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Highclere Hotel Ascot
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.5
See all 56 reviews
19 Kings Road , Sunninghill

Ascot, 

Berkshire, 


SL5 9AD,  United Kingdom
Average Guest Rating for Highclere Hotel, Ascot
Guest reviews for Highclere Hotel, Ascot are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.1
Staff service:
4.7
Location:
4.6
Breakfast:
3.9
Guest Rating:
4.5
From 56 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Phil
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good. No problems"
Short… Read more
"Good. No problems"
Short Read less
Likes:
All good
Dislikes:
No
Guest Review for Highclere Hotel, Ascot
Ken
Mature Couple
Stayed: Nov '17
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"Convenient for Ascot"
Overnight stay… Read more
"Convenient for Ascot"
Overnight stay Read less
Likes:
Convenient for Ascot
Dislikes:
None
Response from Highclere Hotel:
Hello Ken, and thank you for staying with us recently. Also, thanks for your review and I hope you will stay again in the near future. Kind regards, Phillip Curtis
Guest Review for Highclere Hotel, Ascot
JAMES
Family with older Children
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Just what we wanted"
Welcoming, relaxing, perfect location for golf at Sunningdale where our son played on the following day in a competition.
Excellent advice from your receptionist about evening meal at Italian Restaur… Read more
"Just what we wanted"
Welcoming, relaxing, perfect location for golf at Sunningdale where our son played on the following day in a competition.
Excellent advice from your receptionist about evening meal at Italian Restaurant Read less
Likes:
Comfort, cupboard space, beverages in room, hung painting, updated bathroom fittings with trolley, car parking space, feeling of independence.
Dislikes:
No
Response from Highclere Hotel:
Hello James, and thank you for staying with us in September. I pleased you were so well looked after by our staff and that we were just what you wanted; and I hope your son played well at Sunningdale. Thanks for your kind review. Come back again soon. Kind regards, Phillip Curtis
Guest Review for Highclere Hotel, Ascot
Lucy
Family with young Children
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Great for our needs"
Two nights and one breakfast with a toddler in tow.… Read more
"Great for our needs"
Two nights and one breakfast with a toddler in tow. Read less
Likes:
The owners couldn't do enough to help when I checked in: helped take my bags up whilst I sorted out my toddler, brought up some fresh milk, and generally made us feel welcome.
Dislikes:
The breakfast staff disappeared for a while; I'd have liked some more toast but there was no one to ask!

Rather awkward to open and use the cupboard: re-hanging it the other way would improve it.
Response from Highclere Hotel:
Hello Lucy, and thank you for staying with us in September. It's always nice when our guests confuse the managers with the owners; it shows their ownership of and commitment to their role within the company. I'll tell Tom & Sherry how pleased you were. Sorry about the breakfast staff disappearing like that - must have been seeing to another guest at reception. Thanks also for your comment about the cupboard - I'll check this out. Hurry back. Kind regards, Phillip Curtis (owner)
Guest Review for Highclere Hotel, Ascot
Rebecca
Young Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
"Comfy bed"
Comfy bed, good amenities in the room, good location… Read more
"Comfy bed"
Comfy bed, good amenities in the room, good location Read less
Likes:
Good nights sleep
Dislikes:
None
Response from Highclere Hotel:
Hello Rebecca, and thank you for staying with us earlier this year. Thanks also for your kind review, we hope to see you again soon. Kind regards, Phillip Curtis
Guest Review for Highclere Hotel, Ascot
Julie
Alone
Stayed: May '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Lovely Hotel"
Unfortunately I really didn't get the full benefit of this lovely little hotel in the quaint and beautiful village of Sunninghill as I was there on business. I arrived at 6 p.m. was out at 7 p.m. arr… Read more
"Lovely Hotel"
Unfortunately I really didn't get the full benefit of this lovely little hotel in the quaint and beautiful village of Sunninghill as I was there on business. I arrived at 6 p.m. was out at 7 p.m. arrived back at 10.30 p.m. then was up and away the following morning so didn't manage breakfast. That said, Tom on reception was very welcoming the room was lovely, clean and had everything that was needed, bed very comfortable proper power shower. Shame I couldn't stay longer. Read less
Likes:
Small and homely hotel and very near where I needed to be
Dislikes:
None
Response from Highclere Hotel:
Hello Julie, and thank you for staying with us earlier this year. Thanks for your review. It is a pity you couldn't experience some of the finer things of Ascot and surrounds on such a short business trip - you'll have to bring your significant other for a relaxed weekend to make up for it. Maybe an Ascot racing weekend would do it. Whatever you decide, come back soon. Kind regards, Phillip Curtis (owner).
Guest Review for Highclere Hotel, Ascot
Martin
Alone
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"This is a very friendly, quiet and comfortable hotel."
I stayed one night on business.… Read more
"This is a very friendly, quiet and comfortable hotel."
I stayed one night on business. Read less
Likes:
The friendliness of the staff, the quiet, well-equipped room (good shower)
Dislikes:
None
Guest Review for Highclere Hotel, Ascot
Sarah
Group of Adults
Stayed: Apr '17
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A good place to stay"
Good rooms, good location, free parking… Read more
"A good place to stay"
Good rooms, good location, free parking Read less
Likes:
Good value rooms
Dislikes:
Limited cooked breakfast, quite expensive for range
Guest Review for Highclere Hotel, Ascot
Anthony
Mature Couple
Stayed: Apr '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Decent B&B"
Decent B&B… Read more
"Decent B&B"
Decent B&B Read less
Likes:
Beds are very comfortable. Parking.
Dislikes:
Very poor Internet. Would prefer a better breakfast at a higher price. Difficult to open windows on ground floor rooms for security so rooms stuffy at night.
Guest Review for Highclere Hotel, Ascot
Stephen
Alone
Stayed: Jan '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very enjoyable stay and friendly staff"
Enjoyed my two nights stay at the Highclere hotel, had a very warm welcome and a pleasant stay… Read more
"Very enjoyable stay and friendly staff"
Enjoyed my two nights stay at the Highclere hotel, had a very warm welcome and a pleasant stay Read less
Likes:
The staff were very friendly, the rooms were very clean and a very pleasent location.
Dislikes:
None
Response from Highclere Hotel:
Hello Stephen, and thanks for staying with us and reviewing our hotel. Glad you enjoyed your 2 night stay and we hope you come again soon. Regards, Phillip Curtis, Owner.
Guest Review for Highclere Hotel, Ascot
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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