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Highclere Hotel Ascot
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.5
See all 30 reviews
19 Kings Road, Sunninghill

Ascot, 

Berkshire, 


SL5 9AD,  England
Average Guest Rating for Highclere Hotel, Ascot
Guest reviews for Highclere Hotel, Ascot are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.8
Facilities:
4.1
Staff service:
4.6
Location:
4.5
Breakfast:
3.9
Guest Rating:
4.5
From 30 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Robert
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Excellent location with friendly staff"
A very user friendly guest house/hotel conveniently located for our stay.… Read more
"Excellent location with friendly staff"
A very user friendly guest house/hotel conveniently located for our stay. Read less
Likes:
Very friendly and accommodating staff
Dislikes:
Front rooms very noisy with passing traffic and guests returning from a night out.
Guest Review for Highclere Hotel, Ascot
John
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Exactly what we needed"
Overnight visiting family. Perfect location, clean, friendly, helpful, accommodating.… Read more
"Exactly what we needed"
Overnight visiting family. Perfect location, clean, friendly, helpful, accommodating. Read less
Likes:
Great bedding, staff, shower.
Dislikes:
Could do with a do not disturb sign, perhaps we didn't see it, but were awoken a little early.
Guest Review for Highclere Hotel, Ascot
Peter
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just right, would stay again."
Overnight pre - wedding… Read more
"Just right, would stay again."
Overnight pre - wedding Read less
Likes:
Close by, easy to find, clean and a good welcome.
Dislikes:
None
Guest Review for Highclere Hotel, Ascot
clifford
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Lovely room, great location"
Very friendly service. Comfortable room and great location. Great choice of refreshments just a couple of minutes away and lots of tourist attractions. Would definitely recommend this hotel!… Read more
"Lovely room, great location"
Very friendly service. Comfortable room and great location. Great choice of refreshments just a couple of minutes away and lots of tourist attractions. Would definitely recommend this hotel! Read less
Likes:
Nice welcome and quiet location and room. Left to get on with things with no fuss. Good choice of pubs and restaurants a few minutes away. Close to Wentworth golf club.
Dislikes:
None
Guest Review for Highclere Hotel, Ascot
Charles
Alone
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Just what you need after a long day's work"
Warm welcome,very clean, nice restaurants within 5 minutes walk, good wifi, and most importantly, excellent night's sleep.… Read more
"Just what you need after a long day's work"
Warm welcome,very clean, nice restaurants within 5 minutes walk, good wifi, and most importantly, excellent night's sleep. Read less
Likes:
As above!
Dislikes:
My only reservation is that it would be nice to have the option of a cooked breakfast ( though they do offer scrambled eggs.)
Response from Highclere Hotel:
Hello Mr. Dodwell. Thank you for staying with us and for aking the time to review your experience with your kind words. I hope we will see you again soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Cristina
Family with young Children
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very pleasant"
very kind staff, clean and new, comfortable, good breakfast… Read more
"very pleasant"
very kind staff, clean and new, comfortable, good breakfast Read less
Likes:
very kind staff, clean and new, comfortable, good breakfast
Dislikes:
None
Response from Highclere Hotel:
Hello Ms. Churruca. Thank you for staying with us and for your very positive review. I hope you will come back again soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Richard
Young Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"The perfect location for a trip to the races"
Stayed for two nights whilst we attended the November meet at Ascot. Hotel is just 5 minutes drive away from Ascot making it the perfect base. Greeting on arrival was spot on, rooms clean and everythi… Read more
"The perfect location for a trip to the races"
Stayed for two nights whilst we attended the November meet at Ascot. Hotel is just 5 minutes drive away from Ascot making it the perfect base. Greeting on arrival was spot on, rooms clean and everything you wanted in room was there. For a low budget hotel you couldn't ask for more. Read less
Likes:
- The proximity to Ascot
- The number of great pubs and eateries within walking distance.
- The big towels in the bathroom
- The kit kats!
Dislikes:
During our stay a group of men arrived back very late at night and made alot of noise. This isn't the hotels fault.
Response from Highclere Hotel:
Hello Richard. Thank you for staying with us and for your review. I remember those "noisy guests" and had a word with them on the night as we live on te premises and their rooms are above ours. To their credit, they were very apologetic about the noise and quietend down soon after. Hopefully you will come to Ascot again - maybe even Royal Ascot in June. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Stephen
Alone
Stayed: Nov '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
"Comfortable"
One Night Business… Read more
"Comfortable"
One Night Business Read less
Likes:
The room was excellent.
Dislikes:
No
Response from Highclere Hotel:
Hello Mr. Dwyer. I apologise for the delayed response. Thank you for your kind review; in spite of your "discovery". I have had a word with the staff and it seems the temporary cleaner was less than thorough. This is no excuse as it should have been checked. I apologise for this and thank you for being so gracious about it. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Martin
Young Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Hotel which you would with out doudt recommend"
Meet by friendly staff who gave us top quality service.Rooms clean with everything you need. Nice to have a room with a nice powerful shower.
Breakfast had a good choice of food on offer.
Next time… Read more
"Excellent Hotel which you would with out doudt recommend"
Meet by friendly staff who gave us top quality service.Rooms clean with everything you need. Nice to have a room with a nice powerful shower.
Breakfast had a good choice of food on offer.
Next time we are in the area we'll be back
Rate this hotel 5 star Read less
Likes:
Welcoming and friendly staff. Furniture and decor of a high standard. Hotel Clean throughout
Dislikes:
None
Response from Highclere Hotel:
Hello Martin. Thank you fpr staying with us. It's always nice to hear that we have done well, and even better when we have hit the mark exactly; which we seem to have done with you. Thank you for your review and we hope to see you again soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Claire
Alone
Stayed: Sep '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great Stay!"
I stayed here for two nights and had a great experience. The staff was very friendly and accommodating.… Read more
"Great Stay!"
I stayed here for two nights and had a great experience. The staff was very friendly and accommodating. Read less
Likes:
The rooms were very nice and the location is convenient. It is a short walk to nearby local stores and restaurants.
Dislikes:
None
Response from Highclere Hotel:
Hello Claire. Thank you for reviewing our hotel so positively. It seems our only challenge now is to keep up the high standards which you experienced. Come back soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
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