast. Had we not have paid 1 night in advance would not have stopped at all.
Dislikes:
Unironed sheets on bed. Radio didn't work. No bulb in wall light over the bed. Broken biscuits and hairs stuck on hospitality tray. Wallpaper coming off walls in windows. Towels were old and hard.
Guest Review for Newlands Country House, Southwold
Doris
With a colleague
Stayed: Jul '16
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
2
"Generally satisfactory"
Reasonably comfortable… Read more
"Generally satisfactory"
Reasonably comfortable Read less
Likes:
Nothing specific
Dislikes:
Firstly, we were delayed due to traffic on the M25. On arrival we waited 20 mins before anyone responded to our call. Secondly, we were then shown to the wrong room. Also breakfast only warm.
Guest Review for Newlands Country House, Southwold
Trevor
Mature Couple
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Short break"
Pleasent and relaxing… Read more
"Short break"
Pleasent and relaxing Read less
Likes:
Staff very friendly
Dislikes:
Not really a dislike but more of an observation it needs a bit of money spent on smarting the place up
Guest Review for Newlands Country House, Southwold
Stephen
Family with young Children
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
4
"Good location. helpful staff but standards need improvement."
Two night stay in one of the self-catering garden suites. Kids slept on the sofa-bed in the living area and we slept in the bedroom. The suite also has a small kitchen and as large wet-room bathroom.… Read more
"Good location. helpful staff but standards need improvement."
Two night stay in one of the self-catering garden suites. Kids slept on the sofa-bed in the living area and we slept in the bedroom. The suite also has a small kitchen and as large wet-room bathroom. Overall reasonably comfortable but the kids complained that the sofa-bed was uncomfortable. Read less
Likes:
Good location being just over a mile from the sea front and town, and close to the wedding venue. There were a few problems but the owners/staff were very friendly and keen to help.
Dislikes:
No electricity when we arrived (easily solved)
No remote control for the TV (not resolved although
they tried)
No enough towels (easily resolved)
Toilet seat broke while we were there (not resolve
Guest Review for Newlands Country House, Southwold
Chris
Mature Couple
Stayed: Jun '16
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
2
Breakfast:
4
"Satisfactory for 1 night"
1 night out.… Read more
"Satisfactory for 1 night"
1 night out. Read less
Likes:
Breakfast.
Dislikes:
The rooms are tired and could do with a freshen up, the pool could do with some work.
Guest Review for Newlands Country House, Southwold
Jackie
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Exactly whay we needed for a break with a disabled person."
We were l0oking for a short seaside break. As my sister has mobility problems we needed accommodation without steps and with a walk-in shower with a shower seat. This is what was offered at Newlands.… Read more
"Exactly whay we needed for a break with a disabled person."
We were l0oking for a short seaside break. As my sister has mobility problems we needed accommodation without steps and with a walk-in shower with a shower seat. This is what was offered at Newlands. Read less
Likes:
The room was large, with room for the three beds that we requested and there was plenty of storage space in the room, including more than sufficient hangers and room in the wardrobe for our cases.
Dislikes:
None
Guest Review for Newlands Country House, Southwold
Kathy
Family with young Children
Stayed: May '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
2
"Changed since our last stay unfortunately not for the better."
Three night stay with Daughter and 3 year old Grandson. Stayed at Newlands twice before and found it lovely. New Owners this visit. Had a Garden room with extra child's bed. Room was spacious and look… Read more
"Changed since our last stay unfortunately not for the better."
Three night stay with Daughter and 3 year old Grandson. Stayed at Newlands twice before and found it lovely. New Owners this visit. Had a Garden room with extra child's bed. Room was spacious and looked clean enough un
til we moved a small dressing table to make it easier to move around extra bed and found disgusting debris underneath. Towels of very poor quality and bedding extremely dated the pool area was very grubby with thick dust and dirt around windows and door frames. Read less
Likes:
The Gardens were kept very well and very attractive.
Dislikes:
See above.
Guest Review for Newlands Country House, Southwold
Joanne
Young Couple
Stayed: May '16
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
4
Staff service:
1
Location:
4
Breakfast:
5
"Nice hotel, poor staff"
Only one night as we had a wedding nearby. Booked the Walberswick room.… Read more
"Nice hotel, poor staff"
Only one night as we had a wedding nearby. Booked the Walberswick room. Read less
Likes:
The room was pleasant,and the breakfast great.
Dislikes:
The main staff member came across as bored, didn't really speak to us, didn't seem to know what was happening. When we arrived no one was there and had to wait 30 mins or so for someone to appear.
Guest Review for Newlands Country House, Southwold
Will
Young Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good B&B, close to Southwold, friendly team."
An over night stop over for a local wedding.… Read more
"Good B&B, close to Southwold, friendly team."
An over night stop over for a local wedding. Read less
Likes:
Nice enough room, helpful and friendly staff. Good breakfast.
Dislikes:
The rooms are a bit tired.
Guest Review for Newlands Country House, Southwold
Cath
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Lovely Place to stay"
Very Quiet. dog friendly… Read more
"Lovely Place to stay"
Very Quiet. dog friendly Read less
Likes:
Ground floor accommodation we have a dog and it suited us very well
Dislikes:
no
Guest Review for Newlands Country House, Southwold
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