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Bel & The Dragon Cookham
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.4
See all 118 reviews
High Street

Cookham, 

Berkshire, 


SL6 9SQ,  United Kingdom
Average Guest Rating for Bel & The Dragon, Cookham
Guest reviews for Bel & The Dragon, Cookham are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.1
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.4
Staff service:
4.5
Location:
4.6
Breakfast:
4.4
Guest Rating:
4.4
From 118 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sarah Jane
Alone
Stayed: Nov '16
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
3
Breakfast:
3
"Best place to stay in Cookham......"
Arrived to find massive skid mark in loo. To be fair receptionist apologetic and sorted promptly. The room was incredibly hot and stuffy. Had to ask for butter at breakfast twice.… Read more
"Best place to stay in Cookham......"
Arrived to find massive skid mark in loo. To be fair receptionist apologetic and sorted promptly. The room was incredibly hot and stuffy. Had to ask for butter at breakfast twice. Read less
Likes:
I like the village of Cookham and have friends who live there. (Wife was supposed to come with me and we were going to have a mini break but sadly her plans changed last minute).
Dislikes:
Room not overly clean and incredibly hot. Staff not that friendly.
Guest Review for Bel & The Dragon, Cookham
Simon
Group of Adults
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Very cosy and convenient"
I was attending a workshop locally and needed accommodation - I selected the Bel & Dragon as we had a team dinner, which was also excellent. Room was comfortable and had everything I needed - need to… Read more
"Very cosy and convenient"
I was attending a workshop locally and needed accommodation - I selected the Bel & Dragon as we had a team dinner, which was also excellent. Room was comfortable and had everything I needed - need to watch for low beams. Breakfast was very good, although I didn't have a great appetite as had 3 courses the night before. Read less
Likes:
Comfortable Room, nice touch with the complimentary whisky. Great Breakfast.
Dislikes:
Parking non existant
Guest Review for Bel & The Dragon, Cookham
Gary
Alone
Stayed: Oct '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great hotel .............. one down side"
Excellent hotel ......... a good place to eat as well… Read more
"Great hotel .............. one down side"
Excellent hotel ......... a good place to eat as well Read less
Likes:
Great rooms, staff, food and hotel
Dislikes:
ask for a bedroom off the main road
Guest Review for Bel & The Dragon, Cookham
Robert
Alone
Stayed: Oct '16
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
5
"Little hide out"
Just a 2 nighter for a business trip in Maidenhead… Read more
"Little hide out"
Just a 2 nighter for a business trip in Maidenhead Read less
Likes:
The bar is the perfect place to relax, so love the fires...
Dislikes:
my room at the back is a bit noisy and smelly due to the exhaust of the kitchen. So no open window
Guest Review for Bel & The Dragon, Cookham
Andy
Young Couple
Stayed: Sep '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Amazing"
Luxurious, pampered stay with fantastic food and looked after by excellent staff.

AD.… Read more
"Amazing"
Luxurious, pampered stay with fantastic food and looked after by excellent staff.

AD. Read less
Likes:
Everything was just perfect.
Dislikes:
None
Guest Review for Bel & The Dragon, Cookham
Andrew
Young Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
1
Location:
4
Breakfast:
2
"Our wedding night stay was very disappointing due to poor customer service by the on duty manager"
Our bags were dropped off the day of our wedding with the staff. When we arrived, after closing, everywhere was locked up and we had to find alternative lodgings. This was partially our fault. However… Read more
"Our wedding night stay was very disappointing due to poor customer service by the on duty manager"
Our bags were dropped off the day of our wedding with the staff. When we arrived, after closing, everywhere was locked up and we had to find alternative lodgings. This was partially our fault. However the staff did not make an attempt to contact us or leave any instructions regarding entering the building. The next morning we were told we could keep the room to freshen up and change. The on duty manager (Alexia) made no attempt to discuss what happened or apologise for any inconvenience. Read less
Likes:
Charlotte who originally dealt with us when we telephoned from our alternative lodgings was very concerned and apologetic and demonstrated excellent customer service.
Dislikes:
Duty manager displayed poor customer relationship management. Service at breakfast was very poor. We also lost a pair of earrings and after calling the pub nobody has returned our call with a status.
Guest Review for Bel & The Dragon, Cookham
Daphne
Alone
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Cosy and quaint with excellent food"
returning customer, came for the food and pretty rooms :)… Read more
"Cosy and quaint with excellent food"
returning customer, came for the food and pretty rooms :) Read less
Likes:
excellent breakfast, beautiful ambience in the rooms.
Dislikes:
None
Guest Review for Bel & The Dragon, Cookham
Raonull
Young Couple
Stayed: Jul '16
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"It was basically a sauna"
We wer very much looking forward to staying with you, but were sorely disappointed. Why is it so hot?! All the windows open, so lots of noise from the road - bu it was truly the hottest room I have ev… Read more
"It was basically a sauna"
We wer very much looking forward to staying with you, but were sorely disappointed. Why is it so hot?! All the windows open, so lots of noise from the road - bu it was truly the hottest room I have ever been in, probably got about 2 hours sleep and couldn't wait to get out of there.
coming down to breakfast in the morning the radiator at the bottom of the stairs was on full! In july! You guys need to sort it out. Read less
Likes:
Location is nice as was the garden outside. Your bar was run on the saturday night by the local 6th form stoner.
Dislikes:
None
Guest Review for Bel & The Dragon, Cookham
Kelly
Young Couple
Stayed: Jun '16
4
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"More of a restaurant than a hotel"
Weekend break to get away from it all to explore the surrounding area of Cookham and Marlow. The Bel and Dragon is more of a restaurant with rooms. There are lots of staff many of whom were unable to… Read more
"More of a restaurant than a hotel"
Weekend break to get away from it all to explore the surrounding area of Cookham and Marlow. The Bel and Dragon is more of a restaurant with rooms. There are lots of staff many of whom were unable to meet our needs with answering questions about the local area or even managing to order a taxi! Our room felt as though we had everyone sat in the bar below us in our room. The manager on duty the next morning was happy to swap our room to a room at the back which was much quieter and bigger! Read less
Likes:
The location met our needs and the breakfast was tasty although the service from waiting staff wasn't the best, youngsters not sure what they should be doing.
Dislikes:
The room we stayed in (named Stanley) was tiny for the price! It was at the front of the building meaning that there was a lot of noise from the traffic and people smoking outside.
Guest Review for Bel & The Dragon, Cookham
Caroline
Alone
Stayed: Jun '16
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
4
"Unfortunate"
I had booked a 2 night stay to visit the Stanley Spencer Gallery & Windsor Castle.… Read more
"Unfortunate"
I had booked a 2 night stay to visit the Stanley Spencer Gallery & Windsor Castle. Read less
Likes:
The efficiency of service staff was good.
Dislikes:
Unfortunately I had the misfortune to have an accident on the second day of my visit & was admitted to hospital, from then on staff were not helpful.
Guest Review for Bel & The Dragon, Cookham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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