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Highclere Hotel Ascot
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.5
See all 33 reviews
19 Kings Road , Sunninghill

Ascot, 

Berkshire, 


SL5 9AD,  England
Average Guest Rating for Highclere Hotel, Ascot
Guest reviews for Highclere Hotel, Ascot are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.8
Facilities:
4.1
Staff service:
4.6
Location:
4.5
Breakfast:
3.8
Guest Rating:
4.5
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Stephen
Young Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Fantastic"
Thoroughly enjoyed our stay, the staff are so friendly and extremely helpful when advising where to go out and where to eat. The hotel itself is very clean and nicely modern, bed was very comfortable… Read more
"Fantastic"
Thoroughly enjoyed our stay, the staff are so friendly and extremely helpful when advising where to go out and where to eat. The hotel itself is very clean and nicely modern, bed was very comfortable did have to use extra pillows provided in wardrobe and if I had any advise it would be to put a bedside lamp in the room as the lights are a little too bright for bedtime chilling yet great for putting your make up on in the morning 😄. We loved the little touch of a KitKat with our tea. Thank you � Read less
Likes:
We spent the day at the races which this hotel is in a great location for, it cost a fiver in a cab. We returned to spend the evening at the village pubs & Italian thank you your recommendations 😄😄
Dislikes:
The pillows were very low, but soon fixed with the sparesin the wardrobe.
Guest Review for Highclere Hotel, Ascot
Martyn
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Clean, comfortable, and quiet"
Very nice hotel. Clean and comfortable room - good ensuite, coffee, tea making facilities,etc
Excellent location near to shops, cafes, restaurants.
Very good off-road parking for 10 cars. Would stay… Read more
"Clean, comfortable, and quiet"
Very nice hotel. Clean and comfortable room - good ensuite, coffee, tea making facilities,etc
Excellent location near to shops, cafes, restaurants.
Very good off-road parking for 10 cars. Would stay again and recommend to others. Read less
Likes:
See above
Dislikes:
Other guests leaving through adjacent door at 5am.
Response from Highclere Hotel:
Hello Martyn. Thank you for staying and for your review. Glad to hear that you'll come back. Regards, Phillip Curtis, Owner: 07707022835
Guest Review for Highclere Hotel, Ascot
Lisa
Group of Adults
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Spaciou and Clean"
Three of us stayed two nights to tour local villages and visit my former home in this village.… Read more
"Spaciou and Clean"
Three of us stayed two nights to tour local villages and visit my former home in this village. Read less
Likes:
The Highclere is very convenient to Windsor, Ascot & Sunningdale Golf. It is in a small village away from the hectic Windsor tourist town. A short walk to the high street with good local restaurants.
Dislikes:
Breakfast was not included but could be made available for 7.50
Response from Highclere Hotel:
Hello Ms. Wilmoth. Thank you for staying and for your kind review. Hopefully you will visit again soon. Regards, Phillip Curtis, Owner
Guest Review for Highclere Hotel, Ascot
Robert
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Excellent location with friendly staff"
A very user friendly guest house/hotel conveniently located for our stay.… Read more
"Excellent location with friendly staff"
A very user friendly guest house/hotel conveniently located for our stay. Read less
Likes:
Very friendly and accommodating staff
Dislikes:
Front rooms very noisy with passing traffic and guests returning from a night out.
Response from Highclere Hotel:
Hello Mr. Adams. Thank you for staying with us and for taking the time to review your stay. Your comments are appreciated and I hope to see you again soon. Regards, Phillip Curtis, Owner
Guest Review for Highclere Hotel, Ascot
John
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Exactly what we needed"
Overnight visiting family. Perfect location, clean, friendly, helpful, accommodating.… Read more
"Exactly what we needed"
Overnight visiting family. Perfect location, clean, friendly, helpful, accommodating. Read less
Likes:
Great bedding, staff, shower.
Dislikes:
Could do with a do not disturb sign, perhaps we didn't see it, but were awoken a little early.
Response from Highclere Hotel:
