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The Saddle Inn Chester
Self Assessed 3 Stars Hotel
Inn
Guest Rating: 4.3
See all 31 reviews
21 Grosvenor Street

Chester, 

Cheshire, 


CH1 2DD,  United Kingdom
Average Guest Rating for The Saddle Inn, Chester
Guest reviews for The Saddle Inn, Chester are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.7
Location:
4.8
Breakfast:
4.5
Guest Rating:
4.3
From 31 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Linda
Mature Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Convenience"
Enjoyable… Read more
"Convenience"
Enjoyable Read less
Likes:
The location to the centre,staff and food
Dislikes:
None
Guest Review for The Saddle Inn, Chester
Gordon
Mature Couple
Stayed: Dec '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Excellent value, superb accommodation, exceptionally attentive & friendly staff."
Thoroughly enjoyed our stay.
From the moment we arrived we were made to feel welcome and nothing was too much trouble for the staff.… Read more
"Excellent value, superb accommodation, exceptionally attentive & friendly staff."
Thoroughly enjoyed our stay.
From the moment we arrived we were made to feel welcome and nothing was too much trouble for the staff. Read less
Likes:
The in house staff's attention to detail,as in upon returning to the room, one evening, they had left a small gift and card for my wife's birthday,though we hadn't mentioned the fact.
Dislikes:
Absolutely not.
Guest Review for The Saddle Inn, Chester
Michael
Mature Couple
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Overnighter for a Local Function"
Stayed here before so we knew it was clean and quiet (by the time we went to bed). We didn't get the room we asked for as someone else had already booked it but we were on the first floor so that was… Read more
"Overnighter for a Local Function"
Stayed here before so we knew it was clean and quiet (by the time we went to bed). We didn't get the room we asked for as someone else had already booked it but we were on the first floor so that was alright. Our bathroom was separated from our bedroom by a corridor leading to a fire escape so there were 2 locks to contend with. Read less
Likes:
Friendly and helpful staff - offered to cary bags upstairs for us, asked about out stay and offered a map.
Dislikes:
None
Guest Review for The Saddle Inn, Chester
Lesley
Mature Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent hotel Saddle Inn"
A lovely warm welcome from Tim the manager, and upon meeting other staff members it was just as friendly. Nothing was too much trouble, the food was fantastic and the prices were too good to be true.… Read more
"Excellent hotel Saddle Inn"
A lovely warm welcome from Tim the manager, and upon meeting other staff members it was just as friendly. Nothing was too much trouble, the food was fantastic and the prices were too good to be true. Can't recommend enough, will be staying there again pretty soon I hope. Read less
Likes:
Everything was spot on, the car park, the closeness to shops and restaurants and bars. A little gem 💎 of a place.
Dislikes:
Wish I could have stayed longer 🤗
Guest Review for The Saddle Inn, Chester
Carol
Mature Couple
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Awesome"
Brilliant from start to end. Could not fault it.… Read more
"Awesome"
Brilliant from start to end. Could not fault it. Read less
Likes:
Friendliness of staff, superb room, excellent breakfast. These lovely people even minded our bags before room was ready and after checking out so we could enjoy our day. First class service.
Dislikes:
Nothing at all.
Guest Review for The Saddle Inn, Chester
Denise
Mature Couple
Stayed: Sep '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A British B&B above a pub - Excellent value for money"
The Saddle Inn is situated above a pub and offers a truly British B&B experience. The room with ensuite was large and clean and the location was convenient - within walking distance to the bus station… Read more
"A British B&B above a pub - Excellent value for money"
The Saddle Inn is situated above a pub and offers a truly British B&B experience. The room with ensuite was large and clean and the location was convenient - within walking distance to the bus station, market and shopping centre Read less
Likes:
The staff were friendly and extremely helpful - young Phil was a gem.
Dislikes:
None
Guest Review for The Saddle Inn, Chester
Elizabeth
Mature Couple
Stayed: Sep '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Reasonable, Central, Friendly"
A last minute booking prices a success here as the reasonable rate meant our expectations weren't high.… Read more
"Reasonable, Central, Friendly"
A last minute booking prices a success here as the reasonable rate meant our expectations weren't high. Read less
Likes:
Staff were efficient, friendly and helpful without exception. Room was tidy, clean and quiet. Location was central. Breakfast was very good.
Dislikes:
Some people may find stairs difficult and should ask for a lower room.
Guest Review for The Saddle Inn, Chester
John
Group of Adults
Stayed: Jul '16
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Good for a short visit"
Old pub with bedrooms.
For the price the hotel is good value, we would stay here again… Read more
"Good for a short visit"
Old pub with bedrooms.
For the price the hotel is good value, we would stay here again Read less
Likes:
Room large with a comfortable bed, bathroom adequate. Good large breakfast. All the staff very friendly and helpful, including assisting with carrying bags.
Hotel is centrally located a short walk
Dislikes:
Check where your room is located, some are at the top of 3 flights of stairs with no lift. Okay for the able bodied, if you need to careful on stairs ask the staff to carry bags up and down for you.
Guest Review for The Saddle Inn, Chester
mike
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great stay after the races"
Me and my husband stayed for 1 night after going to the races, staff were very friendly, we had a lovely breakfast were the staff found out it was my birthday in a few days so they gave me a Lovely ca… Read more
"A great stay after the races"
Me and my husband stayed for 1 night after going to the races, staff were very friendly, we had a lovely breakfast were the staff found out it was my birthday in a few days so they gave me a Lovely card and choc's. The room and bathroom was very clean and very very spacious, the inn is also very very close to the town centre Read less
Likes:
Friendly staff and very close to the races and night life
Dislikes:
None
Guest Review for The Saddle Inn, Chester
Emma
Family with young Children
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"It was great"
The stay was amazing firstly because were are next to the museum .I really liked the bed and the fans to keep us cool .… Read more
"It was great"
The stay was amazing firstly because were are next to the museum .I really liked the bed and the fans to keep us cool . Read less
Likes:
The breakfast was hearty and delicious , wonderful array of choices .
Dislikes:
No
Guest Review for The Saddle Inn, Chester
Page: 1 | 2 | 3 | 4 Next
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