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The Carpenters Arms Newbury
Self Assessed 3 Stars Guest House
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Guest Rating: 4.3
See all 60 reviews
Harts Lane, Burghclere

Newbury, 

Berkshire, 


RG20 9JY,  United Kingdom
Average Guest Rating for The Carpenters Arms, Newbury
Guest reviews for The Carpenters Arms, Newbury are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.4
Location:
4.7
Breakfast:
3.8
Guest Rating:
4.3
From 60 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Andrew
Mature Couple
Stayed: May '16
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
2
"Convenient location for Highclere Castle"
A one night stay for a visit to Highclere Castle.… Read more
"Convenient location for Highclere Castle"
A one night stay for a visit to Highclere Castle. Read less
Likes:
The location was convenient.
Dislikes:
First impressions not that good. We felt intimidated by the cluster of 'locals' blocking the bar/serving area when trying to check in. Based on that we dined elsewhere in the evening.
Response from The Carpenters Arms:
Many thanks for leaving a review and I am really sorry you felt like that on your arrival. We are a local village pub with rooms and understand your view on check in and we are building a seperate room and restaurant entrance in the new year. Again thank you for your comments as they all help to improve our service
Guest Review for The Carpenters Arms, Newbury
Harry
Young Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"1 night stay"
The rooms were clean, service was great, much nicer than expected.… Read more
"1 night stay"
The rooms were clean, service was great, much nicer than expected. Read less
Likes:
The views and the aesthetics.
Dislikes:
None
Response from The Carpenters Arms:
Many thanks for taking the time to leave a review
Guest Review for The Carpenters Arms, Newbury
TANIA
Group of Adults
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Clean room, friendly staff, beautiful location, would definitely recommend"
Relaxed and enjoyable. Nothing was too much trouble for the staff. Fabulous food.… Read more
"Clean room, friendly staff, beautiful location, would definitely recommend"
Relaxed and enjoyable. Nothing was too much trouble for the staff. Fabulous food. Read less
Likes:
Close to high leer castle where we were visiting
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Joanna
Young Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Dog friendly"
We stopped overnight on our way north with our dog.… Read more
"Dog friendly"
We stopped overnight on our way north with our dog. Read less
Likes:
They had dog treats on the bar, were very friendly and the breakfast was amazing!!
Dislikes:
None
Response from The Carpenters Arms:
Great to meet you all and glad you enjoyed the stay. Hope we can help you again in the future
Guest Review for The Carpenters Arms, Newbury
David
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Lovely setting, for of charm"
Dog friendly (even though we didn't have our dogs with us) Great location, lovely village, room wasn't what we thought we had booked but in relation to further visits we will ask for room 7 again as i… Read more
"Lovely setting, for of charm"
Dog friendly (even though we didn't have our dogs with us) Great location, lovely village, room wasn't what we thought we had booked but in relation to further visits we will ask for room 7 again as it's out of the way so the dogs will not disturb other guest's and very large with kitchen facilities. Read less
Likes:
large room with kitchen
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Chloe
Family with young Children
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Overnight stay to walk in the are"
This was a last minute booking for two adults and two children aged 8 and 11 and it really was pot-luck, but we were impressed with the family ensuite for size and facilities. Breakfast cereal, milk a… Read more
"Overnight stay to walk in the are"
This was a last minute booking for two adults and two children aged 8 and 11 and it really was pot-luck, but we were impressed with the family ensuite for size and facilities. Breakfast cereal, milk and juice in the room was a welcome idea too. Read less
Likes:
The staff were friendly and cheerful, and the pub food was great for one night. The girls were pleased that they had their own room and TV. Good outside space too (though mostly by the car park).
Dislikes:
The upstairs floor is a bit creaky but the guests were quiet from 10pm. A low hedge between the car park and the accommodation would improve the outside space.
Guest Review for The Carpenters Arms, Newbury
Raynor
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant"
Our stay at the carpenters was really good and in a prime location for highclere castle which was the reason for our visit.… Read more
"Brilliant"
Our stay at the carpenters was really good and in a prime location for highclere castle which was the reason for our visit. Read less
Likes:
We liked everything about our stay lovely lovely room separate from the pub .pub had good selection of beverages and good food menu to suit any taste.staff friendly and very helpful .
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Richard
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
1
"Ideal for Highclere castle"
Comfatable excellent evening meal good atmosphere in pub in the evening… Read more
"Ideal for Highclere castle"
Comfatable excellent evening meal good atmosphere in pub in the evening Read less
Likes:
Ideal location for looking around surrounding area
Dislikes:
Breakfast we both ordered sausage sandwich which was so tough as it had not been cooked bread stale
Shame considering meal in the evening is morning chef interested?
Guest Review for The Carpenters Arms, Newbury
Jan
With a colleague
Stayed: Mar '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Great location, poor staff service who need training"
We had booked two rooms in advance and they were at opposite ends of the property and we were not told this when we rang to book. When we arrived we were not shown to our rooms so spent some time wand… Read more
"Great location, poor staff service who need training"
We had booked two rooms in advance and they were at opposite ends of the property and we were not told this when we rang to book. When we arrived we were not shown to our rooms so spent some time wandering around trying to find them and get in. Young man at desk very abrupt.The price only covered a continental breakfast which we were not served but left to help ourselves to a packet of cereal and awful coffee and that was it although the couple who ordered a sausage sandwich had to send it back. Read less
Likes:
The location was good. When we did eventually get our evening meal it was of good quality.
Dislikes:
We ate in the restaurant in the evening and were left waiting while others who came in after us were served. There was no cooked breakfast included in the price of a room
Guest Review for The Carpenters Arms, Newbury
stephen
Alone
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Excellent value as usual."
One night repeat stay as fishing in the area.… Read more
"Excellent value as usual."
One night repeat stay as fishing in the area. Read less
Likes:
Although now under new management, still good food, beer and rooms.
Dislikes:
New management have altered style slightly whereby there is no milk,cereals,cakes in the room so you cannot have an early breakfast.They do offer brekkie for six pounds fifty but it starts at 7.30.
Response from The Carpenters Arms:
Many thanks for the review, although we don't do the cereals in the room anymore, if you still want that please just ask and we can still do it for you
kind regards
Andy
Guest Review for The Carpenters Arms, Newbury
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