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The Carpenters Arms Newbury
Self Assessed 3 Stars Guest House
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Guest Rating: 4.3
See all 56 reviews
Harts Lane, Burghclere

Newbury, 

Berkshire, 


RG20 9JY,  United Kingdom
Average Guest Rating for The Carpenters Arms, Newbury
Guest reviews for The Carpenters Arms, Newbury are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.4
Location:
4.7
Breakfast:
3.9
Guest Rating:
4.3
From 56 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
David
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Lovely setting, for of charm"
Dog friendly (even though we didn't have our dogs with us) Great location, lovely village, room wasn't what we thought we had booked but in relation to further visits we will ask for room 7 again as i… Read more
"Lovely setting, for of charm"
Dog friendly (even though we didn't have our dogs with us) Great location, lovely village, room wasn't what we thought we had booked but in relation to further visits we will ask for room 7 again as it's out of the way so the dogs will not disturb other guest's and very large with kitchen facilities. Read less
Likes:
large room with kitchen
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Chloe
Family with young Children
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Overnight stay to walk in the are"
This was a last minute booking for two adults and two children aged 8 and 11 and it really was pot-luck, but we were impressed with the family ensuite for size and facilities. Breakfast cereal, milk a… Read more
"Overnight stay to walk in the are"
This was a last minute booking for two adults and two children aged 8 and 11 and it really was pot-luck, but we were impressed with the family ensuite for size and facilities. Breakfast cereal, milk and juice in the room was a welcome idea too. Read less
Likes:
The staff were friendly and cheerful, and the pub food was great for one night. The girls were pleased that they had their own room and TV. Good outside space too (though mostly by the car park).
Dislikes:
The upstairs floor is a bit creaky but the guests were quiet from 10pm. A low hedge between the car park and the accommodation would improve the outside space.
Guest Review for The Carpenters Arms, Newbury
Raynor
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant"
Our stay at the carpenters was really good and in a prime location for highclere castle which was the reason for our visit.… Read more
"Brilliant"
Our stay at the carpenters was really good and in a prime location for highclere castle which was the reason for our visit. Read less
Likes:
We liked everything about our stay lovely lovely room separate from the pub .pub had good selection of beverages and good food menu to suit any taste.staff friendly and very helpful .
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Richard
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
1
"Ideal for Highclere castle"
Comfatable excellent evening meal good atmosphere in pub in the evening… Read more
"Ideal for Highclere castle"
Comfatable excellent evening meal good atmosphere in pub in the evening Read less
Likes:
Ideal location for looking around surrounding area
Dislikes:
Breakfast we both ordered sausage sandwich which was so tough as it had not been cooked bread stale
Shame considering meal in the evening is morning chef interested?
Guest Review for The Carpenters Arms, Newbury
Jan
With a colleague
Stayed: Mar '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Great location, poor staff service who need training"
We had booked two rooms in advance and they were at opposite ends of the property and we were not told this when we rang to book. When we arrived we were not shown to our rooms so spent some time wand… Read more
"Great location, poor staff service who need training"
We had booked two rooms in advance and they were at opposite ends of the property and we were not told this when we rang to book. When we arrived we were not shown to our rooms so spent some time wandering around trying to find them and get in. Young man at desk very abrupt.The price only covered a continental breakfast which we were not served but left to help ourselves to a packet of cereal and awful coffee and that was it although the couple who ordered a sausage sandwich had to send it back. Read less
Likes:
The location was good. When we did eventually get our evening meal it was of good quality.
Dislikes:
We ate in the restaurant in the evening and were left waiting while others who came in after us were served. There was no cooked breakfast included in the price of a room
Guest Review for The Carpenters Arms, Newbury
stephen
Alone
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Excellent value as usual."
One night repeat stay as fishing in the area.… Read more
"Excellent value as usual."
One night repeat stay as fishing in the area. Read less
Likes:
Although now under new management, still good food, beer and rooms.
Dislikes:
New management have altered style slightly whereby there is no milk,cereals,cakes in the room so you cannot have an early breakfast.They do offer brekkie for six pounds fifty but it starts at 7.30.
Response from The Carpenters Arms:
Many thanks for the review, although we don't do the cereals in the room anymore, if you still want that please just ask and we can still do it for you
kind regards
Andy
Guest Review for The Carpenters Arms, Newbury
Barry
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Covenient country pub"
Very pleasant accommodation in a converted cottage beside the pub car park.… Read more
"Covenient country pub"
Very pleasant accommodation in a converted cottage beside the pub car park. Read less
Likes:
Nicely furnished and equipped room with plenty of space. Excellent food and accommodating staff.
Dislikes:
No bath plug, so a bath was not an option even though it was there
Response from The Carpenters Arms:
Many thanks for leaving a review and I will address the bath plug straight away
Guest Review for The Carpenters Arms, Newbury
Keith
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"lovely valentine night"
Excellent accommodation excellent food very friendly staff. Made very welcome by the regulars… Read more
"lovely valentine night"
Excellent accommodation excellent food very friendly staff. Made very welcome by the regulars Read less
Likes:
Everything
Dislikes:
No
Response from The Carpenters Arms:
Thanks for taking time to leave a review and hope to see you soon. Easter I think it is
Guest Review for The Carpenters Arms, Newbury
John
Alone
Stayed: Dec '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, comfortable, ideal location"
Overnight stay for business purposes… Read more
"Friendly, comfortable, ideal location"
Overnight stay for business purposes Read less
Likes:
Friendliness of staff, pleasant surroundings, comfortable facilities
Dislikes:
No
Response from The Carpenters Arms:
Thanks for leaving us a nice review
Happy Christmas from Andy and the team @ The Carpenters
Guest Review for The Carpenters Arms, Newbury
Sam
Young Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
We were visiting Highclere Castle, which is Downton Abbey, and The Carpenters Arms was ideally located being a couple of miles away in a small village.… Read more
"Excellent"
We were visiting Highclere Castle, which is Downton Abbey, and The Carpenters Arms was ideally located being a couple of miles away in a small village. Read less
Likes:
The room was nice, the staff were friendly and we had a good chat with the landlord in the morning.
Dislikes:
None
Response from The Carpenters Arms:
Many thanks for a great review it really means alot to us
Guest Review for The Carpenters Arms, Newbury
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