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The Crewe Arms Hotel Keele
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 1.8
See all 5 reviews
Wharf Street, Madeley Heath

Keele, 

Cheshire, 


CW3 9LP,  England
Average Guest Rating for The Crewe Arms Hotel, Keele
Guest reviews for The Crewe Arms Hotel, Keele are provided by real guests who have actually stayed at the property.
Rooms:
2.6
Value:
2.4
Friendliness:
1.8
Cleanliness:
2.8
Facilities:
2.2
Staff service:
2.2
Location:
4.0
Breakfast:
2.0
Guest Rating:
1.8
From 5 reviews
Sort:Guest Reviews
Pauline
Alone
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Not an experience Id want to repeat"
The breakfast was appaling.No plates I was eating toast out of cereal bowl.The toasters were very small 2 slice only so took forever to get waiting for other people.The quality of the tea and coffee w… Read more
"Not an experience Id want to repeat"
The breakfast was appaling.No plates I was eating toast out of cereal bowl.The toasters were very small 2 slice only so took forever to get waiting for other people.The quality of the tea and coffee were awful and un drinkable.The cups in my room were dirty and tea and coffee of a very low standard Read less
Likes:
I was in the area for my gran d daughters graduation so location wise it was fine
Dislikes:
as Iv said I do like a tea or coffee morning and nite but as stated above the quality was appaling The bar had no tonic and only chardenny wine which I do not like
Guest Review for The Crewe Arms Hotel, Keele
Edward
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
2
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"Staff brilliant , under pressure ..owner doesn't care ....refund would be appropriate ..."
Owner arguing public with staff showed them no respect ...didn't help them one bit even tho busy… Read more
"Staff brilliant , under pressure ..owner doesn't care ....refund would be appropriate ..."
Owner arguing public with staff showed them no respect ...didn't help them one bit even tho busy Read less
Likes:
Staff cared about customers
Dislikes:
Owner does not give a toss about paying customers ....if I had not paid in advance I would have refused to pay ...shame on you ...
Guest Review for The Crewe Arms Hotel, Keele
John
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
1
"Never again!"
Best part was the sense of relief when checking out… Read more
"Never again!"
Best part was the sense of relief when checking out Read less
Likes:
Nothing
Dislikes:
Virtually everything - dingy room, basic breakfast, unwelcoming atmosphere
Guest Review for The Crewe Arms Hotel, Keele
Graham
Mature Couple
Stayed: May '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
3
"staff need some organisation seem to be unable to cope"
reasonable for one night only… Read more
"staff need some organisation seem to be unable to cope"
reasonable for one night only Read less
Likes:
generous convenient carpark
Dislikes:
although table was booked only became available nearly two hours later with limited menu and no red wine.
Guest Review for The Crewe Arms Hotel, Keele
M C
Mature Couple
Stayed: Oct '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"good stay at a sensible price"
Two night stay to visit our son at nearby Keele University.… Read more
"good stay at a sensible price"
Two night stay to visit our son at nearby Keele University. Read less
Likes:
Ideal location for us as close to Silverdale where our son lives
Dislikes:
None
Guest Review for The Crewe Arms Hotel, Keele
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