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The Carpenters Arms Newbury
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Guest Rating: 4.2
See all 85 reviews
Harts Lane, Burghclere

Newbury, 

Berkshire, 


RG20 9JY,  United Kingdom
Average Guest Rating for The Carpenters Arms, Newbury
Guest reviews for The Carpenters Arms, Newbury are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.4
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
4.0
Staff service:
4.4
Location:
4.6
Breakfast:
3.8
Guest Rating:
4.2
From 85 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
David
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Absolute fantastic excellent service good quality food and service staff and mangers teiffic recomme"
Clean rooms good welcome… Read more
"Absolute fantastic excellent service good quality food and service staff and mangers teiffic recomme"
Clean rooms good welcome Read less
Likes:
Friendly mangers and staff tree
Dislikes:
Absolute fantastic excellent service and great prices and service
Guest Review for The Carpenters Arms, Newbury
Peter
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Cottage like accomodations. Nice change from the big hotels in the city. Friendly. Accomodating."
We selected Carpenters Arms because of it's proximity to Highclere Castle, and because the online pictures appealed. It was wonderful. We loved our room, dinner was great, and staff very helpful.… Read more
"Cottage like accomodations. Nice change from the big hotels in the city. Friendly. Accomodating."
We selected Carpenters Arms because of it's proximity to Highclere Castle, and because the online pictures appealed. It was wonderful. We loved our room, dinner was great, and staff very helpful. Read less
Likes:
Very nice accommodations. Staff went out of their way to accommodate our needs by packing us a breakfast when we had to leave before normal breakfast hours, and giving us a short ride.
Dislikes:
No.
Guest Review for The Carpenters Arms, Newbury
Chloe
Young Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Great pub with rooms and warm welcome"
We stay here often for work in Newbury, and enjoy the friendly welcome and being able to have a drink and often a meal at the pub in the evening too. Rooms and food are both good quality and reasonabl… Read more
"Great pub with rooms and warm welcome"
We stay here often for work in Newbury, and enjoy the friendly welcome and being able to have a drink and often a meal at the pub in the evening too. Rooms and food are both good quality and reasonably priced. The location is very convenient for the A34 whilst being in the quiet of the countryside with no traffic noise. Read less
Likes:
Staff friendly and welcoming, room comfortable and good value for money. Great peaceful location. Other guests have mentioned the wifi being problematic but we have not had any problems.
Dislikes:
Unfortunately the building was locked up when we went for breakfast at 7:30am the next morning which was disappointing. However overall a great place to stay and we'll be returning again.
Guest Review for The Carpenters Arms, Newbury
Alan
Mature Couple
Stayed: Apr '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
2
"Don't expect to be looked after"
The room was in a run down state and the bathroom had a huge hole in the floor by the shower and the wood underneath was rotten and the entire area was soft to walk on.
There was no shaver point anyw… Read more
"Don't expect to be looked after"
The room was in a run down state and the bathroom had a huge hole in the floor by the shower and the wood underneath was rotten and the entire area was soft to walk on.
There was no shaver point anywhere and i had to buy a separate socket to use.
Breakfast time was not very enjoyable at all, One day we waited 25 minutes to be asked if we wanted a cooked breakfast and even getting a coffee seemed to be a chore. On another day we were turned away because of a pre booked coffee morning. Read less
Likes:
leaving
Dislikes:
None
Guest Review for The Carpenters Arms, Newbury
Paul
Young Couple
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Pleasant stay in the countryside"
Short break with our dog.… Read more
"Pleasant stay in the countryside"
Short break with our dog. Read less
Likes:
Bed very comfy
Very hospitable staff
Excellent field out back and wonderful surrounding countryside
Dislikes:
Accommodation could do with refreshing but serviceable. Kitchenette lacking any facilities except kettle.
Guest Review for The Carpenters Arms, Newbury
Catherine
Alone
Stayed: Feb '17
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"No breakfast one day and no wifi connection in room"
First night fine and staff helpful after that poor service… Read more
"No breakfast one day and no wifi connection in room"
First night fine and staff helpful after that poor service Read less
Likes:
Room was pleasant
Dislikes:
On one day no breakfast was provided and no refund offered I had to pay an additional cost for a breakfast at another venue. Wifi was available in the pub itself but not in the roo s
Response from The Carpenters Arms:
Thank you for your review , as it helps up to continue to improve our service. I apologize for the lack of breakfast on one day of your stay, unfortunately we opened an hour later due to circumstances out of our hands.

The WiFi is currently in the process of being upgraded and i fully understand the frustration this can cause.

Any further questions or suggestions for improvement please feel free to contact us directly.
Guest Review for The Carpenters Arms, Newbury
Ann
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly local pub, comfortable rooms in a separate building"
A warm stay on a wintry Saturday night… Read more
"Friendly local pub, comfortable rooms in a separate building"
A warm stay on a wintry Saturday night Read less
Likes:
Welcoming, good value, home-cooked evening meal, good beer.
Comfortable room with appealing personal touches, like the lovely woolen blanket.
Dislikes:
Minor point, but I'd love to have had the option of some fruit at breakfast
Guest Review for The Carpenters Arms, Newbury
John
Alone
Stayed: Feb '17
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Kept awake at night but green light on alarm system shining brightly on the room ceiling"
Pleasant enough stay with good customer service. Darkness of room at night affected by green light of alarm system shining in the room and onto the ceiling not assisting for good night's sleep - too b… Read more
"Kept awake at night but green light on alarm system shining brightly on the room ceiling"
Pleasant enough stay with good customer service. Darkness of room at night affected by green light of alarm system shining in the room and onto the ceiling not assisting for good night's sleep - too bright !! Read less
Likes:
Service in pub for dinner and breakfast
Dislikes:
Alarm system light in room far too bright
Guest Review for The Carpenters Arms, Newbury
Elizabeth
Alone
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A 'find'!"
I no longer drive well in the winter dark, and pre-booked a room at the Carpenter's Arms, largely in order to wait for the morning to complete my journey. It's easily reached from the A34, and repres… Read more
"A 'find'!"
I no longer drive well in the winter dark, and pre-booked a room at the Carpenter's Arms, largely in order to wait for the morning to complete my journey. It's easily reached from the A34, and represents very good value. Read less
Likes:
A very friendly, and sociable pub atmosphere, and the landlord could not have been friendlier.
Dislikes:
The accommodation cottage needs a bit of decoration/decor-updating, and the stairs would be a challenge to someone with limited mobility, but the facilities in the bedrooms themselves were very good.
Guest Review for The Carpenters Arms, Newbury
Jonathan
Young Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Thoroughly Impressed With The Carpenters Arms"
We chose to stay in Newbury as we were on the road, heading to Oxford the next morning. The price was good, and the reviews we saw beforehand were positive, so we booked The Carpenters Arms having not… Read more
"Thoroughly Impressed With The Carpenters Arms"
We chose to stay in Newbury as we were on the road, heading to Oxford the next morning. The price was good, and the reviews we saw beforehand were positive, so we booked The Carpenters Arms having not stayed there before. From the friendly reception at 10pm in the pub, to the clean and comfortable room, to the nice breakfast with good views, this was an excellent find. Read less
Likes:
Convenient. Good value for money. Great staff. Clean and comfortable.
Dislikes:
The WiFi was slow, but this wasn't critical for us.
Guest Review for The Carpenters Arms, Newbury
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