Hello Mr. Ullyatt. Thank you for staying with us and sorry you were woken earlier than you expected. We do not have the "Do not Disturb" signs, and you are actually the first to mention this. I'll look into getting some. Regards, Phillip Curtis, Owner
Guest Review for Highclere Hotel, Ascot
Peter
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just right, would stay again."
Overnight pre - wedding… Read more
"Just right, would stay again."
Overnight pre - wedding Read less
Likes:
Close by, easy to find, clean and a good welcome.
Dislikes:
None
Response from Highclere Hotel:
Hello Mr. Smith. Thank you for staying anf for your excellent review. Clearly we met your needs and more, and it's always encouraging when someone says so. Regards, Phillip Curtis, Owner
Guest Review for Highclere Hotel, Ascot
clifford
Mature Couple
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Lovely room, great location"
Very friendly service. Comfortable room and great location. Great choice of refreshments just a couple of minutes away and lots of tourist attractions. Would definitely recommend this hotel!… Read more
"Lovely room, great location"
Very friendly service. Comfortable room and great location. Great choice of refreshments just a couple of minutes away and lots of tourist attractions. Would definitely recommend this hotel! Read less
Likes:
Nice welcome and quiet location and room. Left to get on with things with no fuss. Good choice of pubs and restaurants a few minutes away. Close to Wentworth golf club.
Dislikes:
None
Response from Highclere Hotel:
Hello Mr. Mildenhall. Thank you for your lovely review. I'm glad you felt so comfortable and that the hotel and area met your requirements. Come back soon, please. Regards, Phillip Curtis, Owner
Guest Review for Highclere Hotel, Ascot
Charles
Alone
Stayed: Jan '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Just what you need after a long day's work"
Warm welcome,very clean, nice restaurants within 5 minutes walk, good wifi, and most importantly, excellent night's sleep.… Read more
"Just what you need after a long day's work"
Warm welcome,very clean, nice restaurants within 5 minutes walk, good wifi, and most importantly, excellent night's sleep. Read less
Likes:
As above!
Dislikes:
My only reservation is that it would be nice to have the option of a cooked breakfast ( though they do offer scrambled eggs.)
Response from Highclere Hotel:
Hello Mr. Dodwell. Thank you for staying with us and for aking the time to review your experience with your kind words. I hope we will see you again soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Cristina
Family with young Children
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very pleasant"
very kind staff, clean and new, comfortable, good breakfast… Read more
"very pleasant"
very kind staff, clean and new, comfortable, good breakfast Read less
Likes:
very kind staff, clean and new, comfortable, good breakfast
Dislikes:
None
Response from Highclere Hotel:
Hello Ms. Churruca. Thank you for staying with us and for your very positive review. I hope you will come back again soon. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
Richard
Young Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"The perfect location for a trip to the races"
Stayed for two nights whilst we attended the November meet at Ascot. Hotel is just 5 minutes drive away from Ascot making it the perfect base. Greeting on arrival was spot on, rooms clean and everythi… Read more
"The perfect location for a trip to the races"
Stayed for two nights whilst we attended the November meet at Ascot. Hotel is just 5 minutes drive away from Ascot making it the perfect base. Greeting on arrival was spot on, rooms clean and everything you wanted in room was there. For a low budget hotel you couldn't ask for more. Read less
Likes:
- The proximity to Ascot
- The number of great pubs and eateries within walking distance.
- The big towels in the bathroom
- The kit kats!
Dislikes:
During our stay a group of men arrived back very late at night and made alot of noise. This isn't the hotels fault.
Response from Highclere Hotel:
Hello Richard. Thank you for staying with us and for your review. I remember those "noisy guests" and had a word with them on the night as we live on te premises and their rooms are above ours. To their credit, they were very apologetic about the noise and quietend down soon after. Hopefully you will come to Ascot again - maybe even Royal Ascot in June. Regards, Phillip Curtis, Owner & Manager
Guest Review for Highclere Hotel, Ascot
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