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The Carpenters Arms Newbury
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Guest Rating: 4.3
See all 81 reviews
Harts Lane, Burghclere

Newbury, 

Berkshire, 


RG20 9JY,  United Kingdom
Average Guest Rating for The Carpenters Arms, Newbury
Guest reviews for The Carpenters Arms, Newbury are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.4
Location:
4.6
Breakfast:
3.8
Guest Rating:
4.3
From 81 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Paul
Young Couple
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Pleasant stay in the countryside"
Short break with our dog.… Read more
"Pleasant stay in the countryside"
Short break with our dog. Read less
Likes:
Bed very comfy
Very hospitable staff
Excellent field out back and wonderful surrounding countryside
Dislikes:
Accommodation could do with refreshing but serviceable. Kitchenette lacking any facilities except kettle.
Guest Review for The Carpenters Arms, Newbury
Catherine
Alone
Stayed: Feb '17
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"No breakfast one day and no wifi connection in room"
First night fine and staff helpful after that poor service… Read more
"No breakfast one day and no wifi connection in room"
First night fine and staff helpful after that poor service Read less
Likes:
Room was pleasant
Dislikes:
On one day no breakfast was provided and no refund offered I had to pay an additional cost for a breakfast at another venue. Wifi was available in the pub itself but not in the roo s
Response from The Carpenters Arms:
Thank you for your review , as it helps up to continue to improve our service. I apologize for the lack of breakfast on one day of your stay, unfortunately we opened an hour later due to circumstances out of our hands.

The WiFi is currently in the process of being upgraded and i fully understand the frustration this can cause.

Any further questions or suggestions for improvement please feel free to contact us directly.
Guest Review for The Carpenters Arms, Newbury
Ann
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly local pub, comfortable rooms in a separate building"
A warm stay on a wintry Saturday night… Read more
"Friendly local pub, comfortable rooms in a separate building"
A warm stay on a wintry Saturday night Read less
Likes:
Welcoming, good value, home-cooked evening meal, good beer.
Comfortable room with appealing personal touches, like the lovely woolen blanket.
Dislikes:
Minor point, but I'd love to have had the option of some fruit at breakfast
Guest Review for The Carpenters Arms, Newbury
John
Alone
Stayed: Feb '17
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Kept awake at night but green light on alarm system shining brightly on the room ceiling"
Pleasant enough stay with good customer service. Darkness of room at night affected by green light of alarm system shining in the room and onto the ceiling not assisting for good night's sleep - too b… Read more
"Kept awake at night but green light on alarm system shining brightly on the room ceiling"
Pleasant enough stay with good customer service. Darkness of room at night affected by green light of alarm system shining in the room and onto the ceiling not assisting for good night's sleep - too bright !! Read less
Likes:
Service in pub for dinner and breakfast
Dislikes:
Alarm system light in room far too bright
Guest Review for The Carpenters Arms, Newbury
Elizabeth
Alone
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A 'find'!"
I no longer drive well in the winter dark, and pre-booked a room at the Carpenter's Arms, largely in order to wait for the morning to complete my journey. It's easily reached from the A34, and repres… Read more
"A 'find'!"
I no longer drive well in the winter dark, and pre-booked a room at the Carpenter's Arms, largely in order to wait for the morning to complete my journey. It's easily reached from the A34, and represents very good value. Read less
Likes:
A very friendly, and sociable pub atmosphere, and the landlord could not have been friendlier.
Dislikes:
The accommodation cottage needs a bit of decoration/decor-updating, and the stairs would be a challenge to someone with limited mobility, but the facilities in the bedrooms themselves were very good.
Guest Review for The Carpenters Arms, Newbury
Jonathan
Young Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Thoroughly Impressed With The Carpenters Arms"
We chose to stay in Newbury as we were on the road, heading to Oxford the next morning. The price was good, and the reviews we saw beforehand were positive, so we booked The Carpenters Arms having not… Read more
"Thoroughly Impressed With The Carpenters Arms"
We chose to stay in Newbury as we were on the road, heading to Oxford the next morning. The price was good, and the reviews we saw beforehand were positive, so we booked The Carpenters Arms having not stayed there before. From the friendly reception at 10pm in the pub, to the clean and comfortable room, to the nice breakfast with good views, this was an excellent find. Read less
Likes:
Convenient. Good value for money. Great staff. Clean and comfortable.
Dislikes:
The WiFi was slow, but this wasn't critical for us.
Guest Review for The Carpenters Arms, Newbury
Lucy
Young Couple
Stayed: Dec '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic nights stay"
My partner and I were visiting Highclere Castle for the evening and the Carpenters Arms was the perfect distance. Lovely pub with a nice atmosphere.… Read more
"Fantastic nights stay"
My partner and I were visiting Highclere Castle for the evening and the Carpenters Arms was the perfect distance. Lovely pub with a nice atmosphere. Read less
Likes:
The room was nicely done and well equipped. Amazing bed - very comfortable!
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Mrs
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Lovely country pub and very comfy room."
Great food and service.… Read more
"Lovely country pub and very comfy room."
Great food and service. Read less
Likes:
Everything!
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
John
Alone
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Very comfortable room, excellent food"
Overnight stay en-route to a meeting in Dorset… Read more
"Very comfortable room, excellent food"
Overnight stay en-route to a meeting in Dorset Read less
Likes:
Very comfortable room, excellent evening meal and breakfast, friendly and welcoming staff
Dislikes:
Shared bathroom could do with a refurbishment. In fairness to the owners, one of the bedrooms was in the process of being refurbished (which did not impact in any way on my stay).
Guest Review for The Carpenters Arms, Newbury
Claire
Young Couple
Stayed: Sep '16
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
1
"Beautiful friendly place, but needs sound proofing"
One night stay to attend a friends wedding.… Read more
"Beautiful friendly place, but needs sound proofing"
One night stay to attend a friends wedding. Read less
Likes:
Friendly staff, very relaxed and comfortable spacious room. I didn't score breakfast as we did not eat.
Dislikes:
None
Response from The Carpenters Arms:
Many thanks for the review and I will certainly look into the sound issue. Thank you for bringing it to my attention and hope to see you again
Guest Review for The Carpenters Arms, Newbury
